Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10914072October 5, 2016
SERVICE BRAKES, ENGINE
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE OPERATING THE VEHICLE AT SLOW SPEEDS, THE ENGINE SUDDENLY SHUT OFF. ALSO, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE WOULD NOT IMMEDIATELY STOP. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER AND THROTTLE SYSTEM WERE FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913568October 4, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT REMAINS ON EVEN THOUGH DOOR IS OBVIOUSLY CLOSED. INTERIOR LIGHT STAYS ON UNTIL CAR ACCELERATES BEYOND 5 MPH (?) AND DOOR AJAR LIGHT STAYS ON FOR LENGTH OF TRIP. 'SHIFT TO PARK' YELLOW WARNING APPEARS WHILST DRIVING BUT STOPPED AT A LIGHT. WHEN CLOSING AND LOCKING DOOR AFTER PARKING, CAR HONKS TWICE SIGNIFYING UNLOCKED DOOR. LIGHT STAYS ON, POSSIBLY DRAINING BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913579October 4, 2016
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT IS CONTINUALLY ON, RARELY DOES THE DOOR SHUT AND THE LIGHT GOES OFF. THIS LEAVES THE INTERIOR LIGHTS ON EXTENDED PERIODS OF TIME AND IS A SAFETY ISSUE AS THE DOOR IS NOT SECURE. THE CAR DOES THIS BOTH WHEN STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913746October 4, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND ATTEMPTING TO ACCELERATE QUICKLY, THE VEHICLE STALLED. THE SERVICE ENGINE SOON WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913751October 4, 2016
UNKNOWN OR OTHER
THE DOOR AJAR LIGHT REMAINS ON FOR THE DRIVER SIDE DOOR ALTHOUGH THE DOOR IS LATCHED PROPERLY. THIS HAPPENED AND WAS "FIXED" WITH A NEW SENSOR 1 YR AGO. NOW IT HAS STARTED AGAIN. WHILE THE LIGHT IS ON THE DOORS DO NOT AUTOMATICALLY LOCK WHILE DRIVING (ESPECIALLY DANGEROUS WITH 2 KIDS), THE LIGHTS INSIDE REMAIN ON AFTER THE CAR IS SHUT OFF (ALTHOUGH I CANNOT PROVE IT IS RELATED TO THIS I HAVE ALREADY CHANGED THE BATTERY ONCE ON THIS CAR), IF THE CAR IS LOCKED WHILE OFF AT TIMES THE SENSOR TRIPS ITSELF AND THEN THE ALARM STARTS GOING OFF ON ITS OWN RANDOMLY, THEREFOR NOW I HAVE TO LEAVE THE CAR UNLOCKED SO THAT THE ALARM DOES NOT BOTHER MY NEIGHBORS IN THE MIDDLE OF THE NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913753October 4, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT ON DASH CONTINUES TO STAY LIT AFTER DOOR IS CLOSED. THIS CREATES AN ISSUE AS THE DOOR LOCKS WILL NOT ENGAGE WHEN THE VEHICLE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913794October 4, 2016
UNKNOWN OR OTHER
THE WARNING "DOOR AJAR" ON DRIVER'S DOOR KEEPS DINGING EVEN THOUGH DOOR IS LATCHED. SOMETIMES SLAMMING THE DOOR ONCE (OR 3-8 TIMES) WILL GET THE WARNING OFF THE DISPLAY PANEL. MANY TIMES I HAVE TO LISTEN TO THE WARNING THE WHOLE TIME I'M DRIVING AS IT INSISTS THAT THE DOOR IS AJAR. VERY ANNOYING TO THE POINT OF BEING A DRIVING DISTRACTION!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913787October 4, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
THE "DRIVER DOOR AJAR" LIGHT DOES NOT TURN OFF WHEN YOU CLOSE THE DOOR. IT WILL REMAIN ON THE ENTIRE TIME THE VEHICLE IS BEING DRIVEN. THE LIGHTS WILL STAY ON WHEN YOU ARE NOT IN THE VEHICLE AND WHEN DRIVING AT NIGHT. UNABLE TO LOCK THE DOORS FROM THE KEYPAD BECAUSE THE VEHICLE THINKS THE DOOR IS STILL OPEN. THE HORN BEEPS TWICE WHEN YOU TRY TO LOCK THE VEHICLE WITH THE KEY FOB INDICATING THAT THE DOOR IS OPEN. THE RADIO WILL ALSO REMAIN ON AFTER YOU EXIT THE VEHICLE AND LOCK THE DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913819October 4, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR ALARM INDICATOR IS ON ALL THE TIME EVEN WHEN THE DOOR IS CLOSED. THE AUTO LOCKING SYSTEM DOES NOT WORK, INTERIOR LIGHT STAYS ON. IN MOTION OR STATIONARY, UNDER ALL CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913838October 4, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR ALARM CONTINUES TO GO OFF, MY DOORS WILL NOT LOCK, DOME LIGHT STAYS ON WHICH IS DISTRACTING AND UNSAFE, WHEN SLOWING DOWN TO STOP, ALARM GOES OFF TO "PUT CAR IN PARK", WHICH IS DISTRACTING. EXTERIOR LIGHTS AND INSIDE INSTRUMENT PANEL STAYS LIT UP AFTER CAR TURNED OFF, HAS DRAINED MY BATTERY. THIS HAS BEEN GOING ON FOR 1.5 YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913873October 4, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR WARNING COMES ON, EVEN WHEN DOOR IS SHUT. THIS PREVENTS THE DOORS FROM LOCKING AND THEY CAN ONLY BE LOCKED MANUALLY, THE DOME LIGHTS WILL NEVER GO OFF AND EVENTUALLY THE BATTERY DIES, AND THE AC WILL ONLY BLOW COLD ON 1 SETTING. IT WILL NOT BLOW HEAT. THE KEYPAD WILL NOT LET THE VEHICLE LOCK WHEN THE WARNING IS ON. THIS HAPPENS WHEN THE CAR IS MOVING OR STATIONARY, AND INTERMITTENTLY. SOMETIMES IT DOESN'T HAPPEN, SOMETIMES I HAVE TO SHUT THE DOOR 20 TIMES TO GET IT TO LOCK PROPERLY WITH THE LIGHTS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913875October 4, 2016
UNKNOWN OR OTHER
I HAVE ALSO RECEIVED THE "DOOR AJAR" MESSAGE AND WARNING BELL THAT WOULD SOUND WHENEVER THE VEHICLE WAS IN MOTION. ADDITIONALLY, THE KEYPAD ENTRY WOULD NOT WORK AND THE HANDS FREE ENTRY DID NOT WORK. THE DEALER REPLACED THE DOOR LATCH AT A COST OF ABOUT $700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911114October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER SIDE FRONT DOOR CLOSES BUT THE DOOR AJAR WARNING LIGHT STAYS ON AND IS ANNOYING. MY WIFE TOOK IT IN AND THEY WANTED 500.00 TO FIX IT ON A 3YR. OLD CAR THEY CAN'T MAKE A LATCH TO LAST LONGER THAN 3 YRS.?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911207October 3, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, THE REAR DRIVER'S SIDE DOOR OPENED WITHOUT BEING PROMPTED AS THE DOOR AJAR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE CONTACT STATED THAT THE 'SHIFT TO PARK' WARNING MESSAGE ALSO DISPLAYED AND THE VEHICLE WOULD NOT LOCK DUE TO FAILURE. THE CONTACT MENTIONED THAT THE 'SHIFT TO PARK' WARNING MESSAGE ILLUMINATED WHILE THE VEHICLE WAS BEING OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911287October 3, 2016
UNKNOWN OR OTHER
DOOR AJAR LATCH NOT FUNCTIONING PROPERLY. DOOR IS CLOSED BUT LIGHT STILL ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911333October 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE ENGINE INDICATOR ILLUMINATED AND THE POWER SHUT DOWN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS ELECTRICAL FAILURE. THE VEHICLE WAS REPAIRED; HOWEVER, THE ISSUE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911325October 3, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT FOR DRIVERS DOOR WILL INTERMITTENTLY STAY ON WHEN DOOR IS CLOSED. AS A RESULT THE OVERHEAD LIGHTS GO ON OBSTRUCTING DRIVERS VISION AT NIGHT. ADDITIONALLY IT IS IMPOSSIBLE TO LOCK THE DOORS WHEN THIS CONDITION EXISTS. WHEN DRIVING AN IRRITATING MESSAGE COMES ON SAYING TO SHIFT TO PARK AND CLOSE DOOR WHICH ARE ALREADY CLOSED. THIS APPEARS TO BE A BAD DESIGN FLAW WHICH CREATES A DANGEROUS SITUATION FOR OCCUPANTS OF THE VEHICLE. THE DEALERSHIPS CHARGE SOMEWHERE IN THE NEIGHBORHOOD OF $450.00 TO REPLACE ASSEMBLY WHICH IN SOME CASES STILL DOES NOT CORRECT THE PROBLEM. THIS IS A SAFETY ISSUE THAT FORD NEEDS TO ADDRESS IN A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911366October 3, 2016
ELECTRICAL SYSTEM
THE "DOOR AJAR" WARNING LIGHT AND BELL STAYS ON AFTER THE DOOR IS SHUT. THIS HAPPENED ON MY EDGE IN JANUARY 2015. I TOOK IT TO THE FORD DEALER, AND FIRST THEY ADJUSTED THE DOOR LATCH. THAT ONLY LASTED A COUPLE OF MONTHS. WHEN I TOOK IT BACK, THE DEALER SAID THAT FORD TOLD THEM THE LATCH WOULD HAVE TO BE REPLACED. THE BILL TO REPLACE THE LATCH WAS $132.08, WHICH I PAID. THAT FIXED MY PROBLEM. I SAW ON THE NEWS TODAY THAT THIS IS A PROBLEM YOU ARE INVESTIGATING, AND I WANTED YOU TO KNOW MY SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10911392October 3, 2016
ELECTRICAL SYSTEM
DOOR AJAR LIGHT REMAINED LIT ON DASHBOARD AS WELL AS INTERIOR LIGHTS ILLUMINATED. HAPPENED SOMETIMES ONCE DOOR WAS SHUT AND VEHICLE STILL IN PARK CAUSING ME TO HAVE TO TRY MULTIPLE TIMES TO GET SENSOR TO REGISTER PROPERLY AND WOULD HAPPEN SOMETIMES SHORTLY AFTER TAKING OFF AND GETTING UP TO SPEED ON CITY STREETS, OR SHORTLY AFTER I WOULD GET UP TO 10 MPH CAUSING THE AUTO LOCK FEATURE TO ACTIVATE AND DOOR AJAR LIGHT WOULD ILLUMINATE. ALSO WAS ABLE TO GET SENSOR TO REGISTER DOOR WOULD BE SHUT AND I WOULD CLIMB OUT THE PASSENGER SIDE DOOR AND BACK IN LATER, NOT OPENING DRIVER DOOR AFTERWARDS AND WOULD GET DOOR AJAR LIGHT WHEN VEHICLE WAS STARTED. TAKEN TO DEALERSHIP FOR REPAIRS AND WAS TOLD IT WAS DETERMINED TO BE CAUSED BY FAULTY INSTRUMENT CLUSTER. DEALER REPLACED CLUSTER AND STILL HAD ISSUE WITH DOOR AJAR REMAINING LIT SHORTLY AFTER GETTING BACK HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10913564October 3, 2016
UNKNOWN OR OTHER
DOOR LATCH ON DRIVERS DOOR DOES NOT TURN CAR COMPUTER OFF WHEN IT IS OPENED. COMPUTER AND RADIO WILL REMAIN ON UNLESS PASSENGER DOOR IS OPENED AND CLOSED. CAUSING A DRAIN ON THE BATTERY CAUSING IT TO BE REPLACED. THERE IS NO ALARM WARNING WHEN DRIVERS DOORS IS OPENED. THE SENOR IS NOT WORKING AT ALL. WHILE DRIVING ON ANY ROAD THE SENSOR WILL NOT NOTIFY YOU THAT YOUR DRIVERS DOOR IS OPENED OR NOT CLOSED CORRECTLY. THE DOOR COULD OPEN WHILE DRIVING I HAVE TAKEN IT TO THE DEALERSHIP AND WAS ADVISED BY THE SERVICE ADVISER THAT IT IS A KNOWN SAFETY ISSUE BUT I SHOULD WAIT FOR THE RECALL TO GET IT FIXED. THEY HAVE HAD A LOT OF COMPLAINTS ABOUT THE DOOR LATCH AND SENSORS NOTICED THE ISSUE AND HAD IT IN THE SHOP 7/14/2016 FOR THIS ISSUE AFTER NOTICING THE DOOR WAS NOT CLOSED WHILE TRAVELING DOWN THE ROAD ABOUT TO GET ON FREEWAY AND NO ALERTS OR WARNING SIGNS NO LIGHTS NOTHING THIS IS A ACCIDENT WAITING TO HAPPEN AND A HUGE SAFETY ISSUE TO MY FAMILY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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