Ford Edge Complaints (2019)

774 consumer complaints on file.

#11700478November 20, 2025
UNKNOWN OR OTHER
2019-2021 Ford Edge & Lincoln Nautilus equipped with the 8F35 transmission for defective failures. Ford issued TSB 21-2389, but it does not resolve the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700560November 20, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Edge. The contact stated that the rearview camera displayed a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer; however, the vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700420November 19, 2025
POWER TRAIN
Tranmssion was Jerking has been to dealer mutiple times for reprogramming and torque converter replacement and now at 123,000 the transmission needs to be replaced
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700151November 18, 2025
POWER TRAIN
My 2019 Ford Edge's transmission completely failed. It is $8,067.89 to replace. It only had 110,000 miles on it when the transmission stopped working. The car stopped working in the middle of traffic. It would go forward instead of backward and vice versa, and then completely stopped going. We're lucky we weren't stranded far away from home or on the highway when this decided to happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699796November 17, 2025
UNKNOWN OR OTHER
I am submitting this complaint regarding my 2019 Ford Edge, which now requires a full transmission replacement despite having fewer than 90,000 miles. A major transmission failure at this mileage is highly abnormal for a vehicle of this age and maintenance history. Prior to the failure, I experienced shuddering and irregular shifting, yet the vehicle’s warning lamps did not consistently illuminate to indicate that there was a problem. The lack of warning indicators prevented early detection and contributed to the severity of the issue. I received a repair estimate from Don Seelye Ford in Kalamazoo, MI, totaling $11,534.07 for the transmission replacement and related service. This cost is excessive and entirely unexpected for a vehicle with under 90,000 miles, and it places a significant financial burden on me as the owner. Given the premature nature of this failure, the safety concerns it created, and the extremely high repair cost, I am requesting a full review of this matter and consideration for assistance or coverage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699872November 17, 2025
UNKNOWN OR OTHER
Sunroof spontaneously shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699681November 16, 2025
ENGINE, VEHICLE SPEED CONTROL
My Ford jerks and shutters as I accelerate from 0 to 40 per hour. I took it in to Capitol Ford in Carson Ctiy, NV. They told me the transmission computer software need to be upgraded. I'm afraid the transmission is going to go out and cause a accident. No accident has happen yet.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699020November 12, 2025
POWER TRAIN
Vehicle would not go into reverse suddenly when leaving parking lot, when putting in drive it would jerk forward, yellow tool light came on. Took to dealership immediately and they claim transmission is gone. Ford extended warranty wants a full tear down to rebuild
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698862November 11, 2025
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Was told by mechanic that my engine has a coolant leak and has caused engine failure. The car has been jerking whenever I accelerate. The remote start does not function from my key fob and I have been unable to pair the Ford pass app with that. The USB ports for Android Auto also don't seem to work. If I drive over a small bump on the road, it disconnects my phone from Android Auto. I then have to unplug the cable then replug back into my phone or the USB port to hopefully get it to work again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697929November 6, 2025
ENGINE
I have had the high-pressure fuel pump fail on me three times in less than 10,000 miles. This causes the motor to shut down, crank no start and I’ve also had it blow the fuel pump off the top of the motor and dump the oil on the highway on the windshield all over the car, creating a severe crash hazard on these events
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697696November 5, 2025
UNKNOWN OR OTHER
some vehicles may exhibit a noise/vibration/chatter/shudder/grind/bind from the rear of the vehicle during low speed turning events Transmission slipping in multiple gears when warm, torque-converter slippage, burnt fluid. Estimated repair cost Rear differential binding during slow-speed turns. Estimated repair cost
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697513November 4, 2025
POWER TRAIN
Know issue by ford company defective torque converter with service report bulletins for recommended fix’s for there transmission shuddering 20mph to 35mph..failing under @ 83,000 miles. Ford has an open class action lawsuit. And is stiffing people with extremely high repair bill. On average 7,000 to fix. Something needs to be done about this please
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697239November 3, 2025
ENGINE
Car stutters and hesitates when accelerating. Almost got in accident when trying to merge onto interstate. Two different repair shops say there is an issue with the Torque converter. They suggest a complete transmission rebuild or replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696922November 1, 2025
UNKNOWN OR OTHER
Rear backup camera image went fuzzy, then blank. Can no longer get a camera image when in reverse repeatedly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696930November 1, 2025
POWER TRAIN
My vehicle began jumping when switching from drive to reverse. When I placed the car into reverse, it stalled and would not switch into reverse or neutral. The car stalled in the middle of a parking lot. The check engine light did not come on initially, and when it did, it did not remain on for very long. The car prompted a Shift Solenois B Stuck On error (P0757:00-E8), as well as an inability to engage neutral error (P073D:00-6C) and transmission friction element error (P2701:00-6C). The valve body has been replaced, but the transmission is still promoting the same errors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696936November 1, 2025
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
Completed a transmission change, new battery, oil change, and spark plug change and the car is still jerking when changing gears and touch screen keeps turning off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696815October 31, 2025
POWER TRAIN
Was unable to accelerate quickly. Very scary. Torque converter lurching.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696491October 30, 2025
UNKNOWN OR OTHER
My backup camera consistently blurs out with colored lines inconsistently. This has happened since I bought the vehicle over 3 years ago
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696613October 30, 2025
POWER TRAIN
Power train malfunction warning and chugging while accelerating
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696424October 29, 2025
ENGINE
My 2019 Ford Edge has 64,500 miles on it and the transmission needs replacing. Ford says that it will cost me $9K, but if I come up with $4500, they might help with the rest. I bought this vehicle just over a year ago and took it into a dealership with under 60K miles with the initial complaints. After a year of them looking at the computer system and making adjustments to that, they told me it needed a throttle body. I had a friend take it to another Ford dealership and they ran a diagnostic study on it right away - the transmission fluid has metal in it, it needs to be replaced. After telling the first dealership what we found, they said that it isn't covered under any warranty because when they finally found out what was wrong, it was over the 60K miles. Right now, I still have 5 years left on my loan and it sits in my driveway - UNABLE to drive it. And I don't have $4500! I do see that the transmissions have caused issues in these models, can I please get some help with getting mine fixed...? Again, I don't have the money to dish out to fix this myself and I will be making monthly payments on it for the next 5 years as it sits in my driveway!! I did get a hold of one lawyers office and they said that there might be a civil suit (?) brought up again Ford. Any help would be greatly appreciated!!! [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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