Ford Edge Complaints (2007)

989 consumer complaints on file.

#11143863October 29, 2018
AIR BAGS
TAKATA RECALL HAVE NOT REC'D ANY TYPE OF RECALL REGARDING THE PASSENGER FRONT AIR BAG. I HAVE HAD THE CAR FOR OVER 1 YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143954October 29, 2018
AIR BAGS
"TAKATA RECALL" WE RECEIVED THE RECALL NOTICE IN MAY 2018, WE HAVE CALLED OUR DEALER SEVERAL TIMES, AND HAVE BEEN TOLD THE REPLACEMENT PARTS ARE NOT AVAILABLE. SO WE HAVE HAD TO CONTINUE TO DRIVE OUR CAR WITH THE POSSIBILITY OF AIRBAG FAILURE. THIS SEEMS UNACCEPTABLE, AND WE WOULD LIKE COMPENSATION FOR THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143955October 29, 2018
ENGINE
THE ENGINE WENT OUT DUE TO A BAD WATER PUMP BUT NO WARNING SIGNS WERE PRESENT. IT ONLY OVERHEATED FOR 2 MINUTES AND WATER AND OIL MIXED WHICH CAUSED THE ENGINE TO GO OUT COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143611October 29, 2018
SERVICE BRAKES
I HAVE HAD TO REPLACE THE BRAKE BOOSTER, FRONT BRAKES AND REAR BRAKES. THERE HAS BEEN SEVERAL RECALLS ON THE 2007 BRAKE BOOSTERS FOR THIS YEAR/MODEL BUT APPARENTLY FORD WILL NOT REIMBURSE ME $982.05 BECAUSE MY VIN NUMBER WASN'T INCLUDED IN THE RECALL. I WOULD LIKE REIMBURSEMENT FOR THIS COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143672October 29, 2018
AIR BAGS
TAKATA RECALL- I WAS NOTIFIED THROUGH THE MAIL THAT MY 2007 FORD EDGE PASSENGER SIDE AIR BAG WAS ON RECALL. I MADE NUMEROUS CALLS TO MY FORD DEALER, THE LAST BEING JUNE 25, 2018. I WAS TOLD THAT THEY STILL DID NOT HAVE THE REPLACEMENT AIR BAGS IN YET AND DID NOT KNOW WHEN THEY WOULD BE GETTING THEM IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143681October 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER WAS NOT CONTACTED BUT, THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143499October 28, 2018
AIR BAGS
TAKATA RECALL, WE RECEIVED A RECALL NOTICE IN DEC. 2017, THOUGH NEARLY A YEAR HAS PASSED THERE HAS BEEN NO CONTACT BY FORD MOTOR COMPANY TO REMEDY THE SITUATION. IT IS MY UNDERSTANDING IS IS EXTREMELY UNSAFE TO OPERATE THE VEHICLE IN IT'S CURRENT STATE. I ONLY WANT THE VEHICLE RESTORED TO A SAFE OPERATING CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143309October 27, 2018
AIR BAGS
TAKATA RECALL BOUGHT THE CAR LAST YEAR 06/21/2018 AS A USED CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142848October 26, 2018
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED MANY NOTICES FROM FORD DIRECTLY ABOUT THIS PROBLEM SINCE ABOUT THE FIRST OF THIS YEAR AND HAVE NOT HEARD BACK FROM THEM CONCERNING REPLACING THE AIR BAG IN QUESTION. I HAVE CALLED ON NUMEROUS OCCASIONS AND HAVE BEEN TOLD I WILL BE CONTACTED THEY DO NOT HAVE THE NECESSARY PART(S) YET?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142849October 26, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HODGES FORD AT (866) 390-7709 (LOCATED AT 13452 GA-251, DARIEN, GA 31305) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142874October 26, 2018
AIR BAGS
TAKATA RECALL- I AM STILL WAITING FOR REPLACEMENT INFLATOR PARTS TO REPAIR MY 2007 FORD EDGE. I AM RENTING A VEHICLE BUT THAT COST $ 2,000 PER MONTH. WITH THE AIRBAG LIGHT ON IT WILL NOT PASS INSPECTION WHICH EXPIRED 08/31/2018 AND THE CAR SITS IN MY FRONT YARD. WHEN WILL THESE PARTS BE AVAILABLE TO FORD TO REPAIR MY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142917October 26, 2018
AIR BAGS
TAKATA RECALL DEALER SAID WE HAVE TO WAIT FOR THE NEW AIRBAGS THERE IS A SHORTAGE. WE HAVE BEEN WAITING AT LEAST A YEAR NOT BEING ABLE TO USE THE PASSENGER SEAT! HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142927October 26, 2018
AIR BAGS
TAKATA RECALL: I HAVE RECEIVED 3 NOTIFICATION OF THE RECALL ON THIS PRODUCT-JULY 2016, DEC.2017,& JUNE 2018 INFORMING ME I WILL BE NOTIFIED BY FORD WHEN THE REPAIR PARTS WILL BE IN TO FIX THE ISSUE. TO DATE, HAVE NOT RECEIVED NOTIFICATION OF PARTS BEING AVAILABLE. WHY IS IT TAKING SO LONG TO GET THE PARTS??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142973October 26, 2018
AIR BAGS
"TAKATA RECALL" IN JANUARY 2018 WE WERE NOTIFIED THAT THE AIRBAGS IN OUR FORD EDGE WERE DEFECTIVE, AND WERE BEING RECALLED. IN ADDITION, WE WERE NOTIFIED THAT INFORMATION WOULD BE FORTHCOMING TO TAKE OUR VEHICLE TO OUR LOCAL DEALER. UNFORTUNATELY, WE DID NOT RECEIVE NOTIFICATION UNTIL MAY 2018. THIS MAY 2018 NOTIFICATION WAS VERY CLEAR BY INFORMING US THAT IF WE WERE TO DRIVE OUR VEHICLE WITHOUT A NEW AIRBAG REPLACEMENT WOULD NOT ONLY ENDANGER OUR WELL-BEING BUT COULD ALSO CAUSE SERIOUS INJURY -- EVEN DEATH. SO, THEREFORE TAKE OUR VEHICLE IMMEDIATELY TO OUR LOCAL DEALER FOR PROMPT REPLACEMENT. THE NOTIFICATION ALSO INDICATED A LOANER VEHICLE WOULD BE SUPPLIED -- UP TO $30 PER DAY WHILE THE REPLACEMENT WAS TAKING PLACE AT OUR LOCAL DEALER. WE DID AS INSTRUCTED AND IMMEDIATELY TOOK OUR VEHICLE TO OUR LOCAL DEALER WITH THIS INFORMATION WE RECEIVED IN MAY 2018. TO OUR DISAPPOINTMENT, WE WERE TOLD THERE ARE NO LOANER VEHICLES AVAILABLE BECAUSE PLACES LIKE ENTERPRISE (AND OTHER LOANER VEHICLE AGENCIES) WANTED MORE THAN $30 PER DAY. ENTERPRISE FILED A COMPLAINT LAW SUIT AGAINST FORD MOTOR COMPANY FOR A HIGHER REIMBURSEMENT AMOUNT. THEREFORE, OUR LOCAL DEALER INFORMED US TO WAIT UNTIL THIS LAW SUIT BETWEEN ENTERPRISE IS SETTLED AND LOANERS BECOME AVAILABLE. SINCE MAY 2018 UNTIL CURRENT, WE HAVE CHECKED WITH OUT LOCAL DEALER AS TO THE PROGRESS BEING MADE BETWEEN FORD MOTOR CO. AND ENTERPRISE FOR A POSSIBLE LOANER. AS OF THIS DATE (OCT. 26, 2018), NO CHANGE HAS BEEN MADE. MEANWHILE, OUR FORD EDGE CANNOT BE USED BECAUSE OF THE IMPENDING DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142989October 26, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AIRPORT FORD (8001 BURLINGTINGON PIKE, FLORENCE, KY 41042, 859-371-4750) STATED THAT THE PART WAS UNAVAILABLE AND DID NOT KNOW WHEN THE MANUFACTURER WOULD SEND THE PART. THE DEALER MADE NO MENTION OF A LOANER VEHICLE OPTION. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143021October 26, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY STEERING WHEEL SHAKES BAD. MY WHEELS VIBRATE SEEMS LIKE THEY ABOUT TO COME OFF WHILE I'M DRIVING. MY SPEED REDUCES ITSELF FROM FAST TO SLOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143028October 26, 2018
AIR BAGS
'TAKATA RECALL' STILL AWAITING AVAILABLE PARTS TO COMPLETE THIS RECALL IS WHAT I AM REPEATEDLY TOLD. THIS HAS TAKEN WAY TO LONG TO BE FIXED, AS I AM STILL HAVING TO DRIVE THIS CAR DAILY. I REALLY DON'T FEEL TOTALLY SAFE DRIVING A CAR IN NEED OF A VERY SENSITIVE REPAIR AND HAVING TO TRANSPORT MY SCHOOL KIDS DAILY AS WELL. I HAVE REACHED OUT TO LOCAL DEALERSHIPS, WHICH CONTINUES TO TELL ME TO KEEP CHECKING BACK, OR JUST KEEP WAITING TO BE CONTACTED. A LOANER UNTIL THIS PROBLEM IS RESOLVED WOULD BE GREAT, BUT NO SUCH LUCK WITH THAT REQUEST EITHER. CONTINUING TO DRIVE AN UNSAFE CAR JUST ISN'T RIGHT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11143019October 26, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
"TAKATA RECALL" WE HAVE TRIED REACHING OUT TO SEVERAL DEALERSHIPS FOR THE PAST YEAR REGARDING BOTH OF OUR RECALL NOTICES (AIRBAG AND FUEL TANK). EVERY TIME WE RECEIVED ONE WE HAVE CONTACTED (3) NEARBY FORD DEALERSHIPS IN GRAND RAPIDS, EVERY DEALERSHIP FOR THE PAST YEAR CONTINUES TO INFORM US THEY DO NOT HAVE THE PARTS AND SERVICES AND TO CALL BACK IN A MONTH. EVERY MONTH FOR THE PAST YEAR WE HAVE CALLED - STILL NO PARTS! WE ARE AWARE THIS CAR CAME FROM FLORIDA FROM OUR REPORT, WHICH WE PURCHASED IN MICHIGAN. TODAY, OCTOBER 26TH, 2018 RECEIVED THE SETTLEMENT CLAIM. IT STATES WE CANNOT BE APART OF THE CLAIMS BECAUSE WE HAVE NOT SERVICED OUR VEHICLE YET. HOWEVER, WE HAVE TRIED FOR ONE FULL YEAR TO GET THIS VEHICLE SERVICED! AT THIS POINT IN TIME, WE ARE NOW CONSIDERING HIRING AN ATTORNEY AND ATTENDING THE HEARING ON DECEMBER 11TH, 2018. WE WOULD LIKE TO RECEIVE NOTIFICATION HOW TO GET OUR RECALLS RESOLVED AND SERVICED IN MICHIGAN, SINCE NOPARTS ARE AVAILABLE (ON-GOING OVER ONE-YEAR OF CALLING). PLEASE CONTACT ME DIRECTLY HOW WE ARE ABLE TO PROCEED?! [XXX] (FORMERLY [XXX] WHEN PURCHASED THE VEHICLE) BIN NUMBER [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142656October 25, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER (BALISE FORD OF CAPE COD, 90 HIGH SCHOOL ROAD EXT, HYANNIS, MA 02601, 508-815-4007) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142411October 24, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM), ENGINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING 50 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS RESTARTED AND BEGAN BUCKING. IN ADDITION, THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THE NUMBER THREE COIL PACK WAS DAMAGED AND THE POWERTRAIN CONTROL MODULE NEEDED TO BE REPAIRED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 84,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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