Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10971890April 11, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
MY DRIVER AND PASSENGER DOOR IS FLAGGING THAT IT'S AJAR WHEN IT'S NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971241April 8, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. INTERIOR LIGHTS STAY ON AND UNABLE TO LOCK DOORS WHILE IN THE VEHICLE. BATTERY DRAINS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10971019April 6, 2017
ENGINE
ENGINE SURGED WHILE PARKING, FELT LIKE IT WOULD HIT CAR PARKED IN FRONT. REMINDED ME OF MY LINCOLN TOWN CAR 2007 THAT WOULD SUDDENLY ACCELERATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970677April 5, 2017
UNKNOWN OR OTHER
MY 2013 FORD EDGE SEL HAS A "DOOR AJAR" MESSAGE INDICATOR THAT PREVENTS MY DOORS FROM LOCKING AND INTERIOR LIGHTS FROM GOING OFF WHILE DRIVING AND AFTER PARKING. I HAVE TO "REPEATEDLY" OPEN AND CLOSE THE DOOR TO TRY AND GET THE "DOOR AJAR" MESSAGE TO GO OFF AND ALLOW THE DOORS TO LOCK AND INTERIOR LIGHTS TO GO OFF. WHEN PARKING CAR AND LEAVING CAR, I REMOTELY LOCK THE DOORS, BUT THE "DOOR AJAR" MESSAGE STAYS ILLUMINATED AND INTERIOR LIGHTS REMAIN ON (WHICH ARE HARD TO NOTICE IN THE DAY TIME AND HAS CAUSED MY BATTERY TO DRAIN ON SEVERAL OCCASIONS) (THIS HAS "COST" ME ON SEVERAL OCCASIONS TO HAVE A TOW TRUCK TO COME AND ELECTRICALLY JUMP MY VEHICLE TO GET IT STARTED)... I THEN HAVE TO "REPEATEDLY" CLOSE THE DRIVER DOOR TO TRY AND GET THE "DOOR AJAR" MESSAGE TO GO OFF ALONG WITH THE INTERIOR LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970694April 5, 2017
SERVICE BRAKES, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKES FAILED TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE ACCELERATED WITHOUT WARNING AND THE CONTACT CRASHED INTO A POLE. THE CONTACT SUSTAINED ARM, KNEE, AND BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE VEHICLE NEEDED MAJOR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10970735April 5, 2017
ELECTRONIC STABILITY CONTROL (ESC)
DOOR AJAR WARNING REGARDING DRIVER FRONT DOOR IS CONSTANTLY ON AND WILL NOT GO OFF. IN ADDITION, EVERY TIME I TAKE MY FOOT OFF THE BRAKE, A SHIFT TO PARK NOTIFICATION APPEARS ON MY DASHBOARD AND IT MAKES A BEEPING SOUND. THIS IS A HUGE CONCERN AND MAJOR PROBLEM. THIS SHOULD BE A RECALL ISSUE. NEEDS TO BE FIXED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970604April 4, 2017
STRUCTURE:BODY
DRIVERS DOOR LATCH DOES NOT LOCK DUE TO A MALFUNCTION IN THE LATCH MODULE. THIS OCCURS WHILE IN MOTION WITH THE 'DRIVERS DOOR AJAR" WARNING COMING UP ON THE DASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970555April 4, 2017
ELECTRICAL SYSTEM
MY "DOOR AJAR" SENSOR LIGHT STAYS ON EVEN WHEN THE DOOR IS SHUT. I CAN NOT LOCK MY DOORS WHEN THE LIGHT IS ON. IT HAS ALSO RUN DOWN MY BATTERY SO I HAD TO REPLACE MY BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970339April 3, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT AND ALARM STAYS ON FOR DRIVER'S DOOR EVEN WHEN THE DOOR IS SECURELY SHUT. OCCURS AT ALL SPEEDS AND WHEN STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970371April 3, 2017
ELECTRICAL SYSTEM
DRIVER SIDE, REAR PASSENGER "DOOR AJAR" IS CONSTANTLY LIT ON THE DASHBOARD. DESPITE REPEATED VERIFICATION THAT THE DOOR IS CLOSED, THE WARNING MESSAGE REMAINS. THIS MEANS THE DOORS WON'T LOCK, THE CABIN LIGHTS DON'T TURN OFF AND THE AUDIBLE ALARM RINGS. THERE HAS BEEN NO INJURY OR ACCIDENT AT THIS TIME. DOOR APPEARS TO BE LATCHED, BUT WARNING INDICATOR STAYS ON. REMAINS WHILE DRIVING OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10970015April 2, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969860April 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
ISSUE OCCURRED TWICE IN MY CAR WITHIN A MONTH. 1ST ONE, I WAS DRIVING ON HIGHWAY WITH MY FAMILY IN SPEED OF AROUND 60 MILE/HOURS DUE TO TRAFFIC, ALL OFF SUDDEN A MESSAGE POOPED UP ON MY SCREEN TO PARK THE CAR. AS I WAS DRIVING INNER LANE SO COULD NOT PARK ON SHOULDER SIDE BUT PARKED INNER SIDE WHICH WAS VERY DANGEROUS. CAR LOST POWER AND DID NOT START BUT HEATER WAS ON WITH HIGH HEAT AND FAN. ALL LIGHTS WERE OFF COULD NOT SWITCH ON EMERGENCY LIGHTS. I TOWED MY CAR TO LOCAL SHOP IN THAT TOWN TO FIND THE ISSUE BUT THEY COULD NOT FIND ANYTHING. THEY COULD MANAGE TO SHUT OFF THE HEATER AND NEXT DAY IT WORKED BUT THEY ASKED ME TO TAKE TO FORD DEALER SHOP. I TOOK THE CAR TO FORD DEALER SHOP IN MY TOWN BUT THEY ALSO DID NOT FIND ANY ISSUE AND ASSURE THAT ISSUE WILL NOT HAPPEN AGAIN AND SAFE TO DRIVE. WHICH WAS STRANGE TO ME THAT WITHOUT KNOWING THE ACTUAL REASON HOW THEY CAN BE SO SURE THAT THIS CAR IS SAFE TO DRIVE AGAIN. 2ND INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO START AGAIN AND CAR GOT STARTED. WE TOOK THE CAR TO FORD DEALER SHOP AGAIN AND AGAIN THEY DID NOT FIND ANY ISSUE. FORD GAVE US CAR BACK AND MAKE SURE THAT THIS CAR IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969862April 1, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, STEERING
INCIDENT WAS IN LOCAL STREET WHEN MY WIFE WAS REVERSING THE CAR FROM THE DRIVEWAY THEN STARING SUDDENLY LOCKED AND CAR GOT SHUT OFF. AS CAR WAS MIDDLE OF THE ROAD WITH BABY SO FEW PEOPLE CAME TO HELP AND PUSH THE CAR BACK INTO THE DRIVEWAY. MY WIFE TRIED TO START AGAIN AND CAR GOT STARTED. WE TOOK THE CAR TO FORD DEALER SHOP AGAIN AND AGAIN THEY DID NOT FIND ANY ISSUE. FORD GAVE US CAR BACK AND MAKE SURE THAT THIS CAR IS SAFE TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969883April 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVER'S-SIDE DOOR CONSTANTLY SAYS "DOOR AJAR." LIGHT ON DASH DOES NOT GO OUT. IN-CAR ALARM CONSTANTLY DINGING, SAYING THE DOOR IS OPEN, WHEN IT IS CLEARLY LATCHED. AUTOMATIC DOOR LOCKS DO NOT WORK. CANNOT USE KEYLESS ENTRY BECAUSE THE CAR BELIEVES THE DOOR IS OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969941April 1, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
THE LATCH CAUSED A PROBLEM SO THE VEHICLE KEPT GIVING ME A "DOOR AJAR" WARNING. SINCE IT THOUGHT THE DOOR WAS AJAR, THE INTERIOR LIGHTS WOULD NOT GO OFF, EVENTUALLY CAUSING A DEAD BATTERY. THIS WAS A PROBLEM DRIVING AT NIGHT SINCE THE INTERIOR LIGHTS WERE ON CONTINUALLY CAUSING IT DIFFICULT TO SEE. IT ALSO WAS A PROBLEM FOR ME, AS A WOMAN I DIDN'T FEEL I COULD USE MY CAR FOR ACTIVITIES, ESPECIALLY IN THE EVENING, IF I HAD TO WORRY ABOUT COMING OUT TO A VEHICLE WITH A DEAD BATTERY AND NO HELP AVAILABLE. I HAD THIS REPAIR THROUGH MY LOCAL SHOP, SO I COULD TRUST USING MY CAR. THE COST OF THE REPAIRS WAS $392 WHICH WAS NOT COVERED BY WARRANTY. THERE HAVE BEEN RECALLS ON MOST OF THE FORD MODELS FOR THIS YEAR, BUT NOT THE EDGE. SAME PROBLEM...WHY AREN'T WE GETTING THE REPAIRS NEEDED AT NOT COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969810March 31, 2017
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHEN THE CONTACT CLOSED THE VEHICLE'S DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. IN ADDITION, WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE SHIFT TO PARK WARNING INDICATOR ILLUMINATED AND WHEN THE BRAKE PEDAL WAS RELEASED, THE INDICATOR DIMMED. THE FAILURES RECURRED EACH TIME THE VEHICLE WAS DRIVEN. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND DRAINED THE VEHICLE'S BATTERY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969510March 30, 2017
ELECTRICAL SYSTEM
I HAD TO REPLACE DRIVER DOOR LATCH DUE TO ISSUES WITH DRIVER DOOR AJAR WARNING CONSTANTLY COMING ON WHEN DOOR WAS CLOSED WHILE PARKED OR MOVING ALSO CREATING PROBLEMS WITH DOME LIGHT, DOOR LOCKS AND ENTRY PAD. AFTER RESEARCHING THIS ISSUE IT SEEMED TO BE PRETTY COMMON AMONG OTHER FORD EDGE OWNERS WHICH CONFIRMED MY DECISION TO REPLACE THE DRIVER'S SIDE DOOR LATCH. VEHICLE HAS ONLY 28,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969562March 30, 2017
ELECTRICAL SYSTEM
DOOR AJAR LIGHT FOR DRIVER SIDE DOOR COMES ON INSPITE OF BANGING DOOR LOCKED AND DOES NOT GO AWAY AFTER SEVERAL TIME CLOSING HARD. CHECKED DOOR IS LOCKED AND LIGHT IS FALSE. SENSOR DOES NOT WORK PROPERLY. SOMETIME THIS COME ON WHEN VEHICLE IN MOTION ON THE STREET. THIS WAS REPAIRED BY FORD DEALER IN TURNERSVILLE NJ 1.5 YEARS BACK WHEN VEHICLE WAS IN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969632March 30, 2017
STRUCTURE:BODY
I HAVE HAD AN ISSUE WITH DRIVER SIDE DOOR LATCH TWICE. TAKEN TO DEALERSHIP FOR REPAIR. JUNE 2015 AND FEBRUARY 2016
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10969243March 29, 2017
UNKNOWN OR OTHER
I HAVE A DOOR AJAR ISSUE WITH MY 2013 FORD EDGE. THE LIGHT WILL NOT GO OFF WITHOUT SLAMMING MY DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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