Ford Escort Complaints

3,936 consumer complaints on file.

#10080805July 11, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
OUR ZX2 HAS BEEN NOTHING BUT TROUBLE! ON 9-10-02 (29,183 MILES) $342.30 WORTH OF WORK WAS DONE ON THE BRAKE SYSTEM: FRICTION RELINE, DISC PADS, BRAKE SHOES, ROTORS, DRUMS, DISC HARDWARE (WHICH WAS BROKEN), SHIM KIT, RETURN SPRINGS (WEAK), BLEED & ADJUST, AND BEARING PACK. ON 6-19-03 (37,829 MILES) WE HAD TO HAVE THE COMPLETE TRANSMISSION REPLACED. THE COST FOR THIS WAS $1560.07, BUT SINCE OUR WARRANTY HAD JUST EXPIRED OUR LOCAL MECHANIC HAD FIREND AT A FORD DEALER WHO GAVE US THE 'GOOD FAITH' POLICY AND WE ONLY PAID HALF. GEE...WHAT A BARGAIN FOR A 4 YEAR OLD CAR. 2 MONTHS LATER, OUR A/C WENT OUT. W DELAYED REPAIR DUE TO $. ON 2-10-04 (44,000 MILES) THE HOUSING AND WATER PUMP BROKE. THIS IS A HUGE METAL PIECE WHICH THE MECHANIC SAID HE'D HAD NEVER SEEN BREAK. IT SNAPPED LIKE PLASTIC. THE COST OF THIS WAS $509.47. ON 2-24-04 (44,428 MILES) WE HAD TO HAVE THE BATTERY AND CABELS REPLACED WHICH COST $117.58. ON 3-22-04 WE REPAIRED THE A/C (45,524 MILES). THE TECHNICIAN FOUND CONSTANT CONTROL RELAY MODULE FAULTY. THIS COST $375.76. ON 4-25-04 (@ 45,700 MILES) ANOTHER HUGE METAL PIECE BROKE! IT WAS THE SERP. TENSION HOUSING AND BELT. THE MECHANIC AGAIN SAID HE HAS NEVER SEEN THAT PROBLEM, SPECIAL ORDERED THE PART FROM A FORD DEALER WHO WAS ALSO SHOCKED. THIS COST US $195.96. SO FAR, WE HAVE SUNK $2321.11 INTO THIS CAR. THE WORST PART IS THAT WE STILL OWE ON IT. MAY OF '04 WE WENT TO LOU GRUBB FORD AND WERE TOLD THAT THEY WERE NOT RESPONSIBLE BECAUSE OUR OIL CHANGES WERE NOT DONE AT A FORD DEALER! FORD FIELD ENGINEER DENIED SEEING US. THE FORD C.S. WOMAN SAID, "WELL, I GUESS IT'S TIME TO TRADE IN THE CAR. PEOPLE TRADE IN BAD CARS ALL THE TIME". I HAVE ISSUES KNOWING THAT SOME POOR SOUL WILL OWN THIS MONEY TRAP. WE HAVE WRITTEN 3 LETTERS TO THE FORD HEADQUARTERS IN DEARBORN, MI, BUT HAVE HAD NO RESPONSE. IT SHAKES & IDLES LIKE IT COULD DIE AT ANY TIME! I WOULD LOVE TO SEE A CLASS ACTION SUIT. I WILL NEVER BUY A FORD AGAIN IF THIS IS THEIR IDEA OF 'BUILT FORD TOUGH'. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080745July 10, 2004
ENGINE AND ENGINE COOLING
ENTIRE CAR VIBRATES NOTICEABLY AT IDLE. DEALER STATED THAT IT IS CHARACTERISTIC OF VEHICLE, BUT SINCE THERE WAS AN EXISTING TSB ON THE PROBLEM, ATTEMPTED A FIX. (TO NO AVAIL.) *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080503July 7, 2004
STRUCTURE:BODY:BUMPERS
PAINT ON REAR BUMPER IS DEFECTIVE. AT FIRST IT SEEMED TO BE FADING IN ONE SPOT BUT SOON THE COATING CRACKED AND THE SPOT IS GETTING LARGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080427July 6, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
SMELL OF GASOLINE INITIALLY NOTED. APPEARANCE OF GASOLINE UNDER VEHICLE FOLLOWING FILLING OF TANK PROMPTED INVESTIGATION OF SOURCE OF GASOLINE SMELL AND LEAK. *NM NO CONSEQUENCES RESULTED FROM LEAKAGE OF GASOLINE. SOURCE OF GASOLINE SMELL/LEAK WAS TRACED TO DETERIORATED HOSE BETWEEN FILLER PIPE AND GASOLINE TANK. HOSE HAD BECOME BRITTLE AND CRACKED NEAR CONNECTION TO GASOLINE TANK. HOSE WAS REPLACED WITH STANDARD FUEL HOSE PURCHASED FROM RETAIL PARTS STORE. HOSE THAT WAS REMOVED IS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081418July 6, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. CONSUMER RESTARTED VEHICLE AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. CONSUMER INFORMED THE MECHANIC THAT THIS PROBLEM OCCURRED MORE THAN ONCE, AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078993June 29, 2004
EQUIPMENT, ENGINE AND ENGINE COOLING
I HAVE A 1997 FORD ESCORT THAT IS AT DRBN TOTAL AUTOMOTIVE, 23420 VAN BORN RD.,DBN HTS, MI 48125 FOR A PREVENTATIVE MAINTENANCE ISSUE. REAR MAIN SEAL LEAK (VERY MINOR AT THIS POINT, A LITTLE SPOT ON TRANS) WAS FOUND BY BELLE TIRE (DRBN, MI). DRBN TOTAL REPLACED FRONT PUMP SEAL & REAR MAIN SEAL FOR $486.85 ON 6/5/04. I RETURNED 6/14/04 (STILL LEAKING, BUT NOW ON THE GROUND). THEY KEPT FOR 9 DAYS, CHANGED THE SEAL & PUT A COVER ON THE CRANK. WHEN I PICKED UP, I GOT 5 MINUTES AWAY & THE TRANSMISSION FLUID WAS POURING OUT OF MY CAR & SMOKING. I HAD CAR TOWED IN 6/24/04 & IT IS STILL THERE. THEY ARE NOW PUTTING A SEAL SAVER ON THE MAIN SEAL. THE MANAGER OF THE STORE ADVISED ME THAT THEY DID NOT KNOW WHAT ELSE TO DO & THEY TALKED TO THE DEALER OF THE CAR. THE DEALER CLAIMS THEY HAVE NEVER HAD THIS PROBLEM WITH AN ESCORT BEFORE. DRBN TOTAL SAYS THEY WILL GIVE ME MY MONEY BACK IF THEY CAN'T FIX IT. I DISAGREE WITH THAT BECAUSE I CAME IN THERE WITH MONEY & A CAR THAT WAS RUNNING WITH A PROBLEM THAT SHOULD HAVE BEEN TAKEN CARE OF WITHOUT KEEPING MY CAR FOR 3 GOING ON 4 WEEKS (OFF AND ON) & DESTROYING MY TRANSMISSION. I AM HANDICAPPED & WORK & I WAS RECOMMENDED THIS STORE BY A USMA AUTOMOTIVE MEMBER & I PRIDE MYSELF IN KEEPING UP MY MAINTENANCE ON MY CAR. NOW I'M STUCK, PLEASE HELP!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080142June 29, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING OVER 50 MPH THROUGH A WATER PUDDLE ENGINE STALLED. DEALERSHIP SERVICED VEHICLE, AND NOTICED THAT ENGINE BLEW OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079010June 29, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
LAST MAY 23RD 2003 I HAD THE MY CAR RECALLED FOR THE RECALL #02V323000. THIS WEEK MY AIR BAG MONITOR LIGHT WAS BLINKING. DIAGNOSTIC CODE 52. THE INTEGRATED AIRBAG MONITOR(IABM) FAILED. ONLY ONE YEAR LATER, THE IABM FAILS, AND THE RECALL DOESN'T COVER THE IABM, BUT JUST A SHIELD AND GREASE. SHOULDN'T THE RECALL COVER THE FAILING INTEGRATED AIR BAG MONITOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078929June 28, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED AFTER 59,039 (VEHICLE WOULD MOVE FORWARD WHEN TRANSMISSION SELECTOR IN PARK OR REVERSE POSITION, COULD NOT GET VEHICLE TO MOVE BACKWARD IN ANY SELECTOR POSITION). TRANSMISSION IS BEING "REBUILT" BY A NATIONAL TRANSMISSION SHOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079631June 22, 2004
EQUIPMENT:APPLIANCE:AIR CONDITIONER
DUE TO A POOR DESIGN AIR CONDITIONER HOSE WAS IN CONSTANT CONTACT WITH THE VEHICLE'S RADIATOR. THIS CAUSED A HOLE IN THE AIR CONDITIONER HOSE, WHICH CASED FREON TO ESCAPE, AND POSSIBLY CAUSE HARM TO THE CONSUMER. DEALER EXAMINED THE VEHICLE BUT WILL NOT REPAIR THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078520June 20, 2004
SUSPENSION:REAR:SPRINGS
BOTH REAR SPRINGS BROKE ON A 1999 FORD ESCORT WAGON WITH 102000 MILES PROVIDING VERY DANGEROUS HANDLING SITUATION. THIS IS A VERY WELL KNOWN PROBLEM WITH THIS CAR AND IS DUE TO POOR DESIGN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079362June 16, 2004
AIR BAGS:FRONTAL
WHILE DRIVING SMOKE STARTED TO COME OUT FROM THE FRONT PASSENGER SIDE AIR BAG COMPARTMENT. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10076180June 14, 2004
SEAT BELTS:REAR/OTHER
REAR OUTBOARD SEAT BELTS ARE UNABLE TO RETRACT. AS A RESULT, THE CHILD SEATS ARE NOT BEING RESTRAINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074958June 7, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
HAD TO REPLACE GAS TANK DUE TO LEAK ON 8-02, NOW IT IS LEAKING AGAIN ON 5-04 WITH SAME PROBLEM. FORD MOTOR CO. WILL DO NOTHING ABOUT IT EXCEPT INSTALL ANOTHER AT MY EXPENSE. APPEARS TO BE A PROBLEM THAT SHOULD BE TAKEN CARE OF BY THE COMPANY. A DANGEROUS SITUATION BECAUSE OF THE EXHAUST SO CLOSE TO THE TANK. I HAVE HAD NO FIRES, BECAUSE THE MINUTE I SMELLED GAS I PARKED THE CARE UNTIL IT COULD BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074900June 6, 2004
STRUCTURE:BODY
CAR WAS NOT SEALED BEFORE IT WAS PAINTED,SO THE PAINT IS CHIPPING AWAY,AND RUST IS BEGINNING TO SHOW,ON THE HOOD,TOP,AND TRUNK OF CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074856June 5, 2004
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AT 123,00MI I NOTICED WATER LEAKING FORM BEHIND WATER PUMP TOOK IT TO FORD DEALER AND THEY HAD TO REPLACE THE WATER PUMP HOUSING PART #F8RZ-8501-EN IT HAD ERODED FROM THE INSIDE OUT RESULTING IN A PINHOLE LEAK I ALSO HAD THE WATER PUMP, TIMING BELT REPLASED JUST IN CASEAT A COST OF 625 DOLLARS. 13 MONTHS AND 33,000MI LATER SAME PROBLEM WITH WATER PUMP HOUSING ERODING FOR INSIDE OUT OF CORSE IT WAS OUT OF WARRANTY AND THE TIMING BELT WAS FAILING DO TO A SEIZED IDLER COST TO REPAIR 700 DOLLARS. THE IDLER YOU CAN CHALK UP TO BAD LUCK THE HOUSING ON THE OTHER HAND IS RIDICULOUS IT HAS NO MOVING PARTS OTHER THAN ANTIFREEZE RUNNING THROUGH IT AND THE MECHANICS HAVE NO IDEA WHAT IS CAUSING THIS. I DON'T CARE TO SPEND THIS KIND OF MONEY EVERY YEAR FOR SOME BAD CASTING ON FORDS PART 1 YEAR OR 12,00 MI SHOULD NOT APPLY TO APART THAT SHOULD LAST A WHOLE LOT LONGER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073404June 4, 2004
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE DRIVING 55 MPH, THE DRIVER SMELLED GAS COMING FROM THE REAR. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE AND PULLED OVER. THE DRIVER NOTICED THE FUEL TANK WAS LEAKING GAS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL TANK NEEDED TO BE REPLACED. *JB THERE WAS A CRACK IN THE PLASTIC TANK AT THE SUPPORT FOR THE HEAT SHIELD. THE GAS LEAKED DOWN THE TANK AND WAS VERY CLOSE TO THE EXHAUST PIPE. RECALL#97V144000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040524June 4, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE WAS VERY NOISY WHILE DRIVING. THE DEALER STATED THERE WAS A PROBLEM IN THE ENGINE, HOWEVER IT COULD NOT BE FIXED. *AK PLASTIC WAS USED INSTEAD OF METAL. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074726June 3, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ENGINE AND ENGINE COOLING:ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
I HAD TO PUT AN ENGINE AND TRANSMISSION IN MY CAR LAST YEAR. NOW MY AC DOESN'T WORK AND I RECENTLY HAD TO REPLACE THE BATTERY AND PUT A NEW ALTERNATOR IN IT TOO. I HAVE HAD ISSUE AFTER ISSUE WITH MY ZX2. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074507May 30, 2004
WHEELS:RIM
DEFECTIVE WELDS ON THE ORIGINAL RIMS OF THE WHEELS CAUSING TIRE DEFLATION BECOMING A SAFETY CONCERN AT ANY SPEED. THESE FAILURES WERE CAUGHT PRIOR TO ANY POSSIBLE ACCIDENT. TWO WHEELS HAVE FAILED THROUGH THE WELDS ON THE ORIGINAL STEEL RIMS. THESE WERE FOUND BY COSTCO, TIRE REPAIR SERVICES AND SO DOCUMENTED AT THE CHULA VISTA, CA. LOCATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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