Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10885469July 18, 2016
UNKNOWN OR OTHER
DRIVERS DOOR SHOWS AJAR WHEN DOOR IS ACTUALLY CLOSED. THIS IS DEFINITELY A SAFETY ISSUES AS THE DOORS WILL NOT LOCK WHEN THIS IS HAPPENING. BATTERY WILL DIE BECAUSE THE DOME LIGHTS WILL NOT GO OFF WHEN VEHICLE IS PARKED. THIS IS AN ISSUE AND THESE CARS NEED TO BE RECALLED. JUST PURCHASED CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885390July 17, 2016
UNKNOWN OR OTHER
THE DRIVER DOOR AJAR WARNING STAYS ON AND WILL NOT SHUT OFF EVEN WHEN DOOR IS SHUT AND THE DOORS WILL NOT LOCK. THIS IS WHEN THE VEHICLE IS MOVING. THE WARNING TELLS YOU TO PUT THE VEHICLE IN PARK EVEN WHEN DRIVING DOWN THE ROAD. IT MAKES A SIGNAL SOUND THAT WILL NOT STOP. THE INSIDE LIGHT WILL NOT SHUT OFF. WILL IT RUN THE BATTERY DOWN?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885197July 16, 2016
POWER TRAIN
2013 FORD EDGE VEHICLE LOOSES POWER WHILE DRIVING IT CAN HAPPEN AT ANY POINT WHILE DRIVING OR SIMPLY BACKING UP IT WILL STALL AND SHAKE AND PRESSING THE GAS DOES NOTHING. THE CAR BASICALLY SHUTS DOWN WHILE DRIVING.. THE ONLY THING YOU CAN DO IS COAST AND PRAY THAT YOU MAKE IT TO THE SHOULDER OF THE FREEWAY SAFELY. THE THROTTLE BODY HAS BEEN FIXED LESS THAN 8 MONTHS AGO AND STILL ISSUE HAS STARTED AGAIN. I'VE SEARCHED ONLINE AND FOUNDS PAGES AND PAGES AND PAGES OF THE SAME COMPLAINTS... THERE WAS ALSO A RECALL OF OTHER FORD VEHICLES WITH THAT SAME ISSUE... WHEN I INITIALLY TOOK MY CAR TO THE DEALERSHIP (JOE MYERS FORD ON NWO FREEWAY) MY SERVICE REP ADVISED THAT IT'S A KNOWN ISSUE EVEN IN THE 2016 MODELS. HE DROVE ONE THE SAME DAY WITH THAT ISSUE.. BUT OF COURSE I PAID $900 TO HAVE THIS ISSUE RESOLVED.. THIS ISSUE NEEDS TO BE RESOLVED BEFORE SOMEONE DIES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885304July 16, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING IS PRESENT WHEN DOOR IS CLOSED. NO MATTER HOW MANY TIMES WE CLOSE THE DOOR, THE LIGHT STAYS ON. WE ARE ABLE TO BOTH PARK AND DRIVE WITH THIS ALARM ON BUT THE CABIN LIGHTS STAY ON THE ENTIRE TIME. WE EXPERIENCED THE FIRST ISSUE IN JANUARY 2015 AND THE FORD FULLER DEALERSHIP IN CHULA VISTA, CA REPLACE IT BECAUSE THE CAR WAS UNDER WARRANTY. JULY 2016, THE SAME WARNING WAS APPEARING ON THE DASH BOARD WITH THE SAME ISSUE. WE TOOK IT BACK TO THE DEALERSHIP WHERE WE PURCHASED IT, AND HAD THE FIRST REPAIR DONE, AND THEY WOULD NOT COVER THEIR FAULTY WORK. THEY STATED THAT SINCE OUR 3 YEAR WARRANTY HAD EXPIRED THE ISSUE WOULD NO LONGER BE COVERED, REGARDLESS OF THE FACT THAT THEY "FIXED" THE ISSUE WHEN IT WAS UNDER WARRANTY AND THEY GUARANTEE THEIR REPAIRS FOR 2 YEARS. WE ENDED UP HAVING TO REPLACE OUR DOOR LATCH AGAIN AS WELL AS A NEW BATTERY FOR THIS ISSUE. WE HOPE A RECALL IS MADE SOON BECAUSE THIS IS GETTING OUT OF CONTROL AND PRICEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885177July 15, 2016
STRUCTURE:BODY
"DRIVER DOOR AJAR" AROUND 40K PLUS MILES WE STARTED GETTING THIS ISSUE. EVEN WHEN THE DOOR IS CLOSE IT KEEPS SAYING "DRIVER DOOR AJAR". IT WON'T LOCK THE DOOR BECAUSE OF THIS. EVEN WHEN YOU PARKED AND TURN OFF THE ENGINE ONCE YOU TRY TO LOCK THE DOOR IT WON'T. THIS MAY CAUSE POTENTIAL BATTERY DAMAGE OR WORST PEOPLE CAN JUST SIMPLY OPEN YOUR DOOR WHEN YOU ARE IN A STOP WHILE ON THE ROAD. APPARENTLY I AM NOT THE ONLY ONE. THIS ISSUE IS VERY COMMON, TRY YOUTUBE AND SEARCH FOR FORD DOOR AJAR. A LOT OF PEOPLE ARE GETTING THIS ISSUE BUT STILL NO RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884242July 12, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR LATCH WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884296July 12, 2016
POWER TRAIN, UNKNOWN OR OTHER
DRIVERS DOOR AJAR DISPLAY IS ON WHEN THE DOOR IS CLOSED. TAKES MULTIPLE ATTEMPTS TO CLOSE DOOR FOR THE DISPLAY LIGHT TO GO AWAY. WHEN LIGHT IS ON, DOORS WON'T LOCK AND DO NOT KNOW IF A REAL DOOR AJAR MESSAGE IS VALID. ALSO, CAR LOSES POWER WHEN DRIVING. JUST LOSES POWER AND IS EXTREMELY DANGEROUS IF YOU CAN'T GET OFF THE ROAD IN TIME BEFORE GETTING HIT. HAVE READ MANY COMPLAINTS ABOUT BOTH SAFETY ISSUES WITH THE EDGE, DOOR LOCK SENSOR AND HALFSHAFT RETENTION CIRCLIP COMING LOOSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884429July 12, 2016
UNKNOWN OR OTHER
DRIVER DOOR AJAR LIGHT STAYS ON DUE TO A FAULTY SWITCH WITHIN THE DOOR. THIS IS A SERIOUS SAFETY CONCERN AS THE DOORS WON'T LOCK WHILE DRIVING AND THE INTERIOR LIGHTS STAY ON WHICH IS DANGEROUS WHEN DRIVING AT NIGHT. THIS IS AN ONGOING ISSUE AND FORD FAILS TO ACKNOWLEDGE THE ISSUE. THERE SHOULD BE A RECALL ISSUED TO CORRECT THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883817July 10, 2016
STRUCTURE:BODY
THE DOOR AJAR LIGHT IS ALWAYS ON. IT KEEPS ME FROM LOCKING THE DOORS WHILE INSIDE. I HAVE ALREADY HAD THE ISSUE FIXED WHILE IT WAS UNDER WARRANTY FOR THE DRIVER DOOR BUT THE SAME ISSUE IS HAPPENING AGAIN WITH THE REAR DRIVERS SIDE DOOR. THIS ISSUE IS PRESENT AT ALL TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883537July 8, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, A CHIME SOUNDED AND THE FRONT DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED; HOWEVER, THE DOOR WAS CLOSED SECURELY. THE FAILURE OCCURRED WHEN DRIVING AND AFTER THE ENGINE WAS TURNED OFF. THE DRIVER'S SIDE INTERIOR DOOR WOULD NOT UNLOCK WHENEVER THE FAILURE OCCURRED AND THE CONTACT HAD TO EXIT FROM THE FRONT PASSENGER DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DOOR LATCH SENSOR WAS REPLACED. THE FAILURE RECURRED TEN MONTHS AFTER THE VEHICLE WAS SERVICED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,000. UPDATED 09/08/16*LJ *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883641July 8, 2016
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR IS STAYING ON EVEN WHEN THE DOOR IS SHUT AND VERIFIED TO BE SHUT ALL THE WAY. THE BELL CHIMES AND THE INTERIOR LIGHTS STAY ON MAKING DRIVING THE VEHICLE AWKWARD AND HAZARDOUS. THE INDICATOR STAYS ON WHEN THE VEHICLE IS IN MOTION AND STATIONARY. THIS IS LISTED AS A COMMON PROBLEM BUT YET FORD HAS DONE NOTHING ABOUT IT. COST TO REPAIR APPROXIMATELY $400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883672July 8, 2016
ELECTRICAL SYSTEM
MY DOOR AJAR LIGHT WILL NOT GO OFF WHEN I CLOSE THE DOOR. MY CAR DOORS WILL NOT LOCK EVEN MANUALLY WHICH IS A HUGE SAFETY ISSUE. MY BATTERY IS ALSO GOING TO DIE DUE TO THE DOME LIGHT NEVER SHUTTING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883311July 7, 2016
ELECTRICAL SYSTEM
DRIVERS AND DRIVER SIDE DOOR SAY A JAR EVEN WITH DOORS CLOSED TIGHTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882966July 6, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DRIVER SIDE DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THE DEALERSHIP NOTIFIED ME OF THE LOCKING SENSOR/ASSEMBLY BEING FAULTY AND THAT I NEED TO HAVE THIS CHANGED BECAUSE THE BATTERY CAN DRAIN. REPAIRS COST ABOUT $400 SINCE I WAS 3,000 MILES BEYOND OF THE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883070July 6, 2016
STRUCTURE:BODY
THE DRIVER SIDE DOOR LATCH IS DEFECTIVE. THE DOOR IS AJAR LIKE STAYS ON WHEN DOOR IS FULLY CLOSED. INSIDE CABIN AND DOME LIGHTS STAY ON WHICH CREATES A HAZARD AT NIGHT. MORE IMPORTANTLY THE DOORS WILL NOT LOCK WITH THE "DOOR IS AJAR" SIGNAL ON. THIS REALLY CONCERNS ME BECAUSE MY WIFE (WHOSE CAR IT IS) CAN BE SUBJECT TO A POTENTIAL CARJACKING OR ROBBERY. ADDITIONALLY IT POSES A THREAT TO MY GRANDCHILDREN BECAUSE WE CANNOT ENGAGE THE CHILD LOCK SAFETY FEATURE. FORD TOLD ME IF WOULD COST $400 JUST IN LABOR AND NOT INCLUDING PART TO REPAIR. TO KEEP MY BATTERY FROM DRAINING I HAVE HAD TO REMOVE THE OVERHEAD LIGHTS. ANOTHER PERSONAL SAFETY ISSUE. THIS IS UNACCEPTABLE FROM A MAJOR MANUFACTURER. APPARENTLY THIS IS NOT AN ISOLATED PROBLEM. NO ONE SEEMS TO WANT TO CORRECT IT. MY CAR ONLY HAS 42K. WHAT'S TO BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883157July 6, 2016
AIR BAGS, STEERING, WHEELS
IN A CRASH INVOLVING A FRONT END COLLISION WHERE A TRUCK TURNED LEFT STRIKING OUR EDGE IN THE FRONT LEFT, THE AIR BAGS DID NOT DEPLOY. WE WERE TRAVELING ABOUT 25 MPH AND THE OTHER VEHICLE AT ABOUT 15-20 MPH. MY WIFE SUFFERED A FRACTURED LEG AND I BACK ISSUES. THE CRASH WAS SEVERE ENOUGH TO TOTAL THE VEHICLE. IT HAPPENED SO FAST I DID NOT APPLY BRAKES. THE OTHER VEHICLE WAS AN OLDER DODGE DAKOTA PICKUP.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10882849July 6, 2016
UNKNOWN OR OTHER
I REPEATEDLY GET A DRIVER DOOR AJAR MESSAGE EVEN THOUGH THE DOOR IS CLOSED. THIS CAN OCCUR AS SOON AS I START THE ENGINE OR WHEN THE AUTOMATIC LOCKS TRY TO ENGAGE AS I START TO DRIVE. THERE HAVE BEEN TIMES WHEN IT CAME ON AFTER DRIVING FOR A LONGER PERIOD OF TIME. THE LOCKS DO NOT ENGAGE AND THIS CAUSES THE INTERIOR LIGHTS TO COME ON AND A CHIMING SOUND ALONG WITH A MESSAGE TO PUT THE CAR IN PARK. IT IS A MAJOR DISTRACTION TO DRIVE WITH THE CHIMING WHICH GOES OFF BRIEFLY WHEN BRAKING BUT THEN RIGHT BACK ON WHEN I HIT THE GAS AGAIN. BESIDES THAT IF I'M DRIVING AT NIGHT THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE WHERE I'M GOING. IT ALSO MAKES ME FEEL VERY UNEASY DRIVING WITH CHILDREN OR IN AN UNSAFE NEIGHBORHOOD KNOWING THAT I CANNOT KEEP THE DOORS LOCKED. I'VE TRIED CLOSING THE DOOR MULTIPLE TIMES. I USUALLY GIVE UP AFTER 6 OR 7 TRYS. I'VE HAD THE CAR IN FOR SERVICE 4 TIMES FOR THIS PROBLEM. IT SEEMS TO BE FIXED TEMPORARILY BUT AFTER A FEW MONTHS IT STARTS ALL OVER AGAIN. I CAN'T BELIEVE THAT THIS IS NOT A SAFETY HAZARD AND THAT THERE ISN'T A PERMANENT FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882508July 5, 2016
ELECTRICAL SYSTEM
DRIVERS DOOR AJAR LIGHT WILL NOT GO OUT. CONSTANT CHIMES WEB PAID $139.55 TO FIX AND IT HAS STARTED TO DO IT AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882803July 5, 2016
ELECTRICAL SYSTEM
THE "DOOR AJAR" LIGHT COMES ON ALL OF THE TIME WHICH DOESN'T ALLOW TO LOCK THE DOOR AND KEEPS THE LIGHTS ON WHICH DRAINS THE BATTERY. I HAVE TO TAKE IT TO THE DEALER FOR REPAIR ($500)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882335July 3, 2016
UNKNOWN OR OTHER
DRIVERS SIDE DOOR LATCH. " DOOR AJAR" DOES NOT GO OFF. CAUSES DOOR LOCKS TO NOT ENGAGE WHEN CAR IS IN MOTION. CHIME RINGS WHENEVER CAR STOPS IN TRAFFIC. YOU CAN RESET WITH ACKNOWLEDGMENT, BUT THE ALARM IMMEDIATELY GOES OFF WHEN CAR STOPS AT A LIGHT OR STOP SIGN. STARTED HAPPENING OFF AND ON, BUT AS TIME WENT ON IT HAPPENED EVERY TIME DRIVING CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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