Ford Expedition Complaints (2002)

340 consumer complaints on file.

#10117188March 31, 2005
ELECTRICAL SYSTEM
WHILE DRIVING 10 MPH CONSUME HEARD A KNOCKING NOISE COMING FROM UNDER THE HOOD. DEALERSHIP INFORMED THE CONSUMER OF THE BLOWN SPARK PLUG. THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117006March 28, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
CONSUMER RECEIVED RECALL 99V062001 CONCERNING CRUISE CONTROL CABLE. NO PARTS WERE AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115854March 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL, ELECTRICAL SYSTEM:HORN
CRUISE CONTROL AND HORN FAILED. THE DEALER STATED THE CRUISE CONTROL CABLE WIRE OVERHEATED AND FUSED TOGETHER IN THE HARNESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115760March 24, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
THE VEHICLE CONTINUED TO ACCELERATE ON ITS OWN. AFTER NUMEROUS VISITS TO THE DEALERSHIP. THEY WERE UNABLE TO DUPLICATE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114382March 20, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, VISIBILITY:WINDSHIELD WIPER/WASHER
EVERY TIME IT RAINS HARD MY VEHICLE WON'T START AND IF IT DOES THE WIPERS AND RADIO WILL NOT OPERATE WHEN I PUT IN REVERSE OR DRIVE. I TOOK IT TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS THE RIGHT SIDE WINDSHIELD SEAL. I ASKED THEM IF THIS WAS A MANUFACTURE DEFECT AND THEY SAID NO THAT IT WAS THE SHIFTING OF THE GLASS WHEN I RUN OVER BUMPS. THE SAME THING WAS HAPPENING TO A F-250 P/U WHEN I TOOK MY VEHICLE IN. THEY TOLD ME THAT THEY WOULD HAVE TO REPLACE THE FUSE BOX, GEAR MODULE, REAR WIPER MOTOR. I DON'T BELIEVE BUMPS WOULD CAUSE THIS TO HAPPEN AND FROM THE SOUND OF IT, IT APPEARS TO HAVE BEEN HAPPENING FOR A GOOD WHILE BECAUSE THEY TOLD ME AT THE SERVICE DEPARTMENT THAT THERE WAS MOLD IN THE GEAR MODULE. I AM AFRAID THAT IF IT RAINS AND I AM ON THE ROAD THAT MY TRUCK MIGHT JUST TURN OFF OR MY WIPERS MIGHT SHORT OUT. THE ESTIMATED COST FOR ALL REPAIRS IS ABOUT $1000.00. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109154March 8, 2005
ELECTRICAL SYSTEM
VEHICLE UNEXPECTEDLY CAUGHT ON FIRE WHILE IT WAS PARKED. MANUFACTURER WAS CONTACTED BY OWNER, AND WAS AWARE OF THE PROBLEM.*AK *TT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10113204March 1, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE VEHICLE WAS PARKED, A FIRE STARTED UNDER THE HOOD. VEHICLE WAS TOTALED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109183January 28, 2005
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL READS INCORRECTLY , AND WHEN DRIVING DOWN A HILL, THE VEHICLE HESITATES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108033January 27, 2005
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:STORAGE
MY 2002 FORD EXPEDITION WILL SHUT OFF AT INCLINES OF MORE THAN 15 DEGREES EVEN WITH MORE THAN 10 GALLONS OF FUEL IN THE TANK. THIS PROBLEM IS AN INHERENT PROBLEM WITH ALL 2001 AND 2002 EXPEDITIONS AS ADMITTED BY FORD MOTOR COMPANY AND THEY REFER TO THIS DEFECT AS A MERE "CHARACTERISTIC" OF THE VEHICLE. THE PROBLEM CAN OCCUR AT ANYTIME WHEN THE VEHICLE IS AT AN INCLINE WHEN THE FRONT IS LOWER THAT THE REAR. THIS MEANS THAT I CAN FEASIBLY RUN OUT OF FUEL WHILE DRIVING DOWN A HILL OR MOUNTAIN, LOSE POWER STEERING AND POWER BRAKES AND BE INVOLVED IN AN ACCIDENT WHERE SERIOUS INJURY OR DEATH COULD OCCUR. THIS IS A VALID SAFTEY CONCERN AND I DO NOT FEEL COMFORTABLE DRIVING THE VEHICLE ESPECIALLY IN HILLY OR MOUNTAINOUS AREAS. AT THE VERY LEAST I COULD RUN OUT OF FUEL AND BE STRANDED IN AN AREA THAT IS UNSAFE. THIS IS UNACCEPTABLE FUNCTIONALITY OF THE VEHICLE AND FORD MOTOR COMPANY SHOULD ADDRESS THESE CONCERNS AND OFFER SOLUTIONS TO THE PROBLEM INSTEAD OF WEAK EXCUSES TO WHY THEY FEEL THE GENERAL PUBLIC IS NOT AT RISK HERE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109093January 27, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, VEHICLE SPEED CONTROL
VEHICLE WAS PARKED AND IT CAUGHT ON FIRE. OWNER WAS NOTIFIED BY NEPHEW THAT THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT WAS NOTIFIED, AND EXTINGUISHED THE BLAZE. A REPORT WAS TAKEN, AND THE CAUSE WAS DETERMINE DTO BE THE ABS SENSOR AND OR THE CRUISE CONTROL WHERE THE FIRE ORIGINATED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10108947January 19, 2005
AIR BAGS:FRONTAL
AFTER HITTING BLACK ICE, THE VEHICLE SLID TO THE LEFT ACROSS THE ROAD, HIT A TREE HEAD ON AND THE FRONT AIR BAGS DID NOT DEPLOY. *TC (THE CONSUMER NO LONGER OWNS THE VEHICLE)*JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10104493December 25, 2004
TIRES:TREAD/BELT
DURING OUR THANKSGIVING HOLIDAY, I WAS TRAVELING AT HIGHWAY SPEEDS WITH MY FAMILY ON MY WAY FROM PHOENIX, AZ TO LAS CRUCES, NM WHEN THE RIGHT REAR GENERAL GRABBER AW P275/60R17 FACTORY INSTALLED TIRE OF MY 2002 FORD EXPEDITION EXPERIENCED TREAD SEPARATION. THERE WAS NO POLICE REPORT NOR WERE THERE ANY INJURIES. THE TIRE DID NOT DEFLATE, BUT IT DID AN ESTIMATED $2,241.47 IN DAMAGE TO MY EXPEDITION WHEN THE TREAD SEPARATED. PLEASE NOTE THAT THE TIRES WERE INFLATED AS RECOMMENDED AS INDICATED ON THE DOOR STICKER. I CHECK THE AIR IN MY TIRES PRIOR TO EACH TRIP AS THE SAFETY OF MY FAMILY MATTERS MOST. THIS RIGHT REAR TIRE WAS INFLATED TO EXACTLY 33 PSI THE DAY BEFORE THE TRIP. I HAVE SUBMITTED A CLAIM TO CONTINENTAL NORTH AMERICA WHO DENY ANY WORKMANSHIP AND/OR MATERIAL FAULT. THEY ONLY WANT TO OFFER $1,000 IN GOODWILL, WHICH WILL NOT COVER THE DAMAGES CAUSED BY THE TIRE TREAD SEPARATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103042December 23, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE WOULD NOT START - SAFETY PROBLEM. VEHICLE DIAGNOSED AT ROD BAKER FORD DEALERSHIP AS HAVING A DEFECTIVE FUEL PUMP WHICH WAS REPLACED AT A COST OF $766.00. *AK *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098580November 10, 2004
FUEL SYSTEM, OTHER
MY 2002 EXPEDITION 4.6 HAS FOR THE PAST YEAR STALLED OUT ON AN INCLINE WITH 1/4 TANK OF GAS. IT WILL ALSO REVVED UP AND LURCH FORWARD WHEN RESTARTED, EVEN WHILE STANDING ON BRAKES. THE DEALERSHIP HAS REPLACED MANY THINGS AND HAS NO REASON WHY IT DOES THIS. I HAVE HAD ENOUGH. THIS IS A 2002 AUTOMOBILE AND THE 21ST CENTURY, THIS SHOUDL NOT BE HAPPENING TO A NEW CAR. A DEALERSHIP SHOULD NOT BE UNABLE TO CORRECT THIS PROBLEM. FORD NEEDS TO FIND THE PROBLEM AND ISSUE A RECALL, BEFORE A LAWSUIT ENSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094330November 3, 2004
TIRES:TREAD/BELT
WHILE DRIVING THE STEERING WHEEL SHOOK AND A LOUD NOISE WAS HEARD COMING FROM THE FRONT. THE CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. THE DRIVER'S SIDE TIRE TREAD SEPARATED FROM WHEEL. THE CONSUMER WAS ABLE TO CHANGE THE TIRE, AND DROVE THE VEHICLE TO THE DEALER FOR INSPECTION. GENERAL, CONTINENTAL, P265/7OR17. *AK TWO DEFECTIVE TIRES WERE FOUND. THE TIRE/TREAD. GM STOPPED MAKING THESE TIRES DUE TO PROBLEMS. ANOTHER TIRE MAY BE SEPERATING. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098082November 1, 2004
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
COMPLETE FIRE DISTRUCTIN OF VEH. FIRE APPEARS TO HAVE STARTED UNDER DASH IN WIRING HARNESS AND SPREAD TO ENGINE COMPARTMENT AS WELL AS INTERIOR OF UNIT. FORENSIC ANALYSIS INDICATES ABOVE. FORENSIC REPORT AVAILABLE ON REQUEST. FIRE STARTED WHILE UNIT PARKED IN GARAGE AND DAMAGED DWELLING AS WELL.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10097552October 22, 2004
TIRES:TREAD/BELT
WHILE DRIVING,A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER PULLED OVER, AND NOTICED THAT THE RIGHT REAR TIRE TREAD SEPARATED FROM THE WHEEL. CONSUMER CHANGEDE THE TIRE. CONTINENTAL , GENERAL, P265/70R17.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087851September 28, 2004
TIRES, TIRES:TREAD/BELT, STEERING
THE STEERING WAS ERRATIC. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO INDICATED THAT 3 OUT OF THE 4 TIRES WERE DEFECTIVE, AND THE BELTS WERE SEPARATING. ALSO, INDICATED THAT THE TIRES WEREN'T COVERED UNDER ANY KIND OF WARRANTY. THERE WAS TREAD SEPARATION RECALL 02T01200 ON THIS ISSUE BUT THE CONSUMER WASN'T NOTIFIED. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094206September 23, 2004
TIRES:TREAD/BELT
WHILE DRIVING 35 MPH THE REAR PASSENGER SIDE TIRE TREAD SEPARATED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092443September 16, 2004
TIRES:TREAD/BELT
WHILE DRIVING 70 MPH THE FRONT DRIVER SIDE TIRE TREAD SEPARATED WITHOUT WARNING. AS A RESULT THE VEHICLES BUMPER WAS DAMAGED. THE CONSUMER STATEED THIS IS THE THIRD OCCURRENCE. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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