Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10717328May 19, 2015
SERVICE BRAKES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN DISCOVERED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL BECAME DIFFICULT TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717411May 19, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OPEN OR CLOSE DOORS SENSORS DEFECTIVE. HAPPENS IN ALMOST ALL FORD EDGE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717076May 18, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716943May 17, 2015
UNKNOWN OR OTHER
THE DOOR AJAR LIGHT ON DRIVER SIDE DOOR REMAINS ON INTERMITTENTLY. OCCASIONALLY AFTER REPEATED SHUTTING OF THE DOOR IT WILL GO OFF. THE AIR BAGS ARE EFFECTED. I UNDERSTAND THEY WILL NOT DEPLOY IF THIS LIGHT REMAINS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716982May 17, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING ON MULTIPLE OCCASIONS THE CAR WOULD STALL AT HIGHWAY SPEEDS. ABSOLUTELY NO ACCELERATION AND RAPID SPEED DECREASE MADE IT A VERY HAZERDOUS SITUATION ON THE INTERSTATE OR HIGHWAY. SEVERAL OCCASIONS TGE VEHICLE STALLED WHILE CROSSING AN INTERSECTION OF HIGHWAY DURING RUSH HOUR. ALMOST BEING REAR ENDED BY A SEMI GOING 60MPH AT ONE POINT IN TIME AS WELL. OUR 2011 FORD EDGE SEL HAD A BAD THROTTLE BODY AND WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I CONSIDER THIS A MAJOR SAFETY ISSUE AS IT HAS BEEN REPORTED BY MULTIPLE PEOPLE AND IS ALL OVER THE INTERNET. 2012+ WAS RECALLED FOR THE SAME ISSUE BUT NOT OUR 2011...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716397May 14, 2015
ELECTRICAL SYSTEM
A RIGHT FRONT DOOR AJAR WARNING IS REPORTED BY THE VEHICLE, BUT THE DOOR IS COMPLETELY SHUT - HAVE TO SLAM DOOR MULTIPLE TIMES TO GET WARNING TO GO OFF - OVERHEAD LIGHTS WILL RANDOMLY COME AS A RESULT WHICH AFFECTS YOUR ABILITY TO SEE TRAFFIC AT NIGHT - THIS PROBLEM IS STILL ON GOING ON A DAILY BASIS - THE REPORTED COST OF REPAIR IS $300 TO $500 FOR A PROBLEM THAT SHOULD NOT BE HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716391May 14, 2015
ELECTRICAL SYSTEM
THE "DOOR AJAR" MESSAGE COMES ON WHEN THE DRIVER'S SIDE DOOR IS COMPLETELY CLOSED. I CANNOT LOCK THE DOORS WHEN THIS MESSAGE IS DISPLAYED. THIS IS A VERY SERIOUS SAFETY FEATURE, OCCUPANTS OF THE VEHICLE COULD BE SUBJECT TO A CAR JACKING ETC.. ALSO, THE INTERIOR LIGHT STAYS ON WHEN THE MESSAGE IS DISPLAYED CAUSING MY BATTERY TO DRAIN, I HAD TO PURCHASE A NEW ONE $102 WHICH I SHOULD BE REIMBURSED FOR. THERE SHOULD BE A RECALL ON THIS PROBLEM CONSIDERING THE DRIVER AND OCCUPANTS SAFETY IS COMPROMISED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716393May 14, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR COMES ON WHEN DOOR HAS NOT BEEN USED. THIS PREVENTS THE DOOR FROM BEING LOCKED AND IS THEREFORE A MAJOR SAFETY ISSUES. THERE ARE MULTIPLE INTERNET REPORTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716586May 14, 2015
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
OUR FAMILY WAS DRIVING ON A HEAVILY TRAVELED BRIDGE AT 40MPH AND THE VEHICLE IMMEDIATELY LOST ALL POWER AND IDLED ROUGHLY, FORCING US TO TRAVEL ON THE BRIDGE AT JUST A FEW MILES AN HOUR WITH OUR FOUR-WAY FLASHERS ON UNTIL WE REACHED THE SIDE OF THE ROAD. A WRENCH APPEARED ON THE COMPUTER SCREEN WITH THE MESSAGE AWD OFF. MY HUSBAND TURNED THE VEHICLE OFF AND THEN BACK ON AND IT RAN FINE UNTIL WE DROVE IT AGAIN AND SAME THING HAPPENED. WE ARE FEARFUL FOR OUR SAFETY AND BEG FORD TO RECALL. I VISITED SEVERAL WEBSITES AND SAW WAY TOO MANY CONSUMERS WITH THIS SAME SERIOUS SAFETY ISSUE. WE ARE GOING TO GET IT EVALUATED BY A MECHANIC TOMORROW AND PRAY THAT WE ARE ABLE TO SAFELY DRIVE IT TO THE GARAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716327May 13, 2015
UNKNOWN OR OTHER
I WAS DRIVING ON THE INTERSTATE IN MONTGOMERY AL AT 60MPH. IT WAS NOT RAINING, ROUGHLY 78 DEGREES. I HEARD A LOUD POP & THEN GLASS SHOWERED DOWN ON ME. THE SUNROOF SPONTANEOUSLY SHATTERED. THERE WAS NO PRIOR DAMAGE & IT WAS NOT HIT BY ANYTHING. THERE WERE NO CARS AROUND ME NOR DID ANYTHING FALL DOWN ON THE CAR. A HOLE WAS IN THE MIDDLE OF THE SUN ROOF PROTRUDING OUTWARD AND IT WAS SHATTERED EVERY WHERE ELSE. I DO HAVE PICTURES. THE FORD DEALERSHIP STATED THEY HAVE HAD NO ISSUES WITH THIS HOWEVER, I HAVE FOUND OTHER REPORTED CASES. MY INSURANCE WILL BE TAKING CARE OF THIS SINCE FORD BRUSHED IT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715578May 11, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE DRIVER DOOR LATCH SENSOR (DRIVER DOOR AJAR) WILL NOT GO OUT AFTER CLOSING THE DOOR. THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK BECAUSE OF IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715448May 9, 2015
ENGINE, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
CAR STALLED TWICE. PREVIOUS COMPLAINT FILED BUT I CALLED AFTER FINDING RECALL NUMBER 10S14. CLALED FORD AND THEY TOLD ME NOT COVERING MY VIN EVEN THOUGH SITUATION IS THE EXACT SAME HAPPENINGS. YOUR REP TOLD ME TO FILE A NEW COMPLAINT BECASUE HE COUD NOT UPDATE THE ONE PREVIOUSLY SUBMITTED; ODI NUMBER 10715241. HE STATED THAT THEY WOULD INVESTIAGE AND PSOSSIBLE ADD MY VIN TO BE COVERED UNDER THIS RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715474May 9, 2015
ELECTRICAL SYSTEM
DRIVER DOOR AJAR NOTIFICATION STAYS ON DESPITE DOOR BEING SECURELY SHUT. VEHICLE DOORS WILL NOT LOCK ONCE CAR STARTS AND MUST LOCK MANUALLY AFTER TURNING ENGINE OFF, LOCKING, AND RESTARTING VEHICLE. CAN NOT USE KEYLESS ENTRY TO LOCK FROM OUTSIDE. CAN NOT LOCK FROM DOOR IF VEHICLE RUNNING, AS THE LOCKS WILL AUTOMATICALLY UNLOCK AFTERWARDS. INTERIOR LIGHT STAYS ON WHEN IN REVERSE AND COMPLICATES ABILITY TO BACK UP AT NIGHT WHILE TRYING TO VISUALIZE OBJECTS/PEDESTRIANS THAT MAY BE BEHIND VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715274May 8, 2015
UNKNOWN OR OTHER
DRIVERS SIDE "DOOR AJAR LIGHT" STAYS ON WHICH KEEPS THE DOME LIGHTS ON WHICH RESULTS IN A DEAD BATTERY. EVEN DRIVING THE CAR THE "DOOR AJAR LIGHT" STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715241May 7, 2015
VEHICLE SPEED CONTROL, ENGINE
CAR STALLED THREE TIMES. POWER WENT OFF AND I WAS ALMOST REAR ENDED. TOLD IT'S THE THROTTLE ACCUATOR STUCK OPEN. ERROR 2111, PICTURE OF WRENCH AND NOW ENGINE LIGHT ON. EVEN THOUGH I FOUND THIS ON YOUR WEBSITE FIRD REFUSED TO COVER. MAY OF THE SAME COMPLAINTS ON ALL SOCIAL MEDIA SITES. FORD GAVE ME CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714750May 5, 2015
ELECTRICAL SYSTEM
THE DRIVER DOOR STATES AJAR EVEN THOUGH IT IS NOT. DOME LAMPS AND WARNING LIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714782May 5, 2015
STRUCTURE:BODY:DOOR
FAULTY DOOR LATCH, DRIVERS DOOR. DOOR AJAR WARNING LIGHT STAYS ON WHEN DOOR IS CLOSED, BECAUSE OF THIS, THE DOME LIGHTS DO NOT GO OFF UNLESS DRIVING AT A CERTAIN SPEED, BUT STAYS ON WHEN BACKING. THIS MAKES IT EXTREMELY DIFFICULT AND DANGEROUS TO DO AT NIGHT TIME BECAUSE THE LIGHTS BLIND YOU. THE DOORS WILL NOT LOCK WITH THE SWITCH, YOU MUST PHYSICALLY PUSH EACH DOOR LOCK PLUNGER DOWN, WHICH IS DIFFICULT TO DO WITHOUT CRAWLING AROUND.I REPLACED THE LATCH THE FIRST TIME UNDER WARRANTY AND NOW IT HAS HAPPENED A SECOND TIME ONLY 13 MONTHS AFTER THE FIRST REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714483May 4, 2015
UNKNOWN OR OTHER
AFTER CLOSING DRIVER SIDE DOOR DRIVER DOOR AJAR LIGHT COMES ON. THIS PREVENTS THE DOORS FROM LOCKING. SEVERAL ATTEMPTS ARE MADE TO HAVE THIS LIGHT GO OFF BUT IT DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713856April 30, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON AND DOORS WILL NOT LOCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713691April 29, 2015
SERVICE BRAKES
MY WIFE WAS DRIVING 35 MILES PER HOUR AND TRIED TO BRAKE AND FOUND IT NON RESPONSIVE SO I DEPRESSED THE BRAKE SEVERAL TIMES FOR IT TO STOP. SLOWLY DROVE TO THE FORD DEALERSHIP AND THEY INFORMED ME THERE WAS A RECALL ON THE 2011 EDGE BRAKE BOOSTER. THEY GAVE ME A RENTAL AND SAID THEY WOULD FIX MY CAR AS IT WAS NON DRIVABLE. I JUST HAD THIS CAR SERVICED AT THE FORD DEALERSHIP WITH NO MENTION OF THE POSSIBLE LIFE THREATENING FAULT IN THE BRAKES. I ALMOST WRECKED. THIS IS A SERIOUS PROBLEM HIDDEN FROM US THE OWNERS OF THESE CARS. I TOLD THEM THERE WAS AN AIR NOISE WHEN DEPRESSING THE BRAKE AND THE DEALERSHIP NEW EXACTLY WHAT WAS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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