Ford Expedition Complaints (2002)

340 consumer complaints on file.

#768747October 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
I JUST PURCHASED A NEW 2002 FORD EXPEDITION FROM A LOCAL DEALER AND HAVE JUST RETURNED IT FOR SERVICE. MY PROBLEM IS TWO-FOLD: FIRST, THE GAS GAUGE REGISTERS ON FULL FOR THE FIRST 200 OR SO MILES AND THEN WORKS ITS WAY RELATIVELY QUICKLY TO THE HALF FULL MARK, WHERE IT THERE IS ONLY 3 OR 4 GALLONS OF GAS LEFT IN THE TANK (FORD CLAIMS IT HOLDS 26 GALLONS). SECONDLY, TRYING TO FILL THE TANK WITH GAS, AS YOU WOULD ANY OTHER VEHICLE, IS VERY FRUSTRATING AND TIME CONSUMING. TWO OR MORE VEHICLES WILL FUEL UP AND LEAVE BEFORE I CAN COMPLETE THE TASK. WHEN HAVING AN ESTIMATED 4 GALLONS LEFT IN THE TANK, UPON REFUELING, THE PUMP WILL STOP BETWEEN 11 AND 12 GALLONS, AND ACCEPT ANOTHER 10 TO 12 MORE GALLONS AT 4 TO 6 TENTHS AT A TIME,. BUT GET THIS, THE TANK WILL SHOW FULL WITH ONLY 12 GALLONS IN IT!! THE SELLING/SERVICING DEALER SAYS THIS IS NORMAL. I SAY THAT'S WRONG, AND IT'S UNSAFE. YOU NEVER KNOW WHEN IT'S GOING TO RUN OUT, OR KNOW HOW FAR YOU CAN REALLY GO ON A TANK. (NO IDEA IF THE TANK WAS REALLY FULL) HOW ABOUT THE EXTRA EXPOSURE TO THE GASOLINE FUMES THE EPA IS TRYING TO LIMIT US TO AND KEEP OUT OF THE ENVIRONMENT. IT GOES WITHOUT SAYING THAT FUEL GAGES HAVE BEEN AROUND FOR A LONG TIME AS WELL AS FUEL TANKS. NOT KNOWING WHEN OR WHERE A VEHICLE (NEW VEHICLE) IS GOING TO RUN OUT OF FUEL IS DANGEROUS FOR NOT ONLY THE DRIVER BUT ALSO OTHER DRIVERS. THE FUEL TANK FILLING PROBLEM IS INEXCUSABLE. THESE VEHICLES SHOULD BE RECALLED AND CORRECTED BY FORD. THANK YOU FOR YOUR HELP AND SUPPORT. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#567578September 23, 2002
SUSPENSION, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM:IGNITION:MODULE, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE CONSUMER STATED THAT FOUR DAYS AFTER PURCHASE, THE VEHICLE VIBRATED AND LUNGED SIDE TO SIDE, THE TIRES WERE BALANCED TO TRY AND CORRECT THE PROBLEM, HOWEVER THE PROBLEM WAS STILL NOT RESOLVED.*YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018811September 17, 2002
SUSPENSION:REAR
WHEN SPEEDING OVER 35 MPH FRONT END WILL START TO SHAKE REAL BADLY. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018448September 11, 2002
AIR BAGS:FRONTAL
WHILE DRIVING 55MPH ANOTHER CAR HIT CONSUMER'S VEHICLE IN THE RIGHT FRONTT AND AIR BAGS DID NOT DEPLOY, CAUSING INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8015991August 12, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
WHILE DRIVING THERE'S A SQUEAKING NOISE. BRAKE CALIPERS ARE STICKING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8015917August 9, 2002
STEERING: STEERING WHEEL/HANDLE BAR, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
STEERING WHEEL LOCKS UP, AND BRAKE AND ACCELERATOR PEDALS STOP FUNCTIONING WHEN THIS HAPPENS. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764277July 15, 2002
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:IGNITION:SWITCH
DEALER SAID THE INGNITION SWITCH STICKING BETWEEN START AND RUN WAS THE CAUSE OF MANY PROBLEMS BUT THE SAFETY ISSUE IS THAT THE VEHICLE SUDDENLY LURCHED WHEN AT A STOP. ENGINE RACED AND MUCH PRESSURE WAS REQUIRED ON THE BRAKE TO RESTOP VEHICLE. IF THERE HAD BEEN A STOPPED VEHICLE IN FRONT OF ME - I WOULD HAVE STRUCK IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013518July 9, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
PASSENGERS WERE LOCKED IN AND UNABLE TO GET OUT OF VEHICLE EVEN THOUGH DOORS WERE UNLOCKED. CAUSE UNKNOWN DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#763798July 3, 2002
TIRES
TIRES HAVE BEEN SEPERATING FOR SOME TIME NOW. ORIGINAL TIRES HAVE BEEN DISCONTINUED AND ARE ON NATIONWIDE BACKORDER. CONTACTED DEALER REPORTED TO BE ORDERED. HAVE BEEN ON ORDER FOR 3 WEEKS NOW. MY HUSBAND HAS FOUND A DIFFERENT BRAND OF TIRES TO FIT THE VEHICLE BUT THE DEALER AND FORD INSIST ON THE EXACT SAME BRAND AND MAKE OF TIRES. THE BRAND IS NO LONGER AVAILABLE. THE RIDE QUALITY ON THE VEHICLE IS BEYOND HORRIBLE, BUT SO FAR NO ACCIDENT HAS OCCURED. WOULD LIKE TO BE REIMBURSED FOR HAVING TO PURCHASE MY OWN TIRES FOR A VEHICLE WITH A WARRANTY.*AKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8013209July 2, 2002
ENGINE AND ENGINE COOLING:ENGINE
MOTOR MOUNT BELT SEPARATED FROM VEHICLE ,CAUSING ENGINE TO SPUTTER AND LOSE POWER. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012032June 18, 2002
SUSPENSION
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE WILL START TO VIBRATE AT STEERING WHEEL, CAUSING SOME TROUBLE FOR CONSUMER ON CONTROLLING VEHICLE. CONTACTED DEALER, AND THE DEALER WAS AWARE OF PROBLEM, BUT HAD NO REMEDY FOR PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010987June 4, 2002
VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON FOUR OCCASIONS WHEN APPLYING BRAKES, AND JUST BEFORE STOPPING, ENGINE WOULD SURGE AND SUDDENLY ACCELERATE. VEHICLE BEEN TO DEALER, AND DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010257May 21, 2002
AIR BAGS:FRONTAL, STRUCTURE
WHILE DRIVING AT 40MPH, THE CONSUMER HAD EXPERIENCED A HEAD-ON COLLISION WITH ANOTHER VEHICLE, IN WHICH THE AIRBAGS DID NOT DEPLOY. *AK ESTIMATED PROPERTY DAMAGE WAS 20000 DOLLARS. THE ACCIDENT CAUSED THE FRONT-END TO COLLAPSE ALL THE WAY TO THE ENGINE BLOCK. *SCC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#565781May 15, 2002
TIRES
ONE OF THE FOUR TIRES HAD LOWER PRESSURE MARKINGS AND THE CONSUMER BELIEVES IT WAS POTENTIAL SAFETY HAZARD. (GOODYEAR WRANGLER RT/S P255/70R16). *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761544May 5, 2002
SUSPENSION:REAR
EXPEDITION BECAME UNCONTROLLABLE ON DRY, FLAT, PAVEMENT. "FISH TAILING" UNTIL GOING IN A DITCH. BRAKES WERE NOT RESPONDING; AND STEERING WAS IRRADICT.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#565486April 29, 2002
EQUIPMENT:OTHER:LABELS
CONSUMER STATED 3 OF THE 4 TIRES TIRES ON THE VEHICLE INCLUDING THE SPARE STATES THE TIRE PRESSURE SHOULD BE 44 PSI, WHERE AS THE OTHER TIRE STATES 33 PSI, CONSUMER HAS REQUESTED INFORMATION FROM THE MANUFACTURER AS TO WHAT IS THE CORRECT TIRE PRESURE AND HAS BEEN UNSUCCESSFUL.(GOODYEAR WRANGLER RT/S P25570R16 109S)*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760571April 11, 2002
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
THE RADIO COMPONENT OVERHEATS TO THE EXTENT THAT CASSETTES AND CDS ARE HOT - NOT WARM- TO THE TOUCH. OTHER BUTTONS ON THE DASH ARE HOT TO TOUCH. DEALER IINSTALLED A FAN BEHIND THE RADIO TO COOL IT DOWN, BUT THIS DID NOT SOLVE THE PROBLEM..IT ONLY REDISTRIBUTED THE HEAT. CLIMATE CONTROL BUTTONS ARE STILL HOT TO TOUCH. FORD SAYS THIS IS "NORMAL" AND THIS IS THEIR SOLUTION. SEEMS LIKE THEY ONLY TRIED TO TAKE CARE OF SYMPTOM, NOT SOLVE A PROBLEM. ALSO, BECAUSE FAN IS SILENT, WE WON'T KNOW IF FAN MALFUNCTIONS UNTIL IT'S TOO LATE. SOMETHING'S LIABLE TO MELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759746March 24, 2002
POWER TRAIN:DRIVELINE
WHILE DRIVING AT APPROXIMATELY 15 MPH AT A PARKING LOT, THE 4X4 LIGHT IN THE DASHBOARD BECAME ON AND ALL FOUR WHEELS IN THE VEHICLE LOCKED UP. THE VEHICLE WOULD NOT MOVE BACK OR FORWARD. NO ONE WAS INJURED AS NO CARS WERE BEHIND ME. AFTER ABOUT 15 MINUTES OF TRYING TO MOVE THE VEHICLE BACK OR FORWARD AND MOVING THE 4X4 KNOB IN THE DASHBOARD, I WAS ABLE TO UNLOCK THE WHEELS AND DRIVE HOMEW WITH THE VEHICLE. I HAVE NOT DRIVEN THE VEHICLE SINCE THEN UNTIL I CAN GET MORE INFORMATION ON WHETHER THERE IS A SAFETY PROBLEM. I INTEND TO CALL THE DEALERSHIP TOMORROW TO REPORT THE PROBLEM. I AM CONCERNED ABOUT DRIVING THE VEHICLE AT A HIGHER RATE OF SPEED BECAUSE IF THE WHEELS LOCKED UP AT A HIGHER RATE OF SPEED IT CAN CAUSE AN ACCIDENT IF SOMEONE HAPPENS TO BE DRIVING BEHIND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8003327January 31, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, AIR BAGS
WHILE DRIVING 30-40 MPH IN RAINY WEATHER CONSUMER APPLIED BRAKES AND THEY LOCKED UP, RESULTING IN A REAR END COLLISION, CONSUMER SUFFERED BRUISES. AIR BAGS NEVER DEPLOYED. *JG *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8003331January 31, 2002
AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE AT 30-40 MPH,HAD REARENDED ANOTHER VEHICLE. UPON IMPACT, DRIVER'S AIRBAG DID NOT DEPLOY. CONSUMER SUFFERED BRUISES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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