Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10726491June 22, 2015
UNKNOWN OR OTHER
VEHICLE LOST POWER, WRENCH LIGHT CAME ON DASHBOARD. HAD TO PULL OVER OUT OF TRAFFIC, SHUT OFF CAR AND RE-START. HAPPENED 2 TIMES SINCE JUNE 9, 2015. CAR SEEMS TO RUN STRANGELY, SEEMS TO SURGE OR WANT TO SPEED UP A BIT. 13NO3 ISSUE? SEEMS TO BE SOMETHING TO DO WITH THE THROTTLE BODY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726522June 22, 2015
POWER TRAIN
6/4/2015 I WAS DRIVING ON THE HIGHWAY 70 MPH AND THERE WAS A SLIGHT JOLT, THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION. I WAS ABLE TO PULL OVER AND PUT IT IN PARK. I WOULD PRESS ON THE GAS PEDAL AND THERE WAS NOTHING. THE CAR WOULD IDLE VERY ROUGH. AFTER I WOULD TURN IT OFF AND BACK ON I WAS ABLE TO DRIVE IT AGAIN. SPOKE WITH THE DEALERSHIP AND THEY SAID IT COULD JUST BE BAD GAS. THEY SAID UNLESS ANOTHER LIGHT COMES ON OTHER THAN THE WRENCH THERE WOULD BE NOTHING THEY CAN DO IN ORDER TO DIAGNOSE THE PROBLEM. THIS WOULD PERIODICALLY HAPPEN EVERY OTHER DAY UNTIL THIS WEEKEND IT HAPPENED TO ME 14 TIMES JUST THIS WEEKEND... 3 OF THESE TIMES WERE THIS MORNING WHILE DRIVING 70 MPH ON MY WAY TO WORK. I WAS DRIVING DOWNHILL AND NO ACCELERATOR AND LOOK IN THE MIRROR AND THERE WAS AN 18 WHEELER BEHIND ME WHO JACKKNIFED AROUND MY CAR SINCE THERE WAS NO SHOULDER TO PULL OVER ON. THIS IS A VERY VERY BIG PROBLEM! TALKED TO THE DEALERSHIP THIS MORNING AND THEY CAN'T GET ME IN FOR 4 DAYS. THEY SAID REGARDLESS WHAT THE PROBLEM IS, IT WOULD NOT BE COVERED UNDER WARRANTY SINCE THERE WAS NO RECALLS. I'M FINDING THIS IS A PROBLEM WITH MANY FORD EDGES...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726602June 22, 2015
POWER TRAIN, VEHICLE SPEED CONTROL
VEHICLE LOST POWER PULLING OUT IN TRAFFIC (SO GLAD I DIDNT GET HIT), WOULD NOT ACCELERATE AND THE YELLOW WRENCH APPEARED ON THE INSTRUMENT PANEL. ONLY WAY TO CORRECT PROBLEM WAS TO RESTART ENGINE (THIS HAPPENED 3 TIMES TRYING TO GET HOME). THE THIRD TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND I WAS ABLE TO PULL THE CODES AND HAD A P2111 AND A P2112. AFTER LOOKING INTO THIS ISSUE IT LOOKS REALLY COMMON WHY WOULD THEY NOT RECALL IT LIKE THE FORD FUSION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726354June 20, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR ADJAR NOTIFICATION WON'T GO OFF EVEN THOUGH ALL DOORS ARE CLOSED. THIS PREVENTS DOORS FROM LOCKING WHILE DRIVING CAUSING SAFETY HAZARD. ALSO CAUSES THE INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING SAFETY HAZARD AT NIGHT. SOMETIMES INTERIOR LIGHTS WON'T GO OFF AT ALL EVEN AFTER THE CAR HAS BEEN TURNED OFF FOR HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726172June 19, 2015
EXTERIOR LIGHTING
THE DOOR AJAR LIGHT REMAINS ON AND IS A SAFETY ISSUE. BECAUSE THE VEHICLE THINGS THE DOOR IS OPEN, THE DOORS TO NOT LOCK WHILE DRIVING OR STOPPED. ADDITIONALLY, THE ACCESSORIES (SYNC PHONE CONNECTION, RADIO, ETC) DO NOT STAY ON WHEN CAR IGNITION IF OFF AND ACCESSORY IS ON. DOME LIGHTS STAY ON WHILE DRIVING AND BACKING UP WHICH IS VERY DANGEROUS IN NIGHTTIME CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725821June 17, 2015
UNKNOWN OR OTHER
AFTER SHUTTING THE DRIVER SIDE DOOR THE DOOR AJAR LIGHT REMAINED ON. AFTER SHUTTING IT AGAIN IT WENT OFF. OVER THE PAST COUPLE OF MONTHS THE PROBLEM GOT WORSE AND NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOOR ARE UNABLE TO BE LOCKED, BECAUSE THEY JUST UNLOCK THEMSELVES BECAUSE THE KEYS ARE IN THE IGNITION. THIS IS A SAFETY HAZARD FOR MY WIFE WHO WORKS IN POSSIBLY DANGEROUS AREAS AND CANNOT LOCK HER DOORS AT STOP LIGHTS OR STOP SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725822June 17, 2015
SERVICE BRAKES
WHILE ATTEMPTING TO STOP THE VEHICLE A HISSING NOISE BEGUN TO COME FORM THE BRAKES AS I PUSHED ON THE PEDAL. THE CAR STOPPED, BUT THE PEDAL FELT SPONGY AND I HAVE TO PUSH ON IT HARDER THAN NORMAL TO GET THE CAR TO STOP. HAVE NOT HAD AN ISSUE WHERE I COULD NOT STOP, BUT I AM AFRAID I MIGHT LOSE MY BRAKES EVENTUALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725501June 16, 2015
STRUCTURE:BODY
MY DOOR LATCH ON MY 2011 FORD EDGE WONT SECURE PROPERLY. SINCE IT WONT SECURE, MY DOORS WONT LOCK. MY 5 YEAR OLD OPENED DOOR WHILE VEHICLE MOVING TO GET BAG UNSTUCK. IT IS A SAFETY HAZARD. THE DINGER GOES OFF CONTINUOUSLY WHILE DRIVING AND INSIDE LIGHTS REMAIN ON, WHICH CAN USE BATTERY....UPDATED 07/30/15 *BF UPDATED 9/23/2015 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725609June 16, 2015
SERVICE BRAKES
THE BRAKE PEDAL BECAME AS HARD AS A ROCK TO PRESS TO GET THE CAR TO STOP WHILE DRIVING ABOUT 20-30 MPH IN HIGHWAY STOP AND GO TRAFFIC. FINALLY WHEN THE CAR STOPPED IT CONTINUED TO HAPPEN UNTIL I REACHED MY DESTINATION. MY AIR CONDITIONING WAS RUNNING AT THE TIME OF THE INCIDENT, WHEN I GOT BACK IN THE CAR I TURNED OFF THE AIR AND THE ISSUE DIDN'T HAPPEN AGAIN FOR ANOTHER 3 DAYS, AGAIN THE AIR WAS ON. THINKING IT WAS DUE TO THE AIR CONDITIONING I REALLY DIDN'T THINK TOO MUCH OF IT AND WOULD TAKE IT IN WHEN I HAD THE TIME, UNTIL IT HAPPENED WITHOUT THE AIR ON. NOW IT HAPPENS CONSISTENTLY. I HAVE ALSO STARTED TO HEAR A HISSING NOISE EVERY TIME I STEP ON THE BREAKS. I CALLED FORD THEY SAID IT COULD BE THE BRAKE BOOSTER WHICH IS COVERED UNDER EXTENDED WARRANTY BUT THEY WON'T KNOW UNTIL THEY RUN THE DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725221June 15, 2015
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON REGARDLESS OF HOW MANY TIMES I CLOSE THE DOOR. THE DOOR IS CLOSED BUT THE SENSOR STAYS ON AND THE LIGHT INSIDE THE CAR WILL NOT TURN OFF (DUE TO THE CAR THINKING THE DOOR IS OPEN)--NOT SURE IF THE DOOR DOES NOT CLOSE ALL THE WAY. SEEMS UNSAFE TO DRIVE WITH THE CAR THIS WAY SINCE I DON'T KNOW IF IT IS SECURELY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725235June 15, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
MULTIPLE INCIDENTS AFTER REPAIR OF DOOR AJAR SWITCH/SENSOR WILL NOT RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED EVEN THOUGH THE DOME LIGHTS STAY LIT AND THE CAR GIVES A WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725445June 15, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, EXTERIOR LIGHTING
DOOR AJAR LIGHT STAYS ON. THIS CAUSES ALL DOME LIGHTS TO STAY ON, AT NIGHT IMPAIRS VISION WHEN BACKING UP. MAKES DRIVING VERY UNSAFE FOR FIRST FEW YARDS, DOME AND MAP LIGHTS THEN GO OFF. THIS IS VERY UNSAFE AND I HAVE HAD ONE LATCH REPLACED. NOW ANOTHER IS DOING IT. FORD DEALER REFUSED TO FIX IT AGAIN, WILL COST ABOUT $300.00 EACH TIME. I FEEL FORD HAS KNOW OF THIS PROBLEM FOR SOME TIME AND SHOULD FIX ALL DOORS ON MODELS AFFECTED, OR FIND SOLUTION TO HAVING LIGHTS STAY ON INSTEAD OF JUST THE WARNING LIGHT. I'M GOING TO TAPE OVER MY MAP LIGHTS UNTIL TRADE IN, AND WILL NOT BUY ANOTHER FORD PRODUCT IF THEY DON'T PROVIDE A SAFE SOLUTION AT THEIR COST. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725184June 14, 2015
ELECTRICAL SYSTEM, SEAT BELTS
ALL DOORS ARE CLOSED BUT "DOOR AJAR" NOTIFICATION IS PRESENT PROHIBITING DOORS FROM LOCKING AND INTERIOR LIGHTS FROM DIMMING. THIS IS A SAFETY ISSUE WHEREBY THE INTERIOR LIGHTS ARE DISTRACTING DURING NIGHT-TIME DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725097June 13, 2015
ELECTRICAL SYSTEM
EDGE DRIVERS DOOR AJAR, AND ITS NOT. DOORS DON'T LOCK, THEY THINK THE DOOR IS OPEN, INSIDE LIGHTS STAY ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725068June 12, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOOR AJAR AND INTERIOR LIGHTS REMAIN ON EVEN WHEN DOOR IS CLOSED . INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING IT DIFFICULT TO SEE ALSO RUNS THE BATTERY DOWN . CONTINUING LIGHTS MAKE IT A HAZARD FOR THE DRIVER AND OTHER DRIVERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724834June 11, 2015
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724176June 8, 2015
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, ENGINE
THE FIRST TIME THE PROBLEM OCCURRED I WAS DRIVING DOWN A STREET AND HAD SLOWED TO MAKE A LEFT TURN INTO A RETAIL ESTABLISHMENT. JUST AS I MADE THE TURN THE VEHICLE SHUDDERED SLIGHTLY AND IMMEDIATELY LOST FORWARD MOMENTUM - IT WAS LIKE THE VEHICLE WAS IN NEUTRAL - I HAD NO ACCELERATION. A WRENCH APPEARED ON MY DRIVER'S DISPLAY. I WAS ABLE TO PULL TO A STOP AND I SHUT THE VEHICLE OFF. AFTER SEVERAL MINUTES I ATTEMPTED TO START THE VEHICLE. IT TOOK SEVERAL SECONDS LONGER THAN NORMAL FOR THE VEHICLE TO START BUT IT DID. THE SECOND OCCURRENCE HAPPENED IN MY WORK PARKING LOT. I HAD BACKED MY VEHICLE OUT OF MY PARKING PLACE AND JUST AS I STARTED TO ACCELERATE THE VEHICLE SHUDDERED SLIGHTLY AND I AGAIN LOST ANY ACCELERATION. I TURNED THE VEHICLE OFF AND RESTARTED IMMEDIATELY. AGAIN, IT LOOK SLIGHTLY LONGER THAN NORMAL FOR THE VEHICLE TO START. THE THIRD TIME I WAS DRIVING 55 DOWN A ROAD WHEN THE VEHICLE SUDDENLY LOST MOMENTUM. SAME DEAL WITH LIMPING TO THE SIDE OF THE ROAD, PRAYING THIS TIME THAT NOTHING WAS COMING AS THE VEHICLE WAS ONLY HALF OFF THE ROAD. IT STARTED WITH EFFORT. IN EACH OCCURRENCE THE WRENCH APPEARED. THIS HAS ALL HAPPENED OVER A PERIOD OF 13 DAYS. I CONTACTED A LOCAL FORD DEALERSHIP SATURDAY AND DESCRIBED THE PROBLEM OVER THE PHONE. THE MECHANIC SAID HE WAS VERY FAMILIAR WITH THE PROBLEM - THAT IT WAS THE THROTTLE BODY. I DECIDED TO DO SOME ONLINE RESEARCH AND DISCOVERED COMPLAINT AFTER COMPLAINT DESCRIBING THE SAME PROBLEM. I'M VERY DISAPPOINTED IN FORD FOR NOT MAKING THIS PROBLEM MORE OF A PRIORITY. DOES THERE NEED TO BE A LOSS OF LIFE BEFORE SOMETHING IS DONE? WE WILL BE DRIVING SEVERAL STATES AWAY IN JUST A FEW WEEKS AND I HAVE ABSOLUTELY NO CONFIDENCE IN MY VEHICLE. I CERTAINLY DON'T WANT TO BE TRAVELING 75 MILES AN HOUR ON A FREEWAY WHEN MY VEHICLE SUDDENLY DECIDES IT DOESN'T WANT TO COOPERATE. VERY, VERY DISAPPOINTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723907June 8, 2015
POWER TRAIN
MY WIFE AND I WERE DRIVING WITH OUR TWO YOUNG CHILDREN (4-YEAR-OLD, AND SIX MONTHS) OUR 2011 FORD EDGE AND WITHOUT ANY NOTICE, THE CAR JERKED FORWARD AND WE LOST ALL POWER IN THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT GETTING IN AN ACCIDENT, BUT WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. THE POWER TRAIN WRENCH WAS FLASHING AND SAID TO CONSULT THE MANUAL, SO WE DID. FOLLOWING THE INSTRUCTIONS, I SHUT THE CAR OFF AND RESTARTED IT. IT TOOK A LOT LONGER TO TURN OVER, BUT IT EVENTUALLY DID. WE CALLED OUR DEALERSHIP AND THEY SAID THAT I COULD BRING THE CAR IN TODAY (FOUR DAYS LATER). THE EDGE DID THIS TWO MORE TIMES OVER THE WEEKEND SO I GOOGLED THE ISSUE AND FOUND THIS SITE. I PRINTED OFF THE FIRST FOUR PAGES OF COMPLAINTS AND TOOK IT WITH ME TO THE DEALERSHIP. THEY WOULDN'T EVEN LOOK AT IT. THEY TOLD ME THAT "HAD TO RECREATE THE ISSUE" OR THEY WOULDN'T BE ABLE TO DO ANYTHING TO FIX IT. THEY PROPOSED THAT I LET THEM KEEP THE VEHICLE FOR FIVE DAYS AND LET THEM TRY IT EVERY DAY. ABSOLUTELY NOT. WITH ALL THESE DOCUMENTED ISSUES AND FORD BEING UNWILLING TO DO ANYTHING ABOUT IT UNLESS IT HAPPENS TO THEM, IF THEY CAN'T GET IT TO HAPPEN TODAY, WE WILL BE DONE WITH FORD FOREVER. I'M HIGHLY DISTURBED BY THE AMOUNT OF ISSUES THAT ARE CLEARLY DOCUMENTED HERE WITHOUT ANY KIND OF RECALL OR, AT MIMIMUM, GUIDANCE GIVEN TO FORD TECHS ABOUT THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723934June 8, 2015
UNKNOWN OR OTHER
THE DRIVER'S DOOR AJAR ALERT AND CHIME SHOWS UP WHEN THE DOOR IS CLEARLY CLOSED TIGHTLY. THE DOME LIGHT STAYS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723939June 8, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVENTED THE DOORS FROM LOCKING AND UNLOCKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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