Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10067808April 26, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
WHEN I DRIVE THROUGH A PUDDLE OR IT RAINS IT LEAKS SOMEWHERE AND THE G.E.M. (GEM) MODULE GETS WET AND THE SPEEDOMETOR, ODOMETER, RUNNINGBOARD LIGHTS DON'T WORK AND IT DOESN'T SHIFT CORRECTLY UNTIL YOU LET IT DRY OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067778April 25, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
(REFERENCE COMPLAINT 10014138). 1997 FORD EXPEDITION, 4X4, 4.6L. REAR PASSENGER DOOR CHILD LOCKS AUTOMATICLY SET, ON A RANDOM BASIS, NOT ALLOWING THE REAR PASSENGERS TO EXIT THE VEHICLE ON THERE OWN. THIS COULD POSE AN EXTREME SAFETY HAZARD IN AN ACCIDENT SITUATION OR ANY TIME A PERSON MIGHT NEED TO EXIT THE VEHICLE IN AN EMERGENCY. IS THERE A RESOLUTION TO THIS PROBLEM? THE NUMBER OF FAILURES IS COUNTLESS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066511April 19, 2004
ELECTRICAL SYSTEM:IGNITION
MY 1997 FORD EXPEDITION HAS HAD 9 FAULTY OR FAILED ENGINE COILS. THE PROBLEM IS MOST PREVELANT IN THE SPRING. I SUSPECT MOISTURE BUT HAVE NOT BEEN ABLE TO ISOLATE THE SOURCE. THE COILS HAVE TYPICALLY BEEN ON CYLINDERS 5, 6 AND 8.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066282April 16, 2004
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
ABS BRAKES: BRAKES ON '97 FORD EXPIDITION OFTEN FAILED DUE TO MALFUNCTIONING ABS BRAKES. PEDAL BECOMES JERKY AND WILL NOT GO DOWN. CLUNKING NOISE FROM FRONT. DOES NOT HAPPEN CONSISTANTLY. I HAVE TO APPROACH VERY CAUTIOUSLY TO AVOID COLLOSIONS. EVERY OTHER OWNER I HAVE TALKED TO HAS SAME COMPLAINT, YET FORD HAS NO KNOWLEDGE OF IT. FRONT BREAKS HAVE BEEN REDONE, STILL HAPPENS. HAS DONE IT SINCE NEW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059736April 1, 2004
SERVICE BRAKES, HYDRAULIC, POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
THE CONSUMER STATED THAT THE DIFFERENTIAL FAILED. THE CONSUMER HEARD A HISSING NOISE COMING FROM THE REAR OF THE VEHICLE. THE MECHANIC AT THE FORD DEALERSHIP DETERMINED THAT THE DIFFERENTIAL WAS DEFECTIVE. *AK THE BRAKES MADE NOISE WHEN THE VEHICLE WAS IN MOTION. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059877April 1, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER
THE WINDSHIELD WIPER WASHER ASSEMBLY WAS DEFECTIVE. IT WORKED INTERMITTENTLY, AND HAD BEEN REPLACED 3 TIMES. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062563March 18, 2004
ELECTRICAL SYSTEM, AIR BAGS
I OWN 1997 FORD EXPEDITION 4.6L 2WD AND HAVE HAD A FEW INSTANCES WHERE I THINK WATER HAS LEAKED THROUGH THE WINDSHIELD. THE WATER IS LEAKING SOMEWHERE ON THE DRIVER SIDE. IT IS CAUSING THE RADIO TO TURN ON AND STAY ON WITHOUT THE KEYS IN THE IGNITION. IT ALSO CAUSES THE AIRBAG LIGHT TO COME ON SO I DO NOT KNOW IF THERE IS A REAL PROBLEM OR NOT. THE WINDSHIELD WASHER FLUID LIGHT COMES ON ALSO. I AM AFRAID THIS MIGHT TRIGGER SOME EXTREMELY DANGEROUS REACTION WHILE DRIVING IF THE WRONG THING GETS WET. I WOULD HAVE IT FIXED BUT I DO NOT KNOW WHAT IS WRONG WITH IT. I TOLD THE DEALER BUT THEY COULD NOT FIGURE IT OUT BECAUSE IT DRIED AND STOPPED. THIS HAS HAPPENED A FEW TIMES IN THE LAST TWELVE MONTHS. I HAVE READ ON THIS SITE I AM NOT THE ONLY ONE WITH THIS PROBLEM. I DO NOT HAVE THE MONEY TO REPLACE ALL THE MOLDING AND GLASS. PLEASE HELP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060807March 9, 2004
SUSPENSION
TORSON BAR BROKE IN HALF AND FELL OFF AFTER GOING OVER A MODERATE SPEED BUMP AT 5-8MPH. METAL WAS SHEARED IN HALF. VEHICLE LEANED SEVERELY TO THE RIGHT. COULD HAVE BEEN TRAGIC - 8 OCCUPANTS WERE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10058345February 17, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS PLACED IN PARK. WHILE THE VEHICLE WAS RUNNING IT JUMPED OUT OF PARK INTO REVERSE AND ROLLED DOWN A HILL INTO SOME METAL POLES WHICH STOPPED THE VEHICLE. THIS OCCURRED ON PRIVATE PROPERTY AND THERE WAS NO OTHER DAMAGE TO PROPERTY OR PERSON OTHER THAN THE REAR DOOR PANEL OF THE VEHICLE WHICH WAS DAMAGED BY THE IMPACT. THE SHIFT LEVER OF THE VEHICLE WILL NOT GO INTO PARK PROPERLY NOW AND APPEARS TO BE SOMEWHAT LOOSE. I HAVE AN INVOICE THAT INDICATES WORK WAS DONE UNDER WARRANTY TO CORRECT A PROBLEM WITH THE SHIFTING CABLE ON 12/29/1997, BUT THE DEALER AND FORD CLAIM NO SUCH WORK WAS EVER DONE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10058287February 16, 2004
FUEL SYSTEM, OTHER:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM
I HAVE OWENED A 1997 FORD EXPEDITION FOR 1 YEAR. IN THIS TIME I HAVE HAD THE SAME PROBLEM TWICE. THE SPARK PLUGS COME LOOSE FROM THE PISTON HEAD AND ARE BLOWN OUT AND DAMAGE THE COIL PACK. THERE IS THEN UN-BURNT FUEL COMING FROM THE PISTON CHAMBER AND THE SPARK PLUG IS STILL FIRING WITH THE POSSIBLITY OF A FIRE. THE DEALERSHIP HAS TOLD ME THAT THIS IS A KNOWN AND ADDRESSED ISSUE BY FORD MOTOR COMPANY, BUT FORD WILL ONLY PAY FOR REPAIRS UPTO 75,000 MILES. THIS LAST TIME THIS HAPPENED IT DAMAGED THE HEAD AND WILL REQUIRE MAJOR REPAIRS. I AM MOSTLY CONCERNED WITH THE FIRE SAFTEY AND BELIEVE THAT THIS SHOULD BE A MANDITORY RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070393January 15, 2004
ENGINE AND ENGINE COOLING
SPARK PLUG BLOWS OUT OF ALUMINUM HEAD. THIS CAR HAS ONE OF THE MOST EXTENSIVE SERVICE RECORDS PASO ROBLES FORD HAS ON RECORD; THESE ARE THEIR WORDS. IN OTHER WORDS THIS VEHICLE HAS BEEN MAINTAINED VERY VERY WELL AND TO HAVE THE PLUG BLOW OUT IN THE FIRST PLACE IS UNCALLED FOR. SECONDLY WE PAID TO HAVE A REMANUFACTERED ENGINE INSTALLED AND A FEW WEEKS LATER THE PLUG BLOWS OUT AGAIN. THIS IS SUPPOSED TO BE ON WHAT FORD CALLS A REVISED PART TO TAKE CARE OF PLUGS BLOWING OUT OF THE ALUMINUM HEAD. FORD WILL NOT GIVE US A STRAIGHT ANSWER ON WHAT THE REVISION IS; THIS COULD BE ANYTHING-POSSIBLY NOT EVEN RELATED TO THE PROBLEM. MY UNDERSTANDING IS THE PROBLEM IS THAT THERE ARE ONLY THREE THREADS GOING INTO THE ALUMINUM HEAD. APPARENTLY THE REVISION DOES NOT TAKE THIS PROBLEM INTO ACCOUNT BECAUSE IT ONLY TOOK A FEW WEEKS FOR THE EXACT SAME THING TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054105January 15, 2004
SUSPENSION:FRONT
THE TRUCK ABRUPTLY PULLED TO THE RIGHT WHILE DRIVING AT 35 MPH. ALSO, WHEN THIS OCCURRED THERE WAS A RATTLING NOISE FROM THE FRONT WHEEL. IT SOUNDED LIKE SOMETHING WAS LOOSE. THE TRUCK PULLED TO THE RIGHT WITH SUCH FORCE THAT IT RESULTED IN THE TRUCK HITTING A CURB AND DAMAGING THE TIRE AND RIM. THE MECHANIC INDICATED THIS COULD OF BEEN CAUSED BY A FAILURE IN THE SWAY BAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053093January 13, 2004
UNKNOWN OR OTHER
I JUST PURCHASED A 1997 FORD EXPADITION, I ONLY PUT 3000 MILES ON IT AND ONE OF THE SPARK PLUGS BLEW OUT OF THE HEAD. I CALLED FORD AND THE SAID THEY HAVE NO RECORDS OF ANY PROBLEMS LIKE THIS. AFTER DOING A LITTLE RESERCH ON THE INTERNET F150ONLINE.COM I FOUND THAT THIS IS A COMMON PROBLEM. I CANT AFFORD TO REPLACE THE HEAD, FORD SHOULD BE MADE TO AKNOWLEDGE THAT THEY HAVE A PROBLEM. DAVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052340January 4, 2004
VEHICLE SPEED CONTROL
THROTTLE REMAINS STUCK DOWN UNDER HARD ACCELERATION, POTENTIALLY DANGEROUS SITUATION. THROTTLE BODY HAS BEEN REPLACED TWICE AND APPARENTLY NEEDS TO BE REPLACED AGAIN. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051256December 29, 2003
ENGINE AND ENGINE COOLING:ENGINE
1997 EXPEDITION 5.L TRITON. BLEW #3 PLUG 18000 MILES AFTER HAVING IT REPLACED. RESEARCH SHOWS THAT THIS IS A COMMON FAILURE THOUGH FORD DOES NOT ACKNOWLEDGE ANY DESIGN FLAW. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051123December 26, 2003
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
SPARE TIRE FELL OFF OF 1997 FORD EXPEDITION WHILE DRIVING ON ROAD. THE SPARE IS SUSPENDED BY A CABLE UNDER THE REAR SECTION OF THE VEHICLE. THIS EVENT OCCURRED WHILE DRIVING AT VERY SLOW SPEED. HOWEVER, THE CAR FOLLOWING BEHIND MY VEHICLE COULD NOT AVOID THE FALLEN TIRE AND DROVE OVER THE TOP. THE DEFECTIVE TIRE SUSPENSION CABLE WAS REPLACED, AT MY EXPENSE, BY A LOCAL DEALER. I AM CONCERNED ABOUT WHAT MAY HAVE HAPPENED IF THIS HAD OCCURRED WHILE DRIVING ON THE FREEWAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051096December 25, 2003
EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
WAS DRIVING SUV DOWN HIGHWAY AND IT JUST SHUT DOWN. FOUND OUT IT WAS THE TRANSPONDER ON THE ANTI-THEFT SYSTEM BURNT UP. I FELT THAT IT IS VERY DANGEROUS TO BE DESIGNED THAT WAY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049677December 13, 2003
ELECTRICAL SYSTEM:IGNITION
MY 1997 FORD EXPEDITION (EDDIE BAUER) WITH 5.4L ENGINE WITH UNDER 60000 MILES AND WITH ALL REGULAR SERVICE AT DEALERSHIP "BLEW" A SPARK PLUG OUT OF PASSENGER SIDE CYLINDER HEAD. PLUGS ARE ORIGINAL FACTORY INSTALLED. PLEASE SEE "CONSUMER AFFAIRS.COM WEBSITE. WHILE NOT A SAFETY ISSUE PLUGS ON FORDS 96-2000 ARE BLOWING OUT ALL OVER COUNTRY. THE FIX IS $2-3K. PLEASE CONSIDER RECAL INVESTIGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049293December 5, 2003
INTERIOR LIGHTING
INTERIOR AND RUNNING BOARD LIGHTS COME ON AND STAY ON, FROM 10 MINUTES TO OVER 1 HOUR. VARIES. INTERMITTENT PROBLEM. SEEMS TO HAPPEN MORE IN WET WEATHER. A REAL HAZARD AS DRIVING AT NIGHT WITH INTERIOR LIGHTS ON IS DANGEROUS. THEY MIGHT TIME OUT AFTER A FEW MINUTES OR IT MAY TAKE AN HOUR OR MORE, YOU NEVER KNOW. FORD SHOULD TAKE CARE OF THIS REGARDLESS OF WARRANTY AS IT IS VERY OBVIOUSLY A DEFECT ON THEIR PART. THIS HAS HAPPENED THE ENTIRE LIFE OF THIS VEHICLE AND CONTINUES TO OCCUR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049014December 1, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
PROBLEM WITH GEAR SHIFT ON 1997 FORD EXPEDITION. THE PROBLEM IS A "STICKING" SHIFTER THAT WON'T ALLOW THE VEHICLE TO PLACED IN PARK. THEREFORE, THE VEHICLE CAN'T BE PROPERLY SECURED AND/OR RESTARTED SINCE THE VEHICLE CAN'T BE SHIFTED TO THE START POSTION. THE INDICATOR INDICATES "P" FOR PARK BUT THE TRANSMISSION IS STILL IN REVERSE. VEHICLE MUST BE SHIFTED TO NEUTRAL FOR STARTING GIVING THE OPPORTUNITY FOR POTENTIAL ROLL OFFS. COULD BE RELATED TO NHTSA CAMPAIGN # 97V-171NSA-111 ALTHOUGH LOCAL DEALER STATES MY VEHICLE ID DOESN'T FALL UNDER THIS RECALL. LOCAL CERTIFED MECHANIC STATES THE PROBLEM IS IN THE ACTUAL CABLE THAT BE THE RESULT OF VEHICLE RECALL DEFECT. HE HAS PERSONNALLY FIXED 3-5 OF THESE DEFECTS WITHIN THE LAST 3 MONTHS IN A SMALL RURAL SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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