Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10958835March 6, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE DOOR AJAR SENSOR LIGHT CAME ON WHILE STATIONARY. IT WILL NOT GO OFF EVEN THOUGH THE DOOR IS FULLY CLOSED. THIS HAS DRAINED MY BATTERY. SUMMIT FORD HAS QUOTED $600 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958939March 6, 2017
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR WAS CONSTANTLY DISPLAYED. THE CONTACT STATED THAT THE FAILURE AFFECTED THE DOOR ON THE DRIVER'S SIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,760.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958668March 5, 2017
EXTERIOR LIGHTING
DOOR AJAR WARNING COMES ON WHEN THE DOOR IS CLOSED. CAUSED DOME LIGHT TO STAY ON AND HAS DRAINED THE BATTERY. ONLY SOLUTION IS TO SLAM THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958711March 5, 2017
UNKNOWN OR OTHER
DOOR AJAR LIGHT COMES ON WHILE DRIVING DOWN THE ROAD,AND WON'T SHUT THE DOME LIGHTS OFF AFTER SHUTING OFF VEHICLE AND EXITING AND SHUTING DOOR.ITS HAPPENED MANY TIMES MOVING AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10958067March 2, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT INSIDE THE VEHICLE REMAINED ILLUMINATED WHEN THE VEHICLE WAS PARKED AND LOCKED. AS A RESULT, THE VEHICLE ALARM SOUNDED AND THE DRIVER'S DOOR AJAR SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SWITCH MECHANISM INSIDE THE DOOR FRACTURED AND NEEDED TO BE REPLACED. THE FAILURE WAS REMEDIED, BUT RECURRED AFTER SIX MONTHS. THE VEHICLE WAS TAKEN TO THE DEALER WHO AGAIN DIAGNOSED AND REPLACED THE SWITCH MECHANISM. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 31,797.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957834March 1, 2017
UNKNOWN OR OTHER
2013 FORD EDGE HAS A CONTINUAL PROBLEM WHERE DOOR SENSORS ON 2 OF 4 DOORS INDICATE THAT THE DOOR IS AJAR, WHEN IT IS ACTUALLY CLOSED. THE INTERIOR LIGHTS COME ON (AND STAY ON) WHEN STARTING THE CAR OR WHEN DRIVING AT LOW SPEED, WHICH IS DANGEROUS, PARTICULARLY AS IT INTERFERES WITH NIGHT VISION. THE DOORS WON'T LOCK DUE TO THIS WARNING MESSAGE. THE DRIVER'S DOOR IS AFFECTED BY THIS SENSOR PROBLEM, WHICH ALSO CAUSES A BELL WARNING THAT THE DOOR IS AJAR, AND REPEATED DASH WARNINGS TO PUT THE CAR IN PARK. REPEATEDLY SLAMMING THE DOOR CLOSED TEMPORARILY HELPS, SOMETIMES. THE DRIVER'S DOOR SENSOR WAS FIXED (BUT NOT REPLACED) WHILE THE CAR WAS UNDER WARRANTY. THE PROBLEM RETURNED WITHIN A FEW MONTHS. WHEN I TOOK IT IN THE SECOND TIME, I HAD THE DRIVER'S DOOR SENSOR CLEANED (THE DEALER WANTED ALMOST $400 FOR THIS, BUT REDUCED IT TO $260 AFTER MY COMPLAINT, VS $500 TO REPLACE EACH SENSOR) WHICH WAS HELPFUL FOR LESS THAN 2 MONTHS. THIS IS A DANGEROUS, KNOWN PROBLEM WITH THESE DEFECTIVE DOOR SENSORS THAT IS HIGHLY DISTRACTING FOR DRIVERS, WHICH INTERFERES WITH NIGHT VISION, AND THE ABILITY TO LOCK THE CAR DOORS WHILE DRIVING. THE FORD DEALER ACKNOWLEDGED THAT THIS IS A KNOWN PROBLEM, BUT WILL NOT REPAIR IT FOR FREE (NO RECALL ISSUED). THESE DOOR SENSOR ERRORS HAPPEN EVERY TIME I DRIVE THIS VEHICLE CURRENTLY (80,500 MILES), WHEREAS IT WAS A FREQUENT YET INTERMITTENT PROBLEM FROM ABOUT 30,000 TO 60,000 MILES. THE INTERIOR LIGHTS COME ON WHEN STARTING THE CAR, AS THEY SHOULD, THEN THE WARNING MESSAGES COME ON ON THE DASH, AND BOTH THE LIGHTS AND THE WARNINGS STAY ON WHEN DRIVING AT LOW SPEEDS. SOMETIMES THE INTERIOR LIGHTS AND WARNINGS WILL COME ON WHILE DRIVING AT NORMAL SPEEDS, FOR NO APPARENT REASON; WHEN THIS HAPPENS AT NIGHT, IT IS VERY DANGEROUS. FORD NEEDS TO RECALL THIS PART AND PROTECT DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957708February 28, 2017
UNKNOWN OR OTHER
DOOR AJAR LIGHT STAYS LIT ON EVEN WHEN THE DOOR IS SHUT CAUSING INTERIOR LIGHT TO STAY ON AS WELL! CAUSING BATTERY TO DRAIN. FIRST TIME IT HAPPENED (12/8/14), WENT TO DEALERSHIP AND HAD TO PAY TO HAVE IT FIXED, FORD SPLIT THE COST. SECOND TIME IT HAPPENED 2/28/16; IF I HAVE TO PAY TO GET IT FIXED AGAIN, WILL SELL IT AND NEVER BUY ANOTHER FORD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957322February 27, 2017
UNKNOWN OR OTHER
THE "PASSENGER DOOR AJAR" SENSOR IS DEFECTIVE, CAUSING LIGHTS TO STAY ON AND PREVENTING LOCKING OF THE DOOR.. DOORS CAN NOT BE LOCKED FROM DRIVER SIDE WITH "DOOR AJAR" LIGHT ON, COMPROMISING SAFETY AND SECURITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957377February 27, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR SENSOR NOT FUNCTIONING PROPERLY. THE DRIVER'S DOOR INCORRECTLY STATES THAT THE DOOR IS AJAR AT ALL TIMES. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON INITIALLY WHEN DRIVING, OR EXITING CAR. CAR BEEPS AND FLASHES A WARNING WHICH IS DISTRACTING/DANGEROUS. CAR WILL NOT LOCK WHILE DRIVING. THIS IS RELATED TO THE ONGOING INVESTIGATION, I JUST WANTED TO ADD THAT MY VEHICLE STARTED EXPERIENCING THIS ABOUT A MONTH AGO. THE PROBLEM WAS INTERMITTENT AT FIRST, BUT IS NOW CONTINUOUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10957390February 27, 2017
EXTERIOR LIGHTING
DOOR AJAR LIGHT ON THE DRIVER SIDE. MY LIGHT CAME ON 2 MONTHS AGO AND I HAVE READ 139 COMPLAINTS ON THIS PROBLEM. CUSTOMERS PAYING 400 FOR IT TO BE FIXED AND THEN THE PROBLEM STILL EXIST. THIS IS A BIG SAFETY ISSUE AND FORD SEEMS NOT TO CARE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956920February 25, 2017
UNKNOWN OR OTHER
WHEN YOU GET IN THE CAR AND START THE ENGINE (WHILE STILL IN PARK) THE DRIVER DOOR AJAR WARNING LIGHT COMES ON EVEN WHEN THE DOOR IS SECURELY SHUT. WE MUST OPEN AND RECLOSE THE DOOR SEVERAL TIMES IN ORDER TO GET THE WARNING LIGHT TO GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956977February 25, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON AND HAVE TO SLAM DOOR SEVERAL TIMES TO GET IT TO FINALLY GO OUT. INTERIOR LIGHTS STAYS ON UNTIL DOOR AJAR LIGHT IS CLEARED AND OF COURSE DOORS WON'T LOCK WHILE DOOR AJAR LIGHT IS ON. THIS HAPPENS WHEN THE CAR IS STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956834February 24, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR INDICATOR ILLUMINATED CONSTANTLY. THE FAILURE CAUSED THE BATTERY TO DIE EACH TIME. THE DEALER DIAGNOSED THAT THE DOOR LATCH ASSEMBLY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,375.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956239February 22, 2017
VEHICLE SPEED CONTROL
I WAS DRIVING DOWN THE HIGHWAY GOING 65MPH ON 3 DIFFERENT OCCASIONS WHEN MY CAR DECELLERATES AND I LOSE POWER. I MANAGED TO PULL TO THE SIDE OF THE HIGHWAY AND HAD TO RESTART MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956319February 22, 2017
UNKNOWN OR OTHER
02 VEHICLE KEEPS STALLING WHEN TRYING TO ACCELERATE. LEAVING AN INTERSECTION, IN TRAFFIC, IT WILL NOT GO, IS GOING TO GET ME KILLED. DEALERSHIP IS AWARE OF PROBLEM AND HAS NOT SOLVED IT. I LOOK ON INTERNET AND THERE ARE THOUSANDS WITH SAME PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956373February 22, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER DOOR AJAR SWITCH/ALARM REMAINS ON WHEN THE DRIVERS DOOR IS FIRMLY CLOSED WHEN STATIONARY AND WHEN IN MOTION. THIS CAUSES THE DOME LIGHT TO REMAIN ON WHICH MAKES IT HARD TO SEE, DANGEROUS, TO DRIVE AT NIGHT. THE DOORS WILL NOT LOCK WHEN DRIVING WHICH CAN BE UNSAFE. THIS CONDITION IS CONSTANT ON ANY TYPE OF STREET OR ANY PARKING SITUATION. MY EDGE HAD AROUND 31,000 MILES WHEN THIS PROBLEM STARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956387February 22, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
I HAVE BEEN HAVING A PROBLEM WITH THE DRIVER'S DOOR OF MY '13 FORD EDGE LIMITED INDICATING THAT IT IS AJAR (WARNING AND INTERIOR LIGHTS ON) WHEN IT IS NOT. IN ORDER FOR IT TO QUIT, I HAVE TO EITHER VERY FIRMLY CLOSE THE DOOR (SLAM IT) OR OPEN AND CLOSE IT A FEW TIMES UNTIL IT SENSES THAT IT IS IN FACT FULLY CLOSED. IT IS ALSO DRAINING MY BATTERY BECAUSE WHEN I EXIT THE VEHICLE SOMETIMES THE INTERIOR LIGHTS STAY ON. THERE HAVE BEEN A FEW OCCASIONS THAT I HAD TO JUMP START MY CAR. THE DOOR AJAR LIGHT STAYS ON WHEN THE VEHICLE IS PARKED AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956411February 22, 2017
STRUCTURE:BODY
THE PASSENGER DOOR AJAR LIGHT UP SOMETIMES WHEN THE DOOR IS CLOSED SECURELY. THIS LEAVES ME UNCERTAIN IF I HAVE A HAZARDOUS CONDITION OR NOT. CONCERNED ABOUT IGNORING THE SAFETY WARNING LIGHT WHEN I HAVE A REAL DOOR PROBLEM. CREATES AN UNSAFE CONDITION THAT MUST BE PHYSICALLY CHECKED EACH OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955527February 19, 2017
UNKNOWN OR OTHER
DOOR AJAR LIGHT AND DOME LIGHTS STAYING ON. DOORS WILL NOT LOCK WHEN DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955544February 19, 2017
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR LIGHT STAYS ON AT ALL TIMES EVEN THOUGH ALL DOORS ARE FULLY LATCHED. THE INTERIOR LIGHTS STAY ON MAKING DANGEROUS DRIVING CONDITIONS AT NIGHT. THE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION. THE DOOR AJAR BELL GOES OFF AT ALL TIMES, EVEN THOUGH THE DOORS ARE FULLY LATCHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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