Ford Escort Complaints

3,936 consumer complaints on file.

#10019069May 21, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS, STEERING:LINKAGES:TIE ROD ASSEMBLY
I BOUGHT A 1997 FORD ESCORT WAGON NEW AND LOVE IT AND HAS ONLY 30000 MILES ON IT. RECENTLY I HAD A PROBLEM WITH STEERING THE VEHICLE SO I HAD IT CHECKED OUT AT AN AUTO REPAIR SHOP. THE MECHANIC TOLD ME I NEEDED NEW TIE ROD ENDS AND BOTH REAR COIL SPRINGS WERE BROKEN. AS I DO NOT DRIVE THIS VEHICLE HARD AND DO NOT HAUL ANYTHING EXCEPT MY PUPPY AND GROCERIES, I HAD A HARD TIME BELIEVING THIS. SO I TOOK IT TO ANOTHER GARAGE AND ANOTHER MECHANIC TOLD ME THE SAME THING AND SHOWED IT TO ME. I AM NO LONGER DRIVING THIS VEHICLE AS IT IS UNSAFE AND THIS VEHICLE SHOULD BE PLACED ON A RECALL LIST AND FIXED BY FORD FREE OF CHARGE. NEITHER ME OR MY HUSBAND HAVE EVER HAD THIS HAPPEN AND WE FEEL THAT DEFINITELY THIS HAS TO BE A FACTORY DEFECT. PLEASE ADVISE ME AS SOON AS POSSIBLE WHAT TO DO ABOUT THIS DEFECTIVE VEHICLE SO THAT I CAN KNOW WHICH DIRECTION TO PURSUE THIS MATTER, A.E., NEWSPAPERS, TV STATIONS, ETC. THANKS FOR YOUR HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020322May 21, 2003
AIR BAGS:FRONTAL
WHILE DRIVING 30 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION YET NONE OF THE AIR BAGS DEPLOY. *NLM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10020048May 19, 2003
AIR BAGS
THE VEHICLES AIR BAG CAUGHT ON FIRE. *NLM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10018833May 17, 2003
STEERING:LINKAGES:TIE ROD ASSEMBLY, SUSPENSION:REAR:SPRINGS
REAR COIL SPRINGS ARE CRACKED - BOTH SIDES. VEHICLE ONLY 5 YEARS OLD. USED IN PRIMARILY IN CITY, RUNNING ERRANDS - FOR RETIRED COUPLE. ALSO: LEFT OUTER TIE ROD END IS WORN OUT AND HAS TO BE REPLACED. THIS CAUSES A VIBRATION AT HIGHWAY SPEEDS AND ALSO RATTLES WHEN GOING OVER SMALL BUMPS (<1") AT LOW SPEEDS (<10 MPH). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018804May 16, 2003
SUSPENSION:REAR:SPRINGS
THE REAR SUSPENSION IN MY CAR IS ALL OUT OF WHACK. I HAVE BEEN TOLD THAT I NEED TO REPLACE THE REAR SPRINGS. MY MECHANIC SAYS THAT HE HAS SEEN A LOT OF PROBLEMS LIKE WITH REAR SUSPENSION IN THESE CARS. I DRIVE AN ESCORT WAGON. I DON'T GO OFF ROADING SO I DON'T UNDERSTAND WHY THE REAR SPRINGS ARE BROKEN. SEEMS LIKE THIS COULD BE AN ISSUE OF A FAULTY PART OR SUSPENSION SYSTEM. WHEN I HAVE PEOPLE IN THE BACK SEAT OF MY CAR THE HANDLING IS AWFUL AND I HAVE TO GO REALLY SLOW OVER ANY SORT OF BUMP BECAUSE THE CAR WILL BOTTOM OUT! JUST THOUGHT OTHERS MAY BE EXPERIENCING THIS PROBLEM. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018816May 16, 2003
UNKNOWN OR OTHER
PURCHASED A 1996 ESCORT AND MY COMPLAINT IS THAT THE ORIGINAL GREEN PAINT JOB WAS NOT WORTHY OF THE CAR ITS ON. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019735May 14, 2003
EQUIPMENT:APPLIANCE:AIR CONDITIONER
LTR FM AGNES VANANTWERP (FL) MR THE CONSUMER SEEKED REIMBURSEMENT FOR THE REPAIR OF LEAKAGE IN THE EVAPORATOR WHICH CAUSED DAMAGE TO THE AIR BAG MONITOR DOT 2003-2332. SINCE THEN, THERE WAS CONDENSATION IN THE A/C WHEN IN USE AND CAUSED THE FLOOR ON THE PASSENGER SIDE TO FILL WITH WATER. SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018606May 13, 2003
STRUCTURE, CHILD SEAT:BASE
MY WIFE WAS INVOLVED IN A HEAD ON COLLISION. SHE AND MY TWO CHILDREN WERE CHOPPERED TO A TRAUMA UNIT. MY 10 WEEK OLD SON WAS IN THE EVENFLO ON MY WAY SYSTEM AND THE BASE BROKE APART UPON IMPACT. THE SYSTEM HELD HIM IN PLACE, BUT MY CONCERN IS WITH THE BASE BREAKING APART. MODEL#4921B7P2 MANUFACTURED 14 JAN98. *JB
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#10018561May 12, 2003
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE MY DAUGHTER WAS DRIVING OUR 1989 FORD ESCORT SHE TURNED L TO PULL INTO A DRIVE WAY AND SHE SMELLED SMOKE. SHE ONLY GOT A FEW YARDS AND THE CAR BURST INTO FLAMES. I DID CONTACT MY INSURANCE COMPANY, BUT SINCE THE CAR WAS NOT INSURED FOR FIRE. THEY RECOMMENDED I CONTACT FORD. WHEN ASKED IF THERE WERE ANY DEFECTS THAT WOULD CAUSE THE CAR TO BURST INTO FLAMES. I WAS TOLD NO THERE WAS NOT. SO THERE WAS IT WAS NOT INVESTIGATED. WHILE LOOKING OVER THIS WEB SITE I HAVE FOUND MANY FIRES. AND I WAS WONDER IF ANY ACTION COULD BE TAKEN. I DO NOT SOMEONE ELSE'S DAUGHTER DRIVING DOWN THE ROAD AND POSSIBLY BURNING TO DEATH. AND I FEEL FORD SHOULD HAVE BEEN HONEST WITH ME. THANK YOU, [XXX]. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10019545May 9, 2003
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE CONSUMER TOOK THE VEHICLE FOR RECALL REPAIRS ON THE AIR BAG MODULE ON 5/5/2003 TO THE DEALER. THE DEALER REFUSED TO DO THE REPAIRS WITHOUT AN EXPLANATION. ON 5/8/2003 THE AIR BAG MODULE SHORT CIRCUITED AND CAUGHT ON FIRE. THE VEHICLE EXPLODED. RECALL # 02V323000. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10019427May 8, 2003
ELECTRICAL SYSTEM:HORN
THE HORN ACTIVATED BY ITSELF WHEN THE VEHICLE WAS PARKED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019460May 8, 2003
SEAT BELTS:FRONT
THE FRONT AUTOMATIC SEAT BELT CONTINUOUSLY FAILED, WHICH RESULTED IN THE BELT BEING INOPERATIVE. THE ENTIRE SYSTEM NEEDED TO BE REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019381May 7, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLES CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND GIVEN A TUNE UP. A DAY LATER THE ENGINE SIEZED. THE VEHICLE WAS TAKEN BACK TOT HE DEALER AND THEY REPLACED THE ENGINE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018285May 6, 2003
SEAT BELTS:INTEGRATED CHILD SEAT
WHEN THE CONSUMER PLACED HER DAUGHTER INSIDE OF THE CHILD INTERGRATED CAR SEAT, THE CONSUMER NOTICED THE STRAP HAD SEPARATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016960May 3, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
PASSENGER COMPARTMENT FUSE BLOWN ALONG WITH TAIL LIGHT, TURN SIGNAL, BRAKE LIGHT AND RADIO NOT FUNCTIONING. FOUND MELTED WIRES UNDER DASH BY THE FUSE BLOCK MAKING THE IGNITION BELL RING WITHOUT KEY IN IGNITION. SMOKE COMING FROM UNDER DASH. SERVICE DEALER CLAIMS IT WILL BE IN EXCESS OF $2000.00 TO REPAIR.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017982May 1, 2003
AIR BAGS
THE AIR BAG BURNED THE VEHICLES DASH. THIS OCCURRED PRIOR TO THE CONSUMER RECEIVING THE RECALL NOTIFICATION (RECALL NUMBER 02V-323000). *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017925April 30, 2003
AIR BAGS:FRONTAL
THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS DEPLOYED 3 TO 4 MINUTES LATER, AND THEN SMOKE EMITTED FROM THE AIR BAGS. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10016797April 30, 2003
SUSPENSION:REAR:SPRINGS:COIL SPRINGS
BOTH REAR COIL SPRINGS ON MY 1998 FORD ESCORT SE WAGON WERE FOUND TO BE BROKEN (EACH CRACKED AND BROKE IN TWO PIECES BENEATH THE PLASTIC SLEEVE). VEHICLE HAD 52,715 MILES AT THE TIME, BUT FROM CORROSION EVIDENCE OF BROKEN SPRINGS, IT APPEARS THEY MAY HAVE BEEN BROKEN FOR AWHILE PRIOR TO DISCOVERY. FOUR OTHER INCIDENTS NOTED ON SAME YEAR/MAKE/MODEL VEHICLE WITHIN THIS DATABASE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10016680April 29, 2003
UNKNOWN OR OTHER
I BOUGHT A USED CAR THROUGH EBAY FROM ADAM FROM EAST COAST MOTORS USED CAR DEALER FOR $1200. HE ADVERTISED THE CAR AS HAVING ANTI-LOCK BRAKES AND DRIVERS SIDE AIRBAG, BOTH SAFETY FEAURES WHICH I NEEDED FOR MY GIRLFRIEND AND FUTURE CHILD. UPON TAKING IT FOR A REQUIRED PA INSPECTION 2 WEEKS LATER, AND SPENDING $700 FOR IT JUST TO PASS, I FOUND OUT IT DIDN'T HAVE ANTI-LOCK BRAKES OR DRIVERS SIDE AIRBAG. I CONTACTED HIM AND WE AGREED ON A REFUND OF $200. BEFORE I GOT HIS ATTORNEY'S PAPERS TO SIGN BEFORE HE SENT THE REFUND, I RECEIVED THE TITLE IN THE MAIL. IT HAD 125,543 MILES ON IT, BUT THE CAR ODOMETER (AND HOW IT WAS ADVERTISED) HAD 99,175 MILES. I CONTACTED HIM AGAIN TRYING TO FIND A RESOLUTION. SINCE THE DATE OF THE REPORTED MILEAGE WAS PAST THE DATE I BOUGHT IT, HE WILL DO NOTHING AT ALL FOR FOR ME, NOT EVEN THE AGREED $200. BUT THE REPORTED MILEAGE WAS TAKEN FROM THE LAST TITLE TRANSFER, WHEN HE BOUGHT THE CAR. WE WAS VERY RUDE IN HIS LAST EMAIL. PLEASE HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10017651April 28, 2003
AIR BAGS
NAR 04/28/2003 MR THE CONSUMER RECIEVED SAFETY RECALL #(02S44) REGARDING AIR BAG MONITORS. PRIOR TO THAT THE CONSUMER EXPERIENCED PROBLEMS WITH THE AIR BAG LIGHT FLASHING ON, THE VEHICLE WAS TAKEN TO HAVE REPAIRS MADE AND IT COST OVER $500.00 FOR A PROBLEM THAT MAY HAVE ALREADY EXISTED IN REFERENCE TO THE RECALL. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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