Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10496497February 5, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT WHILE IN THE VEHICLE, FUEL WAS SMELLED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE FUEL LINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V438000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS 12,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489395December 20, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS 2012 FORD EDGE. THE CONTACT STATED THAT WHEN THE AIR CONDITIONING UNIT WAS ACTIVATED, THERE WAS A WHITE, POWDERY SUBSTANCE BEING EMITTED FROM THE VENTILATION. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST FIVE TIMES BUT THEY WERE UNABLE TO IDENTIFY THE SUBSTANCE. IN ADDITION, THEY COULD NOT PROVIDE A DIAGNOSIS FOR THE FAILURE. THE VEHICLE WAS THEN TAKEN TO ANOTHER DEALER WHO INSPECTED AND CLEANED THE AIR CONDITIONING UNIT HOWEVER, THE FAILURE RECURRED THE FOLLOWING DAY. THE MANUFACTURER WAS NOTIFIED BY EMAIL BUT THE CONTACT HAD NOT YET RECEIVED A RESPONSE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487526December 6, 2012
VISIBILITY/WIPER
FRONT WIPER SWITCH IS IN THE OFF POSITION AND WIPERS ARE STILL RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483705November 8, 2012
SEATS
TL- I LOVE NHTSA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10481928October 24, 2012
SEATS
2012 FORD EDGE. CONSUMER STATES PROBLEM WITH MEMORY SEAT FUNCTION *TGW THE CONSUMER STATED THE SEAT SUDDENLY MOVED FORWARD. SEVERAL DAYS LATER, IT HAPPENED AGAIN. FINALLY, HE WAS ABLE TO GET THE MEMORY FUNCTION TO SET WITHOUT ANY PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10478299October 2, 2012
VISIBILITY/WIPER
WINDSHIELD CRACKED WHILE CAR WAS PARKED. NO EVIDENCE OF IMPACT WAS NOTED. CRACK STARTED IN LOWER DRIVER'S SIDE CORNER AND QUICKLY SPREAD ACROSS WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10471508August 20, 2012
SERVICE BRAKES
CAR WAS IN REVERSE, BACKING OUT OF A GARAGE. THE POWER BRAKES FAILED ALTHOUGH I WAS STILL ABLE TO STOP THE CAR BY PRESSING HARD ON THE PEDAL. IT WAS AS IF THE POWER-ASSIST WENT OUT & PEDAL TRAVELED ALL THE WAY TO THE FLOOR. PROBLEM REPEATED, AGAIN WHEN IN REVERSE AND PARALLEL PARKING, ON 7/31. HAD THE CAR CHECKED AT THE FORD DEALER ON 8/4 BUT THEY DID NOT IDENTIFY A PROBLEM. SYMPTOMS REPEATED ON 8/10 WHILE BACKING OUT OF A PARKING SPACE AND ON 8/19, ALSO WHILE BACKING OUT OF A PARKING SPACE. SO FAR THIS HAS ONLY HAPPENED AT LOW SPEED WHILE THE CAR IS IN REVERSE, BUT I FEAR IT WILL HAPPEN WHILE DRIVING AT NORMAL SPEED. THIS CAR IS UNSAFE TO DRIVE. *TR UPDATED 3/5/14*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10470487August 13, 2012
POWER TRAIN
PURCHASED THIS CAR BRAND NEW. THE TRANSMISSION HAS BEEN A PROBLEM FROM THE START. DRIVING UNDER NORMAL, DRY CONDITIONS WHEN THROTTLE IS DECELERATED AND THEN A SLIGHT PAUSE BEFORE ACCELERATION THE CAR SLAMS HARD INTO GEAR WHEN YOU BEGIN TO THROTTLE AGAIN. THE FIRST EVENT THE DEALERSHIP "FLASHED THE COMPUTER" AND SAID THAT WOULD FIX IT. THE SECOND INCIDENT HAS NETTED NO RESULTS. THE DEALER HAD MY CAR FOR 10 DAYS WITHOUT EVEN LOOKING AT IT CLAIMING A LACK OF CERTIFIED TECHNICIAN. THEY SET AN APPOINTMENT FOR ME ON 7/30/2012 AND BY 8/9/12 HAD STILL NOT LOOKED AT MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464784July 9, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE SEAT BELT PINNED THE PASSENGER TO THE SEAT IF THERE WAS TOO MUCH MOVEMENT. THE PASSENGER HAD TO DISCONNECT THE SEAT BELT AND RECONNECT IT IN ORDER FOR THE SEAT BELT TO FUNCTION PROPERLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WAS NOTHING THEY COULD BECAUSE THE SEAT BELTS WERE DESIGNED THAT WAY. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461990June 17, 2012
STRUCTURE, VEHICLE SPEED CONTROL, SERVICE BRAKES
DRIVER: 83 YEAR OLD WOMAN... NEW AUTO: FORD EDGE 2012, NO INJURIES, VEHICLE DAMAGE APPROX $2000.00 NO PROPERTY DAMAGE..... PROBLEM: LADY STEPPED ON ACCELERATOR RATHER THAN BRAKE.... REASON: THE BRAKE PEDAL AT REST IS HIGHER THAN THE ACCELERATOR PEDAL AT REST. THE DRIVER IS USED TO AN OLDER (CHRYSLER 2009) VEHICLE WHICH THERE WAS NOT AN APPRECIABLE DIFFERENCE IN PEDAL HEIGHT, STEPPED ON THE ACCELERATOR PEDAL, THINKING SHE WAS STEPPING ON THE BRAKE.... RESOLUTION: DISCUSSING THE INCIDENT, THE WOMAN WAS SEATED IN THE FORD EDGE AND ASKED TO SEE IF SHE FELT A DIFFERENCE IN HEIGHT OF THE BRAKE VS ACCELERATOR PEDALS. SHE DID, AND HAS SINCE PRACTICED GOING BETWEEN PEDALS, LIFTING HER FOOT TO ACCESS THE BRAKE, RATHER THAN MERELY SLIDING HER FOOT TO THE LEFT........ IT IS THIS WRITERS OPINION THAT MANY OF THE UNEXPLAINED ACCIDENTS WHERE A PERSON, ESPECIALLY WHEN AN ELDERLY PERSON IS DRIVING, HAS MISTOOK THE ACCELERATOR FOR THE BRAKE IS DUE TO THE HEIGHT OF PEDAL DIFFERENCE. ................ IT MIGHT BE WISE TO MAKE AWARE THIS PROBLEM TO MANUFACTURERS AND THE PUBLIC. ........ THANKS *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10455726April 19, 2012
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
VEHICLE CAUGHT ON FIRE AFTER WE ATTEMPTED TO PARK THE VEHICLE. THIS INCIDENT TOOK PLACE LESS THAN TWO WEEKS AFTER NEW CAR PURCHASE FROM DEALER! HORRIBLE EXPERIENCE AND A SAFETY HAZARD FOR ANYONE LOOKING TO PURCHASE A FORD EDGE. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10451866March 15, 2012
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
FORD HAS THE CHECK ENGINE LIGHT, WHICH THEY REFER IT TO "CHECK ENGINE SOON" THAT COMES ON. THERE IS A DEFECT WITH FORD'S CAPLESS FUEL TANK. SOMETHING ABOUT THIS ISSUE CAUSES THE CHECK ENGINE LIGHT TO LIGHT UP NON-STOP! I AM CONCERNED THAT DOWN THE LINE, THERE WILL BE NUMEROUS ISSUES WITH THE CAPLESS SYSTEMS. IT DOES NOT APPEAR DURABLE AND WILL COST HUNDREDS OUT OF THE POCKET OF OWNERS WHOSE WARRANTY WILL EXPIRE AFTER 2-3 YEARS!!!!!!!!!!! A SEARCH ON THE INTERNET DOES SHOW CONSUMERS WHO HAVE PROBLEMS WITH THIS TYPE OF SYSTEM, BUT THEN AGAIN THERE ARE THOUSANDS OF THOSE WHO ARE NOT COMPUTER SAVVY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450898March 1, 2012
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
2012 FORD EDGE. CONSUMER STATES PROBLEMS WITH VEHICLE HEAD REST *TGW THE CONSUMER STATED FORWARD TILTED HEAD RESTS PRODUCE A LOT OF NECK PAIN WHICH MAY FORCE CONSUMERS TO LOOK FOR DIFFERENT ALTERNATIVES THAT MAY ALTER SAFETY SPECIFICATIONS. THE CONSUMER IS LOOKING FOR A WAY TO REPLACE THE HEAD REST. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439143December 9, 2011
ELECTRICAL SYSTEM, VISIBILITY
VEHICLE EQUIPPED WITH MYFORD TOUCH SYSTEM. SYSTEM CONTROLS HEATING/DEFROSTING SYSTEM. THIS SYSTEM HAS FAILED TO OPERATE PROPERLY ON MULTIPLE OCCASIONS. FORD MOTOR COMPANY IS AWARE OF ISSUE AND HAS NOT CORRECTED IT. FORD SHOULD NOT BE ALLOWED TO MARKET VEHICLES THAT DO NOT HAVE PROPERLY FUNCTIONING HEATING/DEFROSTING CONTROLS. THESE VEHICLES ARE DANGEROUS AND THE ISSUE IS WELL KNOW BY INTERNET SEARCHES. PEOPLE RELY ON VEHICLES TO OPERATE PROPERLY IN WINTER CONDITIONS. THIS NEEDS TO BE ADDRESSED. THANK YOU FOR YOUR HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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