Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10695547March 20, 2015
STRUCTURE:BODY
THE DOOR AJAR SWITCH NO LONG SENSES THAT THE DOOR IS CLOSED RESULTING IN A CONSTANT ALARM ON THE DASH BOARD AND THE INABILITY TO LOCK THE DOORS, POTENTIALLY DANGEROUS FOR CHILDREN IN THE REAR SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10695470March 19, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT CONTINUED TO ILLUMINATE AFTER THE DOOR WAS SECURELY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED AN UNKNOWN SENSOR IN THE DOOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 4/16/15*CN THE CONSUMER STATED THE DOOR AJAR LIGHT ILLUMINATED ON THE DASH AND WOULD NOT GO OUT, THE INTERIOR OVERHEAD LIGHT ALSO STAYED ON AND THE DOORS WOULD NOT LOCK WHILE DRIVING. UPDATED 04/21/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10694168March 13, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE SENSOR INDICATED THAT THE FRONT DRIVER SIDE DOOR AJAR MESSAGE ILLUMINATED ALTHOUGH THE DOOR WAS SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693532March 11, 2015
STRUCTURE:BODY
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT HAD ILLUMINATED INDICATING THAT THE DOOR WAS UNSECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE DOOR LATCH WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FRONT DRIVER SIDE DOOR LATCH WAS REPLACED MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693587March 11, 2015
LATCHES/LOCKS/LINKAGES
THE DRIVERS SIDE DOOR LOCKING LATCH INDICATES THE DOOR IS STILL OPEN WHEN IN FACT THE DOOR THE CLOSED. THE DOME LIGHTS WILL NOT SHUT OFF, ALL DOORS WILL NOT AUTOMATICALLY LOCK WHEN PUT INTO DRIVE. THE DOOR HAS TO REPEATEDLY SLAMMED FOR THE SENSOR TO REALIZE IT'S CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10693177March 10, 2015
ELECTRICAL SYSTEM
THE VEHICLE HAS A ELECTRICAL ISSUE, THE DOOR AJAR SENSOR DOES NOT WORK CORRECTLY. WHEN THE DRIVER SIDE DOOR IS CLOSED THE WARNING PANEL IS STILL SHOWING THE DOOR IS OPEN, AND THE DOME LIGHTS WILL NOT SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692405March 6, 2015
ELECTRICAL SYSTEM
WHILE DRIVING I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON AND WILL NOT GO OFF. I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNCTION STILL UP TODAY AND HAPPENS DAILY DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE DUE TO LIGHTS BEING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692091March 4, 2015
AIR BAGS
HIT ON DRIVER FRONT FENDER AT 50 MPH AND THEN AGAIN ON THE PASSERGER SIDE AT 10 MPH. NO AIR BAGS DEPLOYED DURING THE ENTIRE PROCESS. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10692163March 4, 2015
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH INTO THE DRIVEWAY, THERE WAS SMOKE AND FLAMES ERUPTING UNDERNEATH THE HOOD. IN ADDITION, THERE WAS SMOKE IN THE CABIN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ...UPDATED 04/08/15 *BF
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10691318March 1, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHTS COME ON WHEN DOOR IS PROPERLY CLOSED CAUSING A DRAW ON THE BATTERY. NEEDS NEW DOOR LATCH ASSEMBLY FROM FORD, NOT COVERED UNDER WARRANTY SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691342March 1, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING VEHICLE UP A SLIGHT GRADE AT 30MPH. ENGINE POWER SUDDENLY DROPPED TO AN IDLE RPM. IT FELT LIKE IT WAS RUNNING ON 1 CYLINDER AND VERY ROUGH. I WAS ABLE TO "CREEP" THE CAR TO THE SIDE OF ROAD. PRESSING ON THE ACCELERATOR IN NEUTRAL OR DRIVE HAD NO EFFECT. A "WRENCH" WARNING ICON APPEARED ON THE INDICATOR PANEL. SHUTTING OFF AND RESTARTING THE CAR ALLOWED US TO DRIVE HOME. THIS OCCURRED TWO TIMES WITHIN 2 MILES. THE CAR WILL BE TAKEN TO THE DEALER TODAY FOR REPAIRS. THIS SAME SCENARIO (LESS THAN 270 MILES PRIOR) OCCURRED AS MY WIFE ACCELERATED AWAY FROM OUR HOME 3 WEEKS PRIOR. THE OWNERS MANUAL INDICATED IT WAS AN AWD ISSUE. MY CAR DOES NOT HAVE THAT FEATURE.THE CAR WAS TAKEN TO THE DEALER WHO INDICATED IT WAS A TRANSMISSION PROBLEM COVERED BY A SERVICE BULLETIN AND REPROGRAMMED THE TRANSMISSION COMPUTER. PRIOR TO THESE ENGINE INCIDENTS THE CAR HAD ACTED ODD WHEN SHIFTING, AS THOUGH IT POPPED IN AND OUT OF GEAR. THIS IS A SAFETY CONCERN AND SO FAR WE HAVE BEEN LUCKY BECAUSE IT HAPPENED EACH TIME IN LOW TRAFFIC CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691241February 28, 2015
STRUCTURE, ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
THE REAR DRIVER'S SIDE DOOR HAS A BAD SENSOR. IT DOES NOT RECOGNIZE THE DOOR AS BEING CLOSED UNLESS THE DOOR IS OPENED/CLOSED NUMEROUS TIMES, SOMETIMES IT WILL NOT EVER RECOGNIZE THE CLOSURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691029February 27, 2015
EXTERIOR LIGHTING
DRIVER SIDE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY SHUT. INTERIOR LIGHTS STAY ON WHILE THE DOOR AJAR LIGHT IS ON. HAVE ALREADY HAD TO REPLACE THE BATTERY ON 2011 FORD EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691163February 27, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I GET A DOOR AJAR WARNING WHEN THE DOOR IS ACTUALLY CLOSED; THE LIGHTS WON'T GO OFF, NOR THE DOORS LOCK. I FEEL VERY UNSAFE WITH THE DOORS NOT BEING ABLE TO LOCK. PLUS IT DOESN'T HELP THE BATTERY LIFE MUCH EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690922February 26, 2015
EXTERIOR LIGHTING
WHILE DRIVEN I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON . I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNTION STILL UP TODAY AND HAPPEN ALMOST EVERYDAY DURING DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECSUSE YOU CAN NOT SEE CLEARLY OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690451February 24, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, STRUCTURE:BODY
DRIVERS SIDE DOOR WILL NOT LATCH. DOOR AJAR LIGHT STAYS ON AND DOME LIGHTS WILL NOT GO OFF, EVEN WHEN CAR IS LOCKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690116February 23, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689854February 22, 2015
ELECTRICAL SYSTEM
2011 FORD EDGE SEL I WAS DRIVING DOWN THE ROAD AND THE DRIVER DOOR AJAR LIGHT CAME ON AND WON'T GO OFF IT HAS KILLED THE BATTERY TWICE NOW. IT WENT OFF THE FIRST FEW TIMES IT CAME ON BUT NOW IT STAYS ON ALL THE TIME. I THINK THIS IS A ISSUE WITH THE PART AND FORD SHOULD BACK UP THE PART AND FIX IT AINT FORD TOUGH IF IT MESSES UP ON ITS OWN FORD SHOULD FIX THIS ISSUE WE PAY FOR THESE NICE VEHICLES AND A LITTLE SWITCH MESSES UP AND WE SHOULD HAVE TO TEAR THE DOOR APART AND TAKE A CHANCE ON MESSING SOMETHING ELSE UP I THINK NOT FORD SHOULD HAVE TO BACK UP THE BUILT FORD TOUGH SLOGAN AND RECALL THIS PROBLEM. THANK YOU! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689560February 20, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
THE DRIVERS SIDE FRONT DOOR LATCH SENSOR IS FAULTY, THUS THE DOOR AJAR LIGHT STAYS ILLUMINATED. AS A RESULT, DOORS WON'T LOCK AND CAB LIGHTS STAY ON. THIS IS A SAFETY CONCERN BECAUSE CHILDREN IN THE BACK CAN OPEN THE DOOR FREELY. FORD HAS IDENTIFIED THE PROBLEM WITH A TSB 14-0083 ALTHOUGH WILL NOT RECALLED. FORD SERVICED THE VEHICLE AND REPLACED THE LATCH IN 2013. PROBLEM HAS RETURNED AND LAFAYETTE FORD WON'T REPLACE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689722February 20, 2015
ELECTRICAL SYSTEM
I ENTER THE VEHICLE, STARTED THE CAR AND DOOR AJAR LIGHT CAME ON. I OPENED DOOR AND CLOSED SEVERAL TIMES TO GET IT TO GO OUT. NOW I JUST DRIVE IT WITH THE LIGHT ON, DON'T WANT TO ABUSE THE DOOR. WHEN I PARK THE CAR THE LIGHT STAYS ON FOR A LONG TIME. EVENTUALLY THE DOME LIGHT, EXT. YELLOW LIGHTS AND EXT. REAR VIEW MIRROR DOWN LIGHTS WILL GO OUT. WHILE DRIVING THE DOOR LOCKS WILL NOT LOCK. CAN BE DRIVING FOR A LONG TIME AND THE LOCKS WILL FINALLY ENGAGE. (HOUR)CONCERNS ARE DRIVING THROUGH FLINT WITH THE DOORS UNLOCKED AND A DEAD BATTERY FROM INTERIOR LIGHTS NOT TURNING OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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