Ford Edge Complaints (2012)
1,134 consumer complaints on file.
- #10681889February 7, 2015ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVER'S SIDE DOOR SENSOR NOT WORKING PROPERLY. DRIVERS SIDE DOOR AJAR WARNING STAYS ON EVEN WHEN DOOR IS CLEARLY CLOSED. BECAUSE OF THIS, THE INSIDE DOME LIGHT STAYS ON. WHEN FIRST ENTERING VEHICLE IN THE MORNINGS, INTERIOR LIGHT DOES NOT COME ON. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10681046February 3, 2015ELECTRICAL SYSTEM
THE DOOR LATCH SENSOR SWITCH IS HAVING INTERMITTENT ISSUES AND AT TIMES IS SHOWING AN ALARM "DRIVER DOOR AJAR" THAT THE DOOR WAS NOT CLOSED EVEN THOUGH IT WAS. PLEASE FIX ASAP. MANY DRIVERS WITH SAME MAKE AND MODEL ARE HAVING THE SAME ONGOING ISSUE. RECALL NEEDS TO BE SET IN PLACE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680586February 2, 2015ELECTRICAL SYSTEM
DOOR LATCH DOES NOT REGISTER THE DOOR AS BEING CLOSED. THIS RESULTS IN THE DOOR AJAR INDICATOR BEING LIT WHEN THE DOOR IS LOCKED. THIS IMPAIRS THE ABILITY TO DRIVE AT NIGHT AS THE INTERIOR LIGHTS WILL NOT TURN OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679751January 29, 2015STRUCTURE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED -INTERIOR LIGHTS STAYS ON -INABILITY TO LOCK DOORS WHILE IN VEHICLE -FAULTY LATCH *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679830January 29, 2015LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER AND REAR DRIVER SIDE DOOR'S WERE INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE SENSOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678802January 25, 2015LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
THE DOOR LATCH SENSOR SWITCH WAS HAVING INTERMITTENT ISSUES AND AT TIMES WAS SHOWING AN ALARM THAT THE DOOR WAS NOT CLOSED EVEN THOUGH IT WAS. WHEN THIS HAPPENS, THE DOOR LOCKS WOULD DE-ENERGIZE AND UNLOCK EVEN THOUGH THE CAR WAS MOVING. THIS PROBLEM WOULD ALSO CAUSE THE EXTERIOR & INTERIOR LIGHTS TO STAY ON WHEN THE KEY WAS TURNED OFF DRAINING THE BATTERY. THIS IS A SAFETY ISSUE AND SHOULD BE RECALLED BY FORD. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678718January 24, 2015STEERING
I HAVE A 2012 FORD EDGE AND WHEN THE WEATHER STARTED TO GET REALLY COLD (WE LIVE IN NORTH CENTRAL MN) I BEGAN TO HEAR A WHINING NOISE WHEN I WOULD FIRST START MY VEHICLE. AS SOON AS IT WOULD WARM UP, THE NOISE WOULD STOP. THIS WENT ON FOR A ABOUT A MONTH BEFORE I ASKED MY HUSBAND ABOUT IT. BY THAT TIME WE WERE HAVING BELOW ZERO WEATHER. HE THOUGHT IT WAS JUST DUE TO THE COLD WEATHER AND I ALWAYS MADE SURE THAT I LET THE VEHICLE WARM UP REALLY GOOD. A FEW WEEKS LATER HE CHECKED THE POWER STEERING FLUID AND IT WAS A LITTLE BIT LOW. WE ADDED FLUID AND IT WAS FINE FOR A FEW WEEKS. THEN THE NOISE STARTED AGAIN AND, WHEN HE LOOKED, THE LEVEL WAS BELOW MINIMUM. HE COULDN'T FIND A LEAK ANYWHERE, THOUGH. WE STARTED TO SMELL THE FLUID WHEN IT WOULD DRIP ON TO THE EXHAUST. WE HAD A MECHANIC LOOK AT IT AND THE HOSE IS LEAKING. WE HAD THEM ORDER THE HOSE (WHICH WAS $200!!) AND IT JUST CAME TODAY BUT I HAVEN'T HAD IT INSTALLED YET. I CALLED THE DEALER, WHICH IS 2 HOURS AWAY, AND LEFT A MESSAGE. I WANT TO KNOW IF THERE IS ANY KIND OF A RECALL ON THIS. NOTHING LIKE THIS SHOULD HAPPEN TO A VEHICLE THAT IS ONLY 2 YEARS OLD!! I HAD A 7 YEAR OLD VAN PRIOR TO THIS THAT DIDN'T HAVE ANY MECHANICAL PROBLEMS. I AM DISAPPOINTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10678477January 23, 2015STEERING
INITIALLY HEARD WHINING NOISE, MAINLY IN FIRST 10-20 MINUTES OF DRIVING ON COOL DAYS (AROUND 60 DEGREES). WHINE BECAME CONSTANT IN COLD WEATHER. IN DECEMBER VEHICLE WAS UNEXPECTEDLY DIFFICULT TO STEER DURING PARKING MANEUVERS. DIAGNOSED 12/26 AS LEAKING POWER STEERING PRESSURE HOSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676196January 17, 2015ELECTRICAL SYSTEM
SUMMARY: DRIVING AND MESSAGE APPEARS ON DASH CLUSTER TELLING ME THAT MY DRIVER DOOR AJAR AND DOME LIGHT COMES ON AND DOORS WON'T LOCK! CALLED DEALERSHIP AND NO RECALL ISSUED BUT COST OF REPAIR IS A RIDICULOUS $300-$500! APPARENTLY THERE ARE A LOT OF SIMILAR COMPLAINTS LIKE THIS ALL OVER THE PLACE AND THE DEALERSHIP EVEN SAID THAT ITS VERY COMMON ISSUE WITH THE EDGE. I FEEL THAT THIS IS UNSAFE WHILE I'M DRIVING WITH MY FAMILY BECAUSE OF THE DISTRACTION OF THE "DINGING" SOUND AS WELL AS THE DOME LIGHT WHILE NIGHT DRIVING! THIS NEEDS TO BE A RECALL IN MY OPINION BEING THAT THIS IS A SAFETY ISSUE OBVIOUSLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10676141January 16, 2015ELECTRICAL SYSTEM
DRIVER SIDE DOOR ALERT DOES NOT RECOGNIZE THAT DOOR IS CLOSED. DOME LIGHT IS ON WHILE DRIVING, AND CHIMES GO OFF. AFTER EVERY STOP, CHIME AND DISPLAY SAYS TO SHIFT TO PARK. DOORS WILL NOT LOCK WITH FOB. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672518January 14, 2015STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE DOOR AJAR WARNING INDICATOR CHIME MULTIPLE TIMES. THE CONTACT MENTIONED THAT THE LIGHTING ON THE INSTRUMENT PANEL MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CLEANED THE SENSOR. HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/10/15*LJ UPDATED 06/17/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10672073January 13, 2015STRUCTURE:BODY
THE 'VEHICLE DOOR AJAR' WARNING ON DASH WILL NOT EXTINGUISH. THIS EFFECTS THE INTERIOR DOOR LIGHTS, THE WARNING CHIMES, AND THE DOOR LOCKS. THIS PROBLEM IS RELATED TO THE DRIVERS DOOR LATCH ASSEMBLY WHICH HAS FAILED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669245December 31, 2014STEERING
THE POWER STEERING CUTS IN AND OUT IN THE MIDDLE OF DRIVING DUE TO FAULTY POWER STEERING LINES! NEARLY HAD AN ACCIDENT MAKING A TURN INTO A PARKING SPOT AS THE STEERING WENT OUT COMPLETELY AND I NEARLY LOST CONTROL OF THE VEHICLE. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668309December 26, 2014SERVICE BRAKES
NOTICED WHILE DRIVING THAT THE BRAKES FELT AND SOUNDED DIFFERENT THEN THEY HAD - ESPECIALLY WHEN TRYING TO STOP THE VEHICLE, THE BRAKES SOUNDED AS THOUGH THEY WERE RELEASING AIR AND THE PEDAL WAS EITHER HARD TO PRESS DOWN OR WAS TOO EASILY COMPRESSED - GOING ALL THE WAY TO THE FLOOR. HAD AN APPOINTMENT FOR SERVICE AND ASKED THAT FORD CHECK THE BRAKES. THEY CHECKED THEM AND REPORTED BACK TO ME THAT THERE MAY BE AN ISSUE WITH THE BOOSTER (AS THEY HAD EXPERIENCED THIS SAME PROBLEM ON OTHER CARS) BUT THAT SAFETY WISE THE VEHICLE WAS FINE. CONTINUED TO DRIVE THAT FOLLOWING WEEK ONLY TO FIND THAT ON SEVERAL DIFFERENT OCCASIONS I WAS UNABLE TO STOP THE VEHICLE WITHOUT PRESSING DOWN AS HARD AS POSSIBLE ON THE BRAKES. LUCKILY MY SPEED WHILE EXPERIENCING THIS MALFUNCTION WAS LOW ENOUGH THAT THE VEHICLE STOPPED. AFTER DOING RESEARCH I FOUND THAT SEVERAL OTHER FOLKS HAD THIS SAME ISSUE - I'M BEYOND FRUSTRATED TO KNOW THAT FORD IS AWARE OF THE SAFETY FACTORS INVOLVED AND THAT THEY HAVE NOT ISSUED A RECALL!! ALSO, FRUSTRATED THAT I SPECIFICALLY ASKED FOR THE BRAKES TO BE CHECKED AND THAT THE SERVICE DEPARTMENT DID NOT TAKE THAT OPPORTUNITY TO FIX THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10668410December 26, 2014ELECTRICAL SYSTEM
DRIVERS SIDE DOOR LATCH IS NOT WORKING PROPERLY. VEHICLE DOES NOT RECOGNIZE THE DOOR IS CLOSED AND AS A RESULT WILL NOT LOCK THE DOORS AS NORMAL AND CAUSES INTERIOR LIGHTS TO STAY ON. DOOR AJAR WARNING CONSTANTLY GOES OFF. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10667194December 18, 2014ELECTRICAL SYSTEM, STRUCTURE:BODY
THE FRONT DRIVER DOOR LATCH IS NOT WORKING PROPERLY. IT FAILS TO CLOSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664800December 17, 2014ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN DRIVING BUT THE DOOR WAS SECURED. AS A RESULT, THE INTERIOR LIGHT REMAINED ILLUMINATED AND A CHIME SOUNDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. THE VIN WAS NOT AVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664494December 16, 2014ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DOME LIGHT STAYS ON = CREATES NIGHT DRIVING HAZARD. DOME LIGHT ON CREATES SAFETY HAZARD WHEN PARKED IN PUBLIC AREA AT NIGHT. FALSE DOOR AJAR SIGNAL PREVENTS THE DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION = SAFETY ISSUE THE DOORS WILL NOT LOCK-= SAFETY ISSUE. ISSUE = DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED , INTERIOR LIGHT STAYS ON ,INABILITY TO LOCK THE DOOR WHILE IN THE VEHICLE , AND FAULTY DOOR LATCH. THIS IS A SAFETY ISSUE THAT NEEDS A RECALL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664724December 16, 2014POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
AS I PULLED INTO THE PARKING DECK AT MY OFFICE (GOING LESS THAN 10 MPH), I SUDDENLY HAD LITTLE ABILITY TO STEER, NOTHING HAPPENED WHEN I PRESSED THE GAS AND THE "LOW OIL" LIGHT CAME ON. I WAS ABLE TO COAST TO A STOP AND JUST BARELY STEER CLEAR OF NEARBY VEHICLES. RESTARTED THE CAR AND WAS ABLE TO BACK INTO A PARKING SPOT. DROVE IT TO THE DEALER WHERE THEY SPENT THE ENTIRE DAY TRYING TO REPLICATE THE ISSUE TO NO AVAIL. I HAD NOTICED WHAT I WOULD DESCRIBE AS VIBRATIONS IN THE STEERING WHEEL PRIOR TO THE INCIDENT (IT'S AN APPROXIMATELY 25 MINUTE DRIVE FROM MY HOUSE TO THE OFFICE IN STOP/GO TRAFFIC WITH THE LAST SEVERAL MILES ON A BUSY INTERSTATE WITH MY OFFICE JUST OFF THE EXIT) BUT AT THE TIME I CHALKED IT UP TO THE CONSTRUCTION ON THE HIGHWAY AND VARYING LEVELS OF ASPHALT. FROM MY PERSONAL RESEARCH ONLINE, MOST PEOPLE WHO HAVE THIS ISSUE CONTINUE TO HAVE IT AT BOTH LOW AND HIGH RATES OF SPEED AND THOSE WHO HAVE HAD A REMEDY WERE ONLY ABLE TO DO SO IF THE DEALER COULD GET THEIR HANDS ON THE VEHICLE TO READ THE CODE IMMEDIATELY BEFORE THE CAR WAS RESTARTED. IT SEEMS THAT THE ERROR CODE IS DISAPPEARING WHEN THE CAR IS RESTARTED WHICH COULD EXPLAIN WHY THE DEALER COULD FIND NO CODE ON MY VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664458December 15, 2014ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR ALARM COMES ON AT RANDOM TIMES WHILE DRIVING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0