Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10927770November 24, 2016
ELECTRICAL SYSTEM
"DOOR AJAR" LIGHT AND CHIME HAPPENS ALL THE TIME, EVEN WHEN THE DOOR IS NOT AJAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927673November 23, 2016
UNKNOWN OR OTHER
WHEN GETTING READY TO START THE VEHICLE, THE DRIVERS SIDE DOOR AJAR WARNING LIGHT WILL COME ON WHEN THE DOOR IS FIRMLY SHUT CAUSING US TO CONTINUALLY SLAM AND SHUT THE DOOR UNTIL IT EVENTUALLY GOES OFF. THE LIGHT WILL ALSO COME ON WHEN YOU SHIFT INTO DRIVE AND THE DOORS AUTO LOCK CAUSING THE REPEAT ACTION OF CLOSING THE DOOR MULTIPLE TIMES TO GET THE WARNING LIGHT TO GO OFF. THIS ALSO CAUSES THE DOORS TO NOT LOCK FORCING A SAFETY HAZARD FOR MY GRANDCHILDREN. THIS HAPPENS WHILE STATIONARY AND IN MOTION ON BUSY STREETS CAUSING US TO OPEN AND SHUT THE DOOR WHILE DRIVING AND/OR PULLING OVER TO DO THE SAME UNTIL THE LIGHT EVENTUALLY GOES OFF AND THE DOORS LOCK. MY HUSBAND HAS BEEN FORCED TO CLIMB IN AND OVER TO THE DRIVERS SIDE THROUGH THE PASSENGER SIDE TO AVOID OPENING THE DRIVERS SIDE DOOR. I CAN NOT DO THIS DUE TO A BAD BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927709November 23, 2016
ELECTRICAL SYSTEM
I HAVE A 2013 FORD EDGE SPORT EDITION THAT HAS HAD ISSUES WITH THE DOOR SENSORS SHOWING THAT THE DOOR IS A-JAR. THIS STARTED TO OCCUR SHORTLY AFTER WE PURCHASED THE CAR IN SEPTEMBER OF 2013. IT HAS PROGRESSIVELY GOTTEN WORSE TO WHERE THE DASH PANEL CONTINUOUSLY SHOWS THAT ONE OF THE DOORS IS A-JAR, EVEN WHEN OPEN AND CLOSING THE DOOR CONTINUOUSLY SEVERAL TIMES TO TRY TO CLEAR THE WARNING MESSAGE. THIS IS A SAFETY ISSUE BECAUSE WE CANNOT BE CERTAIN THAT THE DOORS ARE SECURED PROPERLY AND SAFELY DURING TRAVEL. ALSO, THE DOORS WILL NOT LOCK WHILE DRIVING, OR WHEN THE CAR IS IN PARK WHILE IDLING. THIS IS ALSO A SAFETY ISSUE BECAUSE THE DOORS COULD BE OPENED WHILE DRIVING, AND THE CAR CANNOT BE SECURED WHILE IN PARK AND IDLING. IF A STRANGER ATTEMPTED TO ENTER THE CAR WHILE STOPPED AT AN INTERSECTION, OR WHILE DRIVING VERY SLOWLY, YOU CANNOT PREVENT THE INDIVIDUAL FROM ENTERING THE CAR BECAUSE THE DOOR LOCKS IMMEDIATELY UNLOCK DUE TO SENSING THAT THE DOOR IS A-JAR. THE PICTURE I UPLOADED OF THE WARNING MESSAGE CLEARLY SHOWS THE DRIVING SPEED WHILE THE DOOR A-JAR IS ILLUMINATED. I WISH I WOULD HAVE KNOWN THIS WAS A WIDESPREAD ISSUE WITH THE 2013 FORD EDGE, I WOULD HAVE FILED A COMPLAINT SOONER. I HOPE THAT FORD WILL TAKE RESPONSIBILITY FOR THIS DEFECT AND FIX THIS SAFETY ISSUE. OTHER THAN THIS DEFECT I LOVE MY 2013 FORD EDGE SPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927356November 22, 2016
STRUCTURE:BODY
THE DOOR AJAR LIGHT AND WARNING DINGS WHEN THE DOOR IS DEFINITELY SHUT. IF I OPEN AND CLOSE THE DOOR MULTIPLE TIMES IT WILL SOMETIMES GO OFF. THE INTERIOR LIGHTS STAY ON AND THE DOOR CANNOT BE LOCKED WHEN THIS HAPPENS, CREATING A SAFETY ISSUE. CAUSES BATTERY TO DRAIN BECAUSE INTERIOR LIGHTS STAY ON AND I HAVE TO DRIVE WITH LIGHTS ON WHICH MAKES NIGHTTIME DRIVING DANGEROUS. THIS IS A KNOWN ISSUE FOR THIS VEHICLE AND FORD NEEDS TO RECALL IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927235November 21, 2016
EXTERIOR LIGHTING
DRIVER SIDE DOOR INDICATOR WILL SOMETIMES GIVE FALSE READING THAT DOOR IS AJAR. DOME LIGHT WILL STAY ON AND NOT ABLE TO LOCK DOORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927277November 21, 2016
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON EVEN THOUGH THE DOOR IS COMPLETELY SHUT AND IT MAKES NO DIFFERENCE HOW MANY TIMES YOU SLAM THE DOOR CLOSED. THE DOORS WILL NOT LOCK IF THE CAR DOES NOT BELIEVE THE DOOR IS CLOSED. THE PROBLEM WITH THAT IS, THE DOOR COULD POTENTIALLY OPEN DURING AN ACCIDENT OR I COULD BE CARJACKED OR MY FAMILY COULD BE PULLED OUT OF THE CAR WHILE SITTING AT A STOP LIGHT OR INTERSECTION. I BELIEVE THIS IS A SERIOUS SAFETY ISSUE TO NOT BE ABLE TO LOCK YOUR AUTO WHILE TRAVELING. ALSO, SINCE THE DOOR AJAR LIGHT IS UNRELIABLE THE DOOR MAY NOT BE CLOSED AND COULD FLY OPEN WHILE TURNING CAUSING AN ACCIDENT. IN ADDITION IT IS VERY DIFFICULT TO DETERMINE IF THE DOOR AJAR OR REVERSE SENSING IS DINGING, WHICH DEFEATS THE PURPOSE OF THE BACK UP CAMERA. I BELIEVE THIS IS A SAFETY ISSUE SINCE I DEPEND A GREAT DEAL ON THE BACK UP CAMERA TO MAKE SURE I DO NOT BACK INTO SOMEONE. AT FIRST THE LIGHT WOULD STAY ON ONLY ABOUT 50% OF THE TIME, BUT NOW THE LIGHT STAYS ON ABOUT 99% IF THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927333November 21, 2016
UNKNOWN OR OTHER
THE (DRIVERS SIDE) DOOR AJAR LIGHT AND CHIME COMES ON EVEN WHEN THE DOOR IS CLOSED, CAUSING DISTRACTED DRIVING AND ENCOURAGES PEOPLE TO OPEN AND SHUT THE DOOR WHILE DRIVING OR PULL OVER IN LESS THAN IDEAL AREAS TO PERFORM THE PROCEDURE. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM AND YOU HAVE TO PRESS THE OK BUTTON ON THE STEERING WHEEL REPEATEDLY. EVENTUALLY THIS DOES NOT SOLVE THE PROBLEM EITHER AND PEOPLE ARE FORCED TO FIND COST EFFECTIVE SOLUTIONS ONLINE. DISABLING THE FEATURE TO AVOID CONSTANT CHIMING AND ALARMS GOING OFF THEN RESULTS IN DISABLING THE FEATURE ALTOGETHER WHICH COULD RESULT IN A DOOR BEING PARTIALLY OR COMPLETELY OPEN WITH DRIVER OR PASSENGERS NOT KNOWING. MAY BE PART OF ANOTHER SAFETY ISSUE INVOLVING DEFECTIVE LATCHES. WILL NOT PURCHASE ANOTHER FORD VEHICLE AGAIN OR RECOMMEND THEM TO OTHERS. THIS HAPPENS WHILE STATIONARY OR MOVING, SO AFTER SLOWING TO AQ STOP (STOP SIGN) AND THEN MOVING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927071November 19, 2016
UNKNOWN OR OTHER
DOOR AJAR ERROR HAPPENING WHEN DOOR IS CLOSED. ERROR CAUSES BEEPING, DOME LIGHTS STAYING ON, AND PREVENTS LOCKS FROM LOCKING, ALL WHILE CAR IS MOVING. THE LIGHTS STAY ON FOR EXTENDED AMOUNT OF TIME CAUSING ME TO REPLACE THE BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926979November 18, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT OPENED THE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. ALL OF THE DOOR LOCKS FAILED TO WORK. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR AT LEAST SIX MONTHS. THE DEALER DIAGNOSED THAT THE DRIVER SIDE DOOR LATCH ASSEMBLY FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED PREVIOUSLY FOR THE SAME FAILURE. THE VEHICLE WAS NOT REPAIRED THIS TIME. THE APPROXIMATE FAILURE MILEAGE WAS 62,948.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926828November 18, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE BATTERY TO DRAIN. ALSO THE DOORS WILL NOT LOCK/STAY LOCKED. THIS HAPPENS WHEN INITIALLY STARTING THE VEHICLE AND HAS HAPPENED WHILE DRIVING. I BELIEVE THE CAUSE OF THE PROBLEM TO BE EITHER IN THE SENSOR OR THE DOOR LATCH ITSELF. AT FIRST IT SEEMED TO HAPPEN AT RANDOM, BUT NOW SEEMS TO BE OCCURRING MORE OFTEN. THIS HAS BEEN OCCURRING FOR A FEW WEEKS. WILL BE TAKING IT TO BE REPAIRED IN A FEW DAYS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926759November 17, 2016
STRUCTURE:BODY
MY DRIVER SIDE DOOR FLEW OPEN WHILE I WAS TURNING ALMOST CAUSING AN ACCIDENT. AS MENTIONED IN MANY OTHER COMPLAINTS, I TOO HAVE THE ISSUE OF THE DRIVER SIDE LIGHT DISPLAYING "AJAR". BECAUSE OF THIS ALMOST ACCIDENT, I NOW OPEN AND CLOSE THE DOOR AS MANY TIMES AS IT TAKES TO MAKE SURE THE LATCH IS CLOSE AND THE LIGHT IS OFF. MY LIFE MATTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926768November 17, 2016
UNKNOWN OR OTHER
WHEN I CLOSE THE DRIVERS DOOR THE DOOR AJAR LIGHT STAYS ON AND THE DOOR IS COMPLETELY SHUT. WITH THE INTERIOR LIGHTS ON IT IS ALMOST IMPOSSIBLE TO SEE AT NIGHT DUE TO THE LIGHTS SHINING IN MY EYES. ALSO, THE DOORS WILL NOT STAY LOCKED WITH THE DOOR AJAR LIGHT ON. WITH THE DOORS NOT LOCKING I COULD BE CARJACKED OR MY GRANDDAUGHTER COULD BE PULLED OUT OF THE CAR WHILE SITTING AT A STOP LIGHT OR INTERSECTION. WHEN EXITING THE VEHICLE AND THE DOOR IS NOT RECOGNIZED TO BE SHUT, THE INTERIOR AND OUTSIDE MIRROR LIGHTS STAY ON. I'VE HAD THE VEHICLE SINCE MARCH AND HAVE LESS THAT 45000 MILES ON IT.. THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE WITH LESS THAT 40000 MILES. FORD SHOULD BE RESPONSIBLE FOR FIXING THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926782November 17, 2016
SERVICE BRAKES
AFTER 30,000 MILES WE TOOK OUR 2013 FORD EDGE FOR SERVICE AND FOR $800 THEY CHANGED OIL, ROTATED TIRES, ETC. THEY ALSO NOTICED THAT OUR BRAKES AND ROTORS HAD TO BE REPLACED DUE TO WEAR AND RUST. THIS COST AN ADDITIONAL $700. WE HAVE DRIVEN NUMEROUS VEHICLES AND KEPT THEM TO 100,000 MILES AND HAVE NEVER HAD THIS CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926562November 16, 2016
STRUCTURE:BODY
THE DRIVER DOOR AJAR LIGHT COMES ON AND STAYS ON. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THE BATTERY TO DRAIN. ALSO THE DOORS WILL NOT LOCK/STAY LOCKED. THIS HAPPENS WHEN INITIALLY STARTING THE VEHICLE AND HAS HAPPENED WHILE DRIVING. I BELIEVE THE CAUSE OF THE PROBLEM TO BE EITHER IN THE SENSOR OR THE DOOR LATCH ITSELF. AT FIRST IT SEEMED TO HAPPEN AT RANDOM, BUT NOW SEEMS TO BE OCCURRING MORE OFTEN. THIS HAS BEEN OCCURRING FOR A FEW WEEKS. WILL BE TAKING IT TO BE REPAIRED IN A FEW DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926215November 15, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926295November 15, 2016
POWER TRAIN
LEAVING STORE PARKING LOT, WRENCH LIGHT CAME ON AS I LOST ALL POWER TO ACCELERATOR. I COULD STEP ON GAS BUT NOTHING HAPPENED, ALL OTHER FUNCTIONS STILL WORKED. I QUICKLY THREW THE CAR IN REVERSE AND WAS ABLE TO AVOID ROLLING INTO ONCOMING TRAFFIC. WHEN I OPENED THE HOOD, THE ENGINE WAS SHAKING A LOT! I TURNED THE CAR OFF AND MY FAMILY AND I TOOK A TAXI HOME, LEAVING OUR 6 DAY OLD CAR IN AN EMPTY PARKING LOT. THE NEXT DAY THE CAR TURNED ON AND I DROVE IT TO A SAFER PARKING LOT WITH NO PROBLEMS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925680November 13, 2016
UNKNOWN OR OTHER
WHEN I CLOSE MY DRIVERS SIDE DOOR AND START MY 2013 FORD EDGE, IT THINKS MY DOOR IS AJAR. THIS IS A LATCH PROBLEM AND THE VEHICLE DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED. AS A RESULT, THE DOORS WILL NOT LOCK. I HAVE SEEN MANY COMPLAINTS OF THIS PROBLEM ON THE WEB. I AM HOPING THAT THE NHTSA WILL FORCE FORD TO RECALL THESE VEHICLES AND FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925595November 12, 2016
UNKNOWN OR OTHER
HAD THE USED EDGE ALMOST ONE YEAR NOW AND THIS IS THE 3RD THIRD TIME TAKING TO THE DEALERSHIP FOR THE SAME BLINKING PROBLEM. IT IS A 3 YEAR OLD CAR WITH ONLY 40K MILES. FIRST TIME WAS ANNOYING BUT THE DEALERSHIP WAS PROFESSIONAL AND FIXED UNDER WARRANTY. SECOND TIME I WAS PISSED BECAUSE I HAD GOTTEN ONLINE AND DID RESEARCH ABOUT THIS APPARENTLY VERY OBVIOUS AND COMMON ISSUE !!!!FORD!!!! AND TO TOP IT OFF THE WARRANTY HAD JUST RAN OUT SO I WAS FORCED TO PAY A 100 DEDUCTIBLE. I WAS REALLY STEAMED BY THIS POINT. AND GUESS WHAT NOW...THIRD TIME ... THE TECH SAID WELL MAYBE IT JUST A PROBLEM WITH THE PART? SO I ASKED ARE THE PARTS NOT COVERED HE SAID JUST FOR 30 DAYS !? SERIOUSLY? I TOLD THEM THEY ARE EATING THE COST ON THIS NOT ME. THE DEALER WILL BE PAYING FOR THE CRAPPY PART THAT DOESNT LAST NOT ME. I IMAGINE I WILL BE TALKING TO THE AUTONATION OWNER AT SOME POINT... THIS IS SO STUPID. MY WIFE WAS IN DOWNTOWN LA IN A PARKING GARAGE AND IN TRAFFIC AT NIGHT WITH UNLOCKED DOORS AND HER INTERIOR LIGHT ON BECAUSE FORD IS SO ATE UP WITH PROFIT THAT THEY WILL NOT FIX THIS. ALL THE DEALERSHIPS SHOULD EAT THE COST EVERY SINGLE TIME... MAYBE ONCE THEY DO IT SOMETHING WILL BE DONE.,SHE IS NOT DRIVING THE CAR UNTIL I GET SOMETHING DONE. POS. UNBELIEVABLE THAT IT TAKES THIS MANY REPAIRS AND COMPLAINTS AND NOTHING BEING DONE. I NEED TO FIND OUT ALL THE REPAIRS ON THIS CAR BEFORE I GOT IT.. BET I SEE THE SAME ISSUE WITH THE PRIOR OWNER. SAME PROBLEM.WHILE ENGINE IS ON, CAR PLACED IN DRIVE, DRIVERS DOOR AJAR LITE IS ON AND THE DOORS ALL REMAIN UNLOCKED (NOT GREAT WITH CHILDREN IN THE CAR IN PARKED TRAFFIC ) I LIVE IN LA. THE INTERIOR LITE STAYS ON AS WELL AND THE CHIME STAYS ON. ONCE PARKED AND ENGINE OFF, WE ALL EXIT CAR AND CLOSE DOORS AND THE DOOR WILL NOT LOCK AND THE INTERIOR LIGHT STAYS ON... WONDERFUL HAVING YOUR CAR PARKED ON THE ROAD AT NITE LIKE THAT HERE IN LA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925615November 12, 2016
STRUCTURE:BODY
2013 FORD EDGE SEL WITH 33000 MILES, DRIVER DOOR AJAR WARNING LIGHT STAYS ON EVEN AFTER CLOSING THE DOOR SEVERAL TIMES. IT KEEPS THE INTERIOR LIGHTS ON WHILE DRIVING, CONTINOUSLY WARNS DRIVER WITH DOOR OPEN MESSAGES ON DASHBOARD EVEN WHEN IT'S DOOR IS CLOSED. I BELIEVE THIS ISSUE ALSO DRAINED MY CAR BATTERY SINCE I HAD TO REPLACE IT BACK IN SEPT 2016. FORD PLEASE RECALL AND FIX THIS ISSUE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925621November 12, 2016
ELECTRICAL SYSTEM
TO WHOM IT MY CONCERN WE HAVE A 2013 FORD EDGE. WE HAVE HAD IT TO FORD TO FIX DOOR AJAR LIGHT ON DASH WITCH WAS SAYING DRIVER DOOR WAS THE PROBLEM AT ABOUT 34000 MILES FORD FIXED IT BY CLEANING THE SENSOR WORKED FOR AWHILE UNDER WARRANTY. ABOUT A MONTH LATER SAME PROBLEM AND WAS NOT COVERED UNDER WARRANTY COST ABOUT $380.00 TO FIX HAD TO CHANGE SENSOR NOW AT 42000 MILES DOOR AJAR LIGHT IS BACK ON SAY PASSENGER DOOR. DOME LIGHT STAYS ON WITCH AT NIGHT IS A SAFETY HAZARD AND NOW THE DOORS WILL NOT STAY LOCKED HOW DO I KNOW IF DOOR IS NOT GOING TO COME OPEN. I FEEL FORD HAS A BIG PROBLEM WITH THIS ISSUE AND NEEDS TO OWN UP TO THERE RESPONSIBILITY AND ADDRESS THE PROBLEM. THIS CAR WAS PURCHASED NEW WE ARE THE ORIGINAL OWNERS AND DON'T FEEL WE SHOULD BE RESPONSIBLE TO KEEP PAYING OUT OF POCKET FOR FORDS PROBLEM THIS CAR IS A 4 DOOR WE'VE ALREADY PAID FOR ONE DOOR AND NOW HAVE TO FIX ANOTHER ONE. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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