Ford Edge Complaints (2007)

989 consumer complaints on file.

#10224914April 18, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
TL*THE CONTACT OWNS A 2007 FORD EDGE. FREON WAS LEAKING FROM THE VEHICLE AND CAUSED THE CONTACT TO BECOME ILL. SHE TOOK THE VEHICLE TO PEP BOYS AND THEY STATED THAT THE HEATER CORE WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED OR TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 4,600 AND FAILURE MILEAGE WAS 3,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224917April 18, 2008
VISIBILITY
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE GLARE FROM THE SUN REFLECTS OFF OF THE DASHBOARD, WHICH CAUSES POOR VISIBILITY WHILE DRIVING. HE CALLED FORD AND THEY NOTATED HIS CASE; HOWEVER, THEY DID NOT SAY WHETHER THEY WOULD REPAIR THE FAILURE. FORD STATED THAT THE FAILURE IS NOT ABOUT HOW THE VEHICLE IS RUNNING AND IS NOT AN ELECTRICAL FAILURE. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 7,000. UPDATED 05/05/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224962April 18, 2008
POWER TRAIN:AXLE ASSEMBLY
FORD IN TEXAS. DEALERSHIP CLAIMS THEY CAN NOT DUPLICATE CONCERNS AND WILL NOT GIVE ANY TYPE OF DOCUMENT THAT I BOUGHT EDGE IN FOR CONCERNS UNLESS THEY ARE ABLE TO DUPLICATE 1ST. I FEEL I WAS SOLD A LEMON AND FORD DOES NOT WANT TO DO WARRANTY WORK. . ONE ISSUE MY EDGE WILL ROLL BACK WHILE DRIVING ON AN INCLINE SIMILAR TO ONE OF A DRIVE WAY UNLESS YOU KEEP YOUR FOOT ON THE BRAKE OR APPLY ENOUGH GAS TO PREVENT CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10222852March 31, 2008
STRUCTURE, SEATS, VISIBILITY:SUN/MOON ROOF ASSEMBLY, SERVICE BRAKES, HYDRAULIC, POWER TRAIN
2007 FORD EDGE WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE VEHICLE IS A LEMON. HERE ARE SOME OF THE CAR'S PROBLEMS REAR BRAKE LIGHTS FILL WITH WATER WHEN IT RAINS. SEAT BROKE, SCREW STICKS UP AND CUT A CHILD'S FOOT, BRAKES FAILED AND MORE. *KB THE PIN IN THE GEAR SHIFT DID NOT ENGAGE PROPERLY, LEAVING THE CONSUMER UNABLE TO PLACE THE VEHICLE IN PARK. THE SUN ROOF MATERIAL CAME APART AND FELL DOWN ONTO THE CONSUMERS HEAD WHILE DRIVING. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10221810March 19, 2008
VISIBILITY:WINDSHIELD
THE WINDSHIELD HAS VERY BAD GLARE. WHEN DRIVING IN THE DAY THE GLARE DOES ALLOW YOU TO SEE OUT OF THE WINDSHIELD. YOU ONLY SEE A REFLECTION OF THE DASH BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221747March 19, 2008
VISIBILITY:WINDSHIELD
A REFLECTION OF MY DASHBOARD ON MY WINSHIELD. IT LOOKS AS THOUGH I HAVE TWO (2) WINSHIELDS THIS IS A MAJOR SAFETY ISSUE AND FORD SHOULD ADDRESS THE PROBLEM IMMEDIATELY. *TR I SHOULD BE GIVEN A REPLACEMENT VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221452March 17, 2008
VISIBILITY:SUN/MOON ROOF ASSEMBLY
2007 FORD EDGE WITH FACTORY VISTA ROOF (MOON ROOF). VISTA ROOF SHATTERED WHILE DRIVING DOWN THE ROAD. NO TRAFFIC AROUND, NOTHING HIT THE SUNROOF, IT JUST COMPLETELY SHATTERED. LUCKILY I HAD THE SHADE CLOSED OR MY WIFE AND I WOULD HAVE BEEN SERIOUSLY INJURED. SERVICE DEPARTMENT AT LASCO FORD IN FENTON MICHIGAN BELIEVED IT WAS DUE TO THE EXTREME COLD OUTSIDE MIXED WITH THE WARM AIR INSIDE. THEY COULD NOT GET FORD TO COVER THE DEFECT, THOUGH, AS THEY HAVEN'T HAD A PROBLEM YET WITH THE VISTA ROOF. I HAD TO FILE AN INSURANCE CLAIM. THIS IS UNACCEPTABLE AND FORD NEEDS TO LOOK INTO THIS ISSUE BEFORE SOMEONE SERIOUSLY GETS INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220851March 11, 2008
SEATS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, STEERING:GEAR BOX:SHAFT SECTOR, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, EQUIPMENT:MECHANICAL, EQUIPMENT, EXTERIOR LIGHTING:BRAKE LIGHTS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
2007 EDGE THAT WAS PURCHASED 6 MONTHS AGO FROM GALPIN FORD, NO MATTER IF THEY ARE REPAIRED, PARTS WERE REPLACED OR NOT, THE PROBLEMS ARE ON-GOING, THE FRONT PASSENGER SEAT BROKE,THE ROLLERS ON THE WINDOWS ARE MALFUNCTIONING, THE FRONT BRAKES WENT OUT AND I WAS UNABLE TO STOP AT A 4 WAY STOP, THE BRAKES HAD CORRODED, THE BRAKES WERE REPLACED, THE ROTORS WERE CHECKED AS WELL, THE BACK TAIL LIGHTS WILL FILL UP WITH WATER ONCE THE CAR IS WASHED OR IF IT RAINS, THOSE BACK LIGHTS WERE REPLACED,THE SAME PROBLEMS 4 TIMES ALREADY, THE INSEAM FROM THE MOON ROOF COLLAPSED WHILE I WAS DRIVING ON THE FREEWAY ONE DAY IT WAS REPLACED, NOW IT HAS SOME HOLES COMING IN THE MATERIAL, IF YOU SHOULD LOOK UP AT IT IN THE SUN, THE SCREWS ON THE FLOOR IN THE BACK SEAT AREA ARE A SAFETY HAZARDS, THE MOST DANGEROUS IS THE GEAR SHIFT PINS WILL LOCK AND IT WILL NOT ALLOW THE GEARS SHIFTS PINS ARE NOT RELEASING PROPERLY THIS IS MOST DEFINITELY A MALFUNCTION; OKAY, THIS IS THE MOST FRIGHTENING TO ME AS WELL AS THE BRAKES, YOU CANNOT JUDGE WHEN THIS IS GOING TO OCCUR IT WILL HAPPEN AT A MOMENTS NOTICE, SOMETIMES EVERYDAY, SOMETIMES ONCE PER DAY, SOMETIME IT WILL NOT OCCUR AND OTHER TIMES, YOU ARE DUCKING A DODGING OTHER CARS AND HOPING AND PRAYING THAT THEY DON'T HIT YOU, THIS IS A CRIME, MY LIFE IS ENDANGERED AND I DON'T KNOW WHAT TO DO, I HAVE CALLED ONE OF FORDS REPRESENTATIVES SHE ACTUALLY WORKS FOR FORD AND REFUSED TO MEET WITH TO GO OVER MY CONCERNS IN REFERENCE TO MY CAR AND SHE DID NOT GIVE ME THE TIME OF DAY, THEY REALLY COULD CARE LESS, THEY WOULD MUCH RATHER I DISAPPEAR FROM THE FACE OF THIS EARTH. SHE HAS BEEN MALICIOUSLY NEGLIGENT THIS IS WRONG. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10219927March 3, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, TIRES
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE VEHICLE HAS HANKOOK DYNAPRO AS, SIZE P235/70R17S TIRES. WHILE DRIVING 35 MPH, THE TIRES DO NOT GRIP AND THE ABS ACTIVATES. THE CONTACT FEELS THAT THE STOPPING DISTANCE BETWEEN HIS VEHICLE AND OTHERS IS TOO EXCESSIVE. HE ALSO FEELS THAT THE TIRES ARE THE SOURCE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 1,250.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219464February 21, 2008
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT, VISIBILITY:SUN/MOON ROOF ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VISIBILITY:WINDSHIELD, EXTERIOR LIGHTING:TAIL LIGHTS, POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHEN THE VEHICLE WAS PURCHASED, THE FRONT PASSENGER SEAT FAILED. THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS TO REPAIR THE SEAT. THE BOLTS IN THE SEAT WERE VISIBLE AND INJURED ONE OF THE PASSENGERS. THE DEALER REPLACED THE SCREWS AND COVERED THEM WITH A RUBBER SEAL; HOWEVER, THEY CONTINUE TO FALL OFF AND EXPOSE THE SCREWS. AT 150 MILES, THE LINING IN THE MOONROOF FELL OFF OF THE VEHICLE AND WAS REPLACED BY THE DEALER. SIX MONTHS LATER, WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD GRINDING SOUND WHEN HE DEPRESSED THE BRAKE PEDAL. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE BRAKES WERE CORRODED. THE BRAKES WERE REPLACED AND THE ROTORS WERE CLEANED. THE FRONT AND REAR WINDOWS DO NOT GRIP OR SEAL PROPERLY WHEN THEY ARE ROLLED UP OR DOWN. THE DEALER DIAGNOSED THE WINDOW FAILURE ON FOUR OCCASIONS AND EVENTUALLY STATED THAT THEY HAD TO CHANGE THE PAPER ON THE ROLLERS. THE TWO REAR EXTERIOR LIGHTS CONTINUE TO FILL UP WITH WATER. THE DEALER DIAGNOSED THE FAILURE ON THREE OCCASIONS AND REPLACED THE TAIL LIGHTS; HOWEVER, THE FAILURE CONTINUED. THERE SEEMS TO BE A DESIGN FAILURE. ON SEVERAL OCCASIONS, THE GEAR SHIFT FAILED TO ENGAGE IN PARK, DRIVE, AND REVERSE. A PASSENGER HAD TO STOP TRAFFIC SINCE THE GEAR SHIFT WAS LOCKED IN REVERSE. THE FAILURE RECURRED ON FEBRUARY 20, 2008; HOWEVER, THE DEALER STATED THAT THE EARLIEST THEY COULD SCHEDULE AN APPOINTMENT WOULD BE ON MARCH 1, 2008. THE FAILURE OCCURS INTERMITTENTLY AND HAS BEEN IN THE REPAIR SHOP EVERY OTHER WEEK SINCE IT WAS PURCHASED. THE CONTACT IS THE ORIGINAL OWNER. THE DEALER HAS OFFERED NO ASSISTANCE IN REPLACING THE VEHICLE. THE CONTACT WAS ADVISED TO ONLY HAVE THE VEHICLE SERVICED BY A DEALER THAT IS ONE OR MORE HOURS AWAY FROM HER RESIDENCE. THE FAILURE MILEAGE WAS 150 AND CURRENT MILEAGE WAS 8,000. UPDATED 3/25/08 *CN
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10216633January 31, 2008
WHEELS:RIM
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY, THE TIRE PRESSURE LIGHT ILLUMINATED. WHILE CHECKING THE TIRE, THE RIM SPLIT IN HALF. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY METAL FATIGUE AND THEY COULD WARRANTY ONE RIM, BUT NOT BOTH. THE CURRENT MILEAGE WAS 20,500 AND FAILURE MILEAGE WAS 20,450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214327January 9, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 FORD EDGE. AFTER THE VEHICLE HAD BEEN PARKED FOR TWO HOURS, THE BRAKES MADE A GRINDING NOISE WHEN THEY WERE APPLIED. THERE IS NO RECALL FOR THE BRAKES, BUT THERE IS A TSB. THE TSB NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 1,800 AND FAILURE MILEAGE WAS 400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10210547November 27, 2007
STRUCTURE
2007 FORD EDGE WITH A GLARE ON THE WINDSHIELD WHILE IT IS SUNNY. CONSUMER STATES IT IS VERY DIFFICULT TO SEE THROUGH THE GLARE ON THE WINDSHIELD. DEALER WOULD NOT LET HER TRADE IT IN FOR A BLACK OR GRAY DASHBOARD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10209738November 23, 2007
EXTERIOR LIGHTING:HEADLIGHTS
IT WAS AT NIGHT AND THE HEADLIGHTS WERE IN AUTOMATIC MODE. I WENT TO TURN THE HIGH BEAMS ON BY PULLING THE LEVER TOWARDS ME (THE LEVER SHOULD BE PUSHED AWAY IN THIS CAR BUT I WAS USED TO MY WORK VAN WHERE I PULL THE LEVER), AND THE HIGH BEAMS JUST FLASHED ON AND THEN THE HEADLIGHTS WENT COMPLETELY OUT AND MY WIFE AND I WERE IN COMPLETE DARKNESS DRIVING 45 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208861November 13, 2007
VISIBILITY:WINDSHIELD
ON THE 2007,2008 FORD EDGE WITH TAN OR BEIGE DASH PANELS THE GLARE IN THE WINDSHIELD IS SO BAD IT INTERFERE WITH STRAIGHT-AHEAD VISION OF THE ROAD. AFTER 2-3 HOURS OF DRIVING MY FORD EDGE I WILL GET A HEADACHE FOLLOWED BY BURNING EYES. IT IS SO BAD I HAVE TO TAKE A RELIEF DRIVER OR STOP FOR A WHILE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10208397November 8, 2007
FUEL SYSTEM, GASOLINE
FOUND DOOR SEAL ON 3 DOOR BAD, FOUND VERY LIGHT TO JUST PRIMER AND CLEAR COAT PAINT ON ALL DOOR JAMS, SOME HINGES. NEWEST IS A SAFETY ITEM. WHILE PUMPING GAS AFTER THE FIRST CLICK GAS SHOT OUT OF THE FILLER NECK. HAPPENED A SECOND TIME AND GAS SOAKED MY WIFE'S CLOTHS. THEN THE TANK CAP LIGHT CAME ON. SEAMS LIKE THE TANK IS NOT VENTING AND AS YOU FILL THE TANK WITH GASOLINE AIR HAS TO ESCAPE AND PUSHES OUT GAS WITH IT. DEALER NOT SURE WHAT WOULD CAUSE THIS. DEALER IS REPLACING FILLER NECK. DEALER HAS REPLACED SEALS AND REPAINTED ALL AREAS WERE JUST PRIMER. I HAVE CALLED FORD AND THEY REPLIED WITH IT IS NOT A FORD PROBLEM IT IS THE DEALERS RESPONSIBILITY TO LOOK THE VEHICLE OVER AND HAVE 30 DAYS TO SEND IT BACK. I HAVE BEEN TO THE DEALER 7 TIMES. I THINK FORD NEED TO TAKE RESPONSIBILITY FOR THIS. I HAVE DRIVEN 700 MILES BACK AND FORTH FOR WARRANTY WORK. THIS VEHICLE ONLY HAS 2700 MILES ON IT AND IS A LITTLE OVER 2 MONTHS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10207943November 5, 2007
STRUCTURE
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT HIS VISIBILITY IS IMPAIRED DUE TO THE GLOSS PAINT ON THE FINISH OF THE FRONT DASH. THE FAILURE WORSENS WHEN STREET LIGHTS OR SUNSHINE BEAMS ON THE VEHICLE. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE TRANSMISSION TYPE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 750. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE PROBLEM CREATES A MIRROR EFFECT . UPDATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203933September 24, 2007
EQUIPMENT:APPLIANCE:AIR CONDITIONER
PURCHASED A 2007 FORD EDGE SEL PLUS ON 8/31/07. HAD LESS THAN 50 MILES ON IT. FOR THE LAST 3 WEEKS SINCE I'VE OWNED THIS VEHICLE, I'VE BEEN SEEING RED FLUID ON THE GROUND WHERE I'VE PARKED. MY HUSBAND BROUGHT THE CAR TO FORD THIS WEEK AND THE REPAIR RECEIPT SHOWS "CK RED FLUID LEAK, RIGHT CENTER FIREWALL AREA. A/C DRAIN DRIPPING ON EXHAUST BRACKET CAUSING RED RUST". IT TURNS OUT THE BRACKET IS RUSTED FROM THE A/C. THE SERVICE GUY AT FORD SAID HE'S NEVER SEEN ANYTHING LIKE IT. HE TOLD US WE SHOULD AVOID THE RUSTING BY NOT PARKING ON AN INCLINE. THAT ISN'T A VERY GOOD RESOLUTION. THIS IS OBVIOUSLY SOME DEFECT IN THE FORD EDGE. PARKING ON AN INCLINE SHOULD BE SOMETHING YOU CAN DO WITH YOUR OWN CAR - ESPECIALLY SINCE MY DRIVEWAY IS ON AN INCLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10203438September 19, 2007
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
AFTER DRIVING OUT OF THE DEALERS LOT NOT MORE THAN TEN MILES DOWN THE ROAD THE TPMS SYSTEM WENT OFF TELLING ME I HAD LOW TIRES ON THE VEHICLE (200 MILES ON IT). CALLED DEALER AND WAS TOLD TO AIR UP THE TIRES AND IT WOULD RESET IT'S SELF IN 2 MINUTES. DID NOT HAPPEN. DROVE HOME ONLY TO FIND THAT THE LEFT BACK-UP LIGHT WAS ALSO NOT WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202980September 14, 2007
POWER TRAIN
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHILE THE VEHICLE WAS IDLING ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL. BEFORE SHE COULD DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE ROLLED BACKWARDS. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 3,000. THE CONSUMER STATED THE VEHICLE WILL ROLL BACK ON ANY TYPE OF INCLINE WHILE IN THE DRIVE POSITION AND THE DEALER STATED THIS PROCESS IS NORMAL. UPDATED 11/06/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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