Ford Expedition Complaints (2001)

578 consumer complaints on file.

#10153368March 21, 2006
SEAT BELTS:REAR/OTHER
DT*: THE CONTACT STATED THE REAR PASSENGER SIDE AND MIDDLE SEATBELTS ARE INOPERABLE. ALTHOUGH THE DEALER WAS ALERTED, NO INSPECTION HAS BEEN MADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152697March 14, 2006
STRUCTURE, VISIBILITY:WINDSHIELD
LEAKY WINDSHIELD CAUSED ELECTRICAL FAILURE OF THE GENERAL ELECTRONIC MODULE, CAUSING MOST SYSTEMS IN VEHICLE TO MALFUNCTION, INCLUDING TRANSFER CASE SWITCHING, TRANSMISSION SHIFTING. FORD, NOR ADVANTAGE WARRANTY COMPANY WOULD STAND BEHIND THE COST OF THIS FAILURE BROUGHT ON BY POOR QUALITY IN MANUFACTURING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152614March 13, 2006
ENGINE AND ENGINE COOLING
WHILE DRIVING MY 2001 FORD EXPEDITION WITH A 5.4 LITER ENGINE, THE SPARK PLUG BLEW OUT OF THE HEAD AND DAMAGED IT. THE VEHICLE HAS BEEN WELL KEPT AND FROM SOME RESEARCH I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD ENGINES. I FEEL IT NEEDS TO BE INVESTIGATED, IF THIS IS A RECURRING PROBLEM THERE NEEDS TO BE A RECALL OR FORD SHOULD PAY FOR REPAIRS. REPAIR COST APX. 3,700.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152010March 6, 2006
AIR BAGS:SIDE/WINDOW
I HAVE A 2001 FORD EXPEDITION WITH OPTIONAL SIDE AIR BAGS. WHILE I WAS SITTING IN THE FRONT PASSENGER SEAT MY SIDE AIR BAG DEPLOYED AS THE DRIVER STARTED THE CAR. NOTHING WAS DONE YET TO CORRECT THE FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151494March 1, 2006
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
2001 FORD EXPEDITION LEAKAGE FROM WINDSHIELD INTO INTERIOR OF VEHICLE ON BOTH DRIVER AND PASSENGER SIDES. SERVICED BY CELLA FORD NEW BERN NC ON 10-12-05. COST OF REPAIR $225.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151362February 27, 2006
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WINDSHIELD WIPERS, RADIO, CLOCK, ALL STOP WORKING DUE TO WATER LEAK. IT WAS RAINING FOR SEVERAL HOURS. IN ADDITION, THE AC BLOWER WAS RUNNING WITH THE ENGINE OFF AND WITH NO KEYS IN THE IGNITION. DEALER FIXED WINSHIELD WATER LEAK AND INSTALLED SOP PARTS GEM MODULE AND CJB; ALSO REPLACED CENTRAL JUNCTION BOX. DESPITE ALL THIS, IN TWO OTHER OCCASIONS, THE AC CONTINUED TO RUN WITHOUT THE KEY IN THE VEHICLE. THIS WAS FINALLY FIXED. OLD PARTS ARE NOT AVAILABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150695February 20, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
ON MAY 18 2005 MY 2001 FORD EXPEDITION VIN #[XXX] STOPPED WORKING WHILE AT A LOCAL WALMART STORE I HAD TO CALL ROADSIDE ASSISTANCE TO TOW MY VEHICLE TO MY HOME BEING THAT IT WAS ABOUT 11 PM AND NO SHOPS WERE OPEN I HAD THE VEHICLE TOWED TO MY ADDRESS AND PARKED IN THE DRIVEWAY. THE NEXT EVENING WHILE PARKED IN THE DRIVEWAY UNDRIVEN OR STARTED FOR 24 HOURS A NEIGHBOR RAN INTO MY HOME TO GET MYSELF AND MY CHILDREN OUT OF OUR HOME. SCREAMING THAT OUR TRUCK WAS ON FIRE IN THE DRIVEWAY PARKED DIRECTLY IN FRONT OF THE GARAGE. AFTER PULLING MY FAMILY OUT WE THEN CALLED 911. WHERE THE LOCAL FIRE DEPT WAS SENT OUT TO OUR HOME TO PUT OUT THE FIRE. THE FIRE MARSHALL AT THAT TIME TOLD US WHERE THE HOT POINT WAS AND THAT WE SHOULD CONTACT FORD. I CONTACTED FORD IMMEDIATELY THAT MORNING AND THEY DENIED ANY PART OF A RECALL FOR THAT OR MY OTHER 98 FORD EXPEDITION. WE THEN CONTACTED SHERRY PULLEN AT NHTSA TO TRY TO GET ASST. IN THIS MATTER WE ALSO HAD OUR 98 FORD EXPEDITION TOWED TO THE LOCAL FORD DEALER AFTER THIS IN FEAR OF THIS HAPPENING AGAIN. AND THEY REPLACED THE SWITCH AT NO CHARGE TO US AND SAID THERE WAS A RECALL SENT TO THEM BY FORD. I FAXED THE WORK ORDER AND ALL INFO TO SHERRY PULLEN. AND WEEKS LATER SAW ON THE NEWS THAT FORD DID EXPAND THERE RECALL TO INCLUDE BOTH OF MY VEHICLES. I HAVE CONTACTED FORD ON NUMEROUS OCCASIONS WITH NO RESPONSE AND HAVE ALSO FILED COMPLAINTS WITH THE BBB AS WELL AS THAT ATTORNEY GENERAL'S OFFICE. *JB UPDATED 07/17/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10150494February 17, 2006
EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
DT*: THE CONTACT STATED WHILE USING THE TURN SIGNALS, THE TURN SIGNAL SWITCH MALFUNCTIONED. WHILE TURNING THE STEERING WHEEL, THE TURN SIGNAL SWITCH DISENGAGED BEFORE COMPLETING THE CURVE. THE TURN SIGNAL SWITCH PERMANENTLY MALFUNCTIONED AND IS INOPERABLE. THE CONTACT SPOKE WITH THE DEALER VERBALLY ON THE PHONE ABOUT THE PROBLEM. THE VEHICLE IS SCHEDULED FOR INSPECTION AND REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148342January 23, 2006
VISIBILITY:WINDSHIELD, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
2001 FORD EXPEDITION WINDSHIELD LEAKING INTO FUSE BOX AND GEM MODULE , CAUSING ELECTRICAL PROBLEMS AND SHORTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148390January 23, 2006
VISIBILITY:SUN/MOON ROOF ASSEMBLY
OPENED MY SUN ROOF ON FRIDAY JANUARY 20, 2006 WAS A VERY NICE DAY, IT STARTED TO RAIN AND THE SUN ROOF WOULD NOT CLOSE STOP AT THE DEALERSHIP ROUNDTREE MOORE OF LAKE CITY, AND WE TRY FOR ABOUT 15 MINUTES TO CLOSE AND COULD NOT. I LEFT AND PUT MY VEHICLE IN THE GARAGE, AND TOOK IT TO THE DEALERSHIP TODAY MONDAY JANUARY 23, 2006, AND THEY SAID THE TRACK GOT BROKEN SOME HOW. WE NEED TO REPLACE THE WHOLE WINDOW AND IT WOULD COST ME $1100.00 FOR A BRAND NEW ONE, I STATED NO WAY, THAT SHOULD HAVE NEVER BROKEN, IT MUST BE A MANUFACTURER'S DEFECT. I CALLED FORD, AND THEY STATED NO. I DON'T BELIEVE THAT SOMETHING THEY PUT IN MOST OF THEIR VEHICLES SHOULD BREAK AFTER 5 YEARS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146883January 4, 2006
ELECTRICAL SYSTEM:IGNITION
2001 FORD EXPEDITION IGNITION COILS CONTINUE TO SHORT OUT WHEN WET AND ALWAYS AFTER A RAIN - WATER SEEPS INTO THE ENGINE COMPARTMENT AND INEVITABLY THAT AN IGNITION COIL WILL BEGIN TO SHORT OUT / BEGIN MISSING AND LOSE POWER WHILE DRIVING. BECAUSE THIS ALWAYS SEEMS TO HAPPEN DURING INCLEMENT WEATHER THE DANGER FACTOR IS HEIGHTENED. I HAVE SPOKEN TO OTHER 2001 EXPEDITION OWNERS AND THEY ALL HAVE EXPERIENCED THE EXACT SAME DANGEROUS AND EXPENSIVE PROBLEM. ANOTHER ISSUE OF CONSUMER CONCERN IS THAT FORD MOTOR CO. AND IT'S SERVICE REPRESENTATIVES ARE KEENLY AWARE OF THIS AND IN FACT HAVE REPAIRED THE CONTINUOUS PROBLEM DURING THE FIRST 75,000 MILES. I PERSONALLY HAVE HAD THE COILS GO OUT ON ME WHILE DRIVING IN DANGEROUS WEATHER AND HAVE NOW HAD FIVE(5) IGNITION COILS GO OUT ON ME AT THIS TIME. FORD MOTOR CO NEEDS TO TAKE RESPONSIBILITY FOR THIS INHERENT MECHANICAL PROBLEM AND FINALLY CORRECT THIS PROBLEM BEFORE ANY ACCIDENTS AND DEATHS OCCUR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146801January 3, 2006
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
I PURCHASED A USED 2001 FORD EXPEDITION. SHORTLY AFTER PURCHASE (1 YEAR AGO) WE NOTICED THE SEAT BELT WOULD RANDOMLY RELEASE FROM A SECURELY LATCHED POSITION. WE WOULD HAVE TO RE-LATCH IT WHILE DRIVING, NOT KNOWING WHEN IT WOULD RELEASE AGAIN. OBVIOUSLY A DANGEROUS SITUATION. ACCORDING TO YOUR WEBSITE, THERE WAS A RECALL ISSUED FOR FORD EXPEDITIONS BUILT AT THE MICHIGAN PLANT FROM APRIL 2000 THROUGH THE END OF MAY 2001. FORD MOTOR CO. ACKNOWLEDGED THAT MY CAR WAS BUILT AT THE MICHIGAN PLANT MAY 2, 2001 AND THAT THEY DID NOT KNOW WHY MY CAR WAS NOT LISTED IN THE RECALL. THE FORD DEALERSHIP NEARBY HAD NO IDEA OF A RECALL ISSUED AT ALL. I FEEL MY CAR SHOULD HAVE BEEN INCLUDED IN THE RECALL. I ALSO FEEL THAT ALL CAR COMPANIES SHOULD BE RESPONSIBLE FOR ITEMS OF PERSONAL SAFETY, LIKE SEAT BELTS. I PAID TO HAVE A NEW SEAT BELT ASSEMBLY PUT ON THE VEHICLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146735January 2, 2006
ELECTRICAL SYSTEM
FOR THE PAST 3 YEARS SINCE I OWNED MY VEHICLE IT MALFUNCTIONS WHEN IT RAINS. THE ELECTRICAL COMPONENTS GO HAYWIRE AND THEY CONTINUES TO RUN WHEN I TURN THE CAR OFF AND TAKE THE KEYS OUT. EVENTUALLY THE BATTERY DIES AND IT DOES NOT GO AWAY UNTIL THE RAIN STOPS FOR AT LEAST 3 DAYS. I CANNOT DRIVE THE CAR WHEN IT IS LIKE THIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146611December 30, 2005
UNKNOWN OR OTHER
ON 3 OCCASIONS THIS YEAR,2005 ( JULY, NOVEMBER AND DECEMBER) WHEN HUMIDITY IS REALLY HIGH, AND/OR SNOW WOULD COVER MY 2001 FORD EXPEDITION, I WOULD HAVE UNEXPLAINABLE ELECTRICAL PROBLEMS. EITHER MY HEADLIGHT WON'T SHUT OFF, THE BLOWER WOULD NOT SHUT WHEN TURNING ENGINE OFF, POWER WINDOWS WONT WORK, SEATED HEAT WON'T WORK, ABS LIGHT WOULD TURN ON. AN UNUSUAL TICKING SOUND UNDER THE STEERING WHEEL COULD BE HEARD INTERMITTENTLY. AFTER A DAY OR TWO, THE PROBLEM SEEM TO SELF RESOLVE. THIS THEN MAKES IT DIFFICULT BECAUSE THE FORD DEALERS AREN'T ABLE TO HELP ME IF THE PROBLEM WAS RESOLVED. THE MOST RECENT INCIDENT IN DECEMBER WAS THE MOST FRUSTRATING. I CONSULTED 3 FORD DEALERS AND NON OF THEM WOULD FIX IT FOR ME. I HAVE 78,000 MILES ON MY TRUCK AND I DID BUY THE PREMIUM EXTENDED WARRANTY UP TO 100,000. THE DEALER SAID, WE WON'T FIX YOUR PROBLEM BECAUSE LEAKS IS NOT COVERED IN YOUR WARRANTY AND THAT IS THE CAUSE OF YOUR PROBLEM. I EVEN POINTED OUT TO THE DEALERS THAT I READ ON NHTSA WEB SITE THAT THIS WAS NOT AS UNCOMMON AS WHAT I THOUGHT IT WAS ( REFERRING TO NVS-212CAG EA05-015). NONE OF THEM WOULD HELP ME WITHOUT ME PAYING AT LEAST $600 JUST TO CHECK THE TRUCK ,BECAUSE THEY SAID IT REQUIRED OPENING THE DASH BOARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146514December 29, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
SPARK PLUG BLOW OUT ON FORD EXPEDITION. THREADS IN HEAD STRIPPED CAUSING PREMATURE FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146304December 28, 2005
ELECTRICAL SYSTEM:WIRING
MY FORD EXPEDITION WAS PURCHASED IN AUGUST OF 2001. BY NOVEMBER OF '01 THE BATTERY HAD DIED. TO SHORTEN THE STORY, I HIT THE HIGHLIGHTS. BASICALLY IT WAS DETERMINED BY MYSELF AND FORD THAT IF THE VEHICLE WAS UNTOUCHED FOR MORE THAN 2 WEEKS, THE ACTIVE POWER DRAIN ON THE VEHICLE WAS SUBSTANTIAL ENOUGH TO DRAIN THE BATTERY. AFTER 9 INSTANCES OF TAKING THE VEHICLE TO FORD OVER A 3 YEAR PERIOD, TOWING THE VEHICLE IN, AND WORKING WITH THEM ON WHAT WAS WRONG, I WAS TOLD THAT TOP FORD ENGINEERS SAID IT WAS ACCEPTABLE THAT IF A FORD VEHICLE HAD A SUBSTANTIAL POWER DRAIN THAT IT WAS OKAY IF THE VEHICLE COULD HOLD A CHARGE FOR 2 WEEKS. BASICALLY ADMITTING FAULT AND TELLING ME IT WAS MY RESPONSIBILITY TO WORK AROUND THIS ISSUE BY INSTALLING A BATTERY CHARGER. SINCE THE EXPEDITION IS MY 2ND VEHICLE I ONLY DRIVE IT ONCE A MONTH OR SO. IF I DO NOT KEEP THE BATTERY CHARGED VIA EXTERNAL CHARGER THE BATTERY WILL DIE. ONE NOTE HERE IS THAT THE AMPERAGE DRAW TO GROUND ON THE VEHICLE AT ALL TIMES IS ENOUGH TO CAUSE SUBSTANTIAL SPARKING IF THE BATTERY CABLES ARE LOOSE OR REMOVED. THIS ALSO WAS DEEMED OKAY BY FORD. THIS CAUSES ME ENOUGH CONCERN THAT I WILL NOT PARK THIS VEHICLE IN THE GARAGE OF MY HOME DUE TO FEAR OF FIRE. BUT THE VEHICLE COST ENOUGH THAT I CAN'T SIMPLY REPLACE IT. I'VE NOTIFIED MANY FORD DEALERSHIPS AND CONTACTS INCLUDING CALLING, EMAILS, AND WRITTEN LETTERS ON THIS SUBJECT AND THEY SIMPLY ACCEPT THE FACT THAT THEY MANUFACTURE UNSAFE VEHICLES. HOPEFULLY THIS FORM WILL CAUSE STATISTICAL NOTIFICATION OF THEIR SHORTFALLS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145802December 21, 2005
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION, SEAT BELTS:REAR/OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: THE CONTACT COMPLAINED ABOUT SEVERAL PROBLEMS WITH VEHICLE. FIRST, THE ACCELERATOR PEDAL STUCK. THE DEALER CLEANED THE THROTTLE BODY WHICH SEEMED TO SOLVE THE PROBLEM. THE VEHICLE WOULD SOMETIMES SURGE FORWARD. SHE THOUGHT THE SURGING WAS RELATED TO APPARENT TRANSMISSION PROBLEMS. SHE FINALLY HAD THE TRANSMISSION REBUILT. PART OF THE COST WAS COVERED UNDER THE EXTENDED WARRANTY. SECONDLY, THE SEAT BELT IN THE MIDDLE ROW DID NOT RETRACT CORRECTLY. THE DEALER COULD NOT DUPLICATE THE PROBLEM. THEREFORE, NO REPAIRS WERE MADE TO THE SEAT BELT. THIRDLY, THE LEFT REAR DOOR ACTUATOR HAD TO BE REPLACED BECAUSE THE POWER LOCKS WERE NOT WORKING. FOURTHLY, THE REAR PASSENGER CHILD SAFETY LOCK DID NOT WORK PROPERLY. ONCE THE CHILD SAFETY LOCK WAS DEACTIVATED, AND THE DOOR HANDLE WAS RAISED FROM THE INSIDE, THE CHILD SAFETY LOCK ACTIVATED. THE CONTACT'S HUSBAND CORRECTED THIS PROBLEM BY TAKING APART THE LOCK AND CLEANING IT. SHE HAD TO PUSH VERY HARD ON THE EXTERIOR KEY PAD TO GET IT TO WORK. THE DEALER DID NOT THINK THIS WAS A PROBLEM SINCE SHE WAS ABLE TO GET IT TO WORK EVENTUALLY. LASTLY, THE RIGHT FRONT POWER WINDOW WORKED INTERMITTENTLY. THE DEALER COULD NOT DUPLICATE THE PROBLEM, AND NO REPAIR WAS MADE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144410December 4, 2005
ENGINE AND ENGINE COOLING:ENGINE
NO EVENTS PRIOR TO FAILURE. BLOW OUT OF #3 SPARK PLUG FROM CYLINDER HEAD. FORD ESTIMATES $3,600.00 TO REPAIR. NO REPAIR DONE. DECIDING WHAT TO DO. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10144176December 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V388000 CONCERNING THE VEHICLE SPEED CONTROL DEACTIVATION SWITCH. THE PARTS NEEDED TO REPAIR THE VEHICLE ARE NOT AVAILABLE AT THE LOCAL DEALERSHIP. HE SPOKE TO THE MANUFACTURER, WHO CONFIRMED THE PARTS WERE NOT AVAILABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143064November 17, 2005
ELECTRICAL SYSTEM, VISIBILITY:WINDSHIELD WIPER/WASHER, STRUCTURE
INCIDENT: 2001 FORD EXPEDITION 1. WINDSHIELD WIPERS WOULD NOT WORK, RADIO WOULD GO OFF WHEN VEHICLE WAS PUT IN GEAR, BLOWER, COMPASS, THERMOMETER LETS & BELLS WOULD NOT WORK, VEHICLE WOULD NOT START, BATTERY EVENTUALLY WENT DEAD, ETC 2. HAD TO SERVICE THE VEHICLE FOR SAFETY AND PERFORMANCE REASONS 3. EXPEDITION WAS SERVICED AT A LOCAL FORD DEALERSHIP. SERVICE DEPARTMENT ADVISED US THAT THERE WAS A WATER LEAK AROUND THE WINDSHIELD. WATER WAS LEAKING INTO AN ELECTRICAL BOX - HAD TO REPLACE FUSE PANEL AND RESEAL GLASS AT A COST OF $456.96. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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