Ford Expedition Complaints (1997)

853 consumer complaints on file.

#10108042January 27, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I HAVE A 1997 FORD EXPEDITION WHICH CAUGHT ON FIRE ON SATURDAY JULY 17, 2004. HE CAR CAUGHT ON FIRE WHEN IT WAS PARK IN THE PARKING LOT IN MY OFFICE. I HAVEN'T START THE CAR FOR A COUPLE OF DAYS PRIOR TO THE EVENT.*AK THE FIRES HAPPENED WHEN THE CAR IS NOT IN USE AND THE VEHICLE IS TURNED OFF. I TRIED TO DO SOME ONLINE RESEARCH AND FIND NOTHING RELATE TO THE PROBLEM. I STILL HAVE THE CAR PARKING IN THE BACK PARKING LOT, THE WHOLE CAR WAS TOTAL. HOUSTON FIRE DEPARTMENT CAME TO THE PARKING AND STOP THE FIRE, THE CASE NUMBER IS 040865BV BY R.L SCOTT HOUSTON ARSON INVESTIGATOR AND HIS NUMBER IS 713 865 9018.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10109699January 26, 2005
ELECTRICAL SYSTEM:STARTER ASSEMBLY, PARKING BRAKE
PARKING BRAKE ON 1997 EXPEDITION FALL TO PIECES, REPLACED BOTH E-BRAKE ASSEMBLIES. *BF THE CONSUMER STARTED USING THE PARKING BRAKE SINCE HIS DRIVEWAY CONTAINED A SLOP, UNTIL ONE DAY WHEN HE BACKED OF OUT OF A PARKING SPOT, THE VEHICLE BEGAN TO MAKE FUNNY NOISES. THE NEXT DAY THE VEHICLE BEGAN TO MAKE GRINDING NOISES AND STARTED TO VIBRATE BADLY. THE VEHICLE WAS TOWED AND THE CONSUMER WAS INFORMED BY THE DEALER THAT IT WAS A KNOWN PROBLEM, BUT FORD WOULD NOT FIX IT FOR FREE. THE STARTER WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128027January 24, 2005
ELECTRICAL SYSTEM
FORD EXPEDITION CAUGHT ON FIRE.***NO ANSWER REQUIRED***. *MR THE VEHICLE HAD BEEN SITTING FOR 6-8 HOURS BEFORE IT CAUGHT ON FIRE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107396January 14, 2005
ELECTRICAL SYSTEM
PARKED VEHICLE AT 12 PM AT AROUND 5 PM THE VEHICLE CAUGHT ON FIRE. ONE DAY PRIOR TO THE FIRE THE LOW WASHER FLUID LEVEL LIGHT CAME ON. THEN THE LIGHT CLUSTER FOR THE 4 WHEEL DRIVE FLASHED A FEW TIMES. THE DAY OF FIRE, THE VEHICLE WAS DRIVEN ABOUT 14 MILES. THE SAMES LIGHTS WERE FLASHING AND THEN THE ODOMETER STOPPED WORKING. TOOK IT TO LOCAL GAS STATION AND THEY SAID PROBABLY A LOOSE WIRE. CAR STARTED IT SELF AND THE STARTER MOTOR KEPT TRYING TO START THE VEHICLE ON ITS OWN. POPPED HOOD AND SAW LOTS OF SPARKING AND POPPING. SO VIDEO TAPED IT AS IT HAPPENED. FIRE SEEMED TO COME FROM THE PASSENGER SIDE. DID NOT USE CRUISE CONTROL AND SO DO NOT KNOW IF WORKED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10107338January 13, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
RECALL CAMPAIGN: NHTSA CAMPAIGN 97V171000/ TRANSMISSION CABLE ASSEMBLY. VEHICLE WILL NOT ALLOW DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR IT WILL EFFECT THE PROPER NEUTRAL START SWITCH OPERATION. OWNER CONTACTED THE MANUFACTURER AND WAS INFORMED THAT THE SERVICE ON THIS VEHICLE WAS SERVICED BY A FORD DEALER IN INDIANA. HOWEVER, AS PER THE CURRENT OWNER, THIS PROBLEM IS STILL OCCURRING. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105680January 3, 2005
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
CHANGED LANES AT SPEED OF APROX 35 MPH RIGHT REAR AXLE OF VEHICLE BROKE OFF AT AXLE END BY WHEEL CAUSING DAMAGE TO WHEEL, TIRE AND BACKING PLATE. REPLACED ALL PARTS AND OLD PARTS ARE AVAILABLE AT MY HOME . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098928October 28, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
RECALL 98V095 FOR WHEEL LUG NUTS PROBLEMS ON 1997 EXPEDITION. *BF WHILE DRIVING ONE OF THE VEHICLE'S WHEELS CAME OFF THE TRUCK. WHEN THE CONSUMER WAS ABLE TO STOP THE VEHICLE HE NOTICED THAT ALL THE LUG NUTS HAD BROKEN OFF. THE VEHICLE WAS TAKEN TO A GARAGE WHERE THEY DETERMINED THAT THE TRUCK HAD THE WRONG LUG NUTS ON IT. THE CONSUMER WAS THEN TOLD THAT THE YEAR BEFORE A RECALL WAS ISSUED AND THE LUG NUTS HAD BEEN CHANGED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083664September 8, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
MIRROR GLASS BROKE . *AK THE INTERNAL BACKING ON BOTH REAR VIEW MIRRORS IS PEELING AND CRACKING FROM THE GLASS AND CAUSING POOR VISIBILITY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090061August 30, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER STATED VEHICLE GOT STUCK IN FIRST GEAR. SHIFTER WILL NOT MOVE. CONSUMER MANAGED TO GET THE VEHICLE HOME, AND VEHICLE WAS NOT DRIVABLE. A RECALL ON THE TRANSMISSION CABLE WAS ISSUED, BUT THIS VEHICLE WAS NOT INVOLVED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088859August 30, 2004
LATCHES/LOCKS/LINKAGES, POWER TRAIN:AXLE ASSEMBLY, SEATS, ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, STRUCTURE:BODY:ROOF AND PILLARS
PAINT AND FINISH ON ROOF OF VEHICLE PEELING, CRACKING, FLAKING OFF - OXIDATION FROM RUST, RUINING ENTIRE OUTER CAR SURFACE - HAVE BEEN ADVISED THAT PRIMER COAT WAS EITHER MISSED OR SKIMPED DURING THE PRODUCTION PROCESS... FORD WILL NOT ADDRESS THIS ISSUE - ONE MALE REP FROM FORD STATED: "THE PAINT JOB IS ONLY SUPPOSED TO LAST 2 YEARS" NOT AN ACCEPTABLE ANSWER...ALSO, CHILD SAFETY LOCKS ENGAGE THEMSELVES, THUS PREVENTING OCCUPANTS IN REAR SEATS TO EXIT VEHICLE, CAN CAUSE INJURY OR DEATH IN AN EMERGENCY SITUATION... ALSO, VEHICLE REAR WHEELS AND OR AXELS "CHATTER" AT LOW SPEED TURNS... ALSO, AN AUDIBLE HUM IN VEHICLE AT NORMAL HIGHWAY SPEEDS...ALSO, AUDIBLE SQUEAKING FROM INTERIOR SIDE PANELS...FORD DEALER STATES: CAUSE CANNOT BE LOCATED...ALSO, LEATHER SEATS HAVE CRACKED AND SHOW SIGNS OF ABNORMAL WEAR - THIS IS APPARANT IN ALL LEATHER SEAT COVERINGS BUT ESPECIALLY IN THE FRONT "BUCKET" OR "CAPTAIN" SEATS...FORD STATES WARRANTY FOR VEHICLE NO LONGER COVERS -ENGINE HAS HAD SEVERAL EPISODES OF "MISFIRING" OF "REVVING" ON IT'S OWN - HAS BEEN EXPLAINED AWAY AS A "COMPUTER" PROBLEM OR A "SENSOR" PROBLEM - ALWAYS AT COST TO CONSUMER..."CHECK ENGINE" LIGHT HAS COME ON ON NUMEROUS OCCASIONS, USING PREVIOUS EXPLANATIONS AS STATED PREVIOUSLY. HAVE NUMEROUS INVOICES FOR REPLACEMENTS OF SENSORS, COMPUTER CHIPS, ETC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089627August 24, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE BRAKING THE BRAKE PEDAL WENT TO THE FLOOR. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080290August 16, 2004
ELECTRICAL SYSTEM
THE CONSUMER WENTTO WARM THE VEHICLE, HE SMELLED SOMETHING BURNING, THEN LOOKED AROUND AND SAW THAT THE FUSE BOX MELTED AND WIRES WERE HANGING. *SC *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10083201August 12, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE CONSUMER TOOK THE VEHICLE IN FOR INSPECTION, AND FOUND THAT THE FRONT SPRINGS WERE BROKEN. THE CONSUMER CALLED THE DEALER, AND WAS TOLD THAT THE PARTS WERE ON BACK ORDER. THE MANUFACTURER WAS CONTACTED. *AK THE TRUCK WAS UNABLE TO BE DRIVEN. FORD RECALLED THE TAURUS AND THE SABLE FOR THEIR FRONT COIL SPRINGS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082719July 26, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
THE SPARE TIRE RETENTION CABLE FAILED, CAUSING THE SPARE TIRE TO FALL OUT OF THE BOTTOM OF MY 1997 FORD EXPEDITION. THIS HAPPENED UNDER NORMAL HIGHWAY DRIVING CONDITIONS ON A BUSY SECTION OF ROAD. THERE FORTUNATELY WERE NO VEHICLES FOLLOWING AT THE TIME OR THERE MOST ASSUREDLY WOULD HAVE BEEN AN ACCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083424July 21, 2004
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING AT 55 MPH, THE CONSUMER FELT THE VEHICLE WOBBLE AND THUMP TO THE GROUND. THE CONSUMER LOST CONTROL OF THE VEHICLE WHICH DID A THREE HUNDRED SIXTY DEGREE TURN ON THE HIGHWAY. WHEN THE VEHICLE STOPPED SPINNING THE CONSUMER FOUND THAT THE RIGHT REAR WHEEL HAD SEPARATED FROM THE VEHICLE. THE LUG NUTS HAD SIMPLY SHEARED OFF OF THE WHEEL. THIS PROBLEM HAS OCCURRED TWICE ON THIS VEHICLE. THE ONLY DIFFERENCE IS ON THE SECOND TIME ONE LUG NUT WAS SAVED FROM BEING SHEARED OFF. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078695June 23, 2004
ENGINE AND ENGINE COOLING
SPARK PLUG SUDDENLY BLEW OUT OF THE PASSENGER SIDE CYLINDER HEAD WHILE DRIVING 65 MILES AN HOUR ON THE FREEWAY. HAD THE CAR TOWED TO THE DEALER AND THEY WANTED $3100 TO PUT ON A NEW CYLINDER HEAD. DID SOME CHECKING ON THE INTERNET AND FOUND IT WAS A COMMON PROBLEM WITH THAT ENGINE THAT HAS NOT BEEN RECALLED. TOOK THE CAR TO ANOTHER SHOP AND HAD INSERTS PUT IN FOR ALL 4 SPARK PLUGS ON THAT HEAD FOR $2000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079759June 23, 2004
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
WHILE PULLING OUT OF THE DRIVEWAY THE BRAKE PEDAL WENT TO THE FLOOR. THIS CAUSED LOSS OF BRAKE POWER. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE BRAKE LINE CORRODED AND NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076140June 14, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE IN THE GARAGE AND IN PARK THE KEY WAS TAKEN OUT OF THE IGNITION SWITCH AND VEHICLE CAUGHT ON FIRE UNDER THE HOOD. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10074909June 7, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
CHILD SAFETY LOCKS ENGAGE LOCKING PASSENGER INTO VEHICLE. PASSENGER IS NOT ABLE TO EXIT VEHICLE WITHOUT SOMEONE OPENING THE DOOR. LOCKS ARE SET MANUALLY HOWEVER EVEN IF THEY ARE SET TO OFF, ONCE THE DOOR IS CLOSED IT LOCKS ITSELF. IT HAPPENED ON BOTH DOORS EQUIPTED WITH CHILD SAFETY LOCKS. FIRST ON ONE SIDE, THEN ON THE OTHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073085May 25, 2004
ELECTRICAL SYSTEM:IGNITION
SPARKPLUGS BLOWING OUT OF ENGINE ON 1997 EXPEDITION DUE TO POOR ENGINEERING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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