Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10810536December 15, 2015
SERVICE BRAKES
WE WERE TRYING TO STOP AT A STOP SIGN, AND THE CAR WOULDN,T STOP. THE BRAKE PEDDLE GOT VERY HARD AND WOULDN'T PUSH DOWN. IT WENT BACK TO NORMAL A FEW SECONDS LATER. THERE ARE A LOT OF COMPLAINTS AND FORD HAS A BULLETIN ON THIS PROBLEM 13N02, THIS IS A SERIOUS SAFETY PROBLEM LUCKILY THERE WASN,T ANOTHER CAR COMING. WHY IS THERE NO SAFETY RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810093December 14, 2015
VEHICLE SPEED CONTROL
WHILE DRIVING IN TRAFFIC ON HWY 441 IN MCINTYRE GA ON DEC 8, 2015, MY CAR ALL OF A SUDDEN LOSES ACCELERATION AND STALLS. DESPITE THE ONCOMING TRAFFIC I WAS ABLE TO LET THE CAR COAST TO THE SIDE OF THE HWY WHERE IT SHUT OFF. I TRIED SEVERAL TIMES TO RESTART THE CAR BUT IT WOULD ONLY SHUT BACK OFF. ON THE DASH MESSAGE APPEARED READING LOW ENGINE OIL PRESSURE HOWEVER I'D JUST HAD THE OIL CHANGED THE DAY BEFORE. I CALLED STATE FARM ROADSIDE ASSISTANCE AND AN OFFICER WAS DISPATCHED. THE OFFICER WATCHED AS I TRIED RESTARTING THE CAR SEVERAL TIMES. HE ALSO OFFERED TO CHECK THE OIL AND CONFIRM THE CAR WAS FULL OF FRESH OIL. THE CLOSEST REPAIR SHOP WAS DISPATCHED TO TOW MY VEHICLE WHERE IT CURRENTLY REMAINS. I CONTACTED FORD TO ADVISE ABOUT THE ISSUE AND INQUIRE IF THERE WERE ANY RECALLS. I WAS QUICKLY ADVISED THIS WOULD NOT BE COVERED AND THERE WERE NO RECALL THAT WOULD BE ASSOCIATED WITH SOMETHING LIKE THIS HAPPENING. I DECIDED TO GO ONLINE TO CHECK IF OTHER OWNERS HAD SAME OR SIMILAR AND WAS VERY SHOCKED TO SEE THE NUMBER OF FORD VEHICLE OWNERS DESCRIBING THE SAME AND OR VERY SIMILAR SITUATIONS. THE NUMBER OF THE CONDITIONS THAT DESCRIBED BEING IN THE MIDDLE OF TRAFFIC IS ALARMING AS THIS COULD AND EVENTUALLY WILL CAUSE SERIOUS INJURY OR WORSE. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS ISSUE. IN MANY OF THE CASES THE PROBLEM HAPPENED MULTIPLE TIMES DESPITE BEING TAKEN IN FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809626December 11, 2015
STRUCTURE:BODY:DOOR
TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE, ALL THE DOORS FAILED TO LOCK INTERMITTENTLY. WHEN THE DOORS WERE ABLE TO LOCK, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOORS WERE SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809426December 10, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER DOOR AJAR SWITCH MALFUNCTIONING. CONSISTENTLY DISPLAYING "DRIVER DOOR AJAR" WHEN CLOSED. THIS CAUSES OVERHEAD LIGHTS TO STAY ON MAKING IT DIFFICULT TO SEE AT NIGHT, ALSO CAUSES ISSUES LOCKING THE DOOR WHEN EXITING VEHICLE BECAUSE IT THINKS THE DOOR IS STILL OPEN. THIS ISSUE OCCURS EVERYDAY ON MOST DOOR OPENINGS/CLOSINGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808242December 3, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
DOOR AJAR ALERT COMES ON WHILE DRIVING (CAR IN MOTION) - DOORS UNLOCK, OVERHEAD LIGHTS TURN ON. I STOP, OPEN/SHUT DOOR FIRMLY CONTINUE DRIVING AND RECEIVE THE SAME MESSAGE LATER IN THE DRIVE. I HAVE ON SEVERAL RECENT OCCASIONS RECEIVED THIS ALERT WHILE STATIONARY. THIS IS OCCURRING OFF AND ON BUT NOW HAS BECOME MORE COMMON. THE DOOR IS SHUT BUT THE ALERT COMES ON AT A VARIETY OF INTERVALS AND WHEN IN MOTION THE DOORS UNLOCK AND THE LIGHTS OVERHEAD COME IN WHICH CAN BE DANGEROUS IN AND DISTRACTING. MOST RECENT OCCURRENCE 12/3/15
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807679December 1, 2015
UNKNOWN OR OTHER
THE DOOR AJAR INDICATOR REMAINS ON. THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. 2ND OCCURRENCE WITH THIS VEHICLE AND NOW THE DEALER WANTS $500.00 TO REPAIR IT. THIS OCCURS IMMEDIATELY WHEN THE VEHICLE IS FIRST STARTED AND REMAINS ON THE ENTIRE TIME THE VEHICLE IS RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807460November 30, 2015
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS REMAINED ILLUMINATED AND THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807538November 30, 2015
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
WHILE DRIVING 40 MPH ON A BUSY ROAD, THE CAR SLOWED ON ITS OWN AND STOPPED. I WAS UNABLE TO STEER THIS VEHICLE. I RESTARTED IT FOUR TIMES; IT WOULD GO FOR ABOUT 100 FEET AND THEN SLOW DOWN TO A STOP ONCE AGAIN. I FEEL FORTUNATE NO ONE RAN INTO ME. I CONSIDER THIS A VERY DANGEROUS SITUATION. I HAD THE CAR TOWED TO A FORD DEALERSHIP (THE ONE I PURCHASED THE VEHICLE FROM). THEY KEPT IT FOR AN ENTIRE WEEK, SELDOM CALLING ME TO REPORT WHAT WAS WRONG. TODAY I WENT TO PICK IT UP. NOTHING HAD BEEN DONE. THEY INDICATED THEY RAN A COMPUTER CHECK AND FOUND NOTHING WRONG. I TOLD MY SERVICE PERSON I FEARED DRIVING IT AND NEEDED TO KNOW WHAT WAS WRONG. HIS REPLY: "IT COULD BE ANYTHING. WE JUST CAN'T FIND IT." THE OTHER GENTLEMAN WHO WORKED THERE TOLD ME THEY WERE UNAWARE OF ANY RECALLS WITH THE THROTTLE BODY (I'D ASKED REPEATEDLY ABOUT THIS) AND TOLD ME IT WAS NOT HIS JOB TO KNOW ABOUT RECALLS. I FEAR IF I CONTINUE DRIVING THIS VEHICLE, THE PROBLEM WILL CONTINUE AND I'LL BE IN HARM'S WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807361November 29, 2015
STRUCTURE:BODY, UNKNOWN OR OTHER
PLEASE RECALL FORD EDGE 2011 DOOR LATCH. WORKS IMPROPERLY LEAVING DOOR AJAR AND DOME LIGHT ON. THIS HAS BURNED UP ONE BATTERY. OTHER FORD DOOR LATCHES HAVE BEEN RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10807271November 28, 2015
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR SENSOR DOESN'T WORK, ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806416November 24, 2015
UNKNOWN OR OTHER
DOOR AJAR NOT TURNING OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806581November 24, 2015
POWER TRAIN
TRANSMISSION WILL NOT SHIFT INTO PARK. DEALERSHIP EMPLOYEE TOLD ME THAT THIS HAPPENS SO OFTEN IN FORD EDGE AND EXPLORER THAT THEY HAVE TO KEEP THE AFFECTED PARTS IN STOCK CONSTANTLY. THIS IS CLEARLY A SAFETY DEFECT AND COULD RESULT IN SERIOUS CONSEQUENCES BECAUSE THE CAR WOULD BE LEFT IN GEAR WITHOUT THE TRANSMISSION BEING LOCKED. FORD MOTOR COMPANY SHOULD CORRECT THIS PROBLEM IMMEDIATELY BEFORE SERIOUS INJURY OR DEATH RESULTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806226November 23, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT STAYS ON WHEN DOOR IS NOT AJAR. INTERIOR LIGHTS REMAIN ON AFTER VEHICLE IS PARKED AND DOOR IS SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806280November 23, 2015
POWER TRAIN, UNKNOWN OR OTHER
VEHICLE LOSSES ALL THROTTLE CONTROL VEHICLE DOES NOT SHUT OFF BUT THE WRENCH LIGHT COMES ON THE DASH AND HAS NO THROTTLE RESPONSE. I HAVE TO TURN VEHICLE OFF THEN RESTART TO RESET THE COMPUTER. EVERY THING WORKS GREAT FOR A COUPLE DAYS THEN IT DOES IT AGAIN. I HAVE HAD THIS HAPPEN IN THE MIDDLE OF A INTERSECTION, ON I 95 , I 64, I 264, COMING CLOSE TO BEING HIT ON PASSENGER SIDE IN A INTERSECTION WITH MY GRAND BABY IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP HERE IN NORFOLK VIRGINIA. THEY CHARGE ME 125.00 AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE DEALER ALSO STATED THEY THINK IT MIGHT BE A THROTTLE BODY. I TOLD THEM TO PUT ONE ON IT AND THEY TOLD ME THAT THEY DON'T JUST REPLACE PARTS. I PICKED IT UP FROM THE DEALERSHIP AND 2 DAYS LATER IT DID THIS AGAIN. YOU COULD BE DOING 60, 65. OR 25 WHEN IT DECIDES TO LOSE THROTTLE CONTROL. IN THE MIDDLE OF A INTERSECTION TURNING OR GOING 60 MPH ON THE INTERSTATE IT DON'T MATTER. I FEEL THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED. YOU CAN READ ABOUT PEOPLE WITH THE SAME PROBLEM ON THE INTERNET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795112November 20, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR AJAR SWITCH FAILS TO REGISTER WHEN DOOR IS FULLY CLOSED, LEAVING INTERIOR LIGHTS ON MAKING NIGHT VISIBILITY POOR, MAKING LOCKING THE DOORS IMPOSSIBLE WHICH IMPACTS SAFTY BOTH IN THE PARKING LOT AND DURING TRAVEL. RUNS BATTERY DOWN, STRANDING DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794591November 18, 2015
UNKNOWN OR OTHER
THE DRIVER DOOR AJAR INDICATOR STAYS ON EVEN AFTER CLOSING THE DOOR. CANNOT LOCK THE DOORS AND THE INTERIOR DOME LIGHTS STAY ON AFTER CLOSING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794322November 17, 2015
EXTERIOR LIGHTING
PASENGER DOOR AJAR LIGHT STAYS ON EVEN AFTER THE DOOR IS CLOSED . THE LIGHT INSIDE STAYS ON AFTER LUCKING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790700November 16, 2015
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IDLING, THE VEHICLE BEGAN TO SMOKE AND THERE WAS AN ABNORMAL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TAKE OFF UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANAFCTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,652.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790727November 16, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED, LUNGED FORWARD, AND THE LIMP HOME MODE INDEPENDENTLY ACTIVATED. THE CHECK ENGINE AND THROTTLE CONTROL ACTUATOR STUCK OPEN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FULL THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BE INSPECTED WHERE IT WAS CONFIRMED THAT THE THROTTLE CONTROL ACTUATOR WAS STUCK OPEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,800.....UPDATED 03-31-16 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790778November 16, 2015
STRUCTURE:BODY
PASSENGER DOOR AJAR SIGNAL DOES NOT TURN OFF AFTER CLOSING DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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