Ford Edge Complaints (2019)

774 consumer complaints on file.

#11706230December 20, 2025
POWER TRAIN
After extensive research, this seems to be a very widespread issue spanning across many years of production. I am experiencing a very sharp/sudden jerk or lurch when accelerating at slower speeds. It is not as noticeable / doesn't happen at highway speeds. It's as if the transmission is trying to decide what gear it wants to be in. It has almost caused an accident I would have been claimed at fault for by shuddering and failing to accelerate while driving. There are no engine codes/warning lights. Multiple Ford techs were unable to diagnose the issue and a local shop quoted $8000+ for a transmission replacement. This has happened since the car was bought brand new- currently at ~78k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706049December 19, 2025
POWER TRAIN
Torque converter on my 2019 Ford edge they want $4000 to fix it I have 61,000 miles it stutters when I drive it at Low speeds. It’s hesitant when I take off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704931December 14, 2025
POWER TRAIN
The car would stall every time I put it in drive or reverse. It would also randomly stop while moving and cars have almost hit me due to this. There are no warning lights on the dash to see what it could be. It would shake like crazy and not move. According to forums, these transmissions fail or the torque converter becomes locked up. There are also law suits pending due to this issue. I was stuck in an intersection with cars trying to drive by me and feared for my safety. I would like to have someone inspect the transmission due to my safety and my family’s safety. There were no warnings of the failure and still nothing appearing on the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704898December 13, 2025
POWER TRAIN
The transmission stutters at 20 to 40 mph. Per the Ford dealership in Toledo, Ohio that is a transmission problem and known by the Ford dealerships and Ford manufacture with the Edges. The employee told me that the Fords are known for transmission problems, and the Ford manufacturer has done nothing to fix the issue. I’m wondering why there is not a recall on this and they’re they are not being fixed when they are still being made. The cost of the repair is anywhere from $3900 to $8000 depending on what they find once they tear it apart. They estimate is attached.There are numerous complaints online and you whoever is receiving these complaints have received numerous complaints for the Ford edge transmission, especially for the 2019’s. I would appreciate a response and resolution to this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704734December 12, 2025
ENGINE, POWER TRAIN
My 2019 Ford Edge was having engine problems. I was experiencing shuttering at speeds 20-40 mph. My vehicle odometer is at about 104,000 miles. I took the vehicle into Kendall Ford of Marysville, in Marysville Washington. I requested a diagnostic to determine what was causing the shuttering. I offered a Technical Service Bulletin be performed, as it was a bulletin I found when googling the issues I was experiencing. After the diagnostic the dealership performed Ford Technical Service Bulletin (TSB) TSB 21-2081. After the TSB was performed and did not resolve the issue the dealership said the root cause of the issue is the Torque Converter. I am currently scheduled to have the maintenance to replace the torque converter on 12/15/2025. I read online there are customers and lawyers investigating this same type of issue by Ford and gathering data for a class action lawsuit as this issue is considered a safety hazard, in which Ford is negligent in taking ownership of the issue and notifying the owners via a safety recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704409December 11, 2025
POWER TRAIN
I purchased a 2019 Ford Edge in 2021. About a year ago my service engine light came on. I took it to my dealer and was told there was a torque converter issue, but it would not leave me on the side of the road. I have tolerated this stuttering issues more than a year now every time I drive this vehicle. The maintenance on this car has been well maintained. I took my car in for routine maintenance this week and asked about the torque converter issue and was told it would be $6,000 to replace/repair and there could be more issues related to the same that could come up later. It is time for new tires and brakes but doing all of this is more than the value of the car. It appears the torque converter issue is a known problem with the Ford Edge as well as other makers. However, no maker wants to make this a recall issue. How can something that is known and impacting multiple buyers not a recall issue? Because it won't leave me on the side of the road, does that mean it isn't a safety issue? If I have $8000 to repair my car I would just go buy something else. It is also my understanding there is a class action lawsuit regarding this issue. The issue has not caused an accident yet, but the vehicle does not perform as expected and I don't know when the "stutter" will turn to a "stop" and put my family and me in harms way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704445December 11, 2025
POWER TRAIN
The automatic transmission in my 2019 Ford Edge SEL, stumbles in the middle gears as it shifts through the 8 shift points of the transmission. My car has 68,000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704334December 10, 2025
POWER TRAIN
The contact owns a 2019 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle jerked while shifting gears. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed, and determined that the torque converter had failed and needed to be replaced. The vehicle remained at the dealer unrepaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703946December 9, 2025
POWER TRAIN
I purchased a 2019 Ford Edge in October of 2023. In the winter/spring of 2025, the vehicle developed an acceleration stuttering issue. Without being fully aware of the issue, I tried a variety of fixes. Fuel injection cleaners were the main attempt at a simple fix. Shortly thereafter, the cars gave an alert for a "evap" issue. I thought this may be the problem, so I scheduled a fix with my local dealer. That issue was determined to be a wiring issue and the stuttering was still present when I received the vehicle back. The issue continued until I was able to schedule another appointment at the dealership in December of 2025. Upon diagnosis, the dealership notified me that there was a torque converter issue and quoted me $4640 to get started on fixing the issue. I have read that these fixes have been made but it did not fix the issue, so I declined. The issue has not caused an accident yet, but the vehicle does not perform as expected and I don't know when the "stutter" will turn to a "stop" and put my family in harms way.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703734December 8, 2025
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
Car will not shift and shutters, this is putting myself and others at risk. The problem was confirmed by a dealership. There is now a check engine light in the vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703482December 6, 2025
POWER TRAIN
Purchased 2019 ford edge 9/14/2025, used with 53 thousand miles. On 12/06/2025, the transmission is leaking from a gasket and slow to accelerate with a burning smell and dirty transmission fluid. Miles now 58 thousand miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703421December 6, 2025
POWER TRAIN
Torque converter failed at 82000 miles. Had been showing hesitation for some time. Found out this is a common problem for this year and model. No recall yet. I just paid $4226 to replace torque converter at the Ford dealership! There were no warning lights or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703153December 5, 2025
POWER TRAIN
My vehicle has the 8F35 transmission and is experiencing severe jerking and shuddering. With the current snow and slick roads, the car feels unsafe to drive. The sudden jerks make me fear I could lose control, slide into another car, or end up in a ditch. I’m also worried about the loss of power this transmission issue causes, which increases the risk of an accident—especially when pulling out onto the highway. I’m genuinely afraid it may jerk, stall, and cause a serious collision. Regarding TSB 21-2389, my local Ford dealership told me the reprogramming would not fix the issue and didn’t attempt it. They stated that I need a torque converter replacement, which is a $3,300 repair that Ford should be responsible for. Allowing vehicles with known safety-related transmission problems to remain on the road is unacceptable. I also followed up in June of this year about TSB 25-2154. I have a voicemail from the dealership’s GM saying they would take care of the issue after I contacted him, but nothing came of it. They refused to help unless I paid out of pocket due to the vehicle’s mileage. This is my primary daily driver, so the mileage continues to rise out of necessity, not neglect. I’m doing everything I can to drive as safely as possible, but this is becoming increasingly dangerous. I’m asking Ford to take responsibility for this known defect and properly address it. A recall is necessary to keep these vehicles safe to operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703299December 5, 2025
POWER TRAIN
At approximately 70,000 miles, the car has started to surge and shudder at nominal speeds (between 20-40 MPH, but will continue to shudder even with my cruise control on in highway conditions.) This is a known issue with this vehicle and has been reported by multiple people. I took it into the dealership and it's going to cost me $5000 just to replace the converter. There is no reason that my car should be experiencing before even getting close to 100,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703082December 4, 2025
POWER TRAIN
Torque converter shutter causing delay acceleration, which can cause issues in traffic. I understand from the transmission shop that the whole transmission is likely to fail because of it which could cause an accident
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702332December 1, 2025
POWER TRAIN
Car bucks and shudders when i accelerate. Ford dealer wants over $8,000 to replace torque converter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702018November 29, 2025
POWER TRAIN
Transmission and torque converter went out at only 83,000 miles. Many other ford edge owners have had the same problem with their transmission and converter as well. This caused me car to hesitate and sputter on the highway which could have caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701906November 28, 2025
POWER TRAIN
1) Torque converter 2) studdering and shuddering at take off and acceleration 3) confirmed at dealership on 11/28/2025 4) ford dealership service technician is only inspection 5) no messages only physical symptoms of the shuddering and studdering at take off and acceleration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701265November 24, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2019 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the driver noticed white smoke coming out of the tailpipe. No warning lights were illuminated. The contact's daughter was able to drive the vehicle to the residence. The vehicle was later taken to a local service center, where it was diagnosed with coolant intrusion in cylinder #3 and cylinder #1. The contact stated that prior to arriving to the local service center, a warning message, advising that the engine temperature gauge and engine coolant temperature had risen, was displayed. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701353November 24, 2025
ENGINE, VEHICLE SPEED CONTROL
The torque is shuttering like crazy. I took it into Ford months ago multiple times and they said they had no idea because nothing was coming up, no codes or anything. I have been religious with maintenance checks and whatever they recommend at the dealership. Today my check engine light went on and the cores that came up were about my torque shuttering. Ford released a TSB about the shuttering on my make and model and saying the course of action is to replace the torque converter. I called Ford and told them all this and they quoted me thousands and said they aren’t liable for the repairs. How are they not responsible when this is a manufacturing issue? The car is unsafe to drive and Ford even released a TSB but they refuse to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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