Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10047410November 23, 2003
EQUIPMENT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
FRONT BRAKE ROTORS FAILURE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047256November 20, 2003
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
MY 1997 FORD EXPEDITION XLT REAR AIR SUSPENSION AT TIMES WILL "LOWER" TO AN EXTREMELY SHALLOW HEIGHT. THIS IS MOST LIKELY TO OCCUR OVERNIGHT; ALTHOUGH IT DOES NOT ALWAYS HAPPEN. IN FACT, IT HAS BEEN KNOWN TO OCCUR AFTER THE VEHICLE HAS BEEN SITTING FOR AS LITTLE AS AN HOUR AND A HALF. ON OTHER OCCASIONS, THE VEHICLE DOES NOT APPEAR TO LOWER AT ALL, EVEN AFTER SITTING OVERNIGHT. THE DEALERSHIP CANNOT SEEM TO DIAGNOSE THE PROBLEM. ANOTHER MECHANIC BELIEVES THAT THE PROBLEM IS WITH EITHER THE VEHICLE'S COMPUTER SYSTEM, WHICH APPEARS TO BE SIGNALING THE VALVES ON THE AIR BAGS TO RELEASE AIR BUT NOT SIGNALING THE VALVES TO CLOSE AT THE PROPER POINT. HE FURTHER SUGGESTED (EITHER ALTERNATIVELY OR PERHAPS ADDITIONALLY) THAT THE PROBLEM MIGHT LIE WITH THE AIR COMPRESSOR WHICH IS NOT PROPERLY REGULATING THE RELEASE OF AIR FROM THESE VALVES. HE DISCOUNTED ANY SUSPICION THAT THIS WAS ANY TYPE OF A LEAK IN EITHER THE AIR BAGS OR AIR LINES, SINCE NO LEAK HAD BEEN DETECTED BY THE DEALERSHIP AND SINCE THE VEHICLE DID NOT REGULARLY LOWER AFTER EXTENDED PERIODS OF IDLE TIME. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10042239November 5, 2003
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE IN THE VEHICLE THE CONSUMER COULD NOT OPEN THE REAR DOORS FROM THE INSIDE ALTHOUGH THE CHILD SAFETY LOCKS WERE NOT ENGAGED. THE DEALERSHIP HAD BEEN NOTIFIED. *NLM BOTH OF THE REAR DOORS COULD BE LOCKED FROM THE INSIDE WITHOUT THE CHILD LOCK BEING MANUALLY ENGAGED. THE REAR DOORS WERE OPENED WITH NORMAL USE AND WAS AN INTERMITTENT PROBLEM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10045040October 29, 2003
EXTERIOR LIGHTING:HEADLIGHTS, STEERING:COLUMN, EXTERIOR LIGHTING:HEADLIGHTS:HIGH/LOW BEAM DIMMER SWITCH
CONSUMER STATED THAT STEERING MADE A CLICKING SOUND,AND HEADLIGHTS MALFUNCTIONED. ALSO, HIGH BEAM LIGHTS DID NOT WORK UNLESS CONSUMER HELD THEM . CONSUMER WILL BE TAKING VEHICLE TO THE DEALER FOR IT TO BE CHECKED OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10044851October 28, 2003
SUSPENSION:FRONT:STABILIZER BAR
WHILE DRIVING STEERING WHEEL BECAME LOOSE. WAS HARD TO MAINTAIN CONTROL OF VEHICLE. TOOK VEHICLE TO DEALERSHIP. MECHANIC INDICATED THAT THE FRONT STABILIZER BAR HAD SNAPPED AND NEEDED TO BE REPAIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10041960October 27, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
WHILE DRIVING AT 40 MPH, THE DRIVER APPLIED THE BRAKES AND THE BRAKE PEDAL WENT TO THE FLOOR. THE VEHICLE WAS TAKEN TO A MECHANIC AND THE MECHANIC INDICATED THAT THE STEEL LINE RUSTED AND WAS ALLOWING BRAKE FLUID TO LEAK. *AK THE FIRST INCIDENT,THE BRAKE LINE FROM THE MASTER CYLINDER RUSTED THROUGH AND THEN ON THE THIRD OCCASION THE POWER STEERING LINE FROM PUMP TO RESERVOIR RUSTED THROUGH. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040390October 24, 2003
AIR BAGS
WHILE PARKED AND IDLING, THE VEHICLE WAS IMPACTED ON THE DRIVER'S SIDE. THE DRIVER AND PASSENGER SIDE AIR BAGS EXPLODED UPON IMPACT. AS A RESULT, THE DRIVER SUSTAINED NECK BURNS, COLLAR BONE/ RIB INJURIES.*AK *CB *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10042386October 6, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS IDLING IN PARK ON A SLIGHT INCLINE WHEN SUDDENLY VEHICLE JUMPED IN DRIVE AND ROLLED DOWN AN EMBANKMENT. THE VEHICLE COLLIDED WITH SEVERAL TREES, CAUSING THE VEHICLE TO BE TOTALED. PARKING BRAKE WAS NOT ON AT THE TIME OF THE INCIDENT, NOR WAS THERE ANY ONE IN THE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10042118October 1, 2003
STEERING, STEERING:GEAR BOX:SHAFT SECTOR, STEERING:HYDRAULIC POWER ASSIST SYSTEM, STEERING:RACK AND PINION
WHILE TRYING TO PARK LOST POWER STEERING . DEALER REPLACED PITMAN ARM/STEERING ASSEMBLY/ INTERMEDIATE ARM/POWER STEERING GEAR BOX, AND RACK AND PINION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040520September 24, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE DRIVING 4-WHEEL DRIVE ENGAGED WITHOUT WARNING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040422September 23, 2003
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
UPON MERGING INTO ONCOMING TRAFFIC CONSUMER HEARD A NOISE AND VEHICLE SEIZED TO ACCELERATE. DEALERSHIP INDICATED THAT THIS WAS CAUSED BY REAR DIFFERENTIAL BREAKING. THIS WAS A COMMON PROBLEM. THE PART WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038455September 8, 2003
ELECTRICAL SYSTEM:IGNITION
WHEN THE CONSUMER ATTEMPTED TO START THE VEHICLE IT WOULD NOT START. THIS OCCURRED FOUR TIMES. AFTER AN HOUR THE KEY WAS INSERTED INTO THE IGNITION AND THE VEHICLE STARTED UP AS IF NOTHING HAPPENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032950August 16, 2003
STRUCTURE:BODY:DOOR
BLEND DOOR IS BROKEN ON MY 1997 FORD EXPEDITION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032504August 8, 2003
STEERING
WHILE DRIVING, THE STEERING WHEEL BECAME STIFF, AND THEN RETURNED TO NORMAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031093August 8, 2003
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
WHILE APPROACHING A UTILITY CREW FLAMAN I APPLIED THE BRAKES. IT SLOWED AND THEN ALMOST IMMEDIATELY THEREAFTER THE BRAKES WERE NO LONGER AVAILABLE. I RAN PAST THE FLAGMAN FLASHING MY LIGHTS, PUMPING THE BRAKES AS WELL AS THE EMERGENCY BRAKES AND HONKING THE HORN. AFTER RUNNING THREE CARS OFF THE ROAD AND CHECKING ON MY FOUR YEAR OLD IN THE BACKSEAT WE CAME TO A STOP. THE DRIVERS SIDE BRAKE LINE HAD RUSTED IN TWO AT THE METAL/RUBBER HOSE JUNCTION. I REPLACED BOTH LEFT AND RIGHT HOSES. THE PASSENGER SIDE ON VISUAL INSPECTION LOOKED O.K. DID I MENTION WE WERE PULLING A FLAT BED TRAILER AND GOING DOWN HILL WITH NO SHOULDERS, ONLY DROP OFFS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10030440July 30, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I HAVE HAD A TOTAL OF THREE BOLTS BACK OUT THAT SECURE THE PASSENGER SIDE FRONT BRAKE ASSEMBLY. THIS HAS OCCURRED ON TWO DIFFERENT OCCASIONS. ONE BOLT ON ONE OCCASION WAS SUBSEQUENTLY REPLACED. THE SECOND OCCASION RESULTED IN TWO BOLTS BACKING OUT AND ALLOWING THE BRAKE ASSEMBLY TO FALL AGAINST THE INSIDE OF THE WHEEL. THIS RESULTED IN THE BRAKE ASSEMBLY BINDING AGAINST THE WHEEL AND FRACTURING THE WHEEL. ONCE THE WHEEL WAS CRACKED THE TIRE WHENT FLAT INSTANTLY, THUS RUINING THE TIRE AS WELL. I HAD BEEN TRAVELING AT 75 MPH SHORTLY BEFORE THE FAILURE OCCURRED. HAD I NOT HEARD THE BRAKE ASSEMBLY SCRATCHING AGAINST THE WHEEL AND STOPPED, THIS COULD HAVE RESULTED IN A VERY SERIOUS ACCIDENT. I FEEL LIKE IF IT IS HAPPENING TO MINE, IT IS PROBABLY HAPPENING WITH OTHER FORD EXPEDITIONS AND TRUCKS AS WELL. IF THIS IS NOT CORRECTED I BELIEVE FATALITIES MAY RESULT. BY THE WAY, I'M OUT ABOUT $700 FOR TOWING, RENTAL CAR, TIRE AND WHEEL REPLACEMENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029559July 17, 2003
ENGINE AND ENGINE COOLING
WHILE DRIVING AT 65 MPH VEHICLE LOST ENGINE COMPRESSION. DEALER NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029438July 16, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
CONSUMER STATES THAT SPARE TIRE CABLE SNAPPED IN HALF WHILE DRIVING AT HIGHWAY SPEED. CONSUMER SAW THE TIRE ROLLING DOWN THE HIGHWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029445July 16, 2003
STRUCTURE:BODY
CONSUMER STATES THAT RUNNING BOARD LIGHT DOES NOT LIGHT UP. CAUSE UNKNOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10025870July 11, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:STARTER ASSEMBLY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:IGNITION
I AM ORIGINAL OWNER OF MY 1997 EXPEDITION, WHICH JUST TURNED 60000. DRIVING AT NIGHT, THE DASHBOARD LIGHTS FLICKERED. STOPPED THE TRUCK AND IT STALLED. WHEN TRYING TO RESTART, BATTERY DID NOT HAVE ENOUGH JOICE TO TURN ENGINE. WHEN HOOKING UP JUMPER CABLES, THE STARTER ENGAGED BY ITSELF, WITHOUT KEY IN IGNITION, ENGINE STARTED, BUT STARTER REMAINED ENGAGED FOR A FEW MINUTES. ENGINE IDLED, BUT WHEN HEADLIGHTS WERE TURNED ON ENGINE STALLED. WHEN TRYING TO RESTART, NOTHING HAPPENED WHEN TURNING KEY, EVEN WITH JUMPER CABLES CONNECTED TO A GOOD BATTERY. HAD TO HAVE IT TOWED. MECHANIC HAD TO REPLACE GROUND WIRE, STARTER, STARTER SOLENIOD, STARTER CABLE, ALTERNATOR, BATTERY, AND LOCKOUT SENSOR. MECHANIC SAID HE HAS REPLACED MANY GROUND WIRES ON THESE TRUCKS, BUT TYPICALLY ONLY GROUND WIRE, STARTER SOLENOID, & BATTERY. MY TRUCK WAS THE WORST EFFECTED. HOW CAN I FIND OUT IF THERE IS ANY ACTION THAT CAN BE TAKEN AGAINST FORD FOR THIS VERY EXPENSIVE FAULT ?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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