Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10133402August 18, 2005
ENGINE AND ENGINE COOLING
FORD HAS RECOGNIZED A LOSS-OF-POWER PROBLEM WITH ITS EXPEDITION AND F-150 MODELS IN THE 2000-02 MODEL YEARS WITH THE 5.4 L. ENGINE. SIMPLY PUT, IN AMBIENT TEMPERATURES OVER 100 DEGREES F, THE ENGINE COMPUTER WILL ALTER TIMING (IN A MISGUIDED ATTEMPT TO REDUCE ENGINE TEMPERATURE) WHICH RADICALLY REDUCES ENGINE POWER. FORD HAS A PURPORTED "FIX" UNDER ITS TECH BULLETIN NO. 02-12-3, DATED 06/24/02, AUTHORIZING REPROGRAMMING OF THE COMPUTER AND INSTALLATION OF SOME BODY PLUGS. PROBLEM IS THAT THE PROBLEM REMAINS AFTER THE TECH BULLETIN WORK IS PERFORMED. ON MY 2000 EXPEDITION, I CONTINUE TO EXPERIENCE POWER LOSS OF ROUGHLY 30% IN STOP/GO DRIVING AND THE HOT SUMMER TEMPERATURES IN THE PHOENIX AREA. THIS POSES AN EXTREME RISK IN CITY TRAFFIC, SUCH AS WHEN YOU ATTEMPT TO CLEAR AN INTERSECTION OR AVOID AN ACCIDENT. I'VE HAD SEVERAL CLOSE CALLS THIS SUMMER, "POST-FIX", WHEN TEMPERATURES HOVER AROUND 100 DEGREES--I HIT THE GAS, AND BARELY MOVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120246August 12, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: TRUCK STARTED SMOKING AND CAUGHT ON FIRE IN PARKING LOT. THE FIRE OCCURED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTICE FOR THE FAULTY CRUISE CONTROL WHICH CAUSED THE FIRE. THE TRUCK WAS TOTALED. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10131824August 7, 2005
STRUCTURE
WATER HAS LEAKED THROUGH THE WINDSHIELD WIPER AREA CAUSING THE GEM MODULE TO FAIL. THIS CAUSES MANY ELECTRICAL COMPONENTS TO FAIL AS WELL, (I.E. POWER DOOR LOCKS, POWER WINDOWS, ETC..). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132377August 2, 2005
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
2000 FORD EXPEDITION JACK EQUIPMENT CONFORMS TO A SEDAN RATHER THAN A SUV.***NO ANSWER REQUIRED***.*MR WHEN THE JACK WAS FULLY EXTENDED, IT DIDN'T LIFT THE TIRE OFF THE GROUND. THE JACK WAS HIGHLY UNSTABLE AND WHEN VEHICLE DROVE BY, THE VEHICLE ROCKED DANGEROUSLY BECAUSE A WOOD 4 X 4 HAD TO BE USED JUST TO REACH THE POINT WHERE THE SUV COULD EVEN GET OFF THE GROUND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10131260July 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN THE GARAGE.*MR THE VEHICLE WAS PARKED IN THE CONSUMER'S GARAGE FOR ABOUT 3 1/2 HOURS WHEN IT SUDDENLY CAUGHT ON FIRE. THE CONSUMER'S WIFE WAS TREATED FOR SMOKE INHALATION. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10119336July 25, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
THE PASSENGER SIDE TIE ROD BROKE AT 65 MPH, CAUSING CONSUMER TO STRIKE A BRIDGE. CONSUMER SUSTAINED INJURIES. *AK THE INSURANCE COMPANY INVESTIGATION FOUND THAT THE FRONT PASSENGER SIDE TIE ROD WAS SEPARATED. FORD SENT OUT LETTERS TO OWNERS OF THESE TYPE VEHICLES TELLING THEM IT IS ESSENTIAL TO HAVE THE STEERING AND FRONT SUSPENSION INCLUDING THE TIE RODS INSPECTED EVERY 15,000 MILES. PRIOR TO ACCIDENT BRAKES WERE REPLACED WITH NEW COMPONENTS AND A FULL SAFETY INSPECTION WAS PERFORMED ON THE VEHICLE. *TT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10129397July 19, 2005
UNKNOWN OR OTHER
TRAVELING @ 65 MPH ON I-580 IN RICHMOND, CALIFORNIA, MY SPARE TIRE FELL FROM ITS CABLE HELD BRACKET BELOW THE FRAME WHERE IT IS SECURED ON THE VEHICLE, BOUNCED ON THE GROUND, THEN STRUCK THE BOTTOM OF THE REAR BUMPER, WHICH WEDGED THE TIRE BETWEEN THE BUMPER AND GROUND, CAUSING THE REAR OF THE SUV TO CATAPULT OFF THE GROUND. THE FORCE AND PRESSURE ON THE TIRE BEING WEDGED BETWEEN THE VEHICLE AND THE GROUND CAUSED THE TIRE TO POP FROM BEHIND THE VEHICLE AND PROCEED ACROSS THREE LANES OF TRAFFIC AT A HIGH SPEED, EVENTUALLY ENDING UP IN THE CENTER DIVIDER OF THE FREEWAY. I WAS ABLE TO MAINTAIN CONTROL, BUT BARELY. THERE IS DAMAGE TO THE UNDERCARRIAGE OF THE TRUCK AT THE REAR BUMPER, PLUS THE STRESS AND DIFFICULTY OF KEEPING THE TRUCK IN A STRAIGHT LINE WHILE TRYING TO COME TO A STOP AFTER THE REAR TIRES WERE LIFTED OFF THE GROUND APPROX. 6-8". THE PRESS FITTTING ON THE CABLE THAT HOLDS THE SPARE TIRE IN PLACE SEPARATED CLEANLY FROM THE CABLE. THE CABLE DID NOT BREAK OR FRAY, JUST THE PRESS- FITTED COUPLING CAME LOOSE AND SEPARATED FROM THE CABLE, ALLOWING THE SPARE TIRE TO FALL TO THE GROUND. THIS SPARE TIRE HAS NEVER BEEN REMOVED FROM THE SPARE POSITION SINCE THE VEHICLE WAS NEW, AND OF COURSE,IS THE ORIGINAL EQUIPMENT SPARE TIRE THAT COMES FROM THE FACTORY, AND THE VEHICLE IS MAINTAINED TO FACTORY SPECS, NO MODIFICATIONS, NO ALTERATIONS, ALL ORIGINAL EQUIPMENT. I SECURED THE PARTS THAT I COULD FIND FROM THE HIGHWAY. I CONTACTED THE LOCAL FORD DEALER, MICHAEL STEAD FORD, OF SAN RAFAEL, ON JULY 13TH AND ORDERED A REPLACEMENT SPARE TIRE WINCH AND CABLE SET FOR THE EXPEDITION. THE PART ARRIVED YESTERDAY AND WAS INSTALLED. I DO HAVE THE OLD WINCH, CABLE, AND CLAMP THAT HOLDS THE SPARE TIRE IN PLACE. CERTAINLY THERE MUST BE A BETTER AND MORE SECURE WAY TO SECURE THE CABLE TO THE FITTING THAT SUPPROTS THE SPARE TIRE UNDER THE CAR THEN THIS SMALL FITTED UNIT THAT IN MY CASE CAME LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129055July 18, 2005
ELECTRICAL SYSTEM:WIRING
LAST MONTH, MY 2000 FORD EXPEDITION CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR ABOUT 3 HOURS. THE ENGINE COMPARTMENT BURST INTO FLAMES AND MELTED EVERY PLASTIC AND RUBBER COMPONENT INSIDE, INCLUDING THE DRIVER-SIDE FRONT TIRE. WITH THE HELP OF THE ROUND ROCK FIRE DEPT., THE FIRE WAS PUT OUT BEFORE IT CONSUMED THE ENTIRE VEHICLE. A FIRE INVESTIGATION REPORT WAS TAKEN AND CONCLUDED IT STARTED IN THE FUSE BOX AREA DUE TO AN ELECTRICAL SHORT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10128329July 11, 2005
ELECTRICAL SYSTEM
IN SPRING OF 2004 THE OWNER OF A 2000 FORD EXPEDITION VIN. NO. [XXX]. UPON OPENING THE HOOD OF THE VEHICLE, THE COMPONENTS SURROUNDING THE CRUISE CONTROL COMPONENT AND SEVERAL OTHER COMPONENTS INCLUDING THE ABS MODULE WERE SO HOT THAT THE DRIVER OF THE VEHICLE RECEIVED MINOR BURNS DISCONNECTING THE RUPTURED PART OF THE ABS SYSTEM. THE VEHICLE HAD BEEN IDLE AND TURNED OFF FOR APPROXIMATELY ONE (1) HOUR WHEN THE EVENT OCCURRED. UPON THE VEHICLE BEING STARTED THE NEXT DAY, THE HORN WOULD NOT WORK, THE ABS SYSTEM LIGHT WAS ILLUMINATED AND THE CRUISE CONTROL WOULD NOT ENGAGE. IN APRIL 2004, THE CRUISE CONTROL SWITCH WAS REPLACED. IN LATE MAY, THE CRUISE CONTROL SWITCH WAS STILL INOPERATIVE AFTER REPLACEMENT. ON JUNE 14,2005 THE COMPLAINTS CALLED FORD WITH THE ADDITIONAL INFORMATION THAT THE VEHICLE WAS CONTINUING TO SHORT OUT IN VARIOUS WAYS INCLUDING PLACING THE VEHICLE IN THE DRIVE POSITION AND A NEW PROBLEM OF THE RADIO SYSTEM WOULD MALFUNCTION. WHEN PLACED BACK IN PARK,THE RADIO WAS RE-ACTIVATE. VEHICLE WAS EXAMINED BY PARKER FORD AND THEY ADVISED THE HORN CIRCUIT HAD BEEN OVERLOADED AND A FUSE BLOWN IN THE HORN MODULE. THEY ALSO ADVISED THE ABS MODULE AND PUMP WERE IN NEED OF REPLACEMENT. THE COMPLAINANT BELIEVES THIS VEHICLE REPRESENTS A CONTINUING FIRE HAZARD AND THAT THE DAMAGED COMPONENT FAILURES, ALL OF WHICH OCCURRED AT THE SAME TIME WERE DIRECTLY RELATED TO THE DEFECTIVE CRUISE CONTROL SWITCH. COMPLAINANT BELIEVES THAT ADDITIONAL VEHICLES MAY BE AT RISK DUE TO SIMILAR OVERLOADS ON THE ELECTRICAL SYSTEMS. VEHICLE HAS NEVER BEEN WRECKED, SUBMERGED IN WATER OR ALTERED IN ANYWAY FROM THE ORIGINAL FACTORY DESIGN.COMPLAINANT HAS 24 YEARS PRIOR LAW ENFORCEMENT EXPERIENCE. VEHICLE HISTORY IS ALSO WELL KNOWN TO CURRENT KENTUCKY STATE TROOPER. REQUEST NHTSA IN DEPTH REVIEW OF POTENTIAL FOR CONTINUING PROBLEMS AND COLLATERAL FAILURES OF OTHER COMPONENTS ASSOCIATED WITH SPEED CONTROL SWITCH. *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10128307July 11, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY
DT: CONSUMER STATES THAT WHEN DRIVING 45-50 MPH AND THE TIE ROD BROKE ON THE DRIVER SIDE FRONT. WHEN THE CONSUMER SPOKE TO FORD, THEY STATED IT HAPPENS QUITE OFTEN WITH THAT VEHICLE. THE VEHICLE WAS INSPECTED AT FORD 7 MONTHS AGO. THE VEHICLE WAS TOWED TO A GARAGE. THERE WAS NO WARNING, IT JUST HAPPENED. THIS HAPPENED JULY 9, 2005 AT 5:30 PM. THE VEHICLE NEEDS TO BE REALIGNED AND THE OTHER TIE ROD NEED TO BE CHECKED. THE VEHICLE WAS UNSTEERABLE AND IT PULLED ABOUT 3 FEET TO THE RIGHT. AT THAT TIME, THE CONSUMER STOPPED THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128243July 10, 2005
ELECTRICAL SYSTEM
WATER (RAIN) RUNNING INTO ELECTRICAL SYSTEM AND SHORTING OUT COMPONENTS. I HAVE HAD TO REPLACE ALL COIL PACKS AND STILL COUNTING. CONTACTED FORD TOO MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127127June 30, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
(1) DURING NORMAL OPERATION OF THE VEHICLE, THE INTERIOR POWER FAILED. I HAD NO WINDSHIELD WIPERS, NO RADIO, NO AC, AND NO CONTROL OVER POWER WINDOWS. (2) IT HAPPENED TO BE RAINING AND I HAD TO PULL THE VEHICLE OVER INTO A PARKING LOT SINCE THE WIPERS WOULD NOT WORK. I CHECKED THE FUSES AND ALL WERE IN WORKING ORDER. AFTER TURNING THE CAR OFF AND THEN ON AGAIN, I REGAINED ELECTRICAL POWER. (3) AUTO MECHANIC LOOKED AT VEHICLE AND ONLY DETERMINED THAT BATTERY COULD BE REPLACED. (4) PROBLEM HAS RETURNED AND CONTINUES TO OCCUR AT DIFFERENT TIMES. I TURN CAR OFF AND THEN BACK ON TO REGAIN ELECTRICAL POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127016June 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONTACT STATES 2000 FORD EXPEDITION BURNT IN NOVEMBER 2003. SHE HAD CAR SERVICED 3 DAYS PRIOR TO THE CAR BURNING. IT WAS CONTAINED UNDER THE HOOD. SHE RECEIVED A RECALL LETTER FROM FORD IN FEBRUARY 2005 ABOUT THE CRUISE CONTROL SWITCH ON HER VEHICLE. SHE CALLED FORD 6 TIMES, THE LAST TIME WAS ON 5-11-2005. THEY RECORDED CONTACT'S INFORMATION AND TOLD HER THEY WILL PASS IT ON TO THE LEGAL DEPARTMENT . HOWEVER, THEY DID NOT GIVE CONTACT A TELEPHONE NUMBER TO THE LEGAL DEPARTMENT. THEY CLAIMED THAT SOMEONE WILL GET BACK TO CONTACT, WITHIN 3-4 BUSINESS DAYS. THUS FAR NO ONE CONTACTED HER. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10127033June 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
PURCHASED 2000 FORD EXPEDITION-NEW - AT 33,000 THE TRANSMISSION STARTED SLIPPING FROM 1ST-2ND. TOOK VEHICLE IN TO LOCAL DEALER WAS REBUILT UNDER WARRENTY. TOOK VEHICLE IN AT 58,000MI. FOR THE 60,000 MILE SERVICE (PRE-EMPTING A VACATION ROAD TRIP) WHILE ON THE TRIP THE TRANSMISSION WENT COMPLETELY OUT--ONLY 25,000 MILES ON THE RE-BUILT TRANNY. THE VEHICLE HAD 3 CHILDREN--1 WITH AUTISM AND THE OTHER A NEWBORN. THE VEHICLE HAD DIED IN AN INTERSECTION OF AN EMERGENCY ROOM AND BUSY STREET. I COULD ONLY GO IN REVERSE IN ORDER TO GET OUT OF THE INTERSECTION LEAVING ME STRANDED IN A LEFT TURN LANE. I TRIED ALL GREERS FROM LOW ON UP AND TRIED TO ENGAGE ANY OF MY 4X4 CAPABILIIES WITHOUT ANYTHING. THE VEHICLE WAS PUSHED OUT THE INTERSECTION AND HAD TO BE TOWED TO A DEALERSHIP IN THAT TOWN VISITING. IT IS STILL PRESENTLY THERE COMING UP ON 14 DAYS. I WAS GIVEN A LONER CAR BY A FAMILY MEMBER IN ORDER TO GET BACK HOME WITH MY FMAILY. THE DEALERSHIP IT IS PRESENTLY AT HAS AGAIN REBUILT THE TRANNY-FREE OF CHARGE-DUE TO STILL BEING UNDER A 3YR/36,000 MI. WARRENTY THAT WAS PLACED ON THE 1ST REBUILT TRANNY. NOW I AM TOLD THAT ALMOST EVERYTHING INSIDE THE TRANNY WAS DESTROYED AND WAS EITHER REBUILT OR REPLACED. FORD FELT THAT IS WAS STILL CHEAPER TO REBUILD INSTEAD OF REPLACING WITH A NEW TRANNY. I AM NOW GIVEN A 12MON/12,000MILE WARRENTY ON THIS 2ND REBUILD. AT THIS POINT, MY AUTISTIC CHILD IS HAVING PROBLEMS WITH THE THOUGHT OF GETTING BACK IN THIS VEHICLE (MIND YOU I STILL DON'T HAVE IT YET), NOT ALONE THE SAFETY CONCERNS I HAVE WITH DRIVING THIS VEHICLE. THE SAFETY OF THIS VEHICLE IS MOST DEFINATELY A CONCERN OF ME AND MY FAMILY. I DON'T TRUST THIS VEHICLE--WHAT HAPPENS IF IT DIES AGAIN AND THIS TIME I AM NOT SO LUCKY IN A MAJOR INTERSECTION !?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124605June 28, 2005
ELECTRICAL SYSTEM
DT: THE CONTACT OWNS A 2000 FORD EXPEDITION. THE VEHICLE BURNED UP WHILE IT WAS SITTING OUTSIDE OF THE CONSUMER'S HOUSE. THE FIRE STARTED AROUND THE ENGINE AND IT ENGULFED THE REST OF THE VEHICLE IN FLAMES.*AK *SB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126661June 27, 2005
ELECTRICAL SYSTEM
4 X 4 WARNING LIGHT ON DASH BOARD BEGAN FLASHING. ALL WHEEL DRIVE FAILED. THE FORD DEALER REPLACED THE GEM MODULE AND 4 X 4 SENSOR. I CALLED OTHER FORD DEALER'S TO DOUBLE CHECK THE FINDINGS OF THE DEALER I WAS WORKING WITH. ONE SERVICEMAN COMMENTED THAT THE ONLY WAY THE GEM MODULE CAN GO OUT IS TO GET IT WET. THIS IS DIFFICULT TO DO SINCE IT IS INSIDE THE DASH BOARD. I NOW SEE THERE ARE COMPLAINTS ABOUT LEAKY WINDSHIELDS IN EXPEDITIONS. I AM CONCERNED ABOUT WHAT SAFETY ISSUES MAY RESULT WHEN THE GEM MODULE FAILS, AND WHAT ELSE MIGHT FAIL IF THERE IS A LEAKY WINDSHIELD. IN MY CASE, THE ALL WHEEL DRIVE FAILED. THE OLD PART HAS BEEN DISCARDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126891June 24, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
THE CONSUMER'S 2000 FORD EXPEDITION CAUGHT ON FIRE WHILE PARKED IN HIS GARAGE. *NM MANUFACTURER NOTIFIED. *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10115434June 24, 2005
ELECTRICAL SYSTEM:WIRING
VEHICLE WAS PARKED INSIDE THE GARAGE. FOUR HOURS LATER THE VEHICLE CAUGHT ON FIRE. VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY.*AK CONSUMER STATES THAT FORD MOTOR COMPANY WOULD OVER NIGHT CLAIM OF LOSS FORM BUT IT HAS NOT BEEN RECEIVED.*SB *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10126309June 23, 2005
VISIBILITY:WINDSHIELD
I NOTICED WHEN EVER I DROVE MY CAR IN THE RAIN WATER WOULD LEAK ON MY RIGHT LEG AND FOOT, MY WIPERS, RADIO AND CLOCK WOULD STOP WORKING AND I HEARD A SIZZLING NOISE IN THE LEFT DASH AREA. I ALSO WAS UNABLE TO USE MY KEYLESS REMOTE, THE ALARM WOULD GO OFF EVERY TIME. I BROUGHT MY 2000 EXPEDITION TO HAYWARD FORD TO HAVE THEM CHECK AND REPAIR THE PROBLEM IN MARCH OF THIS YEAR. THEY COULD NOT FIND ANYTHING LEAKING, OR THE SIZZLING NOISE I HEARD IN THE DASH, HOWEVER THEY DID TELL ME THERE WAS A DAMAGED JUNCTION BOX AND KEPT MY CAR FOR 5 DAYS (THEY WERE WAITING FOR THE PARTS TO COME), WELL AFTER 5 DAYS OF HAVING A RENTAL THAT ALSO COST ME MONEY, I WENT AND PICKED UP MY EXPEDITION. IT MADE NO SENSE TO ME TO HAVE THE JUNCTION BOX REPLACED SINCE THEY COULD NOT FIND WHERE THE LEAKING PROBLEM WAS. ON JUNE 8, 2005 I BROUGHT MY EXPEDITION INTO ANOTHER FORD DEALER (THE FORD STORE SAN LEANDRO) HOPING THEY COULD FIND THE PROBLEM. WELL THEY FOUND THE PROBLEM, THEY SAID THE WINDSHIELD WAS LEAKING AND HAD CAUSED DAMAGE TO THE CENTRAL JUNCTION BOX AND GEM MODULE. THIS WAS ALSO WHY I WAS UNABLE TO USE MY KEYLESS REMOTE. I WAS ALSO INFORMED THAT THESE REPAIRS WERE NOT COVERED BY ESP WARRANTY. I WAS TOLD THAT THIS WAS A CIRCUMSTANTIAL ISSUE. THEY ALSO HAD TO REPLACE THE WINDSHIELD BECAUSE WHEN THEY REMOVED IT, IT BROKE. SO $1,327.78 AND EIGHT DAYS LATER MY EXPEDITION WAS REPAIRED. BUT WHEN THEY REPLACED THE WINDSHIELD, THEY SCRATCHED MY DASH BOARD IN TWO PLACES. HAVING READ AN ARTICLE ON CNN.COM, "FEDS PROBE FORD SUV WATER-LEAK REPORTS", I WOULD LIKE TO HAVE MY COSTS RE-IMBURSED,AS THIS SHOULD BE A RECALL ITEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126169June 22, 2005
VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
6-12 MONTHS AGO, 2000 FORD EXPEDITION STARTED HAVING ERRATIC ELECTRICAL BEHAVIOR. WINDSHIELD WIPERS QUIT WORKING DURING RAINSTORM WHILE AWAY ON VACATION. WAS VERY HAZARDOUS TO HAVE HAPPEN WHILE DRIVING DOWN HIGHWAY DURING A DOWNPOUR! RADIO WOULD GO ON AND OFF WHILE SHIFTING THE AUTOMATIC TRANSMISSION. TOOK TO DEALER (STILL UNDER WARRANTY AT THIS TIME), THEY "TIGHTENED UP SOME THINGS", PROBLEM WENT AWAY, UNTIL NEXT RAIN STORM! DUE TO NEEDING THE VEHICLE, I COULD NOT GET IT BACK TO DEALER BEFORE FACTORY WARRANTY EXPIRED. I THOUGHT IT WOULD BE OK THOUGH, BECAUSE I HAD PURCHASED A "PREMIUM" EXTENDED WARRANTY. TOOK TO DEALER A SECOND TIME, NOW TRUCK TRIES TO START ITSELF WITH NO KEY IN IGNITION, WIPERS AGAIN FAIL WHILE DRIVING DURING RAINSTORM, HEATER BLOWER MOTOR REMAINS RUNNING AFTER EXITING VEHICLE. THIS DRAINS THE BATTERY IF LEFT OVERNIGHT, AND RESULTS IN AN INOPERABLE VEHICLE. TRUCK FOUR WHEEL DRIVE INDICATORS FLASH ON AND OFF AT TIMES WHILE DRIVING. NOT A GOOD FEELING WHEN TRAVELING 70 MPH ON THE FREEWAY. AFTER INSPECTION, DEALER INFORMS ME THAT WATER HAS INTRUDED INTO THE DASH COMPONENTS DUE TO A LEAKING WINDSHIELD. THEY STATE THE EXTENDED WARRANTY WONT COVER IT BECAUSE THEY DONT COVER "WATER INTRUSIONS". GEM MODULE, FUSEBOX NEED REPLACED, WINDSHIELD RESEALED TO FIX PROBLEM. QUOTE OF ABOUT $1000.00 I DECLINED REPAIRS AT THE TIME. WENT HOME AND RESEARCHED THE PROBLEM. SEEMS MANY, MANY PEOPLE HAVE HAD THE SAME PROBLEM. I CALLED FORD AND AFTER MANY PHONE CALLS, THEY DECLINED TO DO ANYTHING ABOUT IT. I AM VERY DISAPPOINTED WITH FORD. HAVE ALWAYS BOUGHT THEIR PRODUCTS BECAUSE I BELIEVED THEY STOOD BEHIND THEIR RELIABILITY AND WORKMANSHIP. HERE IS A FACTORY INSTALLED WINDSHIELD THAT STARTED LEAKING BEFORE THEIR 3/36 WARRANTY EXPIRED, THEIR DEALER "BAND-AIDED" THE PROBLEM INSTEAD OF FIXING THE CAUSE OF THE PROBLEM WHILE STILL UNDER WARRANTY. NOW I HAVE AN INOPERABLE VEHICLE IN MY DRIVEWAY THAT FRANKLY, SEEMS TO BE A MAJOR SAFETY RISK TO PUT MY FAMILY OF SIX IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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