Ford Expedition Complaints (2000)

890 consumer complaints on file.

#10169591September 29, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN A PARKING LOT AT AN APARTMENT COMPLEX, THE VEHICLE CAUGHT ON FIRE. THE FIRE ORIGINATED FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. THERE WERE FOUR-FIVE OTHER VEHICLES DAMAGED AS A RESULT OF THE FIRE. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS INCLUDED IN THE RECALL # 05V017000, REGARDING THE VEHICLE SPEED CONTROL;CRUISE CONTROL. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THE INCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10168298September 14, 2006
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED THE AIR CONDITIONER BLOWER DID NOT DEACTIVATE, WHILE THE VEHICLE WAS ON OR OFF. THE DEALERSHIP DETERMINED THE WINDSHIELD HAD A LEAK, CAUSING WATER TO GET INTO THE GEM MODULE. THE WINDSHIELD AND GEM MODULE NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10167871September 11, 2006
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
DT*: THE CONTACT STATED UPON ENTERING THE VEHICLE, THE AIR SUSPENSION DID NOT ACTIVATE THE SHOCKS ACCORDINGLY AND THE REAR OF THE VEHICLE SAT LOW ON THE GROUND. THE DEALER AND MANUFACTURER WERE ALERTED AND SUGGESTED PERFORMING A DIAGNOSTIC TEST TO DETECT ANY POSSIBLE FAILURE CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10166932August 17, 2006
VEHICLE SPEED CONTROL:CRUISE CONTROL
2000 FORD EXPEDITION BRAKES FAILED AND VEHICLE WOULD NOT STOP. UPON INSPECTION MECHANIC DETERMINED THERE WAS A FAULTY CRUISE CONTROL PART. *KB *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164664August 6, 2006
ELECTRICAL SYSTEM
2000 FORD EXPEDITION PARKED FOR MORE THAN 3 HOURS. NOTICED WHITE SMOKE COMING FROM UNDER HOOD. STRONG SMELL OF 'ELECTRICAL FIRE'. WE WERE ABLE TO SMOLDER BEFORE FLAMES IGNITED AND BEFORE FIRE DEPARTMENT ARRIVED. THE ORIGIN WAS, VERY OBVIOUSLY, THE SCDS. IT WAS MELTED AND SMOKING. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10164113August 1, 2006
ENGINE AND ENGINE COOLING:ENGINE
DT*: THE CONTACT STATED THAT THERE WAS A PUP-PUP NOISE COMING FROM UNDER THE HOOD AS THE ENGINE WAS STARTED. UPON INSPECTION, THE SOURCE OF THE NOISE CAME FROM THE SPARK PLUG. THE SPARK PLUG SUDDENLY BLEW OUT AND WAS ONLY ATTACHED BY A HANGING WIRE. THE VEHICLE WAS TOWED TO A DEALERSHIP WHO DETERMINED THE ENGINE REPAIR SHOULD BE PERFORMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162389July 14, 2006
SEAT BELTS
DT*: THE CONTACT STATED THE BUCKLES FOR THE SECOND SEAT MIDDLE POSITION FAILED TO OPERATE. THE BUCKLE MALE AND FEMALE ENDS TO NOT HOLD ONCE BUCKLED. THIS SAFETY SEAT BELT IS THE RECOMMENDED LOCATION FOR CHILDREN. THE CONTACT'S CHILD WHO IS UNDER ONE YEARS OLD HAS TO BE LOCATED NEXT TO THE VEHICLE'S DOOR INSTEAD. THE CONTACT EXPRESS CONCERN REGARDING THE SAFETY OF THE CHILD IN THAT LOCATION. THE DEALER HAS BEEN ALERTED HOWEVER THERE WILL BE A COST TO FIX THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161356July 4, 2006
STRUCTURE, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
I HAVE NOW REPLACED THE FRONT BRAKES AND ROTORS 3 TIMES SINCE BUYING THIS 2000 FORD EXPEDITION IN LATE 2000. I WAS INFORMED BY A FORMER SERVICE MANAGER FROM FORD THAT THIS DEFECT IS KNOWN AND WIDE SPREAD. WHAT HE EXPLAINED TO ME THAT THEY RECEIVED A LARGE LOT OF FRONT RIGHT BRAKE LINES THAT WERE TO SMALL OR CONCLUDED ENOUGH SO AS NOT TO LET THE CALIPER COMPLETELY RELEASE THE PADS FROM THE ROTOR CAUSING FAILURE OF BOTH IN AS LITTLE AS 15000 MILES. THERE IS A COVER UP AND PEOPLE ARE PROBABLY HAVING ACCIDENTS DUE TO THIS DEFECT. I WILL NEVER BUY ANOTHER FORD. WE ALSO HAD THE LEAKING WINDSHIELD OVER THE DRIVERS SIDE THAT WOULD LEAK INTO THE ELECTRICAL BOARDS IN THE DASH CAUSING THE LIGHTS TO GO OUT/THE RADIO TO GO OFF AND ON BY ITSELF. THE WORST WAS IT TRYING TO START WITH NO KEY OR PERSON IN THE VEHICLE AND RUINING THE STARTER AND THE BATTERY. DO NOT BUY THIS VEHICLE!!!!!!!!!!!!! BECAUSE FORD STILL LIES THAT THESE ARE NOT THEIR PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159381June 9, 2006
TIRES
I PURCHASED 4 GOODYEAR WRANGLER RT/S TIRES FROM DISCOUNT TIRE CO. ON 1/17/2005 THE TRUCK BEGAN TO SHAKE AND VIBRATE WHILE DRIVING AT HIGHWAY SPEED. I RETURNED THE TRUCK TO DISCOUNT THEY REBALANCED AND ROTATED THE TIRES AND INFORMED ME IF THE TRUCK CONTINUED TO VIBRATE TO TAKE IT TO THE DEALERSHIP BECAUSE IT MUST BE MECHANICAL. I RETURNED IT TO THE DEALERSHIP, THEY ALIGNED, AND ROADFORCE BALANCED THE TIRES. THEY FOUND THAT THEIR WAS A DEFECT IN THE TIRES BECAUSE TOO MUCH WEIGHT WAS NEEDED TO BALANCE THE TIRES. THEY RECOMMENDED THAT THE TIRES BE REPLACED. I RETURNED THE TRUCK TO DISCOUNT TIRE CO. THEY AGAIN DID NOT FIND A DEFECT IN THE TIRE. I THEN TOOK IT TO A THIRD PARTY BIG O TIRE CO. THEY INSPECTED THE TIRES AND FOUND A "HOP" IN THE REAR TIRES. IT WAS AGAIN RECOMMENDED TO REPLACE THE DEFECTED TIRES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158718May 31, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SPECIAL MESSAGE #15773 THESE PROBLEMS HAVE EXISTED FOR YEARS. AND ALTHOUGH I HAVE TAKEN MY VEHICLE IN TO HAVE CORRECT THESE PROBLEMS, AT NO TIME DID ANY SERVICE PERSONNEL REFERENCE THE ABOVE MESSAGE, OR FIX MY VEHICLE IN ACCORDANCE WITH PRESCRIBED GUIDELINES. THE FOLLOWING IS A SUMMARY OF THE SERVICES PERFORMED ON MY VEHICLE THAT ARE A DIRECT RESULT OF THIS PROBLEM. I WILL BE MORE THAN HAPPY TO PROVIDE COPIES OF THESE DOCUMENTED SERVICES UPON REQUEST.*DEC 2000: MY HUSBAND AND I PURCHASED OUR VEHICLE IN WASHINGTON WITH 13,000 MILES ON IT WHILE ON CHRISTMAS LEAVE FROM GERMANY, AND OUR TRUCK SAT IN STORAGE UNTIL OUR RETURN IN SEP 2001. WE THEN DROVE OUR VEHICLE FROM CALIFORNIA TO OUR NEW DUTY STATION AT FORT BELVOIR, VIRGINIA.*JAN 2002: WE HAD ISSUES WITH THE ELECTRICAL AND TRANSMISSION MODULAR. WE TOOK THE VEHICLE TO THE WORLD OF FORD DEALERSHIP IN ARLINGTON, VIRGINIA. THEY REPLACED THE POWER TRAIN CONTROL MODULAR, AIRBAG LIGHT, AND THE CHECK ENGINE LIGHT, AND REPROGRAMMED THE GEM MODULAR. THE ODOMETER READING AT THIS TIME WAS 26,795 MILES. FORTUNATELY, THE VEHICLE WAS STILL UNDER WARRANTY.*JUL 2002: I TOOK THE TRUCK BACK TO WORLD OF FORD IN ARLINGTON, VIRGINIA FOR THE FOLLOWING PROBLEMS: TRANSMISSION SLIPPING, CHECK ENGINE LIGHT, AIRBAG LIGHTS, AND ABS LIGHTS. FORD SAID THEY COULD NOT DUPLICATE PROBLEMS. THE VEHICLE WAS STILL COVERED UNDER WARRANTY WITH AN ODOMETER READING OF 30,481 MILES. AGAIN, ALTHOUGH THE FORD SPECIAL MESSAGE HAD BEEN RELEASED IN APRIL OF 2002, AT NO TIME WAS IT MENTIONED TO ME AS A POSSIBLE SOURCE FOR THESE PROBLEMS.*SEP 2004: I WENT BACK TO WORLD OF FORD WITH THE SAME PROBLEMS MENTIONED ABOVE, PLUS THE TRIP METER/ODOMETER WAS BLINKING IN AND OUT. THEY REPLACED THE LED AND ELECTRICAL CONNECTIONS UNDER THE DRIVER SEAT, AND FIXED THE LIGHTS ON THE DASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158486May 29, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
DRIVING ON 4 LANE TWISTY PARKWAY, THE LEFT TIE ROD BROKE WITHOUT ANY WARNING, LOST ALL STEERING CONTROL, APPLIED BRAKE AND TRIED TO CONTROL VEHICLE, TOOK ABOUT 200 YARDS TO COME TO A STOP. FORTUNATELY I WAS ABLE TO AVOID A CRASH, HAD VEHICLE TOWED TO DEALER WHERE CAR IS ALWAYS SERVICED AND MAINTAINED, AND REPLACED ALL 4 TIE RODS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158195May 24, 2006
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED THE WINDSHIELD LEAKS WHEN IT RAINS AND WATER GETS INTO THE FUSE BOX CAUSING THE DASH LIGHTS TO ILLUMINATE. ALSO, THE FUSE BOX IS CORRODED AND RUSTING. THE DEALER DETERMINED THERE IS NO RECALL FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158401May 23, 2006
ELECTRICAL SYSTEM:HORN, AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM:WIRING
2000 EXPEDITION HORN FAILED. *TS WHEN THE HORN FAILED TO OPERATE AN ACCIDENT OCCURRED AND THE AIR BAGS FAILED TO DEPLOY. ON A PREVIOUS OCCASION, THE CONSUMER EXPERIENCED PROBLEMS WITH THE CRUISE CONTROL AND THE ABS. THE CONSUMER STATED THE CRUISE CONTROL HAS BEEN REPLACED 4 TIMES AND THE HORN WAS REPLACED 3 TIMES. THE CONSUMER BELIEVED THE CONTINUED FAILURES OF THE ABS AND HORN WERE DUE TO AN ELECTRICAL SHORT IN THE WIRING. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10157833May 18, 2006
TIRES:TREAD/BELT
OWN A 2000 FORD EXPEDITION (ORIGINAL OWNER) AND HAD TIRES REPLACED AS PART OF RECALL OF 2002. TIRES WERE REPLACED AT LOCAL FORD DEALERSHIP WITH GENERAL GRABBER AW P275/60/R17. RECENTLY I NOTICED "STEERING" AND "BUMPY" RIDE, SO I TOOK VEHICLE TO GET IT CHECKED OUT. MECHANIC SHOWED HOW ONE TIRE HAD "BOWED OUT" FEATURE AND EXPLAINED THAT THIS WAS A "TREAD SEPARATION" AND NEEDED TO BE REPLACED. REMEMBERING PRIOR RECALL FOR SAME REASON, WAS CONCERNED THIS WAS A POSSIBLE MANUFACTURER DEFECT. RESEARCHED ON INTERNET AND FOUND # TO CALL AT CONTINENTAL TO REPORT. CALLED AND SPOKE WITH "BILL" WHO RECORDED MY CONCERNS AND CREATED A FILE #22239. TOLD ME A COULD GO TO NATIONAL TIRE AND BATTERY AND HAVE IT CHECKED OUT. WENT TO NTB AND THE TECHNICIAN EXAMINED THE TIRE AND SAID HE COULD NOT PRORATE THE WARRANTY. I EXPLAINED THAT I JUST WANTED TO INFORM THE MANUFACTURER OF THE POSSIBILITY OF A MANUFACTURER DEFECT IN CASE THERE WERE OTHER COMPLAINTS FOR THE SAME TYPE OF TIRE. HE SAID THAT WITH THE APPARENT AGE OF THE TIRE IT COULD HAVE BEEN CAUSED BY A BUMP THAT HAD CAUSED THE WEAKNESS. MY EXPECTATIONS FOR A TIRE IS FOR THE TREAD TO WEAR OUT BEFORE ANY OTHER BREAKDOWN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157652May 16, 2006
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, SUSPENSION:FRONT:SHOCK ABSORBER
DT*: THE CONTACT STATED WHILE DRIVING 65 MPH THE VEHICLE VEERED TO THE LEFT, IT ALSO RATTLED ON BUMPY ROADS AT ANY SPEED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS DETERMINED THE FRONT LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER HAS BEEN CONTACTED. THE SHOCKS WERE ALSO LOOSE. UPDATED ON 05/30/06. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156928May 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON 05-04-06, WAS DRIVING 35 MPH DOWN A CITY STREET DURING NORMAL DRIVING CONDITIONS WHEN THERE WAS A LOUD EXPLOSION, THEN MY 2000 EXPEDITION BEGAN TO SOUND AS IF IT WAS SPUTTERING OR MISSING. WIFE SCREAMED, KIDS STARTED CRYING, I SWERVED AS I THOUGHT INITIALLY IT WAS EITHER AN EXPLOSION OR ENGINE BLOWING UP COMING THROUGH THE FLOOR BOARD / FIREWALL. THE EXPEDITION WAS THEN SLOWLY DRIVEN TO THE HOUSE (WAS ONLY A FEW BLOCKS AWAY LUCKILY) AND CALLED A LOCAL MECHANIC TO MAKE AN APPOINTMENT TO BRING IN VEHICLE FOR INSPECTION AND REPAIR. FOUND IT WAS #7 SPARK PLUG BLOWN OUT OF THE HEAD, COIL WAS DAMAGED ETC. THE MECHANIC THEN REPAIRED THE ENGINE FOR ME AND I GOT IT BACK AFTER A WEEK. THE REPAIRS INCLUDED THE TOP HALF OF THE ENGINE BEING DISASSEMBLED, THE HEAD TAKEN TO A MACHINE SHOP AND BEING REPAIRED, THEN THE REMAINDER OF THE ENGINE BEING CLEANED UP AND REASSEMBLED. ALSO HAD TO HAVE THE COIL AND COIL MOUNT REPLACED ETC. (NOT A MECHANIC, THERE IS AN ENTIRE LIST IF ITEMS ORDERED FOR REPLACEMENT DURING THIS PERIOD OF TIME) AND JUST RECEIVED THE SUV BACK TODAY. MY WIFE IS NOW TOTALLY SCARED TO DRIVE THE EXPEDITION AS SHE IS NOW WEARY OF THE QUALITY OF THE ENGINE SINCE WE HAVE NOW FOUND THAT SPARK PLUG(S) FLYING OUT OF FORD ENGINES ARE A COMMON THING. SHE HAS HAD NIGHTMARES OF THE INCIDENT AND HAS BEEN AFRAID TO DRIVE DUE TO THE EXPLOSION AND HOW VIOLENT THE ENTIRE ORDEAL WAS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156945May 7, 2006
ENGINE AND ENGINE COOLING:ENGINE
I WAS GOING TO THE LAKE WHEN I HEARD A PINGING IN THE ENGINE ON THE DRIVERS SIDE. I STOPPED TO CHECK THE OIL LEVEL. THERE WAS PLENTY OF OIL. I DROVE TO THE LAKE AND HAD A GREAT DAY OF FISHING. ON THE WAY HOME, I HEARD THE PINGING AGAIN BUT THE PINGING WAS NOT THERE ON ACCELERATION. AFTER DRIVING ALMOST TOTAL OF 400 MILES THAT DAY, I STOPPED BY THE GAS STATION TO PUT GAS IN, AFTER PUTTING GAS IN ABOUT 2-3 MILES FROM HOME, THE SPARK PLUG, COIL SHOT OUT OF THE HEAD - WENT HOME TO CHECK - JUST TO MY SHOCK FOUND NO THREADS IN THE HEAD. I ALSO HAD A FRIEND THAT THIS HAPPENED TO SO I WAS THINKING IT WAS JUST A ONE TIME INCIDENT BUT IT ALSO HAPPENED TO ME. I WILL HAVE TO FIND OUT WHAT FORD STATES WHEN I TAKE IT IN AND HOW MUCH IT WILL COST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156824May 4, 2006
ELECTRICAL SYSTEM, AIR BAGS
WE FIRST NOTICED A PROBLEM WHEN IT WAS RAINING. THE AIRBAG LIGHT WOULD INTERMITTENTLY COME ON. THEN WE ALSO STARTED TO NOTICE THAT THE HEATER / A/C FAN WOULD CONTINUE TO RUN AFTER THE VEHICLE WAS SHUT OFF. ON SUNDAY 4/30/06, I WAS DRIVING IN THE RAIN ON A FREEWAY & THE WIPER LIGHT STARTED TO COME ON & THE AIRBAG LIGHT WAS ON. EVERY ONCE IN A WHILE, THE WIPERS WOULD NOT WORK PROPERLY. ON MY WAY HOME, AGAIN ON THE FREEWAY IN THE RAIN, THE WIPER LIGHT & THE 4X4 LIGHT WOULD FLASH OFF & ON AT THE SAME TIME & AGAIN, THE AT TIMES THE WIPERS WOULD NOT WORK PROPERLY. THE NEXT MORNING AS I DROVE TO WORK, AGAIN IN THE RAIN, ONLY THE 4X4 LIGHT WAS FLASHING & THE REAR WIPER WOULD NOT WORK. ALSO, THE FRONT WIPERS DID NOT WORK INTERMITTENTLY. I SPECIFICITY RECALL TURNING THE HEATER FAN OFF THAT MORNING BEFORE LEAVING THE VEHICLE. AFTER WORK, I ATTEMPTED TO UNLOCK MY VEHICLE W/THE REMOTE UNLOCK & IT WOULD NOT UNLOCK. I MANUALLY UNLOCKED THE VEHICLE & THE DASH LIGHTS WERE ON. IT LOOKED LIKE I HAD NOT TURNED THE KEY OFF ALL OF THE WAY, BUT I DID! AND THE VEHICLE WOULD NOT START. I HAD TO WALK A COUPLE OF MILES TO MY HUSBAND'S WORK & HE HAD TO TAKE HIS LUNCH EARLY TO BRING ME HOME. FORD HAD BETTER GET A RECALL OUT ON THIS. NOT ONLY IS IT VERY INCONVENIENT, BUT WHEN YOUR WIPERS DON'T WORK IN THE RAIN, IT IS VERY DANGEROUS!!! I HAD TO GET THE VEHICLE TOWED THE NEXT DAY. AFTER THE REPAIR FACILITY SENT 2 1/2 DAYS TRYING TO DETERMINE THE SOURCE OF THE PROBLEM, THEY DISCOVERED THAT WATER WAS LEAKING BY THE WINDSHIELD ONTO THE GEM MODULE & THE FUSE PANEL. NOT ONLY DO I HAVE TO PAY $477 FOR THE PARTS ONLY, I ALSO HAVE TO PAY TO HAVE THE WINDSHIELD RESEALED. WHAT A JOKE!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154633April 5, 2006
STRUCTURE
RAIN LEAKED THROUGH THE WINDSHIELD OF MY 2000 EXPEDITION CAUSING DAMAGE TO THE ELECTRICAL FUSE BOX. MY ELECTRICAL SYSTEM STARTED ACTING WHACKY WHILE DRIVING. THIS WAS A DISTRACTION AND COULD HAVE RESULTED IN A CRASH. FIXING THE PROBLEM RESULTED IN REPLACEMENT OF THE WINDSHIELD AND FUSE BOX/GEM MODULE COSTING APPROXIMATELY $1000. I DID A SEARCH AND THIS SEEMS TO BE COMMON ON THE INTERNET AMONG EXPEDITION OWNERS WITHIN THAT RANGE OF YEAR. I ALSO NOTICED THIS IS COMPLAINT # PE05033 ON THIS SIGHT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153999March 29, 2006
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
TWO WEEKS AGO I REPLACED THE SPARK PLUGS ON MY 2000 FORD EXPEDITION AND YESTERDAY WHILE DRIVING TO WORK I NOTICED A LOUD CLANKING NOISE. AFTER INVESTIGATING, I FOUND THAT THE #2 SPARK PLUG HAD BEEN BLOWN FROM THE CYLINDER HEAD. THE EXPEDITION HAS 10300 MILES ON IT AND HAS BEEN VERY RELIABLE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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