Ford Escort Complaints

3,936 consumer complaints on file.

#730555September 7, 2000
SEAT BELTS:FRONT:ANCHORAGE
BOTH RIGHT AND LEFT SHOULDER SEAT BELTS HAVE SEPERATED FROM THE TRACK AND MOTORIZED ASSEMBLY. SEAT BELTS WILL ARE NOT SECURED PROPERLY TO VEHICLE. CONTACTED FORD IN JUNE 2000 AND REQUESTED REPAIR. FORD DECLINED TO REPAIR SEAT BELTS WITHOUT CHARGING THE CUSTOMER. THIS IS A SEVERE SAFETY HAZARD AND I HAVE NOTED MANY FORD ESCORTS WITH SIMILAR PROBLEMS. ALSO, THERE ARE MANY COMPLAINTS LISTED FROM OTHER ESCORT OWNERS ON YOUR WEBSITE. PLEASE INVESTIGATE THIS SAFETY HAZARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869892September 7, 2000
STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
TRUNK CYLINDER COLLAPSED WHEN OPENED DUE TO DEFECTIVE SPRINGS. DEALER HAS REPAIRED VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869922September 7, 2000
SEAT BELTS:FRONT:RETRACTOR
REAR SEAT BELTS ON DRIVER SIDE FAILED TO RETRACT TO ORIGINAL POSITION. HAD PLACED CHILD SEAT IN SEAT BELT THAT KEPT COMING LOOSE. IT NEEDED A LOCKING FOR CHILD SEAT TO TIGHTEN & SHORTEN THE BELT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730452September 6, 2000
SEAT BELTS:FRONT:RETRACTOR
WHEN I REMOVED MY FOUR YEAR OLDS SAFETY SEAT TO CONVERT IT TO A BOOSTER SEAT, I DISCOVERED THAT THE SEAT BELT IN THE REAR ON THE DRIVERS SIDE NO LONGER RETRACTED. THE ONE ON THE PASSENGER'S SIDE STOPPED RETRACTING APPROXIMATELY SIX MONTHS AGO. WHEN I TOOK THE CAR TO THE DEALERSHIP TO HAVE IT REPAIRED, I WAS TOLD THAT IT WOULD COST $430.00 TO REPLACE BOTH SEAT BELTS. WHAT BOTHERS ME IS THAT THESE WERE NOT OVERLY USED SEAT BELTS. ONE SEAT BELT HAD A CAR SEAT STRAPPED INTO IT FOR 4 YEARS. HAD I NOT BEEN CONVERTING THE CAR SEAT, I WOULD HAVE NEVER KNOWN OF THE PROBLEM. BECAUSE OF SEAT BELTS THAT WERE FAILING, AND NOT FROM EXCESSIVE USE I MIGHT ADD, MY CHILD COULD HAVE BEEN SERIOUSLY INJURED OR EVEN KILLED. *AKY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869676September 6, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE CUT OFF SEVERAL TIMES WITH NO WARNING DURING ANY SPEED. DEALER HAS LOOKED AT THIS, TRYING TO SOLVE THE PROBLEM, BUT NOTHING WORKED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#6900499September 5, 2000
ELECTRICAL SYSTEM:WIRING
WHILE DRIVING, CONSUMER NOTICED THAT SOMETHING WAS BURNING AND PULLED OVER, THERE WAS A SHORT WITH A WIRE IN THE DASH, CAUSING A FIRE IN THE PASSENGER COMPARTMENT, CLAIM 60-C180-623. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#730088September 4, 2000
SEATS
THE WINSHIELD WIPER WILL COME ON AND OFF INTERMITTENLY. WITHOUT PRIOR WARNING THE DEALERSHIP IS AWARE OF THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#730174September 4, 2000
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:WINDSHIELD, SEATS
AFTER I PURCHASED MY FORD ESCORT, THE FIRST THING I NOTICED WAS THE WINDSHIELD MADE NOISE AS I WOULD DRIVE, IT SOUNDED LIKE IT WAS POPPING OUT OF THE CAR,AND THEN THE WINDSHEILD CRACKS AT THE TOP SEAM OF THE CAR . I CALLED FORD TO BE TOLD THEY WERE NOT RESPONSIBLE. NEXT MY IGNITION STARTS MALFUNCTIONING, SOMETIMES THE KEY WONT GO IN, OTHER TIMES THE IGNITION WILL TURN ON WITHOUT A KEY , THE KEY IS TORN UP, THE IGNITION UNIT RECENTLY WONT TURN THE KEY IN IT , I HAVE ACTUALLY BEEN STUCK IN PUBLIC CAUSE THE IGNITION WOULD NOT WORK. I REALLY DO NOT UNDERSTAND WHY? BUT BOTH MY BUCKET SEATS IN THE CAR BREAK AT THE SAME TIME? I'M DRIVING THE CAR, AND THE NEXT THING I KNOW IS THAT I'M LAYING IN MY DAUGHTERS LAP IN THE BACK SEAT., THIS WAS A VERY, SCARY EXPERIENCE. THANK GOD NO ONE WAS HURT, ARE THE SEATS SUPPOSED TO MALFUNCTION IN THIS WAY? LAST MY HATCHBACK RATTLES , IT ACTS LIKE THE HINGES AT THE TOP ARE BREAKING , AND THE HATCHBACK LOCK STOP UNLOCKING THE HATCHBACK, I CALLED FORD AND WAS TOLD THEY WOULD SEND ME INFORMATION, BUT THIS NEVER HAPPENED. CAN YOU HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869417September 4, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE EXPERIENCING PROBLEM WITH STALLING DUE TO A ENGINE DISPLAY MOUNT PFI MODULE; REPLACEMENT WAS DONE ON TWO OCCASIN WITHIN THREE MONTH. UNABLE TO RESOLVED THE PROBLEM. DEALER NOTIFIED. PLEASE PROVIDE ANY FURTHER DETAILS:
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#730027September 3, 2000
ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:MANUAL TRANSMISSION
SINCE THE IGNITION SWITCHED HAS BEEN REPLACED VEHICLE STILL STALLED OUT.NOTICED THAT THE ENGINE AT IDLE SPEED LOOPS OR IDLES ERRATICALLY.TRANSMISSION ALSO SHIFTS SLOPPY HAVE TAKEN THE CAR TO TWO TRANSMISSION PLACES AND FOUND NOTHING.ALSO COSMETIC LIGHT ON PASSENGER SIDE VISOR STAYS LIT WHEN FLAP IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869324September 1, 2000
SEAT BELTS
DRIVER'S SIDE GUIDERAIL CABLE MALFUNCTIONED, RENDERING THE RESTRAINT INOPERABLE*AK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869328September 1, 2000
AIR BAGS:FRONTAL
WHILE PARKED WITH NO PASSENGERS BOTH AIR BAGS DEPLOYED WITHOUT REASON. DEALER HAS BEEN CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729779August 31, 2000
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE MOUNTS WERE APPARENTLY WEAKENED AND ALLOWED THE ENGINE TO VIBRATE EXCESSIVELY, BEGINNING AT THE TIME OF VEHICLE PURCHASE AND CONTINUING, GROWING WORSE, THROUGH APRIL 2000, WHEN I HAD THE PARTS REPLACED UNDER WARRANTY; I WAS TOLD THAT THERE IS A TSB INVOLVING THEM BUT NO RECALL AND NO PUBLIC NOTICE... THIS COULD POTENTIALLY BE DANGEROUS IF THE WEAKENED MOUNTS BREAK! MY PROBLEM HAS BEEN SOLVED BUT I WOULD LIKE TO HAVE HAD SOME WARNING FROM FORD OR NHTSA THAT THIS MIGHT OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729526August 30, 2000
WHEELS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WITHIN 4 MTHS HAD PROBLEM W/ TRANSMISSION, TOOK 4 MINS FOR DEALER TO SAY THERES NOTHING WRONG, WHEN I GOT MY NEW TIRES FOR PEPBOYS I HAD TO FIX MY BRAKES, TRANSMISSION,SUSPENSION, EVEN GOT SPEED TICKETS FOR NO REASON,I KEEP MY CAR IN VERY GOOD CONDITION AND I STILL HAVE MY ENGINE LIGHT ON AND I HAVE ABOUT 70% OF THE SAME PROBLEMS OTHERS HAVE IN THE NHTSACMPLT SECTION. I THINK THE ESCORT SHOULD BE RECALLED FOR SO MANY UNSAFE PROBLEMS.( DOT NUMBER: UJ956KLP12 TIRE SIZE: P19570R14 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729567August 30, 2000
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY OWNERS MAINTENANCE SCHEDUAL CALLS FOR THE TIMING BELT OF THE 1.8L ENGINE(ONLY)TO BE CHANGED AT 60K, WERE THE 1.9L ENGINE TIMEING BELT IS NOT LISTED. MADE MYSELF A REAL PAIN TO HAVE IT CHANGED. I WAS TOLD THAT IT SHOULD NOT BE CHANGED IN MY VIEHICLE. NOW THAT THE BELT HAS BROKEN, I AM TOLD THAT IT IS MAY OWN STUPID FAULT. I LIKE TO DO THE PREVENTATIVE MAINTENANCE ON THE CARS. WHAT I WOULD LIKE TO KNOW IS; WHERE DO I GO WRONG? I KNOW THAT IT SHOULD HAVE BEEN CHANGED, BUT WHY PUT IT IN THE OWNERS MANUAL NOT TO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#869084August 29, 2000
AIR BAGS:FRONTAL
CONSUMERS VEHICLE WAS STRUCK FROM BEHIND & KNOCKED INTO VEHICLE IN FRONT. HOOD & HEADLIGHTS HAD TO BE REPLACED. 29-AUG-2000, ANOTHER VEHICLE STRUCK CONSUMER'S VEHICLE FROM THE SIDE, AND AIRBAGS DIDN'T DEPLOY. CONSUMER SPOKE WITH DIFFERENT DEALERS & GOT THE RUN AROUND. CONSUMERS WAS VERY CONCERNED IF IT WAS DEFECTIVE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729377August 28, 2000
AIR BAGS
THE AIR BAGS DID NOT DEPLOY AT THE POINT OF IMPACT. FRONT END COLLISION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#729247August 27, 2000
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
I PURCHASED THIS VEHICLE NEW IN !995, AND FOR THE LAST 6 YEARS I HAVE HAD PROBLEMS WITH THE COOLING SYSTEM. DURING THE PERIOD OF 6/3/97 THRU 6/17/97 ALONE, THE PROBLEM OCCURED 5 TIMES. BERGE FORD HAS REPAIRED THIS PROBLEM EACH AND EVERY YEAR THAT I HAVE OWNED IT. I AM NOT COMPLETELY SURE WHAT CAUSES THIS PROBLEM BUT THE SAME COMPONENTS ARE INVOLVED EACH TIME. THE FAILURE CAUSES THE RELAYS TO BURN OUT INITIALLY, OR THE WIREING HARNESS TO SUFFER DAMAGE AND THESE FAILURES CAUSE THE COOLING FAN TO EITHER BECOME INOPERATIVE OR BURN OUT AS WELL. I HAVE SERVICE RECORDS (SO FAR) FOR 15 SUCH REPAIRS SINCE 1995. THEY CONTINUE TO THIS DAY. THIS YEAR I HAVE ONCE AGAIN HAD TWO FAILURES, AND THE ONE THAT CAUSES ME TO CONTACT YOU HAPPENED ON 8/17/2000. THIS ONE WAS NOT A COMPLETE FAILURE BUT WAS AN INTERMITENT COOLING PROBLEM AND I WAS VERY CLOSE TO THE DEALER SO I DROVE IN. THEY ACCEPTED THE VEHICLE AS USUAL, AND MY ADVISOR AGREED TO COVER THE REPAIR AT NO CHARGE AND PROVIDE ME A RENTAL CAR AS THEY HAVE DONE COUNTLESS TIMES IN THE PAST.. ONLY THIS TIME MY SERVICE ADVISOR MENTIONED THAT FORD HAD A "NEW" BOSCH RELAY AND WIRE SYSTEM WHICH HE CLAIMED WOULD SOLVE MY PROBLEM. OF COURSE I WAS INTERESTED, ALL I EVER WANTED WAS FOR THEM TO KEEP THEIR ORIGINAL PROMISE OF "REPAIRING IT RIGHT THIS TIME". THE DIFFERENCE ON THIS OCCASION WAS THAT NOW THAT THEY HAD THE "RIGHT" PARTS TO REPAIR THE CAR ONCE AND FOR ALL, AND THESE PARTS WOULD COST ME OVER $400.00 I TRULY FEEL THAT THIS IS COMPLETELY UNFAIR AS THE COST OF REPAIR HAS BEEN COVERED FOR THE MOST PART FOR OVER SIX YEARS WITH PARTS WHICH CONTINUE TO FAIL OVER AND OVER. AND NOW THAT THEY HAVE THE CORRECT PARTS, THEY ARE NOT GOING TO COVER THEM. I HOPE THAT YOU MAY BE ABLE TO ASSIST ME AND OTHERS WHO MAY HAVE THIS PROBLEM. IF NOT, CAN YOU GIVE ME ANY ADVISE AS TO WHAT MY RIGHTS ARE IN THIS MATTER. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729289August 27, 2000
SEATS
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#729291August 27, 2000
UNKNOWN OR OTHER
NO SUMMARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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