Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10909956September 27, 2016
UNKNOWN OR OTHER
STARTS THEN STALLS WAS TOLD SECURITY SYSTEM PROBLEM CAN'T GET IT TO RUN NO MORE THAN 20 SECONDS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819459January 11, 2016
ELECTRICAL SYSTEM, ENGINE
THE VEHICLE WAS PARKED IN A STORE PARKING LOT, NOT RUNNING/IGNITION OFF, AND IT CAUGHT FIRE UNDER THE HOOD NEAR THE BRAKE MASTER CYLINDER. THE FIRE DAMAGED EVERYTHING IN THE UPPER PORTION OF THE ENGINE COMPARTMENT, THE HOOD, THE COWLING AND THE GRILL. PROBABLY NOT REPAIRABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10775962September 24, 2015
ENGINE, ELECTRICAL SYSTEM
#7 SPARK PLUG BLEW OUT DESTROYING THE COIL ON PLUG WITH IT. ALL THE THREADS ARE STRIPPED OUT AND THERES NO WAY TO PUT A NEW PLUG IN IT. WAS LUCKY I DIDN'T HAVE AN ENGINE FIRE FROM FUEL VENTING OUT OF SPARK PLUG HOLE. THIS IS A TRITON 5.4L V8
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10764017September 15, 2015
TIRES, TIRES:TREAD/BELT
THE TREAD IS SEPARATING FROM THE TIRE ON ALL FOUR TIRES. THERE IS ABOUT 30K ON THE TIRES WHICH HAVE A 70K MILE WARRANTY. THE SAME TIRE ALTHOUGH DIFFERENT SIZE ARE RECALLED FOR THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760116August 29, 2015
ENGINE, ELECTRICAL SYSTEM, STRUCTURE:BODY
VEHICLE CAUGHT FIRE AROUND 10:25 PM. VEHICLE WAS PARK AND COLD SINCE THE LAST TIME IT WAS USED WAS AROUND 1:00 PM THE SAME DAY. MY WIFE GOT HOME AND WAS PARKING HER CAR A SUDENLY SAW THE FORD EXPEDITION CACHING FIRE AND FLAMES COMING OUT OF THE ENGINGE COMPARTMENT. VEHICLE IS TOTAL THERE ARE NO POSSIBILITY OF REPAIR.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10743786July 27, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THIS EXPEDITION I BEGAN NOTICING STRANGE INTERMITTANT ELECTRICAL BEHAVIOR LIKE THE WINDSHIELD WIPERS NOT WORKING, RADIO TURNING OFF, WINDSHIELD WASH LIGHT BLINKING, AND 4X4 LIGHT BLINKING. SEVERAL TIMES IN THE MIDDLE OF THE NIGHT I'D NOTICE THAT THE HEADLIGHTS WOULD COME ON ON THEIR OWN. ALSO THE AIR RIDE WOULD TURN ON AND OFF WHILE THE CAR WAS OFF, AND THE HEATER FAN WOULD ALSO COME ON. THIS WOULD KILL THE BATTERY. SEVERAL TIMES WHILE DRIVING THE 4X4 WOULD TURN ON IN THE LOW GEAR MAKING IT DIFFICULT TO MANEUVER. ON SEVERAL OCCASIONS THE STARTER WOULD TURN ON WHILE THE CAR WAS ALREADY RUNNING. I REPLACED THE GEM MODULE AND HAD THE WINDSHIELD RESEALED SEVERAL TIMES, BUT AFTER JUST A FEW MONTHS THE PROBLEMS WOULD RECUR. THE FINAL NAIL IN THE COFFIN WAS WHEN THE STARTER KICKED ON WHILE RUNNING AND IT TOOK A MINUTE TO GET THE CAR SAFELY STOPPED. I COULD SMELL SMOKE FROM THE BURNED UP STARTER MOTOR. THE EXPEDITION HAS SAT FOR 1.5 YEARS AS I AM UNABLE TO SELL IT AND AM UNWILLING TO PUT ANY ADDITIONAL MONEY TO FIX THIS LEMON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735735July 22, 2015
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL* THE CONTACT OWNED A 2000 FORD EXPEDITION. WHILE STATIONARY, THE VEHICLE ERUPTED INTO FLAMES. THE CONTACT WAS ALERTED OF THE FIRE BY NEIGHBORS. THE FIRE DEPARTMENT WAS CONTACTED TO EXTINGUISH THE FLAMES. THE VEHICLE WAS DESTROYED. AN INVESTIGATOR ASSESSED THAT THE FAILURE WAS DUE TO A DEFECTIVE CRUISE CONTROL DEACTIVATION SWITCH WHICH WAS RELATED TO AN UNKNOWN MANUFACTURER RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10715456May 9, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER
WHEN IT RAINS REAL HEAVY IT LEAKS THROUGH THE SUNROOF THROUGH THE WALL ON THE SIDE OF THEODORE WITH IS CONNECTED TO THE WINDOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706062April 16, 2015
SERVICE BRAKES
ANTI-LOCK BRAKE SYSTEM ACTIVATED WHILE DRIVING ON INTERSTATE WITH CRUISE CONTROL SET AT 65 MPH, CAUSING UNCONTROLLED STOP IN MOVING TRAFFIC WITHOUT WARNING. NEVER HAD ANY PREVIOUS PROBLEMS WITH ABS SYSTEM. THE ABS WARNING LIGHT WAS NOT ON (AND IS STILL NOT ON). FORD'S CUSTOMER RELATIONS CENTER SUGGESTED I TAKE MY VEHICLE TO A FORD DEALERSHIP FOR TO DETERMINE THE CAUSE OF THIS PROBLEM. THEY ALSO SAID THERE ARE NO WARRANTIES, RECALLS OR PROGRAMS THAT WOULD PROVIDE COVERAGE FOR THIS CRITICAL SAFETY ISSUE WITH THE ABS SYSTEM. BEFORE I DO ANYTHING ELSE TO MY VEHICLE I WANTED TO NOTIFY NHTSA FIRST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703174April 1, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT WHILE ATTEMPTING TO REFUEL, THE FUEL NOZZLE WOULD CONSTANTLY CLICK OFF. AFTER REMOVING THE FUEL FILLER TUBE, THE CONTACT DISCOVERED THAT THE FUEL FILLER SCREEN WAS CLOGGED WITH PLASTIC DEBRIS FROM THE INNER LINING OF THE FILLER TUBE. THE CONTACT INDICATED THAT THE DEBRIS HAD ALSO CLOGGED UP THE FUEL FILTERS AND CAUSED THE ENGINE TO SPUTTER AND HESITATE WHILE DRIVING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701052March 23, 2015
ENGINE
TL*THE CONTACT OWNS A 2000 FORD EXPEDITION. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD POPPING NOISE WAS HEARD COMING FROM THE ENGINE ALONG WITH THE ODOR OF FUEL INSIDE THE VEHICLE. THE CONTACT DISCOVERED THAT THE COIL ON PLUG TO THE ENGINE WAS OUT OF POSITION AND A SPARK PLUG HAD POPPED OUT OF THE ENGINE HEAD. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689432February 19, 2015
ELECTRICAL SYSTEM
I BEGAN NOTICING ELECTRICAL PROBLEMS WITH THE LIGHTS GOING ON AND OFF, DASH GAUGES GOING ON AND OFF, RADIO GOING ON AND OFF, HEATER GOING ON AND OFF, DOOR ALARM STAYING ON WHEN DRIVER'S DOOR IS OPEN, BUT NO KEY IN IGNITION OR LIGHTS ON, DOOR LOCKS NOT WORKING PROPERLY, 4WD ENGAGING AUTOMATICALLY, CD PLAYER GOING OFF AND ON, WINDSHIELD WIPERS GOING ON AND OFF, AND WATER ON DRIVER'S SIDE FLOOR AFTER RAINS. IT HAS BECOME MORE OF A PROBLEM. I DID NOT KNOW WHAT WAS CAUSING THE PROBLEMS UNTIL I BEGAN REPLACING PARTS AND FOUND ON THE INTERNET THAT THIS HAS BEEN A KNOWN PROBLEM WITH THE EXPEDITION AND FORD BEING AWARE OF THE PROBLEM FOR MANY YEARS. I JUST WROTE THE FORD COMPANY AND THEY TOLD ME THEY KNEW NOTHING ABOUT SUCH PROBLEMS!!! REFERENCE NUMBER IS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671545January 10, 2015
VEHICLE SPEED CONTROL
WHILE I PULLED IN A PARKING LOT AFTER FREEWAY DRIVING THE THROTTLE STICKS. THIS ONLY HAPPENS IN LOT TEMPERATURES. THIS MAKES THE VEHICLE UNSAFE TO DRIVE. YOU HAVE TO PUSH THE BRAKE EXTREMELY HARD TO STOP AND THE MOMENT YOU REMOVE YOUR FOOT FROM THE BRAKE THE VEHICLE SPEEDS UP. WHEN THIS HAPPENS ON SNOW COVER ROADS THE ABS KICKS IN. WHEN THE ABS RELEASES THE BRAKES THE VEHICLE JERKS FORWARD 2 TO 3 FEET. THIS IS A MAJOR SAFETY ISSUE MAKING THE VEHICLE UNSAFE TO DRIVE. FORD HAS ISSUES A TSB ON THE PROBLEM (TSB 01-21-5) SUGGESTING A PVC REPAIR KIT. THE PROBLEM IS NOT BEING CAUSED BY A DEFECTIVE PART, IT IS A DEFECTIVE DESIGN ALLOWING MOISTURE TO ENTER THE SYSTEM FROM THE PCV AND ICE UP THE THROTTLE PLATE. THIS NEEDS TO BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10664194December 14, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER, STRUCTURE
SUMMARY: WATER LEAKED AROUND THE LEFT SIDE OF WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE STARTER, RADIO, WINDSHIELD WIPERS, HEADLAMPS, ETC. THE WATER ENTERING THE VEHICLE WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM). THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE. THE VEHICLE CONTINUED TO ATTEMPT TO START ITSELF WITHOUT ANY KEY IN IGNITION UNTIL IT RESULTED IN THE STARTER BURNING UP AS WELL AS DAMAGING ASSOCIATED WIRING AND BATTERY. VEHICLE'S WINDSHIELD HAD TO BE REPLACED AS WAS THE STARTER, ASSOCIATED WIRING AND BATTERY AFTER VEHICLE WAS TOWED TO REPAIR FACILITY. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10660302November 23, 2014
VISIBILITY, EQUIPMENT, ELECTRICAL SYSTEM
5 PEOPLE IN MY VEHICLE DRIVING 55MPH ON I40 AROUND MIDNIGHT WHEN AIR SUSPENSION WENT OUT AND EVERYTHING IN THE DASH WENT CRAZY. THINGS CUTTING OFF AND ON MOVING BACKWARDS AND FORWARDS, WHEN I CUT IT OFF SO TO NOT DRIVE WITH AIR SUSPENSION DOWN IT WOULD NOT RESTART UNLESS YOU STARTED IT IN NEUTRAL BUT THE BATTERY KEPT DYING AND EXPLODED DRIVING TO SHOP,.GOT ANOTHER BATTERY, IT EXPLODED TO. NOTHING ELECTRICAL WORKED. DOOR LOCKS, WINDOWS,SPEEDOMETER, STEREO WOULDN'T COME ON THEN WOULD COME ON BY ITSELF, LIGHTS TO. AIR SUSPENSION WOULD NOT WORK, BEEN IN THE SHOP TWICE. FIRST TIME THEY DIDN'T KNOW WHAT WAS WRONG. THIS TIME THEY KNOW BUT I CAN AFFORD TO FIX IT. THE GEM MODULE AND FUSE BOX IS OVER 600.00 PLUS LABOR! IM DISABLED WITH A FIXED INCOME AND I HAVEN'T DRIVEN ANYWHERE SINCE FEB I CANT GET TO MY DOCTOR, GROCERY STORE, TO GET MEDICINE FOR HEART ATTACK AND OTHER DISABLING ILLNESSES. I CANT AFFORD ANOTHER CAR OR TO FIX MY EXPO. THIS COULD HAVE BEEN DANGEROUS I SURE NEED SOME HELP WITH THIS.ELECTRICAL SYSTEM FAILURE NHTSA PRELIMINARY EVALUATION #PE05033 STATUS:CLOSED DATE OPENED:JUNE 15, 2005 DATE CLOSED: OCTOBER 13, 2005 RECALL: NO RECALL ISSUED COMPONENT(S): ELECTRICAL SYSTEM EQUIPMENT:ELECTRICAL VISIBILITY:WINDSHIELD SUMMARY: ODI HAS RECEIVED 39 REPORTS ALLEGING THAT WATER LEAKS AROUND THE WINDSHIELD CAUSING ELECTRICAL FAILURES, INCLUDING BUT NOT LIMITED TO THE WINDSHIELD WIPERS AND THE HEADLAMPS.FORD REPORTS THAT WATER ENTERING THE VEHICLE CAN WET THE POWER DISTRIBUTION BOX (PDB) AND THE GENERIC ELECTRONIC MODULE (GEM).THESE COMPONENTS CONTROL VARIOUS ELECTRICAL SYSTEMS IN THE VEHICLE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS, EA05015, TO ALLOW FURTHER INVESTIGATION OF THE ISSUE AND TO ASSESS THE NATURE OF THE POTENTIAL SAFETY CONSEQUENCE.NHTSA: FOR DETAILED INFORMATION & SUPPORTING DOCUMENTS, SEE THE OFFICIAL NHTSA INVESTIGATION#PE05033. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10658869November 18, 2014
SUSPENSION
TL* THE CONTACT OWNS A 2000 FORD EXPEDITION. WHILE DRIVING 5 MPH, AN UNKNOWN NOISE EMITTED FROM THE REAR DRIVER SIDE OF THE VEHICLE AND IT BEGAN TO SHAKE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE TRAILING ARMS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10625762August 16, 2014
ENGINE, FUEL SYSTEM, GASOLINE
JUST STOPPED AT STOP LIGHT, PULLED AWAY AND HEARD A SMALL POPPING NOISE, SLOWED DOWN TO TURN CORNER TO TRY TO PULL OVER AND LOOK AND VEHICLE STARTED POPPING LIKE A POPCORN POPPER. THOUGHT IT WAS MUFFLER(S). GOT UNDER CAR TO LOOK NOTHING WRONG THERE, PROCEEDED TO GO BACK HOME. ( LESS THAN 5 BLOCKS AWAY) DRIVING ON (COASTING) ONLY USING GAS PEDAL TO MAKE IT INTO DRIVEWAY. GOT UNDER HOOD AND SEEN SPARK PLUG LAYING ON ENGINE, COIL LOOING LIKE IT HAD CAUGHT FIRE. REPLACED WIRE, PLUG AND PUT A HELIX COIL ON IT. DROVE FOR ABOUT A MONTH. SAME THING HAPPENED AGAIN. HAD MECHANIC "RETHREAD" THE HEAD AND USE "SLEEVE". THIS LASTED ABOUT ANOTHER MONTH. HAD TO REPLACE IT 3 MORE TIMES (ALWAYS THE SAME PLUG THAT POPPED OUT) UNTIL AUGUST 2 WHEN IT DIDN'T EVEN MAKE IT OUT OF MY DRIVEWAY BEFORE IT POPPED AGAIN. NOW IT IS SITTING IN MY DRIVEWAY, A 5100 POUND "LAWN ORNAMENT" NOT LOOKING FORWARD TO REPLACING THE HEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10618215August 1, 2014
ELECTRICAL SYSTEM, VISIBILITY/WIPER
DRIVING NORMALLY DURING HEAVY RAIN WIPERS AND RADIO WENT DEAD AT HIGHWAY SPEED AND WORKED INTERMITTENTLY AFTER THAT. AFTER THE RAIN STOPPED AND CAR DRIED OUT WIPERS AND RADIO WORKED NORMALLY AGAIN. CARPET ON LEFT SIDE UNDER FUSE PANEL AND GEM MODULE, BOTH OF WHICH HAVE ALREADY BEEN REPLACED WAS WET. THIS IS A SAFETY CONCERN AS IT IS EXTREMELY DIFFICULT TO SEE WHEN THE WIPERS STOP WORKING UNEXPECTEDLY. THE CAUSE SEEMS TO BE THE WINDSHIELD WASN'T SEALED PROPERLY AT THE FACTORY, AS MY FATHER BOUGHT THE VEHICLE NEW AND SAID THE WINDSHIELD HAS ALWAYS LEAKED. I PURCHASED THE VEHICLE FROM HIM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10610181July 13, 2014
ENGINE
EXHAUST MANIFOLDS LEAKING AND FUMES ENTERING VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10609675July 10, 2014
ENGINE AND ENGINE COOLING
ON MAY FIRST OF 2014 MY CHECK ENGINE LIGHT AND OIL LIGHT CAME ON. I ASSUMED I NEEDED OIL, SO I WENT TO THE ADVANCED AUTO STORE AND PURCHASED SOME OIL. I PUT THE OIL IN AND BEGAN TO PROCEED HOME. I WAS DRIVING AND THE OIL LIGHT WAS SHOWING AS HOT. THE CAR WOULD NOT GIVE ENOUGH POWER FOR ME TO DRIVE, IT BEGAN TO SHAKE. THE CAR IS NOT DRIVABLE ANYMORE. IT IS STILL DOING THE SAME THING. AFTER SOME RESEARCH I DISCOVERED THAT THIS CAR'S MAKE AND MODEL IS A RECALL CAR. I NEED TO KNOW WHAT TO DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition