Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#11470957June 25, 2022
SERVICE BRAKES
brake system not performing properly even after replacing defective master cylinder component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470959June 25, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: WARNINGS
backup camera shows image in upside down position.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469577June 16, 2022
SERVICE BRAKES
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 45 MPH, the brake pedal would go to the floorboard while depressed with an abnormal sound. There was no warning light illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11468611June 10, 2022
SERVICE BRAKES
Applied my brakes while on the highway Heard a loud “hissing sound” and the brake pedal was rock hard. I ended up in the ditch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467917June 7, 2022
SERVICE BRAKES
I dont drive often or many miles so while driving on state route had to stop seeing several cars in front of me stopping for a dump truck backing in drive so pressed on brake but went to floor and did eventually stop however had spongy pedal until I got home. I did get brake pads and fluid checked with all being fine. My local Ford said they had not heard of this issue however I saw many reports submitted on this site and read a plea to Ford for a recall since mechanics say they have no fix for it. It came on suddenly and I am in fear to use my vehicle for fear of brake failure with damage and possible death. Please have company research, recall and fix before someone gives their life before something deadly cannot be undone. Thanks!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11467355June 3, 2022
ELECTRICAL SYSTEM
Driver side door ajar warning light is lit up on dash even though door is closed and latched.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466423May 27, 2022
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Ford Edge. The contact stated that while depressing the brake pedal, the vehicle failed to stop. The contact stated that extra effort was needed while depressing the brake pedal to stop the vehicle. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the brakes needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic where it was diagnosed that the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 105,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11464353May 12, 2022
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, STRUCTURE:BODY:DOOR
The contact owns a 2012 Ford Edge. The contact stated that all four door latches were inoperable, causing the door ajar light to remain illuminated. The contact stated that the failure caused the battery to be drained. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,862.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11461951April 24, 2022
UNKNOWN OR OTHER
My door ajar warning stays on after all the doors are shut. If I shut my driver door repeatedly, eventually it will turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457370March 19, 2022
UNKNOWN OR OTHER
Senors keep going on and off sometimes I will be driving it will flash on then go off then sometime it will be when I start the car but when I turn the car off and come back to the car and start it again it goes off ABS, ABS Off, and Break Light and warning pops up check break system I have had them check and confirmed it is a sensor issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454581February 28, 2022
SERVICE BRAKES
Brake pedal went completely soft, and to the floor and did not slow the vehicle. This occurred out of nowhere. Brakes were working fine before this random loss of control and power. Almost hit the car in front of me. Eventually came to a stop with pedal all the way to the floor. Placed my car in park, took foot off the brake, then brakes came back to work as normal. Took it to multiple brake shops. No one will even touch it as there is no resolution. One shop has seen 9 fords with the exact same issue; Replaced the master cylinder, brake booster, and cleaning all lines with no resolve, thus having to reimburse customers for their parts and labor. Someone is going to die if Ford doesn’t make a recall. One customer quoted Ford for saying “We are looking into it. Until then drive carefully.” Wow. There are MANY people reporting the same problem. Do a little research.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452517February 17, 2022
UNKNOWN OR OTHER, STRUCTURE:BODY:DOOR
I believe the sunroof package to be defective as well as the electric system that is connected to the systems. I have brought the issue up with the dealership and they did not perform a proper diagnostic on the part to report any issues. I believe this is a safety issue as the windows and back gate open without prompt. I don't use the sunroof because it hasn't opened since a short time after my purchase. When the sunroof opened I tried to close it and the element that closes it popped above my head and threw the panoramic glass off the track. I took the vehicle in to point of purchase and they did not perform a proper diagnostic on it to tell me whether it was safe to close or not. So if this could be resolved I would appreciate it. When I went online to trouble shoot a solution or cause I found similar cases of issue with the panoramic sunroof components. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451175February 9, 2022
ENGINE
The contact owns a 2012 Ford Edge. The contact stated while driving approximately 55 MPH, the vehicle stalled inadvertently. There were no warning lights illuminated. The vehicle was unable to restart and was towed to a tow lot. The vehicle was then towed to an independent mechanic where it was diagnosed that the engine needed to be replaced. The dealer and the manufacturer were not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 27,425. The VIN was invalid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449121January 27, 2022
SERVICE BRAKES
Brake pedal goes to the floor - brake failure. Reading on-line, this appears to be a chronic, dangerous, widespread, multi-year Ford Motor problem. The issue appears to be a result of a systemic faulty braking Ford Motor issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448299January 21, 2022
FUEL/PROPULSION SYSTEM, ENGINE
Had diagnosis test done and did process of elimination. Said needed ignition coils/ spark plugs did all that plus fuel injector and oxygen sensor put in bran new and check engine still blinking and car stutters. Only 10miles per gallon on car. You can smell fumes inside car severally. Looked on website and said this car had recall on fuel system/ gasoline. So am I able to take in to manufacture and they fix free cuz of seriously dangerous defect. Car could egnite.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447796January 17, 2022
SERVICE BRAKES
My brake pedal is squeaking when I push it,the brake pedal is going all the was down and gets stiff.If I'm at a red light and have my foot on the pedal it push up like trying to get my foot off of it..The mechanic told me that he could've sworn there was a re call on the Ford Edge's..I scared and I know I could never afford to fix this huge problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446624January 7, 2022
SERVICE BRAKES
Brake failure. Brakes sync to floor and do not work. Safety of hurting self and others. No warnings or symptoms.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445744December 31, 2021
SERVICE BRAKES
Vehicle has a extended warrantee on the power brake booster that Ford is unwilling to repair due to a previous replacement of the part in 2017. Brake boosters are out of stock and unavailable, due to volume of repairs. Both power brake boosters failed approximately 5 years from install. The brake issues created a very unsafe incident that almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445436December 29, 2021
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Ford Edge. The contact stated that while driving at 35 MPH, the brake pedal was depressed but failed to respond. The contact stated that as she depressed the brake pedal two more times the brake pedal went to the floorboard but responded. There was no warning light illuminated. The vehicle was taken to the dealer who diagnosed that the brake booster had failed and needed to be replaced. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer for repair under the Customer Satisfaction Program Number: 13N02; however, the dealer informed the contact that the vehicle would be repaired at her own expense because the VIN was not included in the Customer Satisfaction Program. The manufacturer was notified of the failure and advised the contact that they could not assist due to where the vehicle was manufactured. The manufacturer referred the contact to NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11445091December 27, 2021
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
I have had to replace the brake booster in my car twice now. I have an hour commute to work and the last time, the brakes failed coming home from work. Luckily I was about 10 miles from home but I fail to understand why that part has failed twice now. Had I been in heavy traffic, it could have been deadly for myself and others.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge