Ford Expedition Complaints (2019)

526 consumer complaints on file.

#11655360April 18, 2025
POWER TRAIN
Very delayed shift from 3rd to 4th and 4th to 5th gear. Sometimes jumping out of gear when attempting to pass or using the interstate on ramp.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655428April 18, 2025
ENGINE
The contact owns a 2019 Ford Expedition. The contact stated while driving on several occasions at various speeds, the vehicle went into LIMP Mode and lost motive power. The vehicle was taken to a dealer, where it was diagnosed and determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was 6,000 miles outside of the warranty. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654921April 16, 2025
ENGINE
The contact owns a 2019 Ford Expedition. The contact stated that on several occasions when the vehicle was started and running, the contact observed a rattling noise for several seconds coming from the engine compartment. The vehicle was taken to a dealer where it was diagnosed that the cam phasers had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654931April 16, 2025
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated while driving 55 MPH, the transmission unexpectedly downshifted. In addition, there was an unknown warning light illuminated, with a message to “Contact the Dealer” displayed. The vehicle was taken to the dealer, and the previous learning strategy was erased and deleted from the computer system. The vehicle was then taken to an independent mechanic, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 106,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653530April 8, 2025
ENGINE
My vehicle is having cam phaser issues and ford will not repair the issue. This was identified in customer satisfaction program 21N03 but I did not receive notification of the repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653296April 7, 2025
POWER TRAIN
As I was driving the transmission started to jerk. As I pressed the gas pedal the car began to downshift and made a huge bang noise and wasn’t going anywhere, as cars are passing me .I was on the freeway I was scared for my life and my family’s life that someone was going to rear end me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652955April 5, 2025
EXTERIOR LIGHTING
The passenger side daytime running light has burned out. Daytime running lights are a safety feature for myself and other drivers. The problem happens 100% of the time. The dealership has inspected the issue and suggest replacing the entire headlight assembly. It happened January 2025 and No warning lights came on. It was brought to my attention by another driver in traffic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652539April 3, 2025
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated while driving at an undisclosed speed, the vehicle experienced an unintended transmission downshift and the vehicle stalled. The transmission warning light was illuminated. The vehicle was able to restart. The vehicle was taken to the dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in a related recall. A case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652416April 2, 2025
POWER TRAIN
2019 FORD EXPEDITION THAT HAS BEEN IN FOR PAST TRANSMISSION ISSUES WITH NO PROBLEMS FOUND. FORD IS NOW TELLING ME I NEED A NEW TRANSMISSION AND OF COURSE ITS OUT OF WARRANTY. ISSUES ARE WHEN AT A STOP AND ACCELARATING THE VEHICLE SHAKES AS IF YOU ARE GOING OVER RUMBLE STRIPS. ALSO, AT HWY SPEEDS WHEN ACCELERATING TO CHANGE LANES THE TRANSMISSION WILL COMPLETELY LOSS POWER AND ENGINE WILL REV THEN IT WILL JUMP BACK IN GEAR. THIS HAS HAPPENED SEVERAL TIMES AND I AM LUCKY THIS HASNT ENDED IN AN ACCIDENT. NO CHECK ENGINE LIGHTS WARNING OF THE PROBLEM. I SEE SEVERAL TSB'S THAT FORD HAS PUT OUT BUT NO RECALL. THIS IS A SAFTEY ISSUE THAT THE TRANSMISSION WOULD JUMP INTO NEUTRAL WHILE DOING 50MPH. FORD KNOWS THIS AND THEY ARE NOT ISSUING A RECALL. THIS WILL BE THE LAST FORD I EVER OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651717March 31, 2025
ENGINE
Would like to determine why vehicle was not included in recall 21B10 or 21N03 for cam phaser rattle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651220March 27, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
When driving the vehicle shifts very hard and has a loud clanging in second and fifth gear. It skips those gears and will lag in intersections and on roadways because of the skip. Had it diagnosed by a transmission shop and they said it needed cam phasers. Took it to the dealer and the said it needed a new valve body as the issue was repeatable. Had the valve body replaced and it is still doing it and even worse. No lights came on, and we bought the vehicle used with 81k miles on it and we noticed it right away, so the dealer did a “reprogram” of the software and said it was fine. It started to do it again right away and we called the dealer and they would not return our call. We drove it because we had too until it got bad enough we didn’t feel safe driving it anymore and now it is waiting for the hopes that a new transmission will fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650538March 25, 2025
POWER TRAIN
Vehicle has a rattle upon starting. Also the vehicle is shifting harshly and slipping. Sometimes the vehicle will stop accelerating in the middle of the road, or when accelerating from a stopped position. The RPMs will rise but the vehicle stops having power and the gear indicator moves up and down until it clicks back into a gear and the vehicle will go again. I have had the vehicle examined by a technician and have been told that it is the cam phasers, CDF drum/transmission, and torque converter. Ford will not honor any warranty or cover the cost of these repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650310March 24, 2025
POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The transmission has delays in shifting up and down causing unpredictable ability to accelerate when entering highways in front of speeding vehicles.The Ford technician confirmed the issue and stated that ultimately, the transmission could fail at anytime. The Ford technician strongly encouraged me to replace the transmission after his the dealership inspected the vehicle and were able to replicate the problem. This was an out of pocket expense. Ford has detailed this failure in Technical Service Bulletin 25-2023 which states Harsh engagement Delayed engagement Harsh shift Delayed shift
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647967March 12, 2025
ENGINE
Cam chaser still rattles when starting even after recall was fixed. Getting worse with every drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647135March 8, 2025
POWER TRAIN
10R80 Transmission Failure; transmission bound up in traffic, while under power causing the steering to bind. Dealer diagnosed failure of clutch due to CDF Drum Bushing failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646744March 6, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Expedition. The contact stated that while attempting to start the vehicle, there was an abnormal rattling sound coming from the engine. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the cam phasers needed to be replaced. The contact was informed of Customer Satisfaction Program: 21N03; however, the warranty had expired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645621February 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Expedition. The contact stated that while starting the vehicle, the vehicle was shaking violently, and the engine made rattling sounds. No warning light was illuminated. The vehicle was taken to the dealer, who determined that the cam phasers needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645430February 27, 2025
POWER TRAIN
The contact owns a 2019 Ford Expedition. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer, where it was diagnosed that the transmission had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644055February 21, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Pre-Collision assist not available warning on dash with wrench. Car would not stop decelerating and braking when cars approached from the rear on interstate. Car was jerking. Was on the road for 150 miles when this occurred. After being parked overnight, has not happened again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644096February 21, 2025
ELECTRICAL SYSTEM:HORN
The contact owns a 2019 Ford Expedition. The contact stated that while the vehicle was parked at the residence, the horn made an abnormally loud sound independently. The contact stated that there was a burning odor coming from the horn pad. The contact also stated that the fuse box had turned on and off. A dealer was contacted. The vehicle was taken to a dealer to be diagnosed. The contact was informed that the horn was burned, and the fuse box needed to be replaced. The vehicle was repaired, and the horn and the fuse box were replaced several times. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and informed the contact that the vehicle needed to be diagnosed to determine the cause of the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 89,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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