Ford Edge Complaints (2008)

1,120 consumer complaints on file.

#10345050July 24, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD EDGE, TRANSMISSION ISSUES. CAR ACTED LIKE THE BRAKES WERE ON THEN WHEN I WENT TO THE NEXT STOP SIGN I COULD NOT GO FORWARD, WHEN TRYING TO CHANGE GEARS IT SOUNDED LIKE THE WHOLE ENGINE WAS FALLING OUT. THIS IS A DANGEROUS SITUATION HAD I BEEN OUT IN A BUSY CITY, AND STUCK IN THE MIDDLE OF THE ROAD ETC... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10344961July 23, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 5 TO 6 MPH THE VEHICLE STALLED. THE CONTACT STATED THE STEERING WHEEL AND THE BRAKES LOCKED. SHE TURNED THE VEHICLE OFF RESTARTED IT; ALTHOUGH IT BEGAN TO FUNCTION NORMALLY, WITHIN A FEW MINUTES IT STALLED AGAIN. SHE STATED THAT THE LOWER THE SPEED THE MORE THE VEHICLE WOULD STALL, THE BRAKES AND STEERING WHEEL WOULD ALSO LOCK. THE HIGHER THE SPEED THE VEHICLE WOULD STALL BUT IT WOULD RESTART AUTOMATICALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE COMPUTER ON JULY 19,2010. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS AT THE DEALERSHIP WHEN THE COMPLAINT WAS FILED. SHE WAS UNABLE TO PROVIDE A VIN. THE FAILURE AND CURRENT MILEAGES WERE 31,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342972July 13, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
MAJOR HESITATION WHEN PUSHING ON THE GAS PEDAL AFTER COMING TO A STOP OR TRYING TO PASS SOMEONE. HAPPENS FREQUENTLY (EVERY DAY). FORD DEALER SAID THEY FOUND NO PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341119July 2, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2008 FORD EDGE AWD 26K MILES PURCHASED USED. TRANSMISSION SHIFTS SLOW. VARIES UNDER DIFFERENT LOAD AND THROTTLE POSITIONS. SOME TIMES SLIPS BETWEEN 2 TO 3 SHIFTS. NOTICED THE DAY PURCHASED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10339504June 22, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
HAVING TRANSMISSION ISSUES. WHEN ACCELERATING FROM A STOPPED POSITION, THE AUTOMATIC TRANSMISSION DELAYS IN GOING TO THE NEXT GEAR, CAUSING THE CAR TO HAVE A HIGH RPM. THIS HAS HAPPENED SEVERAL TIMES. ALSO, IT SEEMS THE CAR SHIFTS HARD BETWEEN GEARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10330568May 15, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I AM ANOTHER FORD EDGE OWNER WITH SAFETY CONCERNS RELATING TO TRANSMISSION ISSUES. MY CAR UPON ACCELERATION GOT ME FAR ENOUGH INTO A HIGHWAY TO BE STRUCK BY AN ON COMING 18 WHEELER. THANK GOD, HE WAS ABLE TO DRIVE AROUND ME. THE RPS ROAR AND THE CAR BASICALLY CRAWLS, THE TRANSMISSION ENGAGES AND WHEN IT DOES IT FEELS AS IF YOU HAVE BEEN RAMMED IN THE REAR END. I HAVE READ MANY MANY COMPLAINTS OF THE SAME SITUATION OCCURRING IN THE FORD EDGE. PLEASE INVESTIGATE AND HAVE FORD CORRECT THIS ISSUE BEFORE OTHERS ARE KILLED. MY CAR IS CURRENTLY AT THE FORD DEALERSHIP, LONG LEWIS FORD IN HOOVER, ALABAMA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324964April 11, 2010
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
DANGEROUS ACCELERATION AND DRAMATIC DECELERATION BETWEEN 20 - 40 MPH WITH THE 2008 FORD EDGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323400April 1, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
IN DECEMBER 2009, MY WIFE AND I PURCHASED A CERTIFIED PRE OWNED 2008 FORD EDGE SE. THE VEHICLE HAS BEEN HAVING TRANSMISSION PROBLEMS. IT WILL SLIP AND THEN ENGAGE VERY ABRUPTLY CAUSING THE VEHICLE TO LURCH FORWARD. IT WILL ALMOST HESITATE AND THEN ENGAGE VIOLENTLY. THE SPEEDOMETER WILL ALSO JUMP UP AND DOWN +/- 5 MPH. IT FEELS LIKE WE ARE BEING HIT IN THE REAR BY A CAR. THE PROBLEM OCCURS EVERY COUPLE HUNDRED MILES THUS DAR. THE VEHICLE WAS TAKEN TO GREENWAY FORD ORLANDO 3 TIMES, EACH AFTER AN INCIDENT OCCURED. THE FIRST TIME THEY REPROGRAMMED THE TRANSMISSION CPU. THE SECOND TIME THEY REMOVED A NAIL FROM THE TIRE. THE THIRD TIME A FORD ENGINEER CAME OUT AND COULDN'T FIND ANYTHING. THEY WILL NOT OPEN THE TRANSMISSION OR DO ANYTHING MORE. I HAVE CALLED THE DEALERSHIP AND FORD MANY TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322175March 25, 2010
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
THE 2008 FORD EDGE'S AUTOMATIC TRANSMISSION DOESN'T ENGAGE PROPERLY. WHEN ON ANY INCLINE OR DECLINE, THE CAR WILL ROLL WHEN IN GEAR. FORD STATES THIS ISN'T A "PROBLEM" ITS A "REDESIGN". WHEN THE VEHICLE IS PUT INTO DRIVE OR REVERSE, YOU HAVE TO HIT THE GAS FOR THE CAR TO MOVE, IT DOESN'T START ROLLING WHEN YOU LET OFF OF THE BRAKE. IF YOU ARE BACKING UP A HILL IN REVERSE AND YOU LET OFF THE BRAKE, THE VEHICLE ROLLS FORWARD WHILE IN REVERSE, IT DOESN'T PULL THE CAR BACKWARDS STILL. IF A CHILD RUNS IN FRONT OF YOUR CAR WHILE YOU'RE BACKING UP AND YOUR HEAD IS STILL TURNED LOOKING BACK AND WHEN YOU LET OFF THE GAS TO PRESS THE BRAKE TO SHIFT FROM REVERSE TO DRIVE, THAT CHILD OR PERSON COULD BE KILLED. THE TRANSMISSION COULD ALSO CAUSE AN ACCIDENT IN HEAVY TRAFFIC SINCE YOU HAVE TO HIT THE GAS AND BRAKE QUICKLY. MY WIFE WAS BACKING UP IN THE RAIN AND HAD TO PRESS THE GAS PEDAL TO GET GOING BACKWARDS AND HER 2008 FORD EDGE ACCELERATED TOO MUCH AND SHE HIT MY TRUCK AND AFTER SHE HAD HIT MY TRUCK THAT IS WHEN THE BACKUP SENSORS WENT OFF. THERE ARE MANY PEOPLE THAT HAVE BROUGHT THIS TO FORD'S ATTENTION AND THE POSSIBLE DANGERS AND EVERYONE GETS THE SAME ANSWER FROM FORD ALL OVER THE COUNTRY. FORD STATES "THIS ISN'T A PROBLEM, THIS IS A NEW DESIGN AND EACH OF US ARE THE FIRST ONES TO HAVE A PROBLEM AND NO ONE ELSE HAS COMPLAINED ABOUT IT". SOMEONE SHOULD SERIOUSLY LOOK INTO THE 2008 FORD EDGE AUTOMATIC TRANSMISSION BEFORE SOMEONE IS KILLED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10316717March 4, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2008 FORD EDGE AND IT IS HAVING SHIFT PROBLEMS IN GOING FROM 1ST TO DRIVE. THIS IS INTERMITTENT AND WILL NOT MOVE FORWARD AT ALL. IT HAS LEFT ME STALLED IN TRAFFIC A COUPLE OF TIMES. FORD SERVICE HAS BEEN WORKING ON THIS FOR OVER 6 WEEKS AND HAVE KEPT THE VEHICLE. THEY JUST SEEM TO KEEP REPLACING PARTS AFTER THEY REPROGRAMMED THE TRANSMISSION. THIS IS A SAFETY AND RELIABILITY PROBLEM. MY WIFE IS AFRAID TO DRIVE IT IF WE EVER GET IT BACK. THEY HAVE ONLY GIVEN US A SIX YEAR OLD LOANER! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10316239March 3, 2010
VISIBILITY
MY FAMILY AND I WERE DRIVING DOWN THE FREEWAY WHEN THE PANORAMIC MOONROOF ON MY 2008 FORD EDGE SHATTERED. WE WERE NOT NEAR AN UNDERPASS OR CLOSE TO ANOTHER VEHICLE. IT DOES NOT APPEAR TO HAVE BEEN CAUSED BY ANY FOREIGN OBJECT. WE HEARD A LOUD POP, WHICH MY HUSBAND THOUGHT WAS A GUN SHOT. HE FELT THE SHADE AND COULD FEEL PIECES OF GLASS WEIGHING THE SHADE DOWN. HE PULLED OVER TO INSPECT THE ROOF. THE ENTIRE GLASS WAS SHATTERED, BUT STICKING TOGETHER FOR THE MOST PART. THE EDGES WERE CRUMBLING AS WERE PARTS THROUGHOUT IN THE CENTER. AS WE DROVE HOME MORE PIECES OF GLASS STARTED CRUMBLING OFF. FORTUNATELY THE SHADE WAS CLOSED AT THE TIME OR THE PIECES OF GLASS WOULD HAVE LANDED ON MY HUSBAND WHILE DRIVING AND ON MY INFANT SON AND ME IN THE BACK SEAT. WE WERE ALSO FORTUNATE THAT IT WAS NOT RAINING AT THAT MOMENT (ALTHOUGH IT DID LATER THAT EVENING). THE DEALERSHIP HAD CLOSED FOR THE WEEKEND, SO I WAITED UNTIL FIRST THING MONDAY MORNING AND TOOK THE CAR IN. I HAVE THE STANDARD BUMPER-TO-BUMPER WARRANTY, AN EXTENDED WARRANTY AND A MAINTENANCE PACKAGE ON THE VEHICLE. HOWEVER, FORD CLAIMS THAT THE ROOF IS NOT COVERED BY ANY OF THOSE BECAUSE IT IS GLASS. I FIND IT HIGHLY UNUSUAL THAT THE GLASS USED FOR A ROOF WOULD NOT BE MADE OF DURABLE GLASS SIMILAR TO A WINDSHIELD, GIVEN THE LIKELIHOOD OF A ROCK HITTING IT OR FALLING HAIL. HAD THE SHADE BEEN OPEN OR HAD THE WEATHER CONDITIONS BEEN BAD, THE SITUATION COULD HAVE BEEN WORSE. I HAVE ALSO LEARNED THAT SEVERAL SUNROOFS ON THE FORD ESCAPE HAVE HAD ISSUES WITH SHATTERING WITHOUT PROVOCATION AS WELL. MY DEALERSHIP OFFERED TO PAY A PORTION OF THE $1300 REPLACEMENT COST GIVEN THAT FORD REFUSED TO COVER ANY OF THE COSTS AND GIVEN ITS DESIRE TO MAINTAIN GOOD CUSTOMER RELATIONS. HOWEVER, FORD HAS YET TO BE ABLE TO LOCATE OR MANUFACTURE A REPLACEMENT GLASS (APPROXIMATELY TWO AND A HALF WEEKS AFTER THE INCIDENT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10314096February 25, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2008 FORD EDGE. SHE STATED THAT WHILE DRIVING AT SPEEDS OF 75 MPH, THE VEHICLE STALLED. ALL INSTRUMENT PANEL LIGHTS ILLUMINATED ON THE WARNING PANEL. SHE WAS ABLE TO COAST OFF OF THE HIGHWAY AND CONTACTED THE DEALER. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE STALLED THREE ADDITIONAL TIMES, EACH TIME THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE COULD NOT BE DUPLICATED. THE DEALER ADVISED INSTALLING AN EVENT DATA RECORDER (EDR OR BLACK BOX) IN ORDER TO PIN POINT THE EXACT REASON FOR THE FAILURE AND ALSO REPLACED THE STARTER, UNDER WARRANTY, IN HOPES IT WOULD CORRECT THE FAILURE. THE CONTACT WAS CONCERNED WITH HER SAFETY AND THE POSSIBILITY OF A CRASH. THE VEHICLE WAS IN POSSESSION OF THE DEALER. THE FAILURE AND CURRENT MILEAGES WERE UNDER 19,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10306813February 5, 2010
SERVICE BRAKES, HYDRAULIC
THE BRAKES FELT AS IF THERE IS AIR IN THE LINES. THE PEDAL WOULD START TO BRAKE AS NORMAL, BUT THEN MOVE SLIGHT FORWARD AS IF AIR IN THE LINES. THIS GIVES YOU A FEELING OF PUSHING HARDER. WE HAD TAKEN TO THE DEALER MORE THAN 3 TIMES. THE LAST TIME THEY KEPT THE CAR FOR A WEEK OR SO. NO PROBLEM WAS FOUND. FORD HEADQUARTERS COULD NOT FIND A REASON TO THE ISSUE. I AM REPORTING THIS AS I SAW IN THE NEWS THAT FORD IS HAVING THE SAME PROBLEM WITH OTHER TYPE OF CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10304412February 3, 2010
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2008 FORD EDGE. THE CONTACT STATED AS HE WAS DRIVING COMING TO A STOP BEHIND ANOTHER VEHICLE, THE ACCELERATOR PEDAL RACED VERY HIGH AND HE CRASHED INTO THE BACK OF ANOTHER VEHICLE. THE RIGHT SIDE OF HIS VEHICLE WAS BADLY DAMAGED BUT NO ONE WAS INJURED. THE POLICE CAME AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE BODY SHOP AND IT WILL BE TOWED TO THE DEALER AFTER IT IS REPAIRED. THE MANUFACTURER HAD NOT BEEN CALLED. THE FAILURE MILEAGE WAS 54,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10302535January 27, 2010
SUSPENSION:REAR
2008 FORD EDGE, RIGHT REAR SUSPENSION SYSTEM, NEEDS REAR CONTROLLING ARM AND WHEEL BEARING REPLACED. NOISE FROM REAR RIGHT OF VEHICLE NOTED. HAD TIRES CHECKED (REFERENCING TREAD), ROTATED, AND BALANCED. THE BUSINESS NOTED THE WHEEL BEARING MALFUNCTION/ISSUE AND ADVISE TO TAKE TO FORD. CONTACTED LOCAL FORD DEALERSHIP. PER PHONE CALL, WAS ADVISED THIS HAD BEEN OCCURRING ON SEVERAL EDGE VEHICLES. ONCE TAKEN TO SHOP, CONFIRMED AND ADVISED BOTH THE WHEEL BEARING AND THE CONTROLLING ARM MUST BE REPLACED AS ONE. ADVISED BACK ORDER FOR CONTROLLING ARM, BUT NOT INFORMATION AVAILABLE ON HOW LONG IT WOULD TAKE TO RECEIVE. ASKED FORD IF SAFE TO DRIVE AND WAS ADVISE "YES, IT IS SAFE TO DRIVE; IT JUST MAY BE MORE NOTICEABLE/MAKE MORE NOISE". INCIDENT DATE IS LISTED AS THE DATE TAKEN TO TIRE SHOP. NOISE SEEM TO APPEAR APPROXIMATELY 1 TO 1/2 MONTHS AGO. *CW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10297856January 3, 2010
WHEELS
WHEEL ISSUE: FORD EDGE, ALL YEARS (2007-8-9) TWENTY INCH CHROME CLAD . THESE WHEELS HAVE LOW PROFILE TIRES. AVOIDING A STOP SIGN RUNNER WE SWERVED AND BRUSHED THE CURB. THESE WHEELS HAVE A PLASTIC COVER THAT CAN NOT BE REMOVED. THERE IS NO WAY TO INSPECT THE CAST WHEEL BEHIND THE COVER. ALTHOUGH ONLY MINOR IMPACT, THE PLASTIC COVER WAS DAMAGED BY THE CURB. REPLACING THE WHEEL MAY COST $800.00 OR MORE . REPEATED INCIDENTS OVER THE YEARS COULD CAUSE WHEEL FAILURE. THESE WHEELS SHOULD BE RECALLED TO AVOID PROBLEMS IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294184December 1, 2009
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DASH CLUSTER (SPEEDOMETER) IS NOT VISIBLE DURING CERTAIN TIMES OF THE DAY WHILE DRIVING CREATING A SAFETY HAZARD. BACKGROUND ON VEHICLE CLUSTER IS SILVER AND THE ILLUMINATED NUMBERS ARE NEON GREEN. WHEN LIGHTS ARE REQUIRED FOR DRIVING DURING DUSK, THE NUMBERS DISAPPEAR FROM VIEW. THERE ARE TIMES THAT WE LEAVE OUR LIGHTS OFF WHEN THEY ARE NEEDED BECAUSE IT IS EASIER TO SEE THE DASH INSTRUMENTS. IF WE TURNED ON THE LIGHTS, THE NUMBERS WOULD DISAPPEAR AND WE WOULDN'T KNOW HOW FAST WE WERE TRAVELING. EVEN DURING NIGHT DRIVING THE NUMBERS ARE ONLY SOFTLY ILLUMINATED. BROUGHT BACK TO DEALER THREE TIMES TO HAVE THIS CORRECTED BUT THEY SAY THEY CANNOT TOUCH THE ODOMETER AREA OR CHANGE THE COLOR DUE TO FEDERAL REGULATIONS. THEY SAY THAT THE PART MUST MATCH THE ORIGINAL VIN NUMBER. WE FEEL IT IS A MAJOR SAFETY ISSUE. OUR DEALER IS WILLING TO WORK WITH US BUT FORD WILL NOT. THE CAR IS BRAND NEW (ONLY 6,000 MILES ON IT). AFTER DOING SOME RESEARCH WE HAVE FOUND THAT THERE ARE THREE DIFFERENT DASH CLUSTERS FOR THIS VEHICLE. ALL WE WANT IS ONE THAT IMPROVES OUR SAFETY AND HAS BETTER VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10290852November 3, 2009
AIR BAGS:FRONTAL, SEATS
2008 FORD EDGE. SPEED, ABOUT 25-30 MPH IN HEAVY TRAFFIC. 2008 FORD EDGE WAS STRUCK FROM BEHIND BY A TRUCK AND PUSHED INTO THE CAR IN FRONT. 1) NO AIR BAGS DEPLOYED; 2) THE BACK OF THE DRIVER'S SEAT (ELECTRICLLY CONTROLLED SEAT) LET GO ON IMPACT, LEAVING THE DRIVER LYING ON AN ESSENTIALLY FLAT SEAT. THE CAR WAS TOTALED BY THE INSURANCE COMPANY. ** WHY DID THE SEAT LET GO; ** WHY DIDN'T THE FRONT AIR BAG DEPLOY. INJURIES WERE MINOR: CONCUSSION. *** THIS IS THE CORRECT VIN # - YOUR FORM WILL NOT ACCEPT THE VIN. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10286145October 2, 2009
WHEELS
WHEEL ISSUE: FORD EDGE, ALL YEARS (2007-8-9) TWENTY INCH CHROME CLAD . THESE WHEELS HAVE LOW PROFILE TIRES. AVOIDING A STOP SIGN RUNNER WE SWERVED AND BRUSHED THE CURB. THESE WHEELS HAVE A PLASTIC COVER THAT CAN NOT BE REMOVED. THERE IS NO WAY TO INSPECT THE CAST WHEEL BEHIND THE COVER. ALTHOUGH ONLY MINOR IMPACT, THE PLASTIC COVER WAS DAMAGED BY THE CURB. REPLACING THE WHEEL MAY COST $800.00 OR MORE . REPEATED INCIDENTS OVER THE YEARS COULD CAUSE WHEEL FAILURE. THESE WHEELS SHOULD BE RECALLED TO AVOID PROBLEMS IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10285474September 28, 2009
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
TL*THE CONTACT OWNS A 2008 FORD EDGE. WHILE DRIVING 55 MPH THE ENGINE STALLED WITHOUT ANY PRIOR WARNINGS. THE VEHICLE WAS TOWED TO THE DEALER AND THE BATTERY WAS RECHARGED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 7,800 AND THE CURRENT MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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