Ford Expedition Complaints (2003)

615 consumer complaints on file.

#10238824August 19, 2008
TIRES, AIR BAGS:FRONTAL, TIRES:TREAD/BELT
I WAS TAKING MY COUSIN TO THE JACKSONVILLE AIRPORT. I WAS APPROXIMATELY 25 MILES OUTSIDE OF JACKSONVILLE WHEN MY TIRE BLEW OUT, CAUSING ME TO LOOSE CONTROL OF MY SUV. THE SUV ROLLOVER SIX OR SEVEN TIMES. THE TREAD PART OF THE TIRE SEPARATED FROM THE TIRE. MY AIR BAGS DID NOT DEPLOY ALSO. *TR
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#10238548August 17, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I WAS DRIVING AT ABOUT 15 MILES AN HOUR AND ALL OF A SUDDEN I HEARD A LOUD POP. I HAD TO HAVE IT TOWED TO A FORD DEALERSHIP. THEY SAID THAT FROM WHAT I WAS DESCRIBING IT WAS A SPARK PLUG THAT BLEW OUT OF THE ENGINE. BUT SINCE IT WAS ALMOST 5:00 P.M. AND THEY WERE ABOUT TO CLOSE THEY WOULDN'T KNOW ANYTHING UNTIL THEY COULD LOOK AT IT THE NEXT DAY. I DIDN'T DAMAGE THE HEADS BUT IT STILL COST ME OVER $400.00 TO FIX IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238110August 14, 2008
ENGINE AND ENGINE COOLING
ORIGINAL AND 2ND FORD ENGINE BLEW. 1ST THREW A ROD, 2ND BLOCK CRACKED AND RUINED ENGINE DUE TO RAPID COOLANT LOSS. DEALERS OFFERED NO WARRANTY AS BOTH ENGINES BLEW AT 112,000 AND 120,000 RESPECTIVELY. THIS CAR WAS VERY WELL MAINTAINED AND RECEIVED ROUTINE RECOMMENDED SERVICE FOR OIL AND FLUID CHANGES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236806August 4, 2008
TIRES
1ST OCCURRENCE WAS A SIDE WALL BULGE COMBINATION FLAT IN THE FRONT RIGHT TIRE. TIRE WAS REPLACED WITH NEW. 2ND MOST RECENT OCCURRENCE (08-03-2008) WAS A COMPLETE TREAD SEPARATION ON THE FRONT RIGHT TIRE. DRIVING ON INTERSTATE 10 FOR APPROXIMATELY 4 HOURS FROM PHOENIX TO LOS ANGELES. SPEED WAS 65MPH TO MAXIMIZE GAS CONSUMPTION IN THE #2 LANE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235777July 25, 2008
ELECTRICAL SYSTEM, INTERIOR LIGHTING, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY, ENGINE AND ENGINE COOLING:COOLING SYSTEM
FIRST, THE DOOR AJAR LIGHT CAME ON AND STAYED ON. I CONTINUED TO GO AROUND THE VEHICLE OPENING AND SHUTTING THE DOORS AND THE LIGHT REMAINED ON. CONSUMER COULD NOT START THE VEHICLE SINCE THE LIGHT CAME ON, AND HAD TO GET A JUMP TO START IT. AFTER A FEW DAYS OF THIS THE BATTERY WAS FINALLY RUINED, AND I WAS FORCED TO BUY A NEW ONE. I USED LUBRICANTS TO TRY AND CLEAR DEBRIS FROM THE DOOR SENSORS AND THIS WORKED FOR 3 MONTHS. NOW IT WILL NOT WORK AT ALL. TALKED TO DEALER AND THEY WANT TO CHARGE 600 DOLLARS PER SENSORS. NOTHING WRONG WITH SENSOR ITS JUST DIRTY. SECOND, THE REAR AC IS MAKING A CLICKING NOISE AND WILL NOT CONTROL TEMPERATURE. I SENT IT UNDER WARRANTY TO THE DEALERSHIP AND REPLACED THE AC MECHANISM, STATED "THIS WAS A COMMON DEFECT WITH THE VEHICLE". 5 MONTHS LATER THIS PART WENT OUT AGAIN AND IT WAS NO LONGER UNDER WARRANTY AND THE DEALERSHIP WOULD NOT REPLACE THE PROBLEM AND WANTED TO CHARGE ME OVER 300 DOLLARS. THEY APPARENTLY REPLACED THE DEFECTIVE PART WITH THE SAME DEFECTIVE PART AND WOULD REPAIR IT AGAIN 5 MONTHS LATER!!!. THIRD, THE SIDE PANELS ON THE EXPEDITION EXTERIOR STARTED FADING AT ABOUT 20,000 MILES. THE DEALERSHIP REPLACED THEM UNDER WARRANTY. ABOUT 20,000 MILES LATER WE NOTICED THEY HAD FADED AGAIN. WE TOOK IT TO THE DEALERSHIP AND THEY WOULD NOT REPLACE THE DEFECTIVE PANELS THIS TIME BECAUSE IT WAS KNOW LONGER UNDER WARRANTY. EVEN THOUGH IT WAS ANOTHER DEFECT REPLACED WITH A DEFECTIVE PART. FORTH, THE REAR PASSENGER EXTERIOR DOOR/WINDOW TRIM IS BUBBLING AND PEELING OFF. THIS LOOKS HORRIBLE! FIFTH, THE FRONT PASSENGER AND FONT DRIVER WINDOW SWITCHES THAT ROLL DOWN THE WINDOWS ARE HAVING ISSUES. I HAD THE MOTOR REPLACED FOR THE PASSENGER WINDOW AND IT FIXED THE ISSUE FOR A LITTLE BIT. NOW THE PASSENGER CAN NOT ROLL DOWN THE WINDOW. HOWEVER THE DRIVER CAN??? PLEASE HELP! I NEED HELP WITH ANY OR ALL OF THESE ISSUES. I DON'T KNOW WHERE ELSE TO GO! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234425July 15, 2008
TIRES
TREAD SEPARATION- CONTINENTAL CONTITRAC SUV, P265/70 R17, DOT ADT6 45EW 2802, 2003 FORD EXPEDITION, 63,504 MILES, ALL TIRES HAD GOOD TREAD REMAINING, REPLACED ALL TIRES, LEFT REAR QUARTER PANEL BADLY DAMAGED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10233138July 3, 2008
VEHICLE SPEED CONTROL
MY 2003 FORD EXPEDITION BURST INTO FLAMES ON SUNDAY, JUNE 22 AT 5AM. THE TRUCK HADN'T BEEN DRIVEN SINCE 7PM THE PREVIOUS EVENING. WHILE THE TRAVIS COUNTY FIRE MARSHALL IS STILL FINISHING UP THE INVESTIGATION, ALL SIGNS POINT TO THE FAULTY CRUISE CONTROL MODULE. MY CAR WAS GUTTED, IT ALSO TOTALED THE CAR NEXT TO IT AND MOST OF MY GARAGE WENT UP IN FLAMES! FORD SHOULD BE REQUIRED TO SEND OUT SERIOUS RECALL NOTICES TO ALL OWNERS ASAP! PEOPLE ARE DYING... JUST CHECK OUT WWW.FLAMINGFORDS.INFO. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10233008July 2, 2008
POWER TRAIN
I HAVE A RUBBING / GRINDING NOISE COMING FROM MY REAR END ON MY 2003 FORD EXPEDITION. AND AS I LOOK ON THE INTERNET THERE ARE 100'S OF PEOPLE THAT ARE COMPLAINING ABOUT THE SAME PROBLEM. THIS HAS TO BE A KNOWN ISSUE WITH FORD AND THEY AREN'T STANDING BEHIND THERE PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232967July 1, 2008
LATCHES/LOCKS/LINKAGES
MY LOCKS HAVE FAILED ON MY VEHICLE DUE TO WATER INTRUSION INTO THE FUSE MODULE. THE PASSENGER DOOR LOCKS WILL NOT ENGAGE AND THE REAR HATCH AND WINDOW LOCKS WILL NOT DISENGAGE. DEALER SERVICE HAS INDICATED THIS IS A PROBLEM THAT OCCURS 2-3 TIMES A YEAR WITH MY MAKE AND MODEL VEHICLE. DURING A CRASH THE DOORS TO MY VEHICLE COULD OPEN AND SUBJECT THE OCCUPANT TO INJURY. ALL TOLD THIS REPAIR WILL COST OVER $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232103June 23, 2008
FUEL SYSTEM, GASOLINE
CAR WOULD NOT START ON FIRST ATTEMPT. FORD DEALER (TED RUSSELL KINGSTON PIKE) SAID DEFECTIVE BATTERY WHICH WAS REPLACED. PROBLEM STILL PERSISTED. FORD DEALER (TED RUSSELL KINGSTON PIKE) THEN SAID IT WAS A DEFECTIVE FUEL PUMP. WENT TO PEP BOYS KINGSTON PIKE - THEY DIAGNOSED DEFECTIVE FUEL PUMP REGULATOR. WENT TO DIFFERENT CAR DEALER LOCATION (TED RUSSELL PARKSIDE DRIVE) - THEY OBSERVED LEAK OF FUEL FROM FUEL RAIL ONTO EXHAUST MANIFOLD. REQUESTED THAT THEY HOLD PART FOR ME AFTER REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231126June 16, 2008
ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING TO A BALLGAME WHEN I HEARD A LOUD POP. I PULLED OVER TO DETERMINE THE PROBLEM. I OPENED THE HOOD TO NOTICE THE #3 SPARK PLUG IN MY 2003 FORD EXPEDITION 5.4L V8 WAS FLOPPING AROUND ON TOP OF THE HOOD. I HAD THE VEHICLE TOWED HOME. I TOOK MY VEHICLE TO THE LOCAL FORD DEALERSHIP AND WAS TOLD THAT THE ENTIRE RIGHT SIDE HEAD NEEDED TO BE REPLACED FROM THIS ONE SPARK PLUG BLOWOUT. AFTER DOING RESEARCH ON SEVERAL ONLINE WEBSITES, FORUMS, AND BLOGS, I HAVE DETERMINED THIS IS A MAJOR PROBLEM WITH THE DESIGN OF THE FORD ENGINE. NUMEROUS COMPLAINTS HAVE BEEN MADE FROM FORD OWNERS ABOUT THIS SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230742June 11, 2008
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I WAS DRIVING MY 2003 FORD EXPEDITION TO WORK THIS MORNING AND HEARD A LOUD "POP" NOISE, THE VEHICLE BEGAN TO VIBRATE AND I SMELLED GAS FUMES. WHEN I LIFTED THE HOOD, I IMMEDIATELY NOTICED THAT THE ENGINE HAD BLOWN A SPARK PLUG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227555May 13, 2008
ENGINE AND ENGINE COOLING
NO WARNING. ENGINE STOP. AT LEAST A DOZEN TIMES.NO BODY AT FORD WILL ADMIT THERE IS A PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227063May 8, 2008
ENGINE AND ENGINE COOLING
WHILE DRIVING 2003 FORD EXPEDITION SPARK PLUG BLEW OUT AND TRUCK REDUCED SPEED. THE INCIDENT CAUSED DAMAGE TO THE ENGINE - WHICH REQUIRED REPLACEMENT APPROX. $6,000.00. I ASKED THE DOWNEY FORD DEALER IF THIS WAS A MANUFACTURING DEFECT? THEY REPLIED: THEY DID NOT KNOW ALTHOUGH THE TRUCK WAS NOT ON RECALL. THIS DEFECT - BLOWN SPARK PLUG MAY CAUSE EXCESSIVE INJURY AND OR DEATH IF THIS WERE TO OCCUR ON THE FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225744April 25, 2008
TIRES
2ND SET OF CONTINENTAL CONTITRAC TIRES ON 2003 EXP. FORD TIRES CONTINUE TO GO FLAT ON WEEKLY BASIS. AFTER PUTTING CORRECT LBS OF AIR WITHIN 2 DAYS DOWN TO LESS THEN 10-15LBS 2ND SET HAS BEEN ON FOR LESS THEN 18 MONTHS. NOTE: 17 INCH MODEL IT IS NOT LISTED UNDER TIRE TYPE NOTE MANY OTHER COMPLAINTS REGARDING TIRE PROBLEM ON SAME MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221414March 17, 2008
ELECTRICAL SYSTEM:WIRING
WHILE TRAVELING AT HIGHWAY SPEEDS, THE ENGINE WOULD QUIT WITH NO PROCEEDING SYMPTOMS OR INDICATIONS. SHIFTING TO NEUTRAL AND TRYING TO RE-START WOULD NOT WORK. SHIFTING TO NEUTRAL, TURNING OFF THE IGNITION AND THEN TURNING THE KEY TO START DID CAUSE A RE-START. THIS PROBLEM CAUSES THE "SERVICE ENGINE SOON" LIGHT ON THE DASH TO LIGHT, SO A CODE IS BEING GENERATED. FORD IS AWARE OF THIS PROBLEM, SINCE IT HAS ISSUED A NOTICE (NOT A RECALL) TO IT'S SERVICE DEPARTMENTS. THE REPAIR IS THE REPLACEMENT OF THE ALTERNATOR WIRING HARNESS ASSEMBLY AND REPROGRAMMING OF THE PROCESSOR. FORD HAS NOT ISSUED A RECALL FOR THIS VERY UNSAFE PROBLEM, SO THE CHARGE FOR THE WORK IS $ 342.64. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10220661March 10, 2008
ENGINE AND ENGINE COOLING
DECEMBER 15, 2007, MY 2003 FORD EXPEDITION'S SPARK PLUG WAS BLOWN OUT. LEAVING MY THREE KIDS AND MYSELF STRANDED ON THE HIGHWAY. AFTER PAYING $1,200 TO GET IT FIX, ON MARCH 9, 2008 THE SAME THING HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220394March 7, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
MY 2003 FORD EXPEDITION HAD A SUDDEN BRAKE FAILURE WHILE MY SEVENTEEN YEAR OLD DAUGHTER WAS DRIVING. LUCKILY SHE WAS NOT HURT WHEN THIS INCIDENT TOOK PLACE. I FOUND THE BRAKE RESERVOIR TO BE COMPLETELY EMPTY AND REFILLED IT IMMEDIATELY. THEN I DISCOVERED THE REAL PROBLEM. THE REAR FACTORY BRAKE LINES WERE CONSTANTLY RUBBING AGAINST THE REAR SPRINGS OF THE CAR , THUS WEARING A HOLE IN THE BRAKE LINE. THIS RESULTED IN RAPID LOSS OF BRAKE FLUID , WHICH ALSO LED TO SUDDEN BRAKE FAILURE. THIS WOULD OBVIOUSLY BE A MANUFACTURERS DEFECT AND I CANT IMAGINE WHY SOMEONE AT FORD DIDN'T SEE SUCH AN OBVIOUS PROBLEM. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10219865March 3, 2008
ENGINE AND ENGINE COOLING
2003 EXPEDITION 5.4L ENGINE. PRODUCTION DATE 10-08-02 . HAVING OIL LEAK FROM RIGHT HEAD GASKET DIAGNOSED BY FORD. I BELIEVE PROBLEM IS RELATED TO TSB 02-22-7. THIS SHOULD BE A RECALL AND REPAIR EXPENSES COVERED BY FORD / MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219614February 28, 2008
AIR BAGS
DRIVING DOWN TAR ROAD WHEN MY TRUCK CAUGHT THE EDGE OF PAVEMENT AND SHOOT ACROSS THE GRAVEL SHOULDER THEN CAUGHT SNOWY HILLSIDE. VEHICLE CAME IN CONTACT WITH SEVERAL TREES. THE TRUCK HAD SEVERE IMPACT TOTALING THE UNIT . NO AIR BAGS EVER CAME OUT. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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