Ford Expedition Complaints (2002)

340 consumer complaints on file.

#10160946June 28, 2006
AIR BAGS:FRONTAL, SEATS, TIRES:TREAD/BELT
VEHICLE WITH 29,300 MILES. LIGHTLY DRIVEN, WELL MAINTAINED, INSPECTED, TIRES CHECKED & OIL CHANGED MARCH OF 2006. BORROWED MY MOM'S EXPEDITION. (BIG MISTAKE), LEAVING THE HOUSTON AREA HEADED FOR SAINT LOUIS WE GOT ABOUT 200+ MILES BEFORE THE TREAD CAME OFF. TOMBALL FORD, FORD COMPANY & CONTINENTAL / GENERAL GRABBER TIRES CHANGED OUR LIVES. HEADED IN BOUND IN THE RIGHT OR CENTER LANE A GRASSY STEEP MEDIAN SEPERATED THE SOUTH BOUND TRAFFIC. FELT A SMALL BUMP SO I TOOK MY FOOT OFF THE ACCELERATOR TO SLOW DOWN & LIGHTLY BRAKED TO PULL OVER TO THE RIGHT, I DIDN'T HAVE A CHANCE TO HIT THE BRAKE WHEN THE RIGHT REAR PASSENGER TIRE TREAD CAME OFF, TRIED MAINTAINING A STRAIGHT DIRECTION TO SLOW THE VEHICLE DOWN, BUT BEING SO TOP HEAVY NO MATTER HOW HARD I TRIED IT SHOT TOWARD THE MEDIAN LEANING TO THE PASSENGER SIDE WHERE MY TEENAGE SON WAS. THANK GOD HE PARTIALLY LAID BACK HIS SEAT & SEAT BELT ON. WHEN IT ROLLED ON THE PASSENGER SIDE, FROM THIS POINT I AM TOLD (WE BOTH HIT OUR HEADS & WERE UNCONCIOUS) SUV SHOT OUT OF THE MEDIAN UPSIDE DOWN ONTO ANOTHER CAR WE CONTINED TO ROLL ACROSS THE S-BOUND LANES & CAME TO A STOP FACING EAST. AIRBAGS DIDN'T DELPLOY, ALL WINDOWS WERE BUSTED OUT(XCPT 2), DRIVER DOOR IS THE ONLY DOOR THAT OPENED. MY SON & I ARE THANKFUL, I RECEIVED STAPLES TO THE BACK OF MY HEAD, I HAVE TO HAVE AN MRI ON MY HEAD & NECK, SON HAS TO HAVE HIS SHOULDER & HIP CHECKED. DRIVERS SEAT BROKE LOOSE, ENTIRE DASH WAS DESTROYED. PEOPLE IN THE OTHER CAR WERE VISITING FROM ANOTHER COUNTRY (I'M FILLED WITH SORROW & A LOT OF COUNSELING AHEAD OF ME) THEIR FAMILIES ARE IN MY PRAYERS & THOUGHTS DAILY, TWO OF THE PEOPLE IN THE OTHER CAR PASSED AWAY UPON IMPACT. I DIDN'T KNOW ANOTHER CAR WAS INVOLVED. AN ER LADY WAS TALKING ABOUT THE WRECK, MENTIONED 2 PEOPLE DIED. I WAS THINKNG NO WE DIDN'T WE ARE RIGHT HERE. I GOT THE MEDIC THERE TO GIVE ME THE DETAILS. ALL DUE TO A FAULTY TIRE THAT HAD PROBLEMS 00 & 01 MODEL OWNERS WERE NOTIFIED BUT NOT 02 OWNERS. P275/GRABBERS. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
2
#10160812June 26, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
A FUSE BLEW & THE WINDOWS WOULDN'T GO UP. WHEN I REPLACED IT SMOKE STARTED POURING OUT FROM UNDER THE HOOD OF MY FORD EXPEDITION 2002, EDDIE BOWER WHICH WAS PARKED IN MY GARAGE. I TOOK OUT THE FUSE & TRIED TO BACK THE EXPEDITION OUT OF THE GARAGE BUT I COULDN'T TAKE IT OUT OF PARK. I PUT THE FUSE BACK IN & FLEW OUT OF THE GARAGE SMOKE AGAIN COMING OUT FROM UNDER THE HOOD. I TOOK OUT THE FUSE & OPEN THE HOOD. THE SMOKE WAS COMING FROM A SENOR ON THE MASTER CYLINDER. I SPRAYED THE FIRE EXTINGUISHER ON IT AND UNPLUGGED IT. I PUT IT IN THE SHOP & THEY CHANGE THE CRUISE CONTROL BRAKE SWITCH. THE SAME PART WAS RECALLED ON MY F150 XLT 2000 PICK-UP. MY CRUISE CONTROL & HORN WON'T WORK NOW & THE SHOP DOESN'T KNOW WHAT IS WRONG TO FIX BUT I CAN PUT THE FUSE IN & THE WINDOWS GO UP & DOWN, & WE CAN DRIVE IT. THE SHOP SAID THAT WHEN THIS PART GOES OUT IT LETS A CHARGE FEED BACK TO THE GROUND SIDE & CAN CAUSE FIRES. IT IS THE SAME PART AS WAS RECALLED ON MY PICK-UP! *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10160643June 24, 2006
ENGINE AND ENGINE COOLING:ENGINE
TODAY I HAD THE SPARK PLUG BLOW OUT OF MY FORD EXPEDITION WHEN I WAS ON THE FREEWAY WITH MY 3 KIDS. COME TO FIND OUT THIS IS A COMMON PROBLEM AND FORD WON'T DO ANYTHING TO FIX THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157583May 15, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
OVER A COURSE OF ONE YEAR OF PURCHASING VEHICLE, IT HAS BEEN IN THE SHOP 7 TIMES FOR AN ENGINE/TRANSMISSION ISSUE, UNSURE AS FORD HAS NOT BEEN ABLE TO IDENTIFY THE PROBLEM. WHEN I CONTACTED FORD, THEY DENIED TO BUY THE VEHICLE BACK DUE TO THE MILEAGE ON THE VEHICLE. AS OF TODAY, THE VEHICLE HAS NOT BEEN FIXED ALTHOUGH DRIVABLE, FOR HOW LONG UNTIL IT GIVES OUT?*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156099April 25, 2006
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING
AN ORIGINAL EQUIPMENT NEVER CHANGED SPARK PLUG ON MY 2002 FORD EXPEDITION SUDDENLY AND WITHOUT WARNING BLEW OFF MY ENGINE, STRIPPING THE THREADS ON THE ENGINE BLOCK. PRIOR TO THIS FAILURE, THE ENGINE WAS RUNNING WELL AND WITHOUT PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154947April 10, 2006
ENGINE AND ENGINE COOLING
BLOWN SPARK PLUG ON A 2002 FORD EXPEDITION. MILEAGE:36046 CYLINDER NUMBER 3 I TOOK THE TRUCK TO FORD 4 DAYS BEFORE THE INCIDENT AS I HAD BEEN HEARING A SLIGHT TICKING NOSE COMING FROM ENGINE. FORD DEALER TOLD ME TO KEEP DRIVING IT UNTIL SOMETHING BIGGER HAPPENED AS MY EXTENDED WARRANTY MIGHT NOT COVER ALL LABOR COSTS IF THEY COULDN'T FIND THE PROBLEM. TURNS OUT IT WAS SMALL EXHAUST LEAK AROUND THE THREADS OF THE PLUG. ONCE THE PLUG BLEW ON THE HIGHWAY APPROXIMATELY 65 MPH LOUD NOISE AND LOSS OF POWER. NOW THE VEHICLE NEEDS A NEW HEAD AND WILL BE WITH DEALER FOR OVER A WEEK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10154080March 20, 2006
STRUCTURE
2003 EXPEDITION LEAKED WATER INSIDE VEHICLE. THE OUTSIDE MOLDING OF THE WINDSHIELD CAME OFF. *TS THE CONSUMER STATED WHILE DRIVING, THE HEAD LIGHTS, INTERIOR LIGHTING AND RADIO ALL WENT OUT DUE TO THE LEAKING WATER WHICH WAS AFFECTING THE ELECTRICAL SYSTEM. THE DOORS RATTLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152328March 9, 2006
ENGINE AND ENGINE COOLING:ENGINE
ON SEPT. 16TH, 2005, AS I WAS DRIVING IN MY FORD 2002 EXPEDITION, MY ENGINE BLEW A SPARK-PLUG OUT OF THE ENGINE WHICH CAUSED ME TO SWERVE OUT OF MY LANE AND LOOSE ALL POWER ON THE HIGHWAY. IT WAS A VERY DANGEROUS EXPERIENCE FOR ME AND MY FAMILY AND OTHER DRIVERS AROUND ME. I HAVE SINCE LEARNED THAT FORD IS AWARE OF THIS OBVIOUS MANUFACTURING DEFECT AND HAS DONE NOTHING TO PREVENT THIS FROM HAPPENING AND DOES NOT STAND BEHIND ITS PRODUCT. THE ATTACHED LETTER WAS SENT TO FORD MOTOR COMPANY. I PURCHASED A 2002 FORD EXPEDITION BRAND NEW FROM SYOSSET FORD ON LONG ISLAND. AFTER FOUR YEARS AND 62 THOUSAND MILES, I WAS TOLD BY TOWER FORD OF GREAT NECK THAT I BLEW A SPARK-PLUG OUT OF THE ENGINE HEAD. THEY REQUESTED THAT I CHANGE THE ENTIRE ENGINE SINCE THERE MAYBE CYLINDER DAMAGE, AND ALSO I WOULD NOW HAVE A NEW WARRANTY FOR MY ENGINE. BEFORE SPENDING $5,253.34, I LOOKED INTO THE PROBLEM WITH OTHER CUSTOMERS ON THE NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION AND FOUND OUT THAT OTHER PURCHASERS OF THIS ENGINE HAVE HAD THE SAME PROBLEM AND FORD HAS DONE NOTHING TO COMPENSATE THEM OR FIXED THE ENGINES PROBLEMS. THEY KNOW THIS IS A PROBLEM IN THIS PARTICULAR ENGINE AND CONTINUE TO USE IT, EVEN THOUGH, FORD STATES THAT NO TUNE-UP IS NEED ON THIS ENGINE FOR 100,000 MILES. IT IS OBVIOUS THAT THIS IS A MANUFACTURER??S DEFECT IN THE ENGINE AND NOTHING IS BEING DONE ABOUT IT. AT THIS POINT, I HAD NO CHOICE BUT TO HAVE A NEW ENGINE INSTALLED OR JUNK A $39,000 SUV. TOWER FORD REPLACED THE ENGINE IN SEPTEMBER. NOW HERE I AM AGAIN, THREE MONTHS AND 4,900 MILES LATER I HAD TO CHANGE THE FRONT BLOWER MOTOR FOR $335.09. IN MARCH TWO MONTHS AND 2,100 MILES LATER, TOWER FORD TELLS ME THAT SPARK-PLUGS ONE AND TWO, AND COILS ONE AND TWO, NEED TO BE REPLACED AND THIS IS NOT UNDER WARRANTY FOR MY NEW ENGINE AND IT WILL COST ME $488 PLUS TAX. WHAT??S NEXT? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150685February 20, 2006
TIRES:TREAD/BELT
I HAVE A 2002 FORD EXPEDITION SUV WITH TIRE PROBLEMS. I HAD A TIRE TREAD DETACHMENT SEPARATION ON A GENERAL GRABBER AW TIRE P275/60R17 ON 2/17/06. THE SAME TIRES THAT ARE ON MY VEHICLE WERE RECALLED FOR YEAR 2000 AND YEAR 2001 FORD EXPEDITION SUVS IN 2002 (REFERENCE NHTSA CAMPAIGN ID NUMBER 02T012000). I HAVE CALLED THE FORD COMPANY AND THEY HAVE TOLD ME THEY COULD NOT DO ANYTHING ABOUT THIS PROBLEM. ALL THE TIRES SEEM TO HAVE A SLIGHT VIBRATION PROBLEM. IT HAS NOT RIDDEN SMOOTHLY SINCE I BOUGHT THE VEHICLE IN 2002. I HAD FORD CHECK IT IN 2002 AND THEY SAID IT JUST HAD VIBRATION DUE TO IT BEING A SUV. THE TIRE VIBRATION BECAME WORSE JUST BEFORE THE TIRE FAILED AND HAD THE TIRE RUBBER DETACHMENT SEPARATION. I WOULD LIKE TO SEE IF YOU CAN HELP ME TO GET FORD TO REPLACE THESE TIRES AND PAY ME FOR THE TIRE THAT FAILED ALSO. THESE TIRES ARE A SAFETY HAZARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149860February 9, 2006
STRUCTURE, ELECTRICAL SYSTEM
MY 2002 FORD EXPEDITION'S WINDSHIELD WIPERS AND AUDIO SYSTEM WOULD NOT FUNCTION IN ANY POSITION EXCEPT PARK. I TOOK THE VEHICLE IN ON JAN. 24 AND WAS TOLD THAT SINCE THE VEHICLE AUDIO AND WIPER SYSTEM FUNCTIONED PROPERLY. I GOT A CALL LATER IN THE DAY SAYING THAT THE VEHICLE'S WIPERS AND AUDIO SYSTEM DISPLAYED THE MALFUCNTION THAT I HAD DESCRIBED. I WAS ALSO TOLD THAT THERE WAS SEVERE CORRSION AROUND SOME OF THE ELETRICAL PARTS. THE SERVICE TECH SUSPECTED A LEAK BUT COULD NOT TELL WHERE THE LEAK WAS COMING FROM. THE DEALERSHIP REPLACED THE CORRODED PART FOR THE AMOUNT OF $1065.70 AND RELEASED THE CAR TO ME. ON JAN. 31, MY HUSBAND NOTICED AT 5:00 A.M AS HE WAS PREPARING FOR WORK THAT THE AUDIO SYSTEM WAS BLASING AND THE DASH BOARD WAS LIT. HE ATTEMPETED TO START THE CAR, BUT IT WOULDN'T. HE CALLED THE DEALERSHIP AT 8:00 A.M TO REPORT THE PROBLEM. A TOWING COMPANY WAS CONTACTED AT THIS TIME. AT APPROXIMATELY 12 NOON, MY HUSBAND ATTEMTED TO START THE CAR AGAIN. THIS TIME IT STARTED AND MY HUSBAND DROVE THE VEHICLE TO THE DEALERSHIP. THE "SERVICE ENGINE" LIGHT REMAINED ON, AND THE VEHICLE DROVE "ROUGH". ON ARRIVAL AT THE DEALERSHIP, A SMALL FIRE STARTED UNDER THE HOOD OF THE VEHICLE. THE STARTER HAD BURNED (ACCORDING TO THE SERVICE TECH). THE STARTER WAS REPLACED ON FEB. 6. THE SERVICE MANAGER THEN REPORTED THAT A LEAK WAS DETECTED, AND HE SUSPECTED THAT IT WAS COMING FROM THE TOP OF THE WINDSHIELD (WE TOLD THEM THAT WE REPLACED THE WINDSHIELD IN JULY BECAUSE OF A SMALL WHOLE FROM A ROCK IN THE ROAD). WE PAID AN ADDITIONAL $335 FOR THE REPLACEMENT OF THE STARTER. WE CARRIED THE VEHICLE BACK TO THE GLASS DELEARSHIP AND HAD THEM RUN A "WET" TEST WITH MY HUSBAND AS A WITNESS. WATER DID NOT ENTER THE VEHICLE THROUGH THE WINDSHIELD. AS AN EXTRA PRECAUTION WE HAD EXTRA SEALANT PLACED AROUND THE WINDSHIELD. UPON FURTHER INVESTIGATION, I LEARNED THAT THE WIPERS MAY HAVE A MALFUNCTION THAT CAUSES WATER TO ENTER THE DASH AFTER RAIN OR SNOW. BOTH OCCURANCES STARTED AFTER RAIN. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10149841February 8, 2006
UNKNOWN OR OTHER
MY 2002 FORD EXPEDITION EXPERIENCED AN ELECTRICAL MALFUNCTION DUE TO A LIQUID BUILD UP IN ITS SYSTEM. THE DEALERSHIP SAID THEY COULD NOT DETERMINE HOW THE MOISTURE WAS ENTERING THE VEHICLE. THE AUDIO SYSTEM AND WINDSHIELD WIPERS WOULD NOT OPERATE IN THE REVERSE OR DRIVE POSITIONS. THE VEHICLE WAS RETURNED TO THE DEALERSHIP TWICE, ON THE LAST OCCASION, A SMALL FIRE STARTED, RESULTING IN THE STARTER BEING BURNED UP. NO INJURIES OCCURRED, BUT THE DEALERSHIP CHARGED ME $1065.70 ON THE FIRST REPAIR BILL, AND 335.00 ON THE SECOND REPAIR BILL. AN EXPLANATION OR SENSIBLE SOLUTION WAS NOT GIVEN FOR CORRECTING THE PROBLEM. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10149824February 8, 2006
ENGINE AND ENGINE COOLING
MY REPAIR IS AS DESCRIBED IN SERVICE BULLETIN # 041601 AND NHTSA # 10018745. MY COIL WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149592February 6, 2006
ENGINE AND ENGINE COOLING:ENGINE
STARTED AS SMALL OIL LEAK. AFTER PLACING DYE IN CRANKCASE FOUND DRIVERS SIDE HEAD GASKET LEAKING. I AM HAVING BOTH HEAD GASKETS REPLACED FOR 17K. THERE IS ONLY 49K ON THIS TRUCK WITH ALL NORMAL DRIVING. FROM OTHER COMPLAINTS THAT HAVE BEEN POSTED I DO NOT UNDERSTAND WHY FORD HAS NOT BEEN MADE TO RESPOND TO THE PROBLEMS WITH THEIR PRODUCT LINE. THIS PROBLEM HAS BEEN IN COMPLAINTS SINCE '98. ISN'T TIME THAT SOME ACCOUNTABILITY BE TAKEN BY THE MANUFACTURER? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149400February 3, 2006
ELECTRICAL SYSTEM
2002 FORD EXPEDITION EXPLODED IN GARAGE RESULTING IN A TOTAL LOSS OF THE VEHICLE AND HOME. *NM
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10147287January 9, 2006
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I CURRENTLY OWN A 2002 FORD EXPEDITION. A RECALL WAS PERFORMED (AT AN AUTHORIZED FORD DEALER) TO CORRECT AN ISSUE WITH THE CRUISE CONTROL SWITCH POSSIBLY OVERHEATING AND CAUSING A VEHICLE FIRE. ON DECEMBER 30TH 2005, MY EXPEDITION BECAME ENGULFED IN FLAMES WHILE PARKED. THE VEHICLE WAS A TOTAL LOSS. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10146179December 27, 2005
ENGINE AND ENGINE COOLING:ENGINE
DT: THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 25 MPH HEARD A LOUD BOOM. THE VEHICLE SPUTTERED AND JERKED. HE PULLED THE VEHICLE TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALERSHIP, WHERE THEY FOUND THE PROBLEM TO BE A BLOWN OUT SPARK PLUG. NO REPAIRS WERE MADE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10146073December 26, 2005
ENGINE AND ENGINE COOLING:ENGINE
2002 FORD EXPEDITION (EDDIE BAUER) WITH 63000 MILES ON 12/24/05, AT APPROXIMATELY 1530 HOURS, WE LOADED UP OUR INFANT AND TODDLER INTO THEIR CAR SEATS. I STARTED THE ENGINE AND IMMEDIATELY HEARD A LOUD THUMPING NOISE FROM UNDER THE HOOD AND COULD SMELL GASOLINE. I IMMEDIATELY SHUT OFF THE ENGINE AND LOOKED UNDER THE HOOD AND NOTICED THAT A SPARK PLUG COIL PACK WAS MOVED OUT OF PLACE AND THE RETAINING SCREW BRACKET WAS BROKEN OFF THE COIL PACK ON THE PASSENGER SIDE OF THE ENGINE. I PULLED THE COIL PACK OUT AND REALIZED THAT THE SPARK PLUG WAS NO LONGER SCREWED INTO THE HEAD. THERE WAS NO DAMAGE TO THE THREADS ON THE SPARK PLUG. IT WAS OBVIOUS THAT THE SPARK PLUG HAD BLOWN-OUT OF THE HEAD. I DID A GOOGLE SEARCH AND FOUND THAT THERE ARE NUMEROUS COMPLAINTS OF THE SAME PROBLEM FOR THE TRITON ENGINE FOR 1998-2002 MODEL YEARS. I ALSO FOUND THAT FORD IS NOT PAYING FOR ANY REPAIRS. TO REPAIR THE PROBLEM, THE HEAD AND HEAD GASKET WILL NEED TO BE REPLACED. I GOT A PRICE QUOTE OF $2954.10 (INCLUDING TAX, PARTS, AND LABOR). HAD I LEFT THE ENGINE RUN LONGER, THE SPARK PLUG WILL STILL BE FIRING WITH GASOLINE BEING DISCHARGED INTO THE ENGINE COMPARTMENT, A SEVERE FIRE HAZARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145923December 22, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
PROBLEM: AFTER ONLY 54943 MILES ON MY 2002 FORD EXPEDITION, I COULD NOT MOVED MY AUTOMATIC TRANSMISSION GEAR POSITION INDICATOR LEVER, AFTER INSPECTION, I FOUND OUT THAT THE SHIFTING CABLE FOR TRANSMISSION WAS BROKEN INTO TWO PIECES INSIDE THE PROTECTIVE ASSEMBLY: THIS PROBLEM PREVENT ME FROM SHIFTING FROM ANY GEAR POSITION. IT SO HAPPEN IT BROKE IN ''PARK'' POSITION. IDENTICAL PROBLEM AS NHTSA RECALL NO. 97V147000 AND 97V171000. RESULT: THIS CONDITION WOULD NOT ALLOW A DISENGAGEMENT OF THE TRANSMISSION FROM THE PARK POSITION OR ANY OTHER GEAR POSITION WHEN THE CABLE BREAK ON CERTAIN POSITION. UNINTENDED VEHICLE MOVEMENT COULD OCCUR. CORRECTIVE ACTION: FORD CO. OR FORD DEALER SHOULD MAKE NECESSARY AND PROPER OPERATION INSPECTION OF THE TRANSMISSION SHIFT CONTROL LEVER FOR PROPER NORMAL OPERATION AND ITS SUPPORTS. REPLACED COMPONENTS IF ABNORMALITY IS FOUND IN COMPONENT OPERATIONAL TEST. SYMPTOMS ENCOUNTER OR ABNORMALITIES: HARDSHIP ON CHANGING GEAR POSITION FROM PARK POSITION TO ANY OTHER GEAR POSITION. REALLY HAD TO APPLY FORCE TO MOVE LEVER. AFTER FORD DEALER REPLACED THE BROKEN SHIFTING CABLE ASSEMBLY, I NOTICED THAT CHANGING GEAR POSITION WOULD ONLY REQUIRE VERY LIGHT EFFORT, RELATIVELY EASY AND SMOOTH MOVEMENT OF THE LEVER. I COULD CHANGE THE GEAR POSITION WITH ONLY FINGER MOVEMENT COMPARE WITH REALLY VERY HARD HAND MOVEMENT BEFORE. SUGGESTIONS: I BELIEVE THIS PROBLEM ISSUES WAS RELATED TO PREVIOUS NHTSA RECALL 97V147000 AND 97V17100 AND FORD CO AND ITS DEALERSHIP SHOULD PROVIDE CUSTOMER ASSISTANCE OF CHECKING THIS CABLE ASSEMBLY INTENDED OPERATION: REPLACED/REPAIR ASSEMBLY IF FOUND ANY ABNORMALITY. REIMBURSED CUSTOMER WHEN THEY PAY FOR THIS KIND OF AVOIDABLE REPAIR. IN MY CASE, I HAVE TO PAY $368 FOR REPAIR/REPLACEMENT AND ANOTHER$108 FOR TOWING. TOTAL OF MY OUT POCKET COST $476, WHICH IS PREVENTABLE IF ONLY FORD MANUFACTURER AND ITS DEALERSHIP INSPECT FOR PROPER OPERATION OF THIS COMPONENT WHICH IS EASILY DETECTABLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145771December 21, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
MY TRANSMISSION SHIFT LEVER WOULD NOT MOVE. I CALLED FOR AN ASSISTANCE, I WAS TOLD MY SHIFTING CABLE WOULD NOT MOVED AND PROBABLY THE CABLE WAS BROKE. I'D ASKED THE TOWING PERSON TO BRING MY FORD EXPEDITION FORD DEALER IN BELLFLOWER. I SEARCH THE INTERNET FOR RELATIVE ISSUES REGARDING MY PROBLEM WAS IDENTICAL TO NHSTA RECALL ID # 97V17100 AND 97V14700. I BELIEVE THAT THIS IS STILL ON GOING PROBLEM WITH FORD EXPEDITION SINCE 1997 AS INDICATED TO THE RECALL NUMBER DATE. I ASKED FOR THE OLD PART (SHIFTING CABLE ASSEMBLY SO I COULD EVALUATE WHAT WHEN WRONG. I'VE NOTICED THAT STEEL BRAIDED CABLE WAS USED AND IT WAS ENCLOSED IN A VERY STRONG PLASTIC PROTECTION. BUT THE CABLE BREAK INSIDE THE CASING. I ONLY HAVE 55,000 MILES. I'D ALSO NOTICED THAT I COULD NOW EASILY CHANGED OR SHIFT THE SHIFTING LEVER WITH VERY LIGHT MOVEMENT OF MY HAND UNLIKE WHEN I'D FIRST GOT MY EXPEDITION BACK IN APRIL 2002. I'D REMEMBER THAT MOST OF THE TIME I HAVE TO REALLY PULLED IT HARD JUST TO SHIFT THE LEVER, BACK THEN I THOUGHT THAT WAS NORMAL BUT AFTER THE SHIFTING CABLE WAS REPLACED I COULD CHANGED THE GEAR POSITION WITH JUST MY FINGER AND REALLY VERY LIGHT PRESSURE. SO. MY CONCLUSIVE TO THE ISSUE WAS 1) FORD PERSONNEL DOES NOT PAY ATTENTION ON PROPER INSTALLATION OF THIS SHIFTING CABLE 2) FORD USE INFERIOR OR SUBSTANDARD PART. THE MOVEMENT OF THE SLEEVE AND THE LOCATION OF THE BRACKET THAT HOLDS THE ASSEMBLY CLOSE TO THE SHIFTING LEVEL WILL CONTRIBUTE TO THE PROBLEM. I BELIEVED FORD SHOULD LOOK FURTHER ON THIS PROBLEM BECAUSE THEY HAVE THIS SINCE 1997 I STILL HAVE THE OLD PART AND IT WILL BE AVAILABLE FOR FURTHER INVESTIGATION. THE NEWLY INSTALLED CABLE SEEMS TO BE DOING ITS PURPOSE BECAUSE WITH JUST A LIGHT PRESSURE I COULD CHANGE THE GEAR POSITION UNLIKE THE ORIGINAL CABLE ASSEMBLY THAT I REALLY HAVE TO PULL HARD AND PUSH HARD TO CHANGE GEAR POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10145100December 13, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT: THE CONTACT STATED THE INSIDE OF THE VEHICLE OCCASIONALLY HAD A STRONG SMELL OF GASOLINE WHEN DRIVING AT 75 MPH. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. THE CONTACT ONLY USED THE VEHICLE FOR DRIVING HER CHILDREN TO SCHOOL, WHICH WAS ABOUT 5 OR 6 BLOCKS AWAY. DUE TO HER FEARS ABOUT THE SMELL SHE TRIED TO EXCHANGE THE VEHICLE FOR ANOTHER BUT THE DEALER DENIED HER REQUEST.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Expedition