Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10577003April 2, 2014
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
DRIVER DOOR AJAR INDICATOR IS ILLUMINATED WHEN DOOR IS SHUT. DOOR MUST BE CLOSED REPEATEDLY TO GET THE AJAR LIGHT TO GO OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576437April 1, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BOTH TIMES. ADDITIONALLY, THE VEHICLE WOULD SHAKE VIOLENTLY AND LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575496March 29, 2014
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
THE DRIVERS DOOR INDICATION IS THAT IT IS "AJAR". THE DOOR IS FULLY CLOSED, BUT ELECTRICALLY THE SWITCH INDICATES THAT THE DOOR IS AJAR CAUSING THE DOORS TO REMAIN UNLOCKED NO MATTER WHAT YOU DO. THE INTERIOR LIGHTS REMAIN ON AT LOW SPEEDS MAKING IT DIFFICULT TO SEE OUT OF THE VEHICLE AT NIGHT. AND DUE TO THE DOORS BEING UNLOCKED, THE REAR DOORS CAN BE OPENED BY CHILDREN WHILE THE VEHICLE IS IN MOTION. THE DOORS ARE NOT LOCKED MAKING IT EASY FOR SOMEONE TO APPROACH AND OPEN YOUR DOORS. THIS SITUATION IS EXTREMELY CONCERNING. MY VEHICLE WAS FIXED ONCE AT 42K MILES AND IS NOW IN NEED OF REPAIR AGAIN. IN ADDITION TO THIS BEING A SAFETY ISSUE IT IS ALSO NOT COVERED BY THE MANUFACTURER AND IS OVER $300 PER REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575285March 28, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DOOR LATCH ASSEMBLY- DOOR AJAR WONT GO AWAY, DOOR LATCH ASSEMBLY HAS TO BE REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574828March 25, 2014
ELECTRICAL SYSTEM
"DOOR AJAR" WARNING LIGHT COMES ON, BUT DOOR IS SECURELY/PROPERLY CLOSED. THIS IS NOT ONLY A DYSFUNCTIONAL NUISANCE, IT'S A HAZARD AT NIGHT. THE INTERIOR LIGHTS WILL FADE OFF WHEN YOU ARE DRIVING FORWARD, THAT'S EASY ENOUGH TO DEAL WITH......BUT IF YOU ARE BACKING UP THEY STAY ON! YOU CAN'T SEE OTHER OBJECTS/CARS/LIGHTS. THE INTERIOR LIGHTS ALSO STAY LIT IF YOU ARE SITTING IN THE PARKED VEHICLE. YOU CAN'T LEAVE THE KEY IN THE IGNITION EITHER BECAUSE WHEN YOU HAVE THIS "DOOR AJAR" PROBLEM THE WARNING BELL "DINGS" UNTIL YOU EITHER START THE CAR, OR PULL YOUR KEY OUT. FORGET ENJOYING LISTENING TO THE ENTERTAINMENT SYSTEM, OR PROGRAMMING DESTINATIONS INTO THE NAVIGATION SYSTEM. JUST START GETTING USED TO THAT WELL LIT, DING, DING, DING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573080March 18, 2014
WHEELS
TL* THE CONTACT OWNS 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, SHE SCRAPED THE TIRE AGAINST A CURB. THE FAILURE CAUSED THE REAR PASSENGER'S SIDE HUB CAP TO BEND, EXPOSING SHARP EDGES. THE CONTACT WAS CONCERNED THAT THE DAMAGED HUB CAP COULD POTENTIALLY CAUSE INJURIES OR LACERATIONS WHEN WASHING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HUB CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573294March 18, 2014
STRUCTURE:BODY, ELECTRICAL SYSTEM
I PARKED THE CAR AND CLOSED ALL DOORS AND USED THE REMOTE TO LOCK THE DOORS WHEN I RECEIVED THE TWO BEEPS TO INDICATE A DOOR WAS OPEN. ADDITIONALLY THE INTERIOR LIGHTS WOULD NOT GO OFF. I CHECKED ALL DOORS WHICH WAS CLOSED ONLY TO SEE IN THE DASH THE DOOR AJAR SIGN. THE DOOR AJAR LIGHT NOW WILL NOT OFF OFF NOR WILL MY INTERIOR LIGHTS WHICH IS DRAINING MY BATTERY. DUE TO THIS THE DOORS WILL NOT LOCK WHICH LEAVE MY VEHICLE VULNERABLE TO THEFT AND WHILE DRIVING MY CHILD SUSCEPTIBLE TO DANGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569167March 13, 2014
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR SENSORS WERE MALFUNCTIONING AND THE DOORS WOULD LOCK INDEPENDENTLY. THE FAILURE WAS RECURRING OVER A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,467.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566489February 28, 2014
ENGINE
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE OIL WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE RESTARTED BUT WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,150.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10565601February 24, 2014
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THEN STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND RESUMED NORMALLY HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,640.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10564646February 17, 2014
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, ENGINE
RE: 2011 FORD EDGE LIMITED: ON WAY TO DEALER FOR REQUESTED SERVICE/REPAIR RE: SUDDEN AND UNEXPECTED ENGINE LOSS OF POWER (STALL - 3 EPISODES WITHIN 2 WEEKS) WHILE UNDERWAY THE VEHICLE STALLED 3 ADDITIONAL TIMES. AT TIME OF STALL (LOSS OF ENGINE POWER) THE ENGINE REMAINED RUNNING; CHECK ENGINE LIGHT WAS ON; "WRENCH" SHOWED ON DASH INSTRUMENTS; ALL ELECTRICAL POWER REMAINED ON AND OPERATING. NECESSARY TO PUT HAZARD LIGHTS ON, GLIDE TO STOP OFF ROAD, PLACE TRANSMISSION LEVER IN NEUTRAL THEN IN PARK AND TURN ENGINE OFF. ON RESTART, CHECK ENGINE LIGHT WAS ON. I CALLED ADVANTAGE FORD DEALERSHIP FROM ROAD; THEY SAID OK TO PROCEED TO DEALERSHIP. THESE INCIDENTS OCCURRED IN HEAVY TRAFFIC ON US-1. NO WARNING FROM CAR RE: ENGINE RUMBLING OR OTHER BEFORE STALL. FELT IN DANGER BUT ABLE TO NAVIGATE SAFELY. INTERNET SEARCH PRIOR TO DEALER VISIT INDICATED "THROTTLE BODY" PROBLEM WITH FORD ESCAPE PRIMARILY. ONLY 1-3 COMPLAINTS RE: FORD EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563736February 10, 2014
ENGINE, POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10563551February 9, 2014
ENGINE, VEHICLE SPEED CONTROL
MY EDGE KEPT SHUTTING DOWN UNEXPECTEDLY ON DIFFERENT OCCASIONS BUT WOULD NEVER SET OF A CODE JUST TELL ME THE AWD IS SHUTTING DOWN AND WOULD HAVE NO GAS POWER TO GET OFF THE ROAD JUST HOPEFULLY I HAD ENOUGH SPEED GOING TO COAST OF TO THE SIDE OF THE ROAD. AND AFTER SHUTTING THE CAR OFF THEN TURN THE CAR BACK ON IT WOULD START AND GO AGAIN TOOK IT TO THE FORD DEALERS TO PUT IT ON THEIR DIAGNOSTIC COMPUTER AND DID NOT SHOW UP SHOWING AN UNEXPECTEDLY SHUT DOWN.MY EDGE HAD PROBABLY DONE THIS A DOZEN TIMES IN THE LAST 6MONTHS AND YESTERDAY IT DID IT 4 TIMES RIGHT IN A ROW BUT THIS TIME IT SET OF THE ENGINE LIGHT SO I COULD READ THE CODE IT PRODUCED WHICH READ THROTTLE ACTUATOR LOCKING UP SO I AM GOING TO REPLACE THE THROTTLE BODY AND SEE IF THIS CURES MY PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561393January 24, 2014
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE MAP DOME LIGHTS UNEXPECTEDLY REMAINED ILLUMINATED AS THE WARNING SYMBOL INDICATED THAT THE FRONT DRIVER'S SIDE DOOR WAS AJAR. THE CONTACT STATED THAT THE DOOR WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE DOOR LATCH SENOR. MOST RECENT THE FRONT PASSENGER'S SIDE DOOR SENSOR WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559695January 13, 2014
POWER TRAIN
I WAS DRIVING DOWN A BUSY ROAD WHEN ALL OF A SUDDEN THE VEHICLE JUST CUT OFF AND THE WRENCH LIGHT CAME UP. I PULLED OVER OUT OF THE WAY AND IT BEGAN TO SHAKE VIOLENTLY AS I CAME CLOSER TO A STOP, I THEN TURNED THE KEY TO OFF SO IT WOULD STOP SHAKING SO VIOLENTLY. I TRIED RESTARTING IT ( SOMEWHAT STRUGGLED TO RESTART BUT DID COME BACK ON). THE VEHICLE THEN WAS FINE ACTED LIKE NOTHING WAS WRONG. SINCE THEN THIS HAS HAPPEN MULTIPLE TIMES. I TOOK IT TO FORD TO DIAGNOSE THE ISSUE. MY LOCAL DEALERSHIP WHERE I PURCHASED THE EDGE SAID IT WAS THE ELECTRIC THROTTLE BODY. THEY THEN BEGAN TO TELL ME THAT THEY HAVE HAD TO REPLACE THIS ON SEVERAL VEHICLES AND FORD HAS YET TO RECALL IT. THIS IS VERY DANGEROUS AND THIS IS THE SECOND ISSUE I HAVE HAD WITH THIS VEHICLE THAT EFFECTED THE DRIVING ABILITY. THE CAR HAS YET TO BE FIXED DUE TO WAITING ON FORD'S REPLY TO MY COMPLAINT WITH THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558981January 8, 2014
ELECTRICAL SYSTEM
WHILE DRIVING MY 2011 FORD EDGE ON THE HIGHWAY GOING APPROXIMATELY 65 MPH AT NIGHT MY VEHICLE ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON, & THE COMPUTER SHOWED THAT MY DRIVER'S DOOR WAS AGAR. THIS WAS VERY UNNERVING & MADE IT VERY DIFFICULT TO SEE AS IT WAS DARK OUT & MY INTERIOR LIGHTS CAME ON. THIS CONTINUED TO HAPPEN ON AND OFF WHILE IN MOTION OR WHEN IDLING. IT HAS NOW BECOME AN ALMOST CONSTANT PROBLEM. I HAVE SPOKEN WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE & THEY ADVISED IT IS GOING TO COST OVER $700 TO FIX. I THOUGHT I COULD LIVE WITH THE ISSUE BUT DURING THE RECENT SNOW STORM I FOUND OUT THAT BECAUSE MY CAR THINKS THE DOOR IS AGAR, MY AWD IS NOT WORKING. THIS IS INSANE; EITHER I PAY A TON OF MONEY OR POSSIBLY GET IN AN ACCIDENT! I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON ISSUE. SHOULDN'T THERE BE A RECALL??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558500January 4, 2014
POWER TRAIN, ENGINE AND ENGINE COOLING
OVER THE LAST MONTH, MY VEHICLE HAS HAD STALLING ISSUES WHILE IDLING. ALL OF THE TIMES IT HAS OCCURRED WHILE MY VEHICLE IS IDLING AT A RED LIGHT AND THE VEHICLE SOUNDS LIKE THE ENGINE SHUTS OFF THEN JUMPS BACK ON. HOWEVER, ONE OF THE TIMES, MY VEHICLE COMPLETELY STALLED AND I HAD TO PUT MY VEHICLE IN PARK, TURN IT OFF THEN TURN IT BACK ON. DURING THIS TIME THE LIGHT HAD TURNED GREEN AND LUCKILY NO ONE WAS BEHIND ME. MY LOCAL FORD DEALER IS FIXING THIS ISSUE, HOWEVER, THEY ARE SAYING IT IS NOT COVERED UNDER THE FORD CERTIFIED PRE-OWNED COMPREHENSIVE LIMITED WARRANTY OR THE FORD CERTIFIED PRE-OWNED POWERTRAIN LIMITED WARRANTY. I RESEARCHED THIS ISSUE AND NOTICED OTHER FORD AND LINCOLN MODELS HAVE HAD THE SAME ISSUE AND ARE WITHIN THE SAME YEAR AS MY FORD EDGE WAS MANUFACTURED, 2011. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557328December 26, 2013
POWER TRAIN, ELECTRICAL SYSTEM
I WAS JUST DRIVING ALONG, AND ALL OF THE SUDDEN THE 2011 FORD EDGE JUST STALLED COMPLETELY AND WOULD NOT MOVE, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHEN ALL OF THE SUDDEN THE WHOLE CARE BEGAN TO SHAKE VIOLENTLY. THE DISPLAY SHOWED A WRENCH AND SAID TO CHECK OWNERS MANUAL, WHICH ACCORDING TO FORDS OWNERS MANUAL MEANS POWER TRAIN PROBLEM. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT AND IT ACTED LIKE NOTHING HAPPENED, GOT TO WORK AND PARKED. LATER THAT DAY DROVE IT ABOUT A MILE WITH NO INCIDENT. LEFT WORK AND JUST PULLED OUT OF THE LOT SAME THING HAPPENED, STALLED AND SHOOK VIOLENTLY SO I TURNED THE CAR OFF. IT STARTED WITH NO PROBLEM, WENT TO PULL BACK IN THE LOT AND IT ALL HAPPENED AGAIN. I HAD THE CAR TOWED TO MATHEW CURRIES FORD IN NOKOMIS, FL. SERVICE TECH SAYS HES NOT ABLE TO REPLICATE THE PROBLEM SO HE DOESN'T KNOW WHAT IS WRONG WITH THE VEHICLE. THERE SEEMS TO BE ALOT OF OTHER COMPLAINTS WITH THE SAME PROBLEM. THIS IS A VERY DANGEROUS SITUATION THAT CAN CAUSE SERIOUS MOTOR VEHICLE ACCIDENT, AND FORD NEEDS TO CORRECT THE ISSUE SINCE THIS SEEMS TO BE AN ONGOING ISSUE. I DON'T KNOW IF I WILL EVER BE ABLE TO FEEL SAFE DRIVING THIS VEHICLE AGAIN. I JUST BOUGHT THIS VEHICLE AND HAVE NOT EVEN MADE MY FIRST CAR PAYMENT, ITS IN THE SHOP ALREADY.. I AM NOT HAPPY!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555922December 13, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE DRIVER'S SIDE DOOR SENSOR. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555470December 10, 2013
VEHICLE SPEED CONTROL
SINCE THE FIRST YEAR, WHEN I LEASED IT I'VE HAD TROUBLE WITH THE VEHICLE PULLING AND ACCELERATING WHILE DRIVING. I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES FOR THIS AND THEY'VE STATED NO PROBLEM, BUT THE LAST TIME I TOOK IT THEY FOUND THERE WAS A PROBLEM. UNFORTUNATELY FOR ME WHATEVER THEY DID WAS SHORT LIVED, BECAUSE IT'S BACK TO PULLING AGAIN AND THE KICKING, LIKE WHEN YOU GET REAR ENDED BY ANOTHER CAR. MY BIGGEST FEAR IS TO ONE DAY BE ON THE FREEWAY AND IT PULLS OR ACCELERATE AND CAUSES AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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