Ford Expedition Complaints (1999)

946 consumer complaints on file.

#10143660November 25, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONTACT STATED THERE WAS S NHTSA RECALL, 05V017000 , BUT THE CONTACT DID NOT RECEIVE A RECALL LETTER ON THIS VEHICLE. THE VEHICLE WAS PARKED AND IT CAUGHT ON FIRE WITHOUT ANY WARNING. THE VEHICLE WAS TOTALED. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10143508November 22, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY '99 FORD EXPEDITION 5.4L ENGINE BLEW OUT A SPARK PLUG. CURRENT MILEAGE IS 64,400 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143291November 20, 2005
ENGINE AND ENGINE COOLING:ENGINE
1999 FORD EXPEDITION 5.4L ENG. DRIVING BETWEEN OFFICE BLDGS AT LOW SPEED, HEAR EXPLOSION IN VEHICLE FRONT, HEARD DEBRIS IMPACTING UNDER ENGINE HOOD AND WHEEL WELLS. HAD TRUCK TOWED TO DEALER. INFORMED OF SPARK PLUG BLOWOUT DAMAGED HEADER. TOLD THIS IS COMMON ON 5.4L NOT COVERED BY WARRANTEE. COST: $3,600. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143105November 18, 2005
ENGINE AND ENGINE COOLING:ENGINE
BLOWN SPARK PLUG IN A 1999 FORD EXPEDITION WITH A 5.4L. VEHICLE WAS SITTING IDLE WHEN FAILURE OCCURRED. INSERTS WERE INSTALLED IN SPARK PLUG HOLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142867November 16, 2005
STRUCTURE
1999 FORD EXPEDITION WATER LEAK FROM WINDSHIELD ONTO FUSE BOX CAUSING SHORT REQUIRING REPLACEMENT OF FUSE BOX BY FORD COST $362.01. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142918November 16, 2005
ENGINE AND ENGINE COOLING
DT: CONTACT STATED WHILE STOPPING AT A STOP LIGHT HEARD A LOUD POP. THE VEHICLE WAS TAKEN TO A LOCAL DEALERSHIP ,WHERE THEY FOUND THE ENGINE HEAD NEEDED TO BE REPLACED BECAUSE THE SPARK PLUG BLEW OUT OF THE ENGINE. THE REPAIRS WILL BE MADE AT THE CONTACT'S EXPENSE. *AK UPDATED 03/20/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142187November 8, 2005
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT OWNS A 1999 FORD EXPEDITION. HAD TO HAVE REPAIRS DONE SEVERAL TIMES. THE FIRST TIME IT WAS THE ALTERNATOR. THEN, THERE WERE PROBLEMS WITH THE MOTOR. THE LAST TIME THERE WERE TRANSMISSION PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141852November 6, 2005
ELECTRICAL SYSTEM
BACK WIPER FAILURE ODOMETER FAILURE RUNNING BOARD LIGHT FAILURE RADIO FAILURE REAR DOOR LOCK FAILURE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10136637October 20, 2005
VISIBILITY:REAR WINDOW WIPER/WASHER:SWITCH/WIRING
DT: 1999 FORD EXPEDITION. THE CONSUMER STATED THE WINDSHIELD WIPERS WILL NOT TURN OFF UNTIL THE VEHICLE WAS COMPLETELY TURNED OFF. IF THEY WERE TURNED ALL THE WAY ON THE REAR WIPERS WOULD NOT WORK. THE REAR WINDOW BROKEN AT ONE TIME, AND THE DEALERSHIP STATED THERE WAS A SHORT IN THE SWITCH THAT OPERATED THE WIPERS. THIS HAS BEEN HAPPENING SINCE SEPTEMBER 15, 2004. NOTHING HAS BEEN DONE TO FIX THE PROBLEMS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140145October 18, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
UPON START UP MY 1999 FORD EXPEDITION BLEW A SPARK PLUG OUT OF THE ENGINE BLOCK. FORD REFUSED TO ADMIT THAT THERE IS A PROBLEM . REPAIR IS APPROXIMATELY$4000.00. NUMEROUS COMPLAINTS AT CONSUMER AFFAIRS ATTEST TO THIS PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140177October 18, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
MY 1999 FORD EXPEDITION CAUGHT ON FIRE IN MY DRIVE WAY 2 HOURS AFTER I PARKED IT. THE ENGINE COMPARTMENT WAS TOTALLY DESTROYED CAUSING A TOTAL LOSS OF THE VEHICLE. IT IS UNDER INVESTIGATION. I BELIEVE IT WAS DUE TO THE SPEED CONTROL DEACTIVATION DEVICE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10140028October 17, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
I WORK AT A TIRE STORE AND HAVE SEEN ON NUMEROUS OCCASIONS, LUG STUDS SNAPPING WITH TORQUE WRENCH USE OF 100 PSI. ON FORD AND LINCOLN TRUCKS AND SUV'S. IT IS ONLY HAPPENING TO THE ONES WITH 10 MM LUG STUDS. THE METAL ON THE INSIDE OF THE STUD HAS VARYING SHADES OF GREY IN IT. IT LOOKS LIKE THE METAL IS NOT THE SAME ALL THE WAY THROUGH. ONCE THE STUD SNAPS, THE NUT CAN BE SCREWED OFF BY HAND AND IS NOT CROSS THREADED. WHEN TRYING TO TORQUE THEM, THE NUT KEEPS TURNING UNTIL THE STUD SNAPS. WE HAVE DONE THIS USING DIFFERENT IMPACT GUNS AND TORQUE WRENCHES ON A MINIMUM OF 15 VEHICLES WITH ANY WHERE FROM 1 TO 8 STUDS SNAPPING. THE CUSTOMERS THINK WE ARE BREAKING THEM FROM INCOMPETENCE. FORD RECALLED STUDS FROM 1997 TO 1998. I HAVE SEEN IT ON 1999 AND 2000 MODELS WITH 10 MM STUDS. WHEN I SEND THEM TO THE DEALER ON THE LATER MODELS, THEY ARE TOLD IT IS NOT COVERED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139356October 11, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT RECEIVED RECALL O5S28 ON OCTOBER 8, 2005, AND THE CONTACT WAS UNABLE TO HAVE RECALL REPAIRS DONE WITHIN A REASONABLE AMOUNT OF TIME WHEN HE CONTACTED THE DEALERSHIP AT FIRST THEY TOLD HIM TO CALL BACK AND MAKE AN APPOINTMENT. THEN THEY TOLD HIM TO BRING VEHICLE IN ON OCTOBER 23, 2005, AND HE WOULD HAVE TO LEAVE THE VEHICLE ALL DAY. THE CONTACT WAS CONCERNED THAT IT WOULD TAKE THIS LONG TO HAVE THE RECALL REPAIRS DONE BECAUSE OF THE SAFETY ISSUE . HE FELT THAT IT WAS DERIMENTAL TO HIS FAMILY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133139September 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: CONTACT OWNS A 1999 FORD EXPEDITION . VEHICLE CAUGHT ON FIRE ON AUGUST 16, 2005 AT 1:00 PM. THE CONSUMER PARKED THE VEHICLE IN PARKING STRUCTURE AT APPROXIMATELY 7:30AM, AFTER DRIVING ABOUT 30-45 MINUTES. THE FIRE STARTED UNDERNEATH THE HOOD ON DRIVER'S SIDE. THE FIRE DEPARTMENT STATED IT LOOKED AS THOUGH IT WAS AN ELECTRICAL FIRE. THERE WERE NO INDICATIONS THAT THERE WAS A PROBLEM WITH THE VEHICLE. THE CONSUMER HAD NOT BEEN USING THE CRUISE CONTROL BECAUSE THERE HAD BEEN PROBLEMS ENGAGING THE CRUISE CONTROL. TH A POLICE AND FIRE DEPARTMENT REPORT WERE TAKEN. THE CONSUMER DID NOT HAVE PICTURES OF THE VEHICLE AFTER IT CAUGHT ON FIRE. THERE WAS STRUCTURAL DAMAGE TO THE PARKING AREA AND TO THE VEHICLE PARKED NEXT TO THE VEHICLE THAT CAUGHT ON FIRE. *AK *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136737September 16, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED 1999 FORD EXPEDITION CAUGHT ON FIRE ON 8-30-05. THE CAR WAS PARKED IN THE FRONT YARD, CLOSE TO THE PORCH. THE FIRE ORIGINATED FROM UNDER THE HOOD. THE FIRE WAS PUT OUT WITH A WATER HOSE. SHE TOOK VEHICLE TO A DEALER, AND THE DEALER REPLACED THE SCDS AT A COST OF $357.27. AND THEY TOLD HER THE VEHICLE WAS NOT COVERED UNDER THE RECALL AT THAT TIME. SINCE THEN, RECALL 05V388000 WAS ISSUED. THE DEALER TOLD HER THEY COULD NOT REIMBURSE HER UNTIL FORD MOTOR COMPANY REIMBURSED THEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136610September 15, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: 1999 FORD EXPEDITION. THE CONSUMER STATED VEHICLE CAUGHT ON FIRE. HE CONTACTED FORD ,AND THEY STATED THIS WAS STILL UNDER INVESTIGATION. THIS HAPPENED ON SEPTEMBER 12, 2005. THE VEHICLE HAD BEEN PARKED ABOUT AN HOUR BEFORE HE WAS INFORMED IT WAS ON FIRE. THERE WERE NO PROBLEMS WITH THE VEHICLE PRIOR TO THIS. THE VEHICLE HAS BEEN TOTALED. THE VEHICLE HAS NOT BEEN INSPECTED TO SEE WHY THE FIRE STARTED. FORD STATED THEY WILL EXAMINE THE VEHICLE AT THE WRECKING YARD WHERE IT WAS LOCATED. THERE WERE TWO FIRE REPORTS, ONE BY THE CASINO WHERE THE VEHICLE WAS LOCATED, AND ONE BY THE FIRE DEPARTMENT. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10136109September 10, 2005
SUSPENSION:REAR:SPRINGS:AIR SUSPENSION SYSTEM
THE AIR SUSPENSION SYSTEM. THIS IS THE SECOND 1999 EXPEDITION THAT I HAVE OWNED AND THE SAME THING HAS HAPPENED TO BOTH AND I AM UNABLE TO GET ANY HELP FROM ANYBODY AS TO WHY THIS HAS HAPPENED AGAIN. ON BOTH VEHICLES THE AIR SUSPENSION STOPPED WORKING IN THE REAR SECTION CAUSING THE VEHICLE NOT TO LIFT UP AND MAKING THE VEHICLE BOUNCE ALL ACROSS THE ROAD IF YOU TRY TO DRIVE IT. IT DOES NOT RAISE BACK UP AT ALL AND THUS MAKING THE VEHICLE NOT ABLE TO BE DRIVEN. I WANT TO KNOW AM I THE ONLY ONE THAT IS HAVING THIS ISSUE AND ALSO WHY WITH TWO OF THE SAME MODEL VEHICLES THAT I HAVE OWNED? IS THIS A DEFECT? EVERYONE THAT I HAVE TALKED TO SAYS THAT THIS IS A VERY COSTLY FIX, MAYBE RANGING FROM $600 PLUS. AND I ALMOST FEEL AS THOUGH I AM BEING ROBBED BY HAVING TO FIX THE SAME PROBLEM THAT I HAD WITH THE FIRST 1999 EXPEDITION THAT I OWNED.... PLEASE HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135810September 8, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ON THE HIGHWAY WITH MY FAMILY MY 6 YEAR OLD FORD EXPEDITION BLEW A SPARK PLUG RIGHT OUT OF THE HEAD. IT HAS COME TO MY ATTENTION THAT THIS IS AN ON GOING PROBLEM WITH THIS VEHICLE. WE HAD BEEN DRIVING FOR ABOUT 5 HOURS COMING HOME FROM A FAMILY VACATION WHEN THIS OCCURRED IN NEW JERSEY. WE WERE LUCKY IN THIS CASE BECAUSE WE WERE ABLE TO MAKE IT ACROSS THE HIGHWAY AND OFF THE ROAD. THE PROBLEM COMPLETELY DESTROYED THE HEAD ON THE LEFT SIDE OF THE ENGINE AND THE VEHICLE WAS UNUSABLE FOR OVER TWO WEEKS WHILE THE LOCAL FORD DEALER WORKED ON THE PROBLEM. THAT HEAD HAD TO BE REPLACED AS WELL AS MANY OTHER PARTS ASSOCIATED WITH THIS PROBLEM. THE DEALER STATED THAT THIS COULD HAPPEN AGAIN WITH THE HEAD ON THE RIGHT SIDE. BETWEEN THE REPAIRS TO THE ENGINE AND THE RENTAL CAR FOR THE TIME OF REPAIR, THIS WAS A VERY EXPENSIVE (5000 $) PROBLEM. WHICH I STATED EARLIER APPEARS TO BE AN ONGOING PROBLEM WITH THIS MOTOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134790August 30, 2005
VISIBILITY:SUN/MOON ROOF ASSEMBLY, EQUIPMENT:MECHANICAL
IN JUNE OF 2004, THE SUNROOF OF OUR 1999 FORD EXPEDITION STOPPED WORKING. WE HAD TO REPLACE THE ENTIRE TRACK AND MOTOR. NOW, JUST OVER A YEAR LATER, THE SUNROOF HAS STOPPED WORKING. WE ARE GOING TO HAVE TO REPLACE THE ENTIRE TRACK AGAIN. OF COURSE, THE WARRANTY IS NO LONGER GOOD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134266August 26, 2005
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ONE SPARK PLUG ON MY 1999 FORD EXPEDITION EXPLODED AND BURST THROUGH THE HEAD OF THE ENGINE. MY WIFE WAS PICKING UP MY CHILD AT SCHOOL. SHE PARKED THE VEHICLE, SHUT IT OFF AND MINUTES LATER RETURNED. AS SHE WAS STARTING THE EXPEDITION BOTH HER AND MY DAUGHTER HEARD A VERY LARGE EXPLOSION FROM THE FRONT OF THE VEHICLE. THE VEHICLE CONTINUED TO RUN AND A CONSTANT POPPING SOUND COULD BE HEARD. SHE IMMEDIATELY SHUT OFF THE ENGINE AND NOTICED A VERY STRONG GAS/EXHAUST TYPE SMELL. SHE CALLED ME AND I ARRIVED TO CHECK THE VEHICLE OUT. I INSPECTED ALL THE FLUID LEVELS AND FUSES AND THEY WERE FINE. I BRIEFLY STARTED THE ENGINE WITH THE HOOD OPEN TO HELP NARROW THE LOCATION OF THE SOUND. THE SOUND WAS COMING FROM THE TOP OF THE ENGINE ON THE PASSENGER SIDE. I STARTED INSPECTING THIS AREA AND FOUND THAT THE THIRD SPARK PLUG FROM THE FRONT OF THE ENGINE ON THE PASSENGER SIDE HAD BEEN COMPLETELY BLOWN OUT OF THE HEAD OF THE ENGINE. IT IS VERY FORTUNATE THAT THIS OCCURRED IN A PARKING LOT. MY WIFE AND DAUGHTER WERE BOTH VERY STARTLED BY THE LOUD EXPLOSION AND I CAN ONLY IMAGINE WHAT WOULD HAVE HAPPENED IF THIS HAD OCCURRED ON THE ROAD AT A HIGH RATE OF SPEED. I BELIEVE THAT AN ACCIDENT WOULD HAVE RESULTED. I HAVE SINCE DONE SOME RESEARCH ON THIS PARTICULAR ISSUE AND HAVE LEARNED THAT THIS HAS HAPPENED ON NUMEROUS OCCASIONS ON FORD VEHICLES AND HAS BEEN BROUGHT TO THE ATTENTION OF THE NHTSA. I WOULD LIKE TO FILE THIS COMPLAINT AND FIND OUT WHAT THE NHTSA IS DOING ABOUT THIS SPECIFIC ISSUE. THE DESIGN ISSUE WITH THIS PARTICULAR SPARK PLUG/ENGINE HEAD COMBINATION IS WELL KNOWN IN AUTOMOTIVE CIRCLES. WHAT IS THE NHTSA DOING ABOUT THIS ISSUE. THANK YOU FOR TAKING THE TIME TO HEAR MY CONCERNS, AND TO REITERATE I BELIEVE THAT THERE WOULD HAVE BEEN AN ACCIDENT IF THIS EVENT HAD HAPPENED ON THE ROAD AT ANY RATE OF HIGH SPEED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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