Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10154021March 29, 2006
ELECTRICAL SYSTEM
MY CAR WAS IN FRONT OF MY HOUSE NOBODY DROVE THE VEHICLE FOR OVER 12 HOURS IN THE MORNING MY NEIGHBORS CALLED THE POLICE BECAUSE MY CAR WAS ON FIRE. THE CAR IS NOW A TOTAL LOSS. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10152934March 17, 2006
ENGINE AND ENGINE COOLING:ENGINE
THIS IS NOT A FORMAL COMPLAINT, YET, BUT AN ATTEMPT TO PREVENT FURTHER COMPLAINTS AND BRING TO ATTENTION A DEFECT IN A VEHICLE I OWN IN AN ATTEMPT TO GET HELP TO FIX THIS DEFECT BEFORE IT HAPPENS! PREVENTATIVE MEASURES MUST BE TAKEN! I WAS MADE AWARE OF A BLOG AT HTTP://WWW.CONSUMERAFFAIRS.COM/AUTOMOTIVE/FORD_SPARK.HTML THAT LIST 67 INDIVIDUAL AND SEPARATE ACCOUNTS OF THE SPARK PLUGS IN FORD EXPEDITIONS THAT ARE BLOWING OUT OF THE HEADS!!!! IT HAS BEEN REPORTED HERE BEFORE AND IT SEEMS THAT THE HEADS ARE NOT EQUIPPED WITH ENOUGH THREADS TO HOLD THE SPARK PLUGS!!!!! IT SEEMS ONLY A MATTER OF TIME BEFORE I WILL GET A PHONE CALL FROM MY WIFE SAYING THAT SHE IS STUCK ON THE HIGHWAY WITH SPARK PLUGS BLOWN OUT. PLEASE INVESTIGATE THIS DEFECT BEFORE SOMEONE GETS HURTS. I HAVE THREE SMALL CHILDREN WHO RIDE IN THIS VEHICLE EVERYDAY! PLEASE HELP BEFORE THEY ARE VICTIMS OF A DEFECT THAT CAN BE FIXED!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153034March 9, 2006
STRUCTURE, VISIBILITY:WINDSHIELD
2000 EXPEDITION HEATER BLOWER HAD TO BE MANUALLY TURNED OFF AFTER KEYS WERE REMOVED FROM IGNITION. WHEN ATTEMPTED TO START VEHICLE IT WOULD NOT START. *TS THE FUSE BOX WAS RUSTED, CORRODED AND FULL OF WATER. THIS WAS THE RESULT OF THE WINDSHIELD NOT BEING SEALED PROPERLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149559February 6, 2006
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED IN WET CONDITIONS THE VEHICLE SURGES. THE VEHICLE WAS TAKEN TO THE DEALERSHIP NUMEROUS TIMES FOR INSPECTION. THE DEALERSHIP DETERMINED THE WINDSHIELD WAS NOT THE CORRECT SIZE FOR THE VEHICLE WHEN MANUFACTURED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149195February 1, 2006
SUSPENSION, STEERING:LINKAGES:TIE ROD ASSEMBLY
IN EARLY JAN 2006, WE HAVE A POPPING SOUND AND MOVEMENT IN THE STEERING WHEEL OF OUR 2000 EXPEDITION. WE COULD FEEL IT MOVING IN THE STEERING WHEN DRIVING AND WERE CONCERNED. WE HAVE AN EXTENDED WARRANTY ON OUR EXPEDITION SO WE TOOK IT TO GERMAIN FORD IN COLUMBUS, OHIO. THEY SAID THE LEFT FRONT STABILIZER LINK BOLT HAD BROKE IN HALF AND THE STABILIZER BAR WAS SLIPPING ON AND OFF CAUSING THE MOVEMENT AND SOUND. THEY TOLD ME THIS WAS NOT A WARRANTY ITEM. MY EXPEDITION HAS ONLY 51,000 MILES AND IS DRIVEN BY MY WIFE TO WORK. AT THE SAME TIME THE DEALER TOLD ME BY BALL JOINTS NEEDED TO BE REPLACED. I SAID HOW CAN A STEEL BOLT IN THE STEERING LINKAGE ACTUALLY BRAKE AND NOT BE COVERED? I ASKED FOR THE SERVICE MGR AND HE ACTUALLY SAID TO ME "THEY DON'T MAKE THINGS LIKE THEY USE TO". I THEN RECALLED A SERVICE NOTICE SOME TIME BACK ABOUT SOMETHING IN THE FRONT END OF EXPEDITIONS SO I LOOKED THROUGH MY FILES. SURE ENOUGH, FORD SENT OUT A SERVICE BULLETIN IN 6-04 "TITLED TIE ROD INSPECTION PROCEDURE". WHILE THE SERVICE BULLETIN COVERS A COUPLE ITEMS IT BELIEVE IT SHOWS FORD KNEW THEY HAD A PROBLEM WITH THE FRONT ENDS AND SENT OUT A SERVICE NOTICE TO EXCUSE THEMSELVES AND TO AVOID PAYING FOR REPAIRS. WHEN THE DEALERSHIP TOLD ME THEY WOULD NOT COVER, I CALLED THE WARRANTY HOTLINE. THE REPRESENTATIVE TOLD ME "BALL JOINTS ARE WEARING OUT SOONER THEN THEY WOULD EXPECT" BUT IT WAS NOT A WARRANTY ITEM SO I HAD TO GET THOSE REPAIRED AS WELL. IN SUMMARY, I BELIEVE THE BOLT BREAKING COULD BE A SAFETY ISSUE AND THAT FOR A CUSTOMER TO SPEND $800 TO REPLACE A BROKEN BOLT IN THE FRONT LINKAGE AND BALL JOINTS ON AN EXCELLENT CONDITION VEHICLE WITH ONLY 51,000 MILES IS OUTRAGEOUS. I AM GUESSING OTHER EXPEDITION OWNERS ARE EXPERIENCING THE SAME PROBLEM AND WOULD LIKE TO FILE A COMPLAINT FOR GETTING FORD TO REIMBURSE THE $800 I HAD TO SPEND IN REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148395January 23, 2006
ELECTRICAL SYSTEM
FIRE TO A 2000 FORD EXPEDITION. OWNER STATES THAT THE VEHICLE HAD BEEN PARKED IN THE CARPORT FOR ABOUT 20 MINUTES WHEN HE NOTICED FIRE DRIPPING DOWN UNDER THE ENGINE COMPARTMENT NEAR THE LEFT FRONT TIRE. THE VEHICLE WAS DESTROYED BY FIRE AND THE FIRE SPREAD TO THE HOUSE RENDERING IT A TOTAL LOSS. OWNER ALSO REPORTS ONLY ISSUE WITH VEHICLE WAS THAT THE CRUISE CONTROL STOPPED WORKING SERVERAL DAYS PRIOR TO THE FIRE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10148119January 19, 2006
ELECTRICAL SYSTEM
DT*: THE CONSUMER STATED THE VEHICLE WILL NOT SHIFT FROM PARK TO DRIVE PERIODICALLY. UPON INSPECTING THE VEHICLE, THE CONSUMER NOTICED THE # 5 FUSE WAS BLOWN. AFTER REPLACEMENT OF THE FUSE, THE VEHICLE SHIFTED PROPERLY. HOWEVER, THE FUSE BLEW SHORTLY AFTER BEING REPLACED. THE FUSE WAS REPLACED FIVE TIMES BEFORE THE VEHICLE WAS TOWED TO THE LOCAL DEALERSHIP FOR INSPECTION. THE SERVICE DEALER CONFIRMED THE FUSE HAD BLOWN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148059January 18, 2006
STRUCTURE, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
WINDSHIELD LEAKING WATER WHICH BLEW OUT FUSE BOX AND GEM CAUSING ERRATIC BEHAVIOR IN WINDSHIELD WIPERS, RADIO, HEATER, AIR CONDITIONER, OVERDRIVE, TRANSMISSION, SPEEDOMETER, ODOMETER, RPM GAUGE, AND IT ALSO LED TO OUR PCM HAVING TO BE REPLACED. REPLACED WINDSHIELD, FUSE BOX, GEM, PCM. COST US 1700.00 DOLLARS. TWO WEEKS LATER AFTER A RAINY NIGHT IT IS AT THE DEALER AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147860January 16, 2006
STRUCTURE
WATER LEAKAGE DOING DAMAGE TO THE GEM MODULE AND JUNCTION BOX. DEALERSHIP ADVISED ME THE LEAKAGE WAS FROM THE WINDSHIELD AREA. VEHICLE HAS A "NEW" WINDSHELD AND THE DAMAGED AREA HAD "OLD" RUSTY DAMAGE. BOTH ELECTRONIC ITEMS WERE REPLACED AT THE EXPENSE OF $730.11 (FORD DEALERSHIP). *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147786January 14, 2006
ELECTRICAL SYSTEM
WHEN RAINING CAR ELECTRICAL SYSTEM COMES ON BY ITSELF-DASH LIGHTS, HEATER FAN, DOOR ENTRY SOUNDS. CAR IGNITION TURNS OVER BUT WILL NOT START. I HAVE HAD THE WINDSHIELD TAKEN OUT AND REPLACED MORE THAN ONCE, THE GEM MODULE AND FUSE BOX REPLACED, NUMEROUS TOWING BILLS AND MAJOR INCONVENIENCE. I HAVE SPENT $1500 APPROX. TO SAY NOTHING OF THE VALUE OF MY TIME. THE FORD DEALER WILL NOT CONTINUE TO CORRECT THE PROBLEM NOR WILL HE OFFER A REFUND FOR REPAIRS. AS THE OWNER OF ALMOST TWENTY PERSONAL AND BUSINESS VEHICLES, I CAN'T BELIEVE FORD WILL NOT GET THIS ISSUE RESOLVED FOR MYSELF AND THE MANY OTHER EXPEDITION OWNERS WITH SIMILAR COMPLAINTS. I WILL NO LONGER BE A FORD CUSTOMER AND WILL REPLACE THIS AND THE OTHER FORD VEHICLES IN OUR FLEET WITH ANOTHER BRAND UNLESS FORD DOES SOMETHING TO CORRECT THE PROBLEM QUICKLY. SB. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147591January 10, 2006
TIRES:TREAD/BELT
2000 EXPEDITION TIRE TREAD SEPARATED. *TS *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10147154January 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2000 FORD EXPEDITION WITH A 5.4L ENGINE. I HAD HEARD OF THE PROBLEM WITH THESE ENGINES BLOWING SPARK PLUGS OUT OF THE PASSENGER SIDE HEAD. I HAD ALL OF THE SPARK PLUGS REPLACED IN JANUARY 2005 BY A FORD DEALER TO PREVENT A SPARK PLUG FROM INVOLUNTARILY REMOVING ITSELF FROM MY ENGINE. ON JANUARY 4TH, 2006 A SPARK PLUG BLEW OUT OF THE ENGINE'S HEAD ON THE PASSENGER SIDE. MY WIFE WAS TURNING ONTO THE HIGHWAY AT THE TIME. AFTER CONTACTING FORD AND MY FORD DEALER, I REALIZED THAT FORD HAS NOT TAKEN OWNERSHIP OF THIS WELL KNOWN PROBLEM. I HAVE REPLACED MY ENGINE WITH A USED ENGINE THAT HAS LOWER MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146779January 3, 2006
VISIBILITY:WINDSHIELD
DT: CONTACT STATED WHENEVER IT RAINED 2000, FORD, EXPEDITION LEAKED RAIN WATER. THE RAIN LEAKED IN ON RIGHT SIDE OF THE VEHICLE AROUND THE BOTTOM OF THE WINDSHIELD ABOVE THE DRIVER'S DASHBOARD. THE LEAK SHUT OFF THE ELECTRICAL SYSTEM. THIS WAS OBSERVED ON JANUARY 2, 2006. THE VEHICLE HAS BEEN TAKEN TO AN INDEPENDENT REPAIR SHOP, WHERE THE CONTACT WAS TOLD BY THE MECHANIC THAT THIS WAS A MANUFACTURING DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146577December 30, 2005
STRUCTURE, ELECTRICAL SYSTEM
WHEN IT RAINED OR SNOWED WINDSHIELD WOULD LEAK WATER ON TO FUSE BOX CAUSING ACCESSORIES SUCH AS THE BLOWER, ODOMETER AND RADIO TO WORK WHEN CAR WAS NOT STARTED. CAR WOULD ALSO INTERMITTENTLY NOT START. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145677December 20, 2005
ELECTRICAL SYSTEM
BEGINNING APRIL 2005, OUR 2000 FORD EXPEDITION HAS HAD ELECTRICAL PROBLEMS THAT OCCUR ALMOST ANY TIME IT RAINS. THE WATER LEAKS UNDER THE HOOD AND SHORTS OUT THE TRUCK. WE HAD TO REPLACE THE GEM MODULE AND FUSE BOX AT OUR EXPENSE SINCE THE TRUCK WAS OUT OF WARRANTY. OUR MECHANIC CANNOT REPLICATE THE LEAK AFTER MANY ATTEMPTS AND HE EVEN WENT TO A FORD DEALERSHIP FOR THEIR ASSISTANCE. THEY ALSO COULD NOT SOLVE THE PROBLEM. OUR TRUCK HAS BEEN TOWED NUMEROUS TIMES TO OUR MECHANIC DEAD ON ARRIVAL. THE TRUCK IS COMPLETELY UNRELIABLE IF IT RAINS. THIS IS A KNOWN PROBLEM. WE HAVE SEEN DISCUSSIONS ABOUT IT ON VARIOUS WEBSITES. WE WROTE TO FORD AFTER THE FIRST OCCURRENCE BUT FORD SAID THEY WOULD NOT TAKE RESPONSIBILITY FOR IT. OUR MECHANIC HAS BEEN EXTREMELY HELPFUL AND UNDERSTANDING ABOUT THIS, BUT AT SOME POINT, IF I WERE HIM, I WOULD CLOSE MY SHOP IF I SAW OUR TRUCK COMING ON THE BACK OF A TOW TRUCK ONE MORE TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144542December 6, 2005
SEAT BELTS:REAR/OTHER
DT: THE SEAT BELTS, SHOULDER AND LAP BELTS OF THE THIRD ROW ON 2000 FORD EXPEDITION CONTINUOUSLY RETRACTED AND LOCKED ON THE CONTACT'S DAUGHTER. THE VEHICLE WAS RUNNING AT THE TIME. THE SEAT BELT WAS SO TIGHT IT HAD TO BE CUT SO THAT THE CONTACT'S COULD GET OUT OF THE CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143969November 29, 2005
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM
ON SEVERAL OCCASIONS MY LIGHTS AND/OR RADIO AND OR WIPERS WOULD GIVE OUT DURING A RAIN STORM. ON THE LAST OCCASION MY CAR'S ELECTRICAL SYSTEM FAILED AND MY CAR TURNED OFF. I COULD NOT RE-START UNTIL NEXT DAY. I TOOK IT TO THE DEALER AND THEY TOLD ME THAT WATER HAD SEEPED IN BETWEEN THE WINDSHIELD AND INTO THE ELECTRICAL CONTROL BOX. THEY WOULD HAVE TO REMOVE THE WINDSHIELD, RE-CAULK IT, REPLACE THE GEM AND FUSE BOXES AND THAT WOULD TAKE CARE OF THE PROBLEM. THIS WAS NOT UNDER WARRANTY BECAUSE THE CAULKING HAD DETERIORATED WITH TIME AS IT NORMALLY WOULD. I'VE HAD CARS FOR 10 TO 15 YEARS AND THE CAULKING ON THE WINDSHIELD HAS NEVER DETERIORATED LIKE THIS. THE SUV IS ONLY 4 YRS OLD ANYWAY. MY PROBLEM WAS COMPOUNDED BY THE FACT THAT THEY BROKE THE WINDSHIELD DURING THIS PROCESS AND I WAS STUCK FOR THAT COST ALSO. TOTAL OF $1,223.67. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143745November 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
ON AUGUST 7, 2005, MY WIFE, 3 YEAR OLD SON AND I DROVE OUR 2000 FORD EXPEDITION UP TO WISCONSIN TO MY UNCLE'S LAKE COTTAGE. THE TRIP WAS AROUND 120 MILES ONE WAY. WE DROVE HOME, ANOTHER 120 MILES, AND PARKED THE EXPEDITION IN OUR GARAGE ABOUT 7:30 PM. IT HAD RUN FLAWLESSLY, AND THERE WERE NO PROBLEMS EVIDENT WITH THE VEHICLE. AT ABOUT 2:30 AM ON AUGUST 8, MY WIFE AND I AWOKE TO THE SOUND OF OUR SMOKE DETECTORS IN OUR HOUSE, AND THE HOUSE WAS FILLED WITH SMOKE. MY WIFE RAN AHEAD OF ME OUT OF THE HOUSE, AND I CRAWLED INTO OUR SON'S ROOM DOWN THE HALL. HE WAS STILL ASLEEP, AND I REACHED UP, FELT HIS BODY, GRABBED HIM AND TORE DOWN THE STAIRS OUT THE FRONT DOOR. OUR NEIGHBORS WERE ALREADY OUTSIDE AS THEY HAD HEARD CRACKLING AND BANGING FROM THE GARAGE- IT WAS TOTALLY SWALLOWED BY FLAMES. I HAD A '98 F-150 4X4 THAT WAS PARKED OUTSIDE THE GARAGE, AND WHEN THE GARAGE DOOR FELL AND THE WHOLE HOUSE WENT UP IN FLAMES, IT CAUGHT ON FIRE TOO AND WAS TOTALED. THE FIRE DEPARTMENTS FROM 5 TOWNS ALL SHOWED UP AND PUT THE FIRE OUT. BY THE TIME THEY ARRIVED, OUR HOUSE AND BOTH VEHICLES WERE COMPLETELY DESTROYED, AND THE EAST SIDE OF OUR NEIGHBOR'S HOUSE HAD THE SIDING, WINDOWS AND ROOFING BURNED OFF.....THAT HOUSE IS OVER 75 FEET AWAY FROM OURS. MY WIFE, MY SON, OUR DOG, AND I ALL GOT OUT SAFE - WE LOST OUR FAMILY CAT. WE LOST NEARLY EVERY SINGLE MATERIAL POSSESSION WE OWN IN THIS FIRE....AND FURTHER INVESTIGATION BY OUR INSURANCE COMPANIES AND FORD HAVE DEEMED IT WAS INDEED THE CRUISE CONTROL SWITCH THAT STARTED THE FIRE. WE NOW ARE LIVING IN A RENTAL HOUSE WAITING FOR OUR BURNED HOUSE TO BE REBUILT....IT HAS BEEN NEARLY 4 MONTHS AND NOTHING HAS BEEN DONE DUE TO PERMIT COMPLICATIONS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#10143215November 16, 2005
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
LTR FM PATRICIA BLUE-BILAL (NC) REQUEST RECALL OF THE 2000 FORD EXPEDITION AIR RIDE SUSPENSION SYSTEM, ALSO REQUEST REIMBURSEMENT FOR REPAIRS. *TS THE REAR AIR RIDE SUSPENSION HAS BEEN REPLACED ON 8 DIFFERENT OCCASIONS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142724November 15, 2005
VEHICLE SPEED CONTROL
DT: THE CONTACT STATES THERE IS RECALL ON THE VEHICLE CONCERNING THE VEHICLE SPEED CONTROL: CRUISE CONTROL. THE NHTSA CAMPAIGN ID # IS 05V017000. THE PARTS NEEDED TO REPAIR THEIR VEHICLE WAS NOT AVAILABLE AT THEIR LOCAL DEALERSHIP. THE CONSUMER HAS SPOKEN TO THE MANUFACTURER WHO HAS CONFIRMED THE PARTS ARE NOT AVAILABLE AT THIS TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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