Ford Edge Complaints (2019)

774 consumer complaints on file.

#11717973February 14, 2026
POWER TRAIN, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The transmission/torque converter completely failed after being maintained while driving on the highway without any warning. The transmission began jerking and bucking, almost sending me into the oncoming lane while driving. Coupled with the lane departure avoidance system automatically turning my wheel, the vehicle became uncontrollable. Even though i removed my foot from the gas an tried braking, the transmission would not disengage for a few seconds causing me to almost lose control of the vehicle. Then the transmission just gave out and I was unable to pull off some where safe without issue. There were no warnings on the vehicle, no lights, nothing signaled an issue until after i was able to get the car to stop at the side of the road. The vehicle had to be towed due to not being able to drive at all. It has been inspected and I have been told the transmission just completely went out, possibly due to a leak in the linkage I was not aware of, and was not caught during my last inspection/ fluid change. Multiple items failed on the vehicle including the recently recalled back up camera/sensor issue that I was never advised about by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11717984February 14, 2026
POWER TRAIN
Vehicle has 70000 miles , transmission started shuddering upon acceleration up to about 60 mph. Rpm’s jump even remaining at steady speed. Took it to the dealership and was told the entire transmission needed replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716386February 7, 2026
ELECTRICAL SYSTEM
The stop start actuator has been on for 3 days I have lost power in reverse and drive but the gears are still engaging
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716458February 7, 2026
POWER TRAIN
We are having transmission issues with our 2019 Ford Edge. Sudden shifting, very jerky. The opposite of a smooth performing transmission. You step on the gas, you hear the RPM's going but it doesn't want to go. Then all of the sudden it shifts while the rpm's are elevated and then jerks you. It seems like this is really bad for the transmission and making things worse. I don't know if this is necessarily a safety issue but it definitely would be if trying to merge onto a major highway, driving up a hill, or my wife got stranded somewhere that is not safe. This is my wife's car and I'm not sure what to do but in my opinion it not safe do these concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715804February 5, 2026
POWER TRAIN, VEHICLE SPEED CONTROL
Torque converter needs replacement cost $4,000. 81000 miles on vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715877February 5, 2026
POWER TRAIN
While accelerating up to 40 mph the vehicle shudders with every shift up to that point after that speed is encountered any speed above that no more shudder. I’ve read on multiple other people’s forms that they’re having the same issue. Not everyone has money just laying around to fix a problem that is frequent on these year make and models. Ford should do something to fix a known issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713566January 27, 2026
POWER TRAIN
I have < 60K on this Edge. The transmission needed replacing (out of warranty barely). This is my wife’s vehicle. She’s been retired for three years and hardly drives it. This is not a fair wear and tear replacement. It jerked and bucked between 15 and 40 miles an hour. There is even a Ford service bulletin on it. That’s not elevated to a recall. I worked with the dealership and Ford gave me $2000 off the final bill, but they should’ve given me a new transmission for nothing and I would’ve paid for labor. That seemed fair. You would think that if there is a major service bulletin on it, then Ford would work with you or at least get extend some Goodwill. I believe the Ford rep gave me $2000 off but they should’ve supplied the transmission because it was a quality control issue not a use issue. It’s very disappointing. I have two other vehicles that are 15 and 14 years old, so I take care of my vehicles. This one however, surprise me out of the blue with the bad transmission with less than 60,000 miles on it. I spoke with Ford and I worked with the dealership, but the best they could do was take a little off the bill. That was Ford’s doing not the dealerships. I thought Ford would take care of their people better as it’s my fourth Ford. Just disappointing as hell.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713319January 26, 2026
POWER TRAIN
Faulty transmission. Needs to be replaced after only 99,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711968January 19, 2026
POWER TRAIN
Torque converter shudder during acceleration per ford TSB 21-2154. Removed and replaced torque converter with factory new to remedy issue. No check engine lights per TSB 21-2154.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711238January 15, 2026
TIRES
The contact owns a 2019 Ford Edge equipped with Bridgestone Tires, Tire Line: Alenza Ultra A/S, Tire Size, 245/60/R18, DOT Number: AW283AAUl. The contact stated that while making a left or right turn, the contact heard an abnormal popping sound. The vehicle was taken to the dealer, and the contact was informed that the tires had dry rotted and were cracking. In addition, the contact was informed that the failure caused the tires to slip and skid on the road surface while turning left or right. The contact was advised that the tires needed to be replaced. The tires were purchased from Cosco in October 2022. The mileage guarantee for the tires was 80,000. Cosco was contacted and made aware of the failure; however, the contact was informed that a partial refund would be prorated for the tires. The contact was informed that if the first option was not accepted, the tires could be replaced with a different brand, and the contact would be responsible for the remaining balance after the partial refund. The contact declined both offers. The contact stated that he had been sold defective tires and should be fully refunded. The vehicle was not repaired. The vehicle failure mileage was approximately 80,000, and the tire failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709980January 9, 2026
POWER TRAIN
The transmission has severe shuddering when accelerating up to 40mph. I’ve had the torque converter replaced twice and the issue has remained. Over time the speed of shuddering has expanded up to 40mph before it drives smoothly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709348January 7, 2026
UNKNOWN OR OTHER, ENGINE
Have only had 2019 Ford Edge SEL for just about 3yrs..Around the middle of Nov, 2025 vehicle started sputting/jerking up to about 40mph then would drive fine at higher speeds...While driving over the weekend jan 3rd 2026 vehicle started smoking extremely bad, no check engine light to let me know anything was wrong, still no lights at this time... had to abruptly stop on the highway to merge over to get to the side safely thinking any minute vehicle could catch fire. Assuming it was a oil leak, had it towed to the mechanic shop where I was informed it was transmission fluid everywhere. After looking up systems I came across a forum where owners of this vehicle are calling for recall for the exact same problem. Mechanic stated take to Ford dealership bc these edges have had transmission issues and he didn't want to replace converter or any other part then months later need new transmission which he quoted at 9600. Not only my safety was put at risk but every person on the road that day, it was smoking so bad couldn't see clearly out winshield, people honking telling me vehicle was on fire underneath. After all the chaos, fluid everywhere, smoke, burnt smell, jerking, ect.. still NO alert on dash of any kind!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709376January 7, 2026
POWER TRAIN
AFter replacing torque converter 3 months ago, I now need a complete transmission replacement due to losing gears 3-5 and reverse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708591January 3, 2026
POWER TRAIN
While driving my vehicle on the first day of 2026 at a speed between 20 to 40 mph, I suddenly noticed that the car stopped responding to the gas pedal and would not accelerate. I immediately felt a loss of power. I pulled over to the side of the road, turned the engine off completely, and then restarted it. When I tried to shift into reverse, the car didn’t respond. I switched to Drive, and it moved forward, but a message appeared on the dashboard stating: “Powertrain Malfunction / Reduced Power.” Shortly after, the check engine light came on. I checked the fault through ford app and the message was “ The powertrain control system has detected one of the transmission shift solenoids is not responding as expected or is stuck in the on position. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear” I left the car parked and had it towed to a local repair shop for diagnosis. The vehicle has not yet reached 57,000 miles. Thankfully, this issue occurred while I was driving at a low speed on a side street. I can’t imagine what could have happened if I had lost power on a highway—it could have led to a serious accident. The problem occurred suddenly, with no prior warning signs. The car is currently being inspected at the shop
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708088December 31, 2025
POWER TRAIN
Transmission needs to be rebuilt and car has less than 70k miles. Torque converter is failing and leaking fragments through the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707444December 29, 2025
POWER TRAIN
I had to have the torque converter replaced about 3 months ago and now the transmission is slipping and not shifting into gear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707453December 29, 2025
POWER TRAIN
While accelerating at points in gear shift change at the speeds of 20 mph, 30 mph, and 40 mph, the transmission bucks, which I found out the hard way during an ice storm, creates a un-smooth shift which leads you spinning the wheels while over accelerating to correct/lessen the bucking making the vehicle less safe and controllable. I work at a Ford dealership and know this issue is happening on Ford/Lincoln models sharing this same transmission with mileage anywhere from 25,000 - 80,000 +.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707336December 28, 2025
POWER TRAIN
Vehicle was hesitating when accelerating at slow speeds from 20 to 40 mph. Took it to Lafontaine Ford dealership and they said I had a bad dpfe sensor which was replaced at a cost of $800. There were no engine codes on the dash. Drove the car the following week and still noticed a slight hesitation/stuttering when accelerating. No engine codes again. This time the dealership confirmed through diagnostic testing that the torque converter wasn’t working correctly and needs to be replaced at a cost of $5000. Now I’m wondering whether the first repair was even needed. I have seen where hundreds probably more, dissatisfied customers have experienced the same problem and Ford has done nothing even though there is a class action lawsuit concerning this issue. And Ford wonders why sales are declining. At the very least they should do is have the customer pay for the part and Ford will pay for the labor to install it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707359December 28, 2025
UNKNOWN OR OTHER
At approximately 10:30 a.m. on 12/28/2025, while traveling on the highway, the panoramic sunroof of my 2019 Ford Edge SEL spontaneously exploded without warning. The failure was accompanied by a sound similar to a gunshot. The weather was clear and sunny, with an ambient outdoor temperature of approximately 20°F. The vehicle had been pre-warmed, and the interior climate control was set to 73°F. There were no vehicles immediately in front of me, no overhead bridges, and no evidence of road debris or external impact. Upon the failure, the tempered glass shattered completely, the majority of the glass was forced into the passenger cabin, landing primarily in the backseat. This created an immediate safety hazard, distraction, and risk of injury from glass debris while maintaining vehicle control at high speeds. There is no "impact crater" or point of origin suggesting a rock chip as the front portion of the roof shattered completely; the glass appears to have failed due to internal tension or thermal stress. I am reporting this as a structural defect of the Vista Roof glass assembly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707293December 27, 2025
UNKNOWN OR OTHER
The transmission has consistently been stuttering and slipping. It’s most notable at low speeds accelerating from 0 to 30, 40mph. Around 2-3k rpms it stutters every day. This have been going on since about 90,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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