Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10126195June 22, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: WHILE DRIVING VEHICLE SUDDENLY HEARD A LOUD POPPING SOUND FOLLOWED BY A STRONG ODOR OF GASOLINE. STOPPED IMMEDIATELY, AND HAD VEHICLE TOWED TO FIRESTONE DEALER ,WHO INFORMED CONSUMER THE SPARK PLUGS BLEW OFF THE CYLINDER. THE THREADING AROUND THE SPARK PLUG WAS TOO THIN, THIS HAD A DEFECT. THEN, HAD TOWED TO FORD DEALER WHERE HAS A PREMIUM WARRANTY, BUT THIS WAS NOT COVERED UNDER WARRANTY. NO REPAIRS AS OF YET, IT IS STILL AT THE DEALER WITH OVER $3,000 WORTH DAMAGE TO THE ENGINE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126224June 22, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, TIRES
DT: 2000, FORD, EXPEDITION, VEHICLE WAS PARKED IN FRONT OF CONSUMER'S HOME WHEN IT CAUGHT ON FIRE, THE VEHICLE HAD NOT BEEN OPERATING SINCE THE PREVIOUS DAY, THE FIRE DEPARTMENT WAS NOTIFIED. FIRE INVESTIGATOR SAID THE CAUSE OF THE FIRE WAS CRUISE CONTROL DISCONNECT SWITCH, IN AUGUST OF 2004 CONSUMER TOOK THE VEHICLE TO THE FORD DEALER BECAUSE THE STEERING WHEEL WAS LOST WHICH CAUSED THE VEHICLE TO BE UNCONTROLLABLE, THE DEALER SAID IT WAS BECAUSE OF THE FRONT TIRES, THIS WAS THE ONLY PROBLEM CONSUMER HAD WITH THE VEHICLE UNTIL IT CAUGHT ON. FIRE, THE FIRE ALSO CAUSED DAMAGE TO CONSUMER' S HOME . *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126215June 22, 2005
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:WINDSHIELD, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
DT: CONTACT STATES WHENEVER IT WAS RAINING THE WINDSHIELD WIPERS WOULD NOT WORK, ONLY AFTER THE VEHICLE WAS STOPPED. ALSO, THERE WERE ELECTRICAL ISSUES; THE DOORS WOULD UNLOCK WHILE DRIVING, AND RADIO WENT ON AND OFF. WHILE DRIVING THE CONTACT NOTICED WHILE IT WAS RAINING THE WINDSHIELD WOULD LEAK. THE WINDSHIELD AND PART OF THE ELECTRICAL SYSTEM WERE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126109June 21, 2005
ELECTRICAL SYSTEM
AFTER MY TRUCK SAT IN A DOWNPOUR, I GOT INTO IT TO RUN AN ERRAND. THE RADIO COMPLETLY SHUT OFF WHEN THE VEHICLE WAS IN DRIVE OR REVERSE. WHEN PUT INTO PARK IT CAME RIGHT BACK ON. THE NEXT RAIN WE HAD, A FEW WEEKS LATER, I WAS DRIVING AND DIFFERENT INSTUMENT LIGHTS BEGAN TO COME ON. 4X4, WINDSHIELD WIPER FLUID, ETC. LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT IN 4X4 AT THIS TIME AND THE WINDSHIELD WASHER FLUID WAS 3/4 OF THE WAY FULL. A FEW DAYS LATER WHILE DRIVING IN THE RAIN AGAIN MY WIPERS COMPLETLY QUIT WORKING. EVERY 10 SECONDS OR SO THEY WOULD KICK ON AGAIN FOR ABOUT 3 SECONDS AND THEN STOP AGAIN. THIS WAS AN ABSOLUTLY TERRIFYING SITUATION. I WAS DRIVING IN THE POURING DOWN RAIN ON AN INCREDIBLY BUSY STREET AND MY WIPERS QUIT. AFTER THE FIRST COUPLE OF INCIDENTS MY HUSBAND AND I NARROWED IT DOWN TO HAVING SOMETHING TO DO WITH RAIN WATER. I ASKED A FORD TECH ABOUT THIS OVER THE PHONE AND WAS TREATED LIKE I HAD ABSOLUTLY NO IDEA WHAT I WAS TALKING ABOUT. I FINALLY TOOK IT INTO A DIFFERENT FORD DEALERSHIP AND WAS TOLD THAT IN FACT THE SEAL AROUND THE WINDSHIELD WAS LEAKING, ALLOWING WATER IN TO SHORT OUT THE ELECTRONICS. I AM VERY DISSATISFIED WITH HAVING TO PAY FOR THESE REPAIRS WHEN THE VEHICLE WAS NOT VERY OLD AN IN GREAT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125790June 20, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: A WEEK AGO THE ALTERNATOR LIGHT AND ABS LIGHT BEGAN TO FLASH WHILE THE VEHICLE WAS BEING DRIVEN. IT THEN DIED, THIS HAPPED ON THURSDAY. THE ALTERNATOR WAS DRAINING THE BATTERY. THE BATTERY HAS BEEN REPLACED TWICE SINCE THURSDAY. THE VEHICLE CAUGHT ON FIRE TWO WEEKS AGO WHILE BEING DRIVEN. THE FIRE WAS PUT OUT BY THE OWNER. THE VEHICLE WAS REPAIRED BY THE DEALER UNDER RECALL FOR THE CRUISE CONTROL. THE VEHICLE IS NOW IN THE DEALERSHIP SERVICE DEPARTMENT. DEALER IS NOW TRYING TO DETERMINE THE ROOT OF THE BATTERY AND ALTERNATOR PROBLEM. THE OWNER FEELS THIS MAY BE LINKED TO THE ORIGINAL CRUISE CONTROL RECALL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125580June 17, 2005
UNKNOWN OR OTHER
FIRE - 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN MY DRIVEWAY. THE VEHICLE WAS PARKED FOR ABOUT 2 HOURS BEFORE IT WENT UP IN FLAMES. THE VEHICLE WAS TOTALED.
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10125614June 17, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONSUMER STATES THAT HER 2000 FORD EXPEDITION WAS PARKED FOR NO MORE THAN A HALF AN HOUR AND VEHICLE CAUGHT ON FIRE. THEY PUT FIRE OUT WITH WATER. THEY THOUGHT IT WAS BECAUSE THEY CHANGED A FUSE, BUT WHEN THE VEHICLE WAS TAKEN TO THE DEALER, THEY TOLD THEM THEY DIDN'T KNOW WHY IT HAPPENED. CONSUMER WAS REPORTING THIS BECAUSE OF THE RECENT REPORT OF FORD PROBLEMS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10125136June 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
DT: THE VEHICLE WAS RUNNING ROUGH, AND THE SERVICE ENGINE LIGHT APPEARED. TOOK VEHICLE TO THE DEALER, AND THEY SAID MANIFOLD WAS CRACKED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124604June 8, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
THIS 2000 FORD EXPEDITION IS USED AS AN EMERGENCY RESPONSE VEHICLE OPERATED BY PARAMEDICS RESPONDING TO 911 CALLS FOR MEDICAL ASSISTANCE. DURING ROUTINE DRIVING, A PARAMEDIC REPORTED A SUDDEN GRINDING NOISE IN THE FRONT END. HE WAS RETURNING TO THE STATION WHEN THE FRONT RIGHT WHEEL (TIRE AND RIM) CAME OFF. ALL FIVE POSTS WERE SHEERED OFF. VEHICLE UNDERGOES RIGOROUS MAINTENANCE, AND NO PREVIOUS ISSUES WERE REPORTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10124512June 7, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONSUMER WAS PARKED IN FRONT OF HOUSE. AFTER ABOUT 2-1/2 HOURS CONSUMER NOTICED SMOKE COMING FROM UNDERNEATH THE HOOD. CONSUMER THEN UNHOOKED THE CRUISE CONTROL WIRES BECAUSE CONSUMER NOTICED THAT WAS THE PART CAUSING THE SMOKE. NO PREVIOUS INCIDENTS. VEHICLE IS SERVICED REGULARLY. THIS HAPPENED ABOUT MIDDLE OF THE DAY. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10124736June 3, 2005
AIR BAGS
2000 FORD EXPEDITION WAS INVOLVED IN A HEAD ON COLLISION WITH A LIGHT POLE AND THE AIR BAGS DID NOT DEPLOY.***NO ANSWER REQUIRED***. *MR THE DRIVER SUSTAINED INJURIES TO HER RIGHT EYE AND TEETH. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10121205June 3, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:FRONT
CONSUMER STATES THE SUSPENSION ON THE FRONT END PASSENGERS SIDE FAILED. THE TIE ROD END BROKE AND THE WHEELS WERE UNCONTROLLABLE. WHEN THIS INCIDENT OCCURRED THERE WEREN'T ANY LIGHTS OR WARNINGS. THE VEHICLE WAS SERVICED 800 MILES AGO AND THERE WAS NO INDICATION OF A FUTURE PROBLEM. *JB THE OUTER RIGHT TIE ROD CAME APART. THE DEALERSHIP REPLACED THE RIGHT INNER AND OUTER TIE ROD. THE BROKEN PART OF THE ROD DID NOT SHOW ANY SIGNS OF RUST/CORROSION OR LACK OF LUBRICANT.*SB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119628June 2, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
THE CONSUMER STATED THAT A RECALL WAS MADE ON THE VEHICLE FOR THE CRUISE CONTROL. THE CONSUMER CALLED THE DEALERSHIP AND WAS TOLD TO BRING THE CAR IN WHICH WAS IN FEBURARY, THE CONSUMER WAS TOLD THAT PARTS WOULD ARRIVE IN APRIL, THE CONSUMER CALLED THE DEALERSHIP LAST WEEK AND WAS TOLD THE PART WAS THERE AND TO BRING THE CAR IN TODAY, WHICH WAS DONE. WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP, THE PART HAD BEEN GIVEN TO ANOTHER CUSTOMER. THE NEXT CLOSEST DEALER WAS 73 MILES AWAY. THE SERVICE MANAGER TOLD THE CUSTOMER THAT THEY DID NOT KNOW WHEN THE NEXT PART WOULD ARRIVE. *JB *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127932June 1, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED. *MR AFTER VEHICLE WAS PARKED FOR 40 MINUTES A FIRE STARTED WHICH ORIGINATED UNDER THE HOOD. *TT *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10117215May 13, 2005
VEHICLE SPEED CONTROL
WHILE DRIVING APPROXIMATELY 65 MPH AND COMING OFF A RAMP VEHICLE WOULD NOT SLOW DOWN WHEN APPLYING THE BRAKES.*AK PUT THE CAR IN NEUTRAL THE ENGINE CONTINUED TO RACE. IT WAS TO THE POINT CONSUMER THOUGHT IT WOULD SEIZE OR EXPLODE. THE ONLY WAY TO STOP THE VEHICLE WAS TO SIMPLY SHUT OFF THE ENGINE. THERE WAS A LOT OF SMOKE AND BURNING COMING FROM UNDER THE HOOD. THE VEHICLE WAS TOWED TO A SERVICE STATION BUT THEY WERE UNABLE TO FIND THE CAUSE OF THE PROBLEM. *BF *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121446May 10, 2005
ELECTRICAL SYSTEM
VEHICLE PARKED APPROX 15-20 MINS, STEAM COMING FROM HOOD, THEN THICK SMOKE, FLAMES UNDER HOOD DRIVERS SIDE BY WINDSHIELD
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10119512May 3, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
TOOK CAR TO DEALER FOR FIRE CRUISE CONTROL SWITCH WIRE SHOTED OUT. CAR WAS SITTING STILL WAS NOT RUNNING WHEN IT CAUGHT ON FIRE ,GETTING NO COOPERATION FROM DEALER OR MANUFACTURER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10119306April 28, 2005
VEHICLE SPEED CONTROL
2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED. *MR THIS OCCURRENCE DAMAGED TWO OTHER VEHICLES. (SPEED CONTROL DEACTIVATION SWITCH) *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10119106April 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
UPON RECEIVING RECALL 05V170000 CONCERNING CRUISE CONTROL DEACTIVATION SWITCH VEHICLE CAUGHT ON FIRE. CONSUMER CONTACTED FORD, AND WAS TOLD THEY COULD NOT TALK TO HIM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10119146April 25, 2005
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE EQUIPMENT FOR THE 2000 FORD EXPEDITION HAS A CUT IN THE SIDEWALL .*MR THE TIRE WAS NEW ORIGINAL EQUIPMENT AND WAS NEVER USED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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