Ford Expedition Service Bulletins (2022)
206 manufacturer communications on file.
- January 23, 2023•Document ID: 10230924Service Bulletin/Repair InstructionsSEATS
- Mfr Comm. #:
- SSM 51311
- Date Added:
- February 2, 2023
- Manufacturer:
- LINCOLN
SummarySome 2018-2023 Expedition/Navigator vehicles may have a concern where the second row seat is locked in the forward tilted position while using Easy Entry preventing rearward movement. To unlock the seat, tip the seat back fully forward and slide the seat fully forward to its end of track travel. This will allow the seat to then be free to move rearward. This operation is characteristic to the Easy Entry feature of the second row seats. Do not force the seat rearward while in the locked position as it can result in damage to the seat track. Refer to the vehicle's Owner's Manual for further details.
Associated Products (12)Associated Documents - January 19, 2023•Document ID: 10230835Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51306
- Date Added:
- February 2, 2023
- Manufacturer:
- LINCOLN
SummarySome 2018-2023 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0627, P025A, P025B, P00C6, P008A and/or U0109 stored in the powertrain control module (PCM). This may be due to an intermittent or partial disconnect of the harness to the fuel pump control module (FPCM) connector, connector pin push-outs, damaged pins/terminals, or loose/corroded grounds. Inspect FPCM connector, applicable grounds (F-150 - G401, Expedition/Navigator - G403, Transit - G401, 2018-2019 Explorer G302, 2020-2022 Explorer/Aviator - G407) and confirm FPCM connector (F-150 - C4336, Expedition/Navigator - C433, Transit - C433, 2018-2019 Explorer - C3239, 2020-2022 Explorer/Aviator - C4033) is fully seated prior to performing PC/ED diagnostics or replacing any components.
Associated Products (34)2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford Transit2022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford Transit2021 Lincoln Aviator2021 Lincoln Navigator2020 Ford Expedition2020 Ford Explorer+ 14 moreAssociated Documents - December 20, 2022•Document ID: 10228881Service Bulletin/Repair InstructionsEQUIPMENT; VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
- Mfr Comm. #:
- SSM 51265
- Date Added:
- January 6, 2023
- Manufacturer:
- FORD
SummarySome vehicles equipped with power folding mirrors may exhibit power folding mirrors that are inoperative or exhibit a clicking sound. This may be due to the mirrors being manually folded in, during transportation, going through a car wash, bumped in a parking lot, or found during pre-delivery inspection (PDI). Prior to the replacement of any components, attempt to synchronize the mirrors by following the Power Mirrors Synchronization procedure. Refer to Workshop Manual (WSM) Section 501-09 Rear View Mirrors - General Procedures - Power Mirrors Synchronization.
Associated Products (55)2023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Lincoln Aviator2022 Lincoln Navigator2021 Ford Expedition2021 Ford Explorer2021 Ford F-1502021 Ford F-2502021 Ford F-3502021 Ford F-450+ 35 moreAssociated Documents - December 20, 2022•Document ID: 10228808Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- TSB 22-2494
- Date Added:
- January 5, 2023
- Manufacturer:
- LINCOLN
SummaryThis article supersedes TSB 22-2105 to update the vehicles affected, issue, action, and service procedure. Some 2021-2022 F-150/Mach-E and 2022 Expedition/Navigator vehicles equipped with BlueCruise/ActiveGlide may experience loss of BlueCruise/ActiveGlide hands-free driving mode availability. This may be due to an expired BlueCruise/ActiveGlide map file in the gateway module (GWM). To correct the condition, follow the Service Procedure to update the GWM.
Associated Products (6)Associated Documents - December 16, 2022•Document ID: 10228879Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL; BACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51262
- Date Added:
- January 6, 2023
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. If the screens are frozen, remove fuse F24 in the body control module (BCM) for two minutes and reinstall, the screens should power back on. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
Associated Products (2)Associated Documents - December 16, 2022•Document ID: 10228876Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- SSM 51261
- Date Added:
- January 6, 2023
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (145)2023 Ford Bronco2023 Ford Bronco Sport2023 Ford E-1502023 Ford E-2502023 Ford E-3502023 Ford Expedition2023 Ford Explorer2023 Ford F-1502023 Ford Maverick2023 Ford Mustang2023 Ford Mustang Mach-E2023 Ford Ranger2023 Ford Transit2023 Lincoln Aviator2023 Lincoln Navigator2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-350+ 125 moreAssociated Documents - December 16, 2022•Document ID: 10228804Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM; EQUIPMENT
- Mfr Comm. #:
- TSB 22-2492
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience Android Auto/Apple CarPlay connectivity concerns, or center display screen inoperative, frozen or blank. Navigator vehicles with power running boards may randomly not remember the enable/disable setting after a key cycle. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure to reprogram the APIM. The APIM software update that addresses the symptom listed in this article may have been delivered over-the-air (OTA) via Ford Power-Up software updates to connected vehicles that have automatic updates enabled through the center display screen. Enter the vehicle identification number (VIN) in Professional Technician System (PTS) and check the OTA Dashboard under the Connected Vehicle tab for OTA update history. If an update to the APIM has been successfully completed recently and the customer is reporting the symptoms are no longer present, this article may not apply.
Associated Products (2)Associated Documents - December 9, 2022•Document ID: 10228857Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; EQUIPMENT:ELECTRICAL
- Mfr Comm. #:
- SSM 51243
- Date Added:
- January 5, 2023
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update was launched by Amazon on 14-Oct-2022 to remedy this concern. This update will not show in the Ford OTA Dashboard since the rear seat entertainment system is a stand-alone feature. For the Amazon OTA update to occur, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their Amazon account. The Amazon entertainment system software OTA update will happen automatically as soon as Amazon account is connected.
Associated Products (2)Associated Documents - December 1, 2022•Document ID: 10228961Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE; SERVICE BRAKES
- Mfr Comm. #:
- 22OTA22PU1010MIL
- Date Added:
- January 7, 2023
- Manufacturer:
- LINCOLN
SummaryPriority Update 22-PU1010-MIL-LT for 2022 Expedition and Navigator vehicles is now available. Quality improvements include: -Electronic Brake Boost (EBB) interaction enhancement durring neutral tow operation. -Robustness change to brake fluid viscosity algorithm for low temperature compensation to prevent false DTC activation.
Associated Products (2)Associated Documents - November 23, 2022•Document ID: 10226956Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- 22G02
- Date Added:
- December 2, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Expedition Vehicles Rear Climate Control Module Retrofit n all of the affected vehicles, a global supply shortage of semiconductor chips caused unavailability of the rear heating, ventilation and air conditioning control (RHVAC) module for certain vehicles.
Associated Products (1)Associated Documents - November 1, 2022•Document ID: 10226738Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- SSM 51172
- Date Added:
- November 29, 2022
- Manufacturer:
- FORD
SummarySome 2022 Expedition/Navigator vehicles may exhibit reduced or intermittent power steering assist levels at engine start up and vehicle not moving or Steering Assist Fault Service Required message in instrument panel cluster (IPC) with diagnostic trouble code (DTC) U2016:47 present in the Power Steering Control Module (PSCM). This may be due to PSCM software. To correct the condition, reprogram the PSCM using the latest software level of the Ford Diagnosis and Repair System (FDRS). For claiming, use causal part 3504 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (2)Associated Documents - November 1, 2022•Document ID: 10226737Service Bulletin/Repair InstructionsBACK OVER PREVENTION:SOFTWARE
- Mfr Comm. #:
- SSM 51171
- Date Added:
- November 29, 2022
- Manufacturer:
- LINCOLN
SummarySome 2021-2022 F-150 (non-Lightning and non-3.5L PowerBoost), 2022 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator with diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. To correct the condition, update the ABS module to the latest software level using the appropriate scan tool. For claiming, use causal part 2005 and applicable labor operations in Section 02 of the Service Labor Time Standards (SLTS) Manual.
Associated Products (4)Associated Documents - October 18, 2022•Document ID: 10225799Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- OTASU3Expedition
- Date Added:
- November 4, 2022
- Manufacturer:
- FORD
SummarySoftware Update 3 for 2022 Model Year Expedition vehicles is now available. Quality Improvements Include: BlueCruise Map update to allow continued use or re-enable the BlueCruise feature.
Associated Products (1)Associated Documents - October 13, 2022•Document ID: 10224333Service Bulletin/Repair InstructionsUNKNOWN OR OTHER
- Mfr Comm. #:
- SSM 51130
- Date Added:
- October 19, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator equipped with SYNC Gen4 may experience SiriusXM® 360L missing one or more of the following features: Channel 700 and above are not accessible, On Demand tab in the SiriusXM® Browse menu is displayed but grayed out/disabled/not functional, SiriusXM® with 360L toggle switch is not displayed in the Connected Vehicle Features menu. This may be due to the gateway module (GWM) configuration. To correct the condition, perform the GWM-Gateway Module A (GWM) Configuration application using Ford Diagnosis and Repair System (FDRS).
Associated Products (2)Associated Documents - October 10, 2022•Document ID: 10222790Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:INFOTAINMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51127
- Date Added:
- October 11, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles may experience rear seat entertainment screens staying on with possible battery drain. This may be due to Amazon entertainment system software. An over-the-air (OTA) software update is coming on 14-Oct-2022 to remedy this concern. In the interim, remove fuse F24 in body control module (BCM) for two minutes and reinstall, the screens should power back on. Touch each display, select Settings > Network > Turn Off Wi-Fi. Customers can still use the HDMI, and USB ports to connect an external device but Amazon FireTV will not be available until the OTA update. After 14-Oct-2022, vehicle power needs to be turned on, touch each display, select Settings > Network > Turn On Wi-Fi. Customer will need to connect to their account. The Amazon entertainment system software OTA update will happen automatically as soon as account is connected.
Associated Products (2)Associated Documents - October 7, 2022•Document ID: 10222789Service Bulletin/Repair InstructionsELECTRICAL SYSTEM:STARTER ASSEMBLY
- Mfr Comm. #:
- SSM 51122
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome 2017-2022 F-250-F-550, 2015-2020 F-150 and 2018-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual (WSM), Section 501-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non-functional lock cylinder removal procedure.
Associated Products (35)2022 Ford Expedition2022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502021 Ford Expedition2021 Ford F-2502021 Ford F-3502021 Ford F-4502021 Ford F-5502020 Ford Expedition2020 Ford F-1502020 Ford F-2502020 Ford F-3502020 Ford F-4502020 Ford F-5502019 Ford Expedition2019 Ford F-1502019 Ford F-2502019 Ford F-350+ 15 moreAssociated Documents - October 6, 2022•Document ID: 10225542Service Bulletin/Repair InstructionsEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
- Mfr Comm. #:
- 22P08 S2
- Date Added:
- November 1, 2022
- Manufacturer:
- FORD
SummaryCertain 2022 Model Year Expedition/Navigator, 2021-2022 Model Year F-150 and Mach-E Vehicles Equipped with Ford/Lincoln Co-Pilot and BlueCruise/ActiveGlideBlueCruise/ActiveGlide Maps Expiration REASON FOR THIS SUPPLEMENT The technical instructions have been updated with additional details and screen shots to assist in successfully updating the gateway module (GWM) and BlueCruise/ActiveGlide Maps. Additional population has been added to the affected vehicles with updated build dates. Added requirement to verify through PTS that the Field Service Action (FSA) is still open (OASIS) and the vehicle has not already received the OTA update
Associated Products (6)Associated Documents - October 6, 2022•Document ID: 10222788Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- SSM 51120
- Date Added:
- October 11, 2022
- Manufacturer:
- FORD
SummarySome Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should only be machined if directed by the WSM because one or more of the following conditions are present on the braking surface: scoring, excessive corrosion/rust or pitting, bluing/discoloration and/or heat spots. For additional information, refer to WSM section 206-00.
Associated Products (124)2022 Ford Bronco2022 Ford Bronco Sport2022 Ford E-1502022 Ford E-2502022 Ford E-3502022 Ford E-4502022 Ford Edge2022 Ford Escape2022 Ford Expedition2022 Ford Explorer2022 Ford F-1502022 Ford F-2502022 Ford F-3502022 Ford F-4502022 Ford F-5502022 Ford F-6502022 Ford F-7502022 Ford GT2022 Ford Maverick2022 Ford Mustang+ 104 moreAssociated Documents - September 19, 2022•Document ID: 10220326Service Bulletin/Repair InstructionsEQUIPMENT; ELECTRICAL SYSTEM
- Mfr Comm. #:
- SSM 51085
- Date Added:
- September 20, 2022
- Manufacturer:
- LINCOLN
SummarySome 2022 Expedition/Navigator vehicles equipped with a family entertainment system may experience system concerns. For assistance, contact the VOXX Customer Service Dept. at 1-866-869-7888. If possible, record the device serial number by selecting the gear icon from the home screen, then Settings, scroll to Device and Software, select About, then Your TV and the serial number will be shown on the right-hand side. If the unit will not power up, the serial number is on the label on the back of the monitor. It may also be beneficial to know the date the issue occurred, how long the monitors were on prior to the issue, what was being done (streaming video, high-definition multimedia interface (HDMI), what apps) and if the fundamental operating system (FOS) version was recently updated. For claiming, refer to the Warranty and Policy manual for Ford Licensed Accessories.
Associated Products (2)Associated Documents - August 22, 2022•Document ID: 10218607Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC; SERVICE BRAKES
- Mfr Comm. #:
- SSM 51043
- Date Added:
- August 22, 2022
- Manufacturer:
- FORD
SummarySome 2021-2022 F-150 3.5L PowerBoost, 2022 F-150 Lightning and 2022 Expedition/Navigator vehicles may exhibit an illuminated anti-lock brake system (ABS) indicator and stability-traction control indicator and diagnostic trouble code (DTC) C1013:09 stored in the ABS module. This may be due to ABS module software parameters. This condition does not affect brake system hydraulic functionality. Clear the DTC to restore ABS functionality. Inform customers that engineering is currently working on a solution for this condition and will be released via an over the air (OTA) software update expected in November 2022. Software will update automatically if the vehicle is connected to FordPass/LincolnWay. Monitor OASIS for additional information. Schedule a service appointment for customers that are not connected to FordPass/LincolnWay once the repair becomes available.
Associated Products (4)Associated Documents