Ford Expedition Complaints (1997)

853 consumer complaints on file.

#751851September 7, 2001
SUSPENSION:FRONT:STABILIZER BAR
I NOTICED NHTSA NEWS RELEASE OF 9/4/01 REGARDING 1997 FORD EXPEDITION STABILIZER FAILURES AND I THOUGHT I WOULD SUBMIT MY FAILURE. BOTH FRONT STABILIZER LINKS WERE REPLACED BY DEALER, THE DAY BEFORE I BEGAN A 3000 MILE TRIP IN WINTER FROM MICHIGAN TO IDAHO AND BACK. DEALER SAID STABILIZER ARM BROKE. THEY REPLACED BOTH TO BE SAFE. MY COST WAS $104.52.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751881September 7, 2001
SUSPENSION:FRONT:STABILIZER BAR
I READ AN ARTICLE IN THE SALT LAKE TRIBUNE NEWSPAPER A COUPLE OF DAYS AGO ABOUT THE FAILURE OF THE FRONT STABILIZER BAR SUPPORTS. WHEN I GOT HOME TODAY, I LOOKED AT MINE AND NOTICED THAT BOTH THE FRONT BAR SUPPORTS ARE BROKEN AWAY FROM THE BAR. I DO NOT KNOW HOW LONG THIS HAS BEEN LIKE THIS, BUT I ASSUME THAT IT HAS BEEN AWHILE. I ALSO EXPECT THAT THE MANUFACTURER WILL REPLACE IT AT NO CHARGE SINCE THIS SEEMS TO BE A CANDIDATE FOR A RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895969September 7, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
VEHICLE WAS IDLING IN PARK WHEN TRANSMISSION SHIFTED INTO REVERSE AND TOOK OFF, COLLIDING INTO TWO OTHER VEHICLES. SHIFT LEVER WAS STILL IN PARK POSITION AFTER VEHICLE HAD STOPPED.*AK THE OTHER TWO VEHICLES WERE TOTALED, MANUFACTURER STATED THEY HAVE NO RESPONSIBILITES REGARDING THIS INCIDENT. *ET
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#751768September 6, 2001
SUSPENSION:FRONT:STABILIZER BAR, SUSPENSION:FRONT:CONTROL ARM, STEERING:LINKAGES:TIE ROD ASSEMBLY
STABILIZER BAR END LINKS WERE BROKEN IN HALF AND HAD TO BE REPLACED. IN ADDITION AT APPROX. 60,000 MILES DURING 2000 C.Y. ALL BALL JOINTS AND TIE ROD ENDS HAD FAILED AND HAD TO BE REPLACED AT THE COST OF OVER $1600.00. THE "LUBE-FOR-LIFE" DESIGN FOR THESE COMPONENTS IS A FARCE. THEY WERE RUSTED AND WARN OUT AND CREATED AN UNSTABLE FRONT SUSPENSION AND STEERING SITUATION. THIS VEHICLE HAS SEEN NO OFF-ROAD DRIVING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751772September 6, 2001
SUSPENSION:FRONT:STABILIZER BAR
AFTER READING THE NEWS ABOUT NHTSA INVESTIGATING STABALIZER BAR LINKS ON 1997-1998 FORD EXPEDITIONS I JACKED MINE UP AND FOUND THE PASSENGER SIDE LINK CONNECTOR COMPLETELY MISSING. I TOOK THE VEHICLE TO THE FORD DEALER AND SHOWED THEM THE ARTICLE. THEY SAID THE VEHICLE IS NOT UNDER A RECALL AND I WOULD HAVE TO SCEDULE AN APPOINTMENT TO HAVE IT REPAIRED AND PAY FOR IT MYSELF. I WENT TO THE PARTS DEPARTMENT AND BOUGHT THE REQUIRED PIECES FOR $53. NOTE THAT THESE ARE AN "UPGRADED" ITEM FROM THE ORIGINAL EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751780September 6, 2001
SUSPENSION:FRONT
HEAVY VIBRATION WHILE DRIVING AT SPEEDS OVER 55 MPH, VEHICLE PULLS TO THE LEFT STRONGLY EVEN AFTER ALIGNMENT SERVICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751783September 6, 2001
SUSPENSION:FRONT:SPRINGS:TORSION BAR
BOLT ON FRONT END SWAY BAR DISENGAGED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895875September 6, 2001
SUSPENSION:FRONT:STABILIZER BAR, SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
BOLTS IN STABALIZER BAR AND LOWER CONTROL ARM BROKE WHEN VEHICLE WENT OVER A POTHOLE AT 20MPH. VEHICLE HAS BEEN REPAIRED AT CONSUMERS EXPENSE BY AN INDEPENDENT MECHANIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895891September 6, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
LUGS: NUTS KEEP LOOSENING AND CAUSING WHEELS TO ALMOST FALL OFF. STUDS: LUGS: NUTS LOOSEN UP JUST BY DRIVING VEHICLE. THIS WILL BE THE SECOND TIME FOR THE SAME REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895903September 6, 2001
SUSPENSION:FRONT:STABILIZER BAR, STEERING:LINKAGES
VEHICLE WAS EXAMINED BY THE DEALERSHIP FOR SUSPENSION PROBLEMS AND NOISES. DEALERS DETERMINED THAT PITMAN ARM AND STABILIZER BAR HAD CRACKED. REPAIRS HAVE YET TO BE MADE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751682September 5, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOV EVEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751684September 5, 2001
SUSPENSION:FRONT
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751687September 5, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SUSPENSION:FRONT:STABILIZER BAR
WHILE REPLACING BRAKE PADS, NOTICED THE STABILIZER BARS ON BOTH SIDES WERE NOT ATTACHED TO THE FRAME ON TOP OF THE BARS. LINK BOLTS ON BOTH SIDES ARE GONE.VERY DANGEROUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751715September 5, 2001
SUSPENSION:FRONT
MY FRONT SUPENSION WAS MAKING BAD SQUEAKING NOISE BUT THEIR IS NO GREASE FITTING ON THE DRIVER SIDE SO THAT YOU CAN GREASE IT. SO I TOOK MY VEHICLE TO WILLOBY FORD AND THEY TOLD ME THAT THE SUPENSION ARM OR SOMETHING NEEDED TO BE REPLACED. I HAVEN'T HAD IT REPLACED YET. WOULD IT BE IN MY BEST INTREST TO WAIT AND SEE WHAT THE GOV'T FIND OUT FIRST?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751720September 5, 2001
SUSPENSION:FRONT:STABILIZER BAR
WHILE MAKING A LEFT TURN THE STEERING STARTED FEELING ODD AND I STARTED TO HEAR SOME NOISES COMING FROM THE FRONT PASSENGER SIDE. THE FORD REPAIR SHOP SAID THE FRONT STABILIZER BAR LINK HAD FALLEN OFF SOMEHOW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751738September 5, 2001
SUSPENSION:REAR
EXPEDITION FAILED INSPECTION DUE TO BOTH SWAY BAR LINKS BROKEN. CHECKED WITH FORD AND THERE WERE NO RECALLS ON EXPEDITION FOR THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#751745September 5, 2001
SUSPENSION:REAR
BOTH SWAY BAR END LINKS FAILED-- RIGHT IN 3/01 AND THE LEFT JUST FAILED IN 8/01. HANDLING GOES BAD WITH EXCESS FRONT BODY ROLL. DESIGN IS POOR WITH A SINGLE LONG BOLT THAT IS OVER STRESSED AND CORRODES, THEN FAILS. IT IS NOT EASY FOR THE AVERAGE CONSUMER TO EVEN DETECT THAT IT HAPPENED UNLESS YOU GET UNDER THE CAR AND LOOK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895743September 5, 2001
SUSPENSION:FRONT:STABILIZER BAR
WHILE DRIVING AT 60 HEARD FUNNY NOISE ON THE BOTTOM. PULLED OVER AND SAW THAT DRIVER'S SIDE STABLIZER BAR WAS GONE. VEHICLE SHOOK ALOT BECAUSE OF THIS PROBLEM. CONSUMER HAS YET TO CONTACT FORD. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895749September 5, 2001
SUSPENSION:FRONT:STABILIZER BAR
VEHICLE WAS TAKEN TO DEALER FOR A ROUTINE CHECK. WHILE UP ON LIFT, CONSUMER NOTICED THAT ONE OF THE LINKS ON LEFT SIDE WAS BROKEN, AND OTHER SIDE WAS JUST HANGING DOWN. WHEN PUTTING ON BRAKES FRONT OF VEHICLE WOULD GO DOWN. THERE WAS AN OPEN INVESTIGATION BY NHTSA ON THIS PROBLEM. *AK THE FRONT STABLIZER BAR WAS REPAIRED BY THE DEALER, BUT THE CONSUMER WAS SEEKING REFUND BECAUSE THE PART WAS DEFECTIVE. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#895765September 5, 2001
SUSPENSION:FRONT:STABILIZER BAR
STABLIZER LINKAGE WHICH WAS CONNECTED TO CONTROL ARM FELL DOWN. CONSUMER SAW LINKAGE HANGING DOWN UNDER CHASSIS. CONTACTED DEALER, AND DEALER REPLACED STABILIZER LINKAGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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