Ford Edge Complaints (2013)

2,447 consumer complaints on file.

#10991396May 24, 2017
ELECTRICAL SYSTEM
2013 FORD EDGE 3.5L V6 SEL THE DOOR AJAR WARNING COMES ON EVEN WHEN THE DOOR IS COMPLETELY CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO COME ON RANDOMLY, EVEN WHILE DRIVING AT NIGHT (MOSTLY 2 LANE COUNTRY ROADS). I HAVE TO STAND OUTSIDE THE VEHICLE WHEN I AM DONE DRIVING AND OPEN AND SHUT THE DOOR ANYWHERE FROM 10-20 TIMES BEFORE IT GOES OFF. THIS HAS DRAINED AT LEAST 2 BATTERIES BY RANDOMLY COMING ON IN THE MIDDLE OF THE NIGHT. I HAVE REPLACED THE SWITCH, THE ENTIRE LOCK SYSTEM TWICE NOW. THE DEALER WANTS $500 TO FIX. I CAN'T AFFORD TO PAY $500 EVERY FEW MONTHS FOR A BAD DESIGN BY FORD. THIS IS OBVIOUSLY A KNOWN ISSUE AND HAS BEEN FOR QUITE SOMETIME. JUST ABOUT EVERY EDGE OWNER HAS HAD TO DEAL WITH THIS. FORD NEEDS TO COME UP WITH THE PROPER FIX FOR ALL DOORS AND AT THEIR EXPENSE. THE CONSUMER IS GETTING RIPPED OFF BY FORD WITH THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991296May 23, 2017
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR ALARM IS ALWAYS ON. INTERIOR LIGHTS STAY ON WHILE DRIVING. HARD TO SEE AT NIGHT. DRAINS BATTERY WHEN OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991114May 23, 2017
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
THE DOOR SENSORS IN THIS VEHICLE DO NOT SENSE THAT THE DOOR IS CLOSED WHEN IT IS. THIS LEADS TO BEING UNABLE TO LOCK THE DOORS WHILE DRIVING, IT ALSO CAUSES THE INTERIOR LIGHTS TO REMAIN ON WHEN THE CAR IS OFF EVEN AFTER THE DOOR IS CLOSED AND THE CAR IS LOCKED WHICH DRAINS THE BATTERY. OCCASIONALLY, THE DOOR WILL SENSE THAT IT IS CLOSED AFTER SLAMMING IT. THIS HAS LED TO AN ARM INJURY THAT I SUSTAINED WHEN ATTEMPTING TO DO THIS REPEATEDLY FROM THE INSIDE OF THE VEHICLE. THIS IS AN ONGOING ISSUE AND NOT A ONE-TIME OCCURRENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990942May 22, 2017
ELECTRONIC STABILITY CONTROL (ESC)
THE "DOOR AJAR" LIGHT STAYS ON SHOWING DRIVERS SIDE DOOR OPEN WHEN IT IS NOT. DRAINS THE BATTERY, IT CAUSES THE ALARM TO GO OFF RANDOMLY AND IT IS NOT SAFE AS I AM NOT ABLE TO LOCK THE DOORS. TODAY WILL BE THE 7TH TIME I AM TAKING IT TO A CERTIFIED FORD DEALER FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990937May 22, 2017
ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY (DOING 70 MPH) MY VEHICLE RANDOMLY STALLED OUT. I WAS FORCED TO COAST TO A STOP, PULL OVER, AND TURN MY CAR OFF AND TURN IT BACK ON TO BEGIN DRIVING AGAIN. IT LATER HAPPENED AN HOUR LATER AT A STOP LIGHT WHILE MAKING A LEFT HAND TURN AND THEN AGAIN AT THE NEXT LIGHT ON THE ROAD. AFTER LOOKING UP POSSIBLE PROBLEMS, IT WAS FOUND THAT COUNTLESS OTHERS WITH THE SAME VEHICLE HAVE THE SAME STALLING PROBLEM WHILE DRIVING. THIS CREATES A SERIOUS AND DANGEROUS RISK FOR DRIVERS ON THE ROAD. I HAVE AN APPOINTMENT TO HAVE THE FORD DEALERSHIP LOOK AT MY VEHICLE, HOWEVER FROM OTHERS WHO HAVE SPOKEN ON THEIR EXPERIENCES WITH THE SAME PROBLEM, THE DEALERSHIP STATES THAT THEY CANNOT "RECREATE THE PROBLEM". THUS SENDING THE CUSTOMER ON THEIR WAY STATING THAT THERE IS NOTHING WRONG WITH THE VEHICLE. JUST 1 OF THE MANY FORUMS WHERE OTHERS VOICE THE SAME PROBLEM. HTTP://WWW.CARPROBLEMZOO.COM/FORD/EDGE/CAR-STALL-PROBLEMS.PHP THIS VEHICLE MUST BE RECALLED BEFORE A SERIOUS ACCIDENT OR DEATH OCCURS DUE TO FORD'S NEGLIGENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990705May 20, 2017
ELECTRICAL SYSTEM
DOOR AJAR SENSOR SWITCH DOES NOT WORK. THE DOOR IS SECURELY SHUT, BUT THE INTERIOR LIGHTS STAY ON AND THE WARNING SIGNAL KEEPS GOING OFF. HAVE HAD THIS WORKED ON, BUT THE FIX DOES'T LAST. TERRIBLE DESIGN THAT NEEDS TO BE ADDRESSED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10990548May 19, 2017
EXTERIOR LIGHTING
DOOR AJAR CONSTANTLY COMES ON AND OFF WHEN DRIVING. INTERIOR LIGHTS STAY ON AS CAR THINKS DOOR IS OPEN. AS SEVERAL OTHERS HAVE STATED...I'M WAITING FOR THE DAY WHEN I GET IN THE CAR AND BATTERY IS DEAD AS WE CAN NOT TURN OFF LIGHTS ! JUST CALLED JIM CLICK FORD AND THEY HAVE FOUND NO RECALL ON THIS PROBLEM...THEREFORE I HAVE TO PAY OVER 500 DOLLARS TO FIX WEIRD HOW OVER 150O PEOPLE ARE HAVING THIS ISSUE WITH VEHICLE BUT FORD DOESN'T THINK IT'S A PROBLEM. I GUESS AN "ACCIDENT WAITING TO HAPPEN" WILL CHANGE THAT THINKING. WHEN INTERIOR. LIGHTS AUTOMATICALLY COME ON AT NIGHT WHEN DRIVING I WILL DO MY BEST TO SEE THE ROAD AND CARS AROUND ME. THANKS FORD!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986173May 17, 2017
ELECTRICAL SYSTEM
THE DRIVER DOOR AJAR ALARM CONTINUALLY IS INITIATED EVEN THOUGH THE DOOR IS COMPLETELY CLOSED. THIS CAN CAUSE INTERIOR LIGHTS TO STAY ON AND DRAIN BATTERY WHEN THE VEHICLE IS PARKED. THIS ALARM WILL CONTINUE WHEN THE VEHICLE IS IN MOTION. RE-OPENING AND CLOSING THE DOOR SOMETIMES SOLVES THE PROBLEM. IF ALARM CANNOT BE CANCELLED, DOORS DON'T ALWAYS LOCK WHEN VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986193May 17, 2017
EXTERIOR LIGHTING
WHEN THE DRIVERS DOOR IS SHUT, THE SENSOR WILL SHOW THAT IT IS STILL OPEN AND WHILE DRIVING AT NIGHT, THE OVERHEAD LIGHTS COME ON AT RANDOM TIMES AND STAY ON SOMETIMES ONE MINUTE, SOMETIMES 5 MINUTES AND IT MAKES IT VERY DIFFICULT TO SEE AND IS VERY DANGEROUS. THE DOOR IS SHUT BUT THE DOOR AJAR LIGHT AS WELL AS INTERIOR LIGHTS COME ONE. I HAVE HAD THIS "FIXED" BY FORD A YEAR AGO AND IT IS STILL HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986219May 17, 2017
UNKNOWN OR OTHER
DRIVERS DOOR AJAR LIGHT AND SIGNAL REMAIN ON ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985996May 16, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
ENGINE CONTROL MODULE-PCM. AFTER 3 YEARS OF REPLACING/REPAIRING ITEMS ON MY CAR, THEY NOW SAY THAT THE PCM IS THE CAUSE. I HAVE REPLACED MULTIPLE SENSORS, CATALYTIC CONVERTER, DRIVE SHAFT, TURBO, COOLING SYSTEM, AND THE LIST GOES ON. HAD THE PCM BEEN DIAGNOSED THE FIRST TIME MY CHECK ENGINE LIGHT CAME ON AND REPLACED THE SENSOR, I COULD OF SAVED A LOT OF TIME. EVERY TIME I WOULD GO IN, THE DIAGNOSTIC TEST WOULD SHOW 02 SENSOR WHICH WAS REPLACED NUMEROUS TIMES, THEN THEY WOULD SAY CATALYTIC CONVERTER, SO ON SO ON GOING DOWN THE LIST. I WOULD GET STRANDED ON THE HIGHWAY BECAUSE THE CAR WOULD COMPLETELY SHUT DOWN. NOT ONE PERSON IN THE PAST 3 YEARS SAID THE PCM WAS TO BLAME. AFTER A WEEK OF TRYING TO DIAGNOSIS MY CAR AFTER ONCE AGAIN BEING STRANDED ON THE HIGHWAY, THEY ARE SAYING THE PCM. THE MECHANIC STATES THAT THE COMPUTER MODULE IS ON BACK ORDER WITH FORD. THE FORD REP STATES THAT THEY ARE SELLING THEM FASTER THAN THEY CAN BE MADE. IF THIS PART IS ON BACK ORDER (2 WEEKS) AND CAN'T KEEP THEM IN STOCK, THERE SEEMS TO BE AN ISSUE WITH THE PCM FOR FORDS. EVERYTHING THAT I HAVE READ STATES IT IS VERY HARD TO DIAGNOSIS A PCM BUT THERE NEEDS TO BE A CODE THAT APPEARS WHEN IT IS FAULTY BECAUSE THIS COULD OF BEEN COVERED UNDER WARRANTY 3 YEARS AGO BUT INSTEAD, I HAVE PAID A LOT OF OUT OF POCKET TO GET TO THIS POINT OF REPLACING THE PCM. PCM IN HIGH DEMAND WITH FORD INDICATES A RED FLAG FOR THIS PART AND ISSUE. PLEASE REVIEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986063May 16, 2017
UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR AJAR LIGHT IS ALWAYS ON AND THE INTERIOR LIGHT STAY AND WHICH CAUSES THE BATTERY TO DIE. I HAVE TO OPEN AND CLOSE THE DOOR NUMEROUS TIMES IN ORDER TO GET THE INTERIOR LIGHTS OFF. SOMETIMES THE DOOR WON'T EVEN CATCH AND HAS FLOWN OPEN WHILE DRIVING WITH MY 8 YEAR OLD CHILD IN THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985712May 15, 2017
ELECTRICAL SYSTEM
THE DOOR SENSOR IN DRIVERS DOOR IS NOT WORKING. IT SAYS IT'S AJAR WHEN IT'S CLOSED TIGHTLY. ISSUE IS WHEN I AM DRIVING IT WILL JUST POP ON AND INTERIOR LIGHTS POP ON AND I HAVE TO SHUT DOOR SEVERAL TIMES FOR IT SENSE IT'S SHUT AND IT MAY NOT STAY THAT WAY. IT IS DANGEROUS WHEN LIGHTS POP ON AT NIGHT MAKE IT HARD TO SEE ROAD HAVE TO PULL OVER. OTHER DOWN SIDE IS IF I DON'T STAND OUTSIDE MY CAR WHEN I GET OUT TO MAKE SURE THE INTERIOR LIGHTS SHUT OFF OTHERWISE WILL DRAIN MY BATTERY AS IT IS NOT SENSING DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985605May 14, 2017
ELECTRICAL SYSTEM
DOOR ADJAR STAYS ON AND LIGHTS DO NOT SHUT OFF WHICH LEADS TO MY BATTERY DYING AND I CAN'T TELL IF THE DRIVER SIDE DOOR IS EVER SHUT PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985513May 13, 2017
ELECTRICAL SYSTEM
THE DOOR AJAR LIGHT AND NOTIFICATIONS REMAIN ON AFTER THE DOOR HAS BEEN CLOSED. THIS HAPPENS EVERY TIME WE DRIVE THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985064May 12, 2017
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE INDICATOR DIMMED AFTER HITTING A BUMP IN THE ROAD. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984637May 10, 2017
POWER TRAIN
THE FORD EDGE HAS DEVELOPED A PROBLEM WITH THE PDU UNIT WHICH ACTUALLY FAILED. ACCORDING TO THE FORD MECHANICS THIS IS A CHRONIC PROBLEM WITH SOME OF THE FAILURES CAUSING THE UNITS TO SPLIT OPEN REDENDERING THE VEHICLE INOPERABLE. IF THE VEHICLE CANNOT BE DRIVEN IF FAILURE OCCURS WHEN DRIVING IT COULD EASILY CAUSE AN ACCIDENT IN SOME CIRCUMSTANCES. LUCKILY IF ONE IS VERY OBSERVANT AND NOTICES THE UNIT LEAKING OIL AND GET IT CHECKED OUT IT CAN BE REPLACED PRIOR TO TOTAL FAILURE. WHEN THE LEAK WAS SEEN ON OUR GARAGE FLOOR I GOT IT CHECKED OUT. NOT KNOWING WHAT WAS WRONG THE VEHICLE WAS TAKEN ON A TRIP PRIOR TO GETTING IT CHECKED OUT AND LUCKILY DID NOT FAIL DURING THE 400 MILE TRIP. WHEN WE GOT HOME THE UNIT WAS LEAKING ALOT AND WAS TOLD NOT TO DRIVE IT UNTIL THE REPLACEMENT WAS INSTALLED. THE DEALER FOUND THAT THERE WERE NO REPLACEMENTS IN THE FORD WAREHOUSE SYSTEM AND THAT IT COULD TAKE 2 TO 3 WEEKS TO GET IT IN. THIS REAFFIRMS THAT ALOT OF THESE UNITS ARE FAILING AND WILL CONTINUE TO FAIL UNTIL A MORE PERMANENT IS MADE. REPLACING A BAD PART DESIGN WITH THE SAME THING IS NOT A PERMANENT FIX, JUST A BAND-AID WHICH ONLY DELAYS ANOTHER FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984701May 10, 2017
STRUCTURE:BODY, ELECTRICAL SYSTEM
THE DOOR AJAR WARNING FOR MY DRIVERS SIDE STAYS ON ALL THE TIME, EVEN WHEN DOOR IS SECURELY CLOSED. THIS HAS CAUSED INTERIOR LIGHTS TO REMAIN ON AND BATTERY LIFE TO BE DRAINED. THE DOORS WILL NOT LOCK WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984732May 10, 2017
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING AT ANY SPEED, THE DOME LIGHT REMAINED ILLUMINATED. ALSO, WHILE IDLING AT ANY STOP, THE VEHICLE BEEPED AND THE DOOR AJAR INDICATOR ILLUMINATED. ADDITIONALLY, THE CONTACT STATED THAT THE DOOR LOCKS DID NOT LOCK. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984411May 9, 2017
VISIBILITY/WIPER
THE WIPERS RANDOMLYTURN ON WHEN SWITCH IS IN OFF POSITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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