Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10704866April 10, 2015
UNKNOWN OR OTHER
KEEPING GETTING DOOR AJAR NOTICE WHEN MY DRIVER SIDE DOOR IS CLOSED. ALSO, LIGHTS ON THE INSIDE DO NOT TURN OFF WHEN I AM DRIVING AND TAKE OVER 10 MINUTES TO TURN OFF WHEN VEHICLE IS TURNED OFF AND LOCKED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706730April 9, 2015
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
DOOR AJAR LIGHT COMES ON ALL THE TIME AND PREVENTS DOORS FROM LOCKING ALSO INTERIOR LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704665April 9, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AFTER THE DOORS WERE CLOSED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE AUTOMATIC LOCKS MALFUNCTIONED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSTIC TESTING WAS PERFORMED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,299.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704359April 8, 2015
ELECTRICAL SYSTEM
FORD EDGE DOOR AJAR LIGHT CONTINUES TO STAY ON. FROM THE RESEARCH I HAVE DONE THIS IS A PROBLEM THIS CAR HAS HAD. THIS SHOULD HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704392April 8, 2015
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
I WAS DRIVING MY 2011 FORD EDGE ON A BUSY ROAD AND LOST ALL ABILITY TO ACCELERATE. THE ENGINE JERKED, THEN STARTED SHAKING, WRENCH LIGHT CAME ON THE DASH BOARD. I WOULD PUSH THE PEDAL AND NOTHING WOULD HAPPEN. HAD TO ROLL ALONG WITH FLASHERS ON UNTIL I REACHED A PARKING LOT ENTRY TO PULL INTO, AS THERE WAS NO SHOULDER ON THE ROAD I WAS ON. MEANWHILE, CARS WERE SPEEDING UP BEHIND ME AND PASSING MY CAR INTO ON COMING TRAFFIC TO AVOID COLLIDING WITH ME. ONCE IN THE PARKING LOT, I TURNED OFF THE CAR, AND IMMEDIATELY TURNED IT BACK ON (LESS THAN TWO SECONDS LATER), AND EVERYTHING WAS BACK TO NORMAL. TOOK THE VEHICLE DIRECTLY TO THE DEALER AND WAS TOLD BY THEIR SERVICE TECHNICIAN THAT I NEEDED A NEW THROTTLE BODY AND WAS NO LONGER UNDER WARRANTY (VEHICLE HAD 57,000 MILES). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704417April 8, 2015
STRUCTURE:BODY:DOOR
THE DRIVER'S SIDE DOOR CONTINUES TO HAVE A "DOOR AJAR" WARNING LIGHT ON EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THEN SYSTEM TO "BING" ABOUT THE DOOR BEING OPEN WHEN IT IS CLEARLY CLOSED. NOT TO MENTION THE DOORS WON'T LOCK BECAUSE OF IT AND I DON'T KNOW IF THE DOOR IS EVER TRULY OPEN OR IF THE AIR BAG WILL DEPLOY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND FIXING THE ISSUE SHOULD NOT COST OWNERS $500!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704577April 8, 2015
ELECTRICAL SYSTEM
I STARTED GETTING A MESSAGE DRIVER'S DOOR AJAR EVEN THOUGH THE DOOR WAS CLOSED. THIS DID NOT ALLOW THE CAR TO LOCK PROPERLY (TWO BEEPS INSTEAD OF ONE BEEP). ALSO, THE INTERIOR LIGHT DID NOT GO OUT. THIS IS NOW OCCURRING WHEN I GET INTO THE CAR AND TRY TO DRIVE OFF. THIS DOESN'T HAPPEN EVERY TIME, HOWEVER IS NOW HAPPENING MORE AND MORE OFTEN. SOMETIMES YOU CAN LOCK AND UNLOCK THE DOOR LOCK SEVERAL TIMES AND THE MESSAGE WILL GO OUT AND THE INTERIOR LIGHT WILL GO OFF. SOMETIMES THE ONLY WAY IT WILL GO OUT IS BY SLAMMING THE DOOR. I HAVE READ SEVERAL OTHERS THAT ARE HAVING THE SAME ISSUE. IT SEEMS TO ME THIS SHOULD BE SOMETHING THAT SHOULD HAVE A RECALL IF SO MANY CUSTOMERS WITH DIFFERENT FORD/MERCURY VEHICLES ARE EXPERIENCING. I HAVE AN APPOINTMENT TO HAVE THE DEALER LOOK AT MY CAR TOMORROW. I CAN'T CONTINUE DRIVING IT WITH THESE HAZARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704339April 7, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY
DOLOR ON DRIVER SIDE DONT CLASE BY BEEPER AND ALARM WONT SET. AFRAID IS DAMAGED DOOR LOOK MECANISM. ALREDY CHANGED 2 TIMES BEFORE WITH WARRANTY NOW EXPIRED. ALARM ACTIVATED WHEN DOOR OPEN CANT DRIVE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704187April 7, 2015
LATCHES/LOCKS/LINKAGES
FAULTY DOOR LATCH, CAUSES THE DOOR OPEN WARNING LIGHT TO STAY ON. HAD TO HAVE THE LATCH REPLACED TWO YEARS IN A ROW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704228April 7, 2015
EQUIPMENT ADAPTIVE/MOBILITY, SERVICE BRAKES
MY WIFE WAS GOING HOME AND TRAVELING APPROXIMATELY 45 MPH. THE COLLISION AVOIDENCE LIGHTS STARTED FLASHING AND THE BRAKES LOCKED UP. THERE WERE NO VEHICLES IN FRONT OF ME, BUT SHE WAS ALMOST REAR ENDED FROM THE TRAFFIC BEHIND. THE VEHICLE NEVER CAME TO A COMPLETE STOP. WE HAVE HAD THE SYSTEM GO OFF BEFORE BUT NOT TO THIS EXTENT. THE DEALER HAS HAD NO COMPLAINTS AND CANNOT DO ANYTHING UNLESS THE VEHICLE ACTS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704029April 6, 2015
ELECTRICAL SYSTEM, EQUIPMENT ADAPTIVE/MOBILITY
<<I PURCHASED THIS CAR ON 3/31/15, SO THIS MAY HAVE BEEN OCCURRING PRIOR TO PURCHASE, BUT THIS IS THE FIRST TIME IT HAPPENED TO ME.>> WHEN CLOSING THE DRIVER'S DOOR, I GET A "DOOR AJAR" MESSAGE, EVEN THOUGH THE DOOR IS FULLY SHUT. I CAN GET THE MESSAGE TO GO OFF IF I SLAM THE DOOR REPEATEDLY, BUT SOMETIMES IT TAKES TWO OR THREE SLAMS TO GET IT TO GO OFF. THIS CAN BE A SERIOUS SAFETY ISSUE WHEN I'M NOT ABLE TO GET THE MESSAGE TO GO OFF. IF IT OCCURS AT NIGHT, I HAVE TO DRIVE WITH THE INTERIOR LIGHTS IN THE CAR ON. I'M ALSO CONCERNED ABOUT THE DRIVER'S AIR BAGS BEING ABLE TO DEPLOY IN AN ACCIDENT, IF THE SENSOR THINKS THE DOOR IS OPEN. THIS PROBLEM REALLY WARRANTS A RECALL TO ADDRESS THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703795April 5, 2015
ELECTRICAL SYSTEM
THE "DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY AND HAS DRAINED THE BATTERY AT LEAST 4 TIMES OVER THE PAST 10 MONTHS. THE DEAD BATTERY HAS LEFT ME STRANDED ON SEVERAL OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10703113April 1, 2015
EXTERIOR LIGHTING
MY FORD EDGE LATCH DOOR AJAR DOME LIGHT STAYS ON. ALL 4 DOORS TRIGGER THIS FAULT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702724March 30, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR WARNING LIGHT COMES ON EVERY TIME WE GET INTO THE VEHICLE AND NEVER GOES OFF NO MATTER HOW MANY TIMES WE CLOSE THE DOOR. DOORS DO NOT LOCK AS CAR BEGINS TO MOVE. DOME LIGHTS STAY ON FOR EXTENDED PERIOD WHEN WE START DRIVING AND AFTER WE HAVE PARKED THE CAR AT END OF TRIP. BACK UP CAMERA DOESN'T FUNCTION SOME OF THE TIME, AND IT NEVER FUNCTIONS COMPLETELY AS IT SHOULD. CAR HORN GOES OFF AT RANDOM TIMES WHILE CAR IS PARKED WITH NO ONE NEAR IT. IT IS A RANDOM SOUNDING HONKING, NOT THE CONSISTENT HONK IT MAKES WHEN THE PANIC BUTTON IS PUSHED. RADIO SOMETIMES WILL NOT TURN ON, AND SOMETIMES WHEN RADIO IS ON WHILE DRIVING, IT WON'T TURN OFF, EVEN AFTER CAR IS TURNED OFF, KEY IS TAKEN OUT, WE GET OUT OF CAR AND LOCK IT. SYNCING SYSTEM DOESN'T WORK RIGHT. PHONE CALLS DISCONNECT RANDOMLY. BATTERY WARNING LIGHT COMES ON SOMETIMES WHEN WE TURN CAR ON; AND DASH DISPLAY IS DELAYED OR DOESN'T COME ON. WE HAVE NOT HAD THE CAR STALL OR START A FIRE AS YET, BUT ARE AFRAID THAT MAY COME NEXT, AS WE HAVE READY THE MANY COMPLAINTS ABOUT THE 2011 FORD EDGE PROBLEMS AND HAVE FOUND SO MANY PEOPLE HAVE DOCUMENTED THESE EXACT COMPLAINTS WE HAVE LISTED, AND OTHERS HAVE HAD THE VERY DANGEROUS STALLING OR BURNING PROBLEM. HOW WE HOPE THESE PROBLEMS WILL BE INVESTIGATED AND FORD WILL BE FORCED TO FIX THESE DANGEROUS PROBLEMS BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF THEM. HOW CAN FORD NOT HAVE ADDRESSED IT YET?! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701940March 26, 2015
ELECTRICAL SYSTEM
THE 'DOOR AJAR' WARNING LIGHT WILL NOT TURN OFF WHEN ALL DOORS ARE CLOSED (PARTICULARY OCCURS WHEN ENTERING THE DRIVER DOOR). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701740March 25, 2015
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON .WITH THE LIGHT ON, THE DOOR IS NOT LOCKED WHEN YOU ARE DRIVING. THIS THEN BECOMING A SAFETY CONCERN. AFTER MUCH RESEARCH I AM FINDING OUT THIS AS BEEN AN ON GOING PROBLEM FOR QUITE SOME TIME, AND FORD HAS DONE DOING NOTHING TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701300March 24, 2015
ELECTRICAL SYSTEM
FRONT DRIVER SIDE DOOR SENOR IS NOT RECOGNIZING THAT THE DOOR IS CLOSED. IT TAKES NUMEROUS ATTEMPT IN ORDER FOR THE DOOR TO BE RECOGNIZED BY THE ELECTRICAL SYSTEM THAT IT IS CLOSE. THIS IS A HUGE INCONVENIENCE AND DRAWS A LOT OF UNNECESSARY ATTENTION. IN ASKING AROUND, I KNOW SEVERAL OTHER FORD EDGE WHO HAVE ENCOUNTERED THIS ISSUE AS WELL, I FIRMLY BELIEVE THIS TO BE A DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701513March 24, 2015
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON .WITH THE LIGHT ON, THE DOOR IS NOT LOCKED WHEN YOU ARE DRIVING. THIS THEN BECOMING A SAFETY CONCERN. AFTER MUCH RESEARCH I AM FINDING OUT THIS AS BEEN AN ON GOING PROBLEM FOR QUITE SOME TIME, AND FORD HAS DONE DOING NOTHING TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10701136March 23, 2015
ELECTRICAL SYSTEM, SEAT BELTS
TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN ELECTRICAL PROBLEM THAT ORIGINATED FROM THE FUSE BOX. THE FAILURE CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED ON TWO SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE REAR LIFT GATE FAILED TO RELEASE AND OPENED INDEPENDENTLY. THE FRONT DRIVER'S SIDE SEAT BELT WOULD NOT LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10700964March 22, 2015
VEHICLE SPEED CONTROL, STEERING, SEATS
WE HAVE HAD A PROBLEM WITH OUR FORD EDGE GOING INTO LIMP MODE WHILE DRIVING. LUCKILY IT HAS BEEN AT LOW SPEEDS SO WE WERE ABLE TO PULL OVER AND TURN OFF VEHICLE. IL WHEN THIS PROBLEM HAPPENS, IT IDLES VERY ROUGHLY AND IT LIKE IT LOSES ITS MIND. YOU CANNOT ACCELERATE AND A WRENCH POPS UP ON THE DASH. WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON, IT'S FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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