Ford Edge Complaints (2016)

926 consumer complaints on file.

#10894912August 10, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
STEPPED ON GAS AT INTERSECTION AND VEHICLE POWER SYSTEM STOPPED. THROTTLE AND POWER STEERING WENT OUT. DRIFTED TO SIDE OF ROAD. FORD REPAIRED AND SAID IT WAS THE ELECTRICAL THROTTLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891746July 29, 2016
FUEL/PROPULSION SYSTEM
VEHICLE MILEAGE - APPROXIMATELY 5300 FUEL LEVEL APPROX. 3/4 FULL FUEL LINE CONNECTION SEPARATION, CAUSING FUEL STARVATION TO ENGINE, ENGINE STOPPAGE, LOSS OF POWER STEERING AND BRAKES. ENROUTE 25 JULY 2016 ON US HWY 64 FROM DURANGO, CO TO TAOS, NM, CRESTING 10,500 FT MOUNTAIN PASS, STARTING DOWNGRADE, VEHICLE STARTED TO MISFIRE, FUEL SMELL, FLUCTUATING RPM BETWEEN 1500 AND ZERO, THEN ENGINE STOPPED, LOSING POWER TO STEERING AND BRAKING, MAKING IT DIFFICULT TO SAFELY PULL TO A STOP. FORTUNATE TO LOCATE A LEVEL PULL-OFF. UPON EXITING VEHICLE, OBSERVED STRONG FUEL SMELL, BUT NO FUEL LEAK IN ENGINE COMPARTMENT OR UNDER VEHICLE. OPENED FUEL TANK FILLER CAP AND VENTED WITH FILLER TOOL. ATTEMPTED TO START VEHICLE WITHOUT SUCCESS, BUT STRONG FUEL SMELL AND FUEL SPILL GENERATED UNDER THE VEHICLE. PUSHED VEHICLE AWAY FROM FUEL SPILL. ATTEMPTED TO START VEHICLE A SECOND TIME WITHOUT SUCCESS, GENERATING ANOTHER FUEL SPILL FROM COVER PANEL UNDER LH PASSENGER. REMOVED COVER AND FOUND OUTBOARD OF THE TWO FUEL LINES SEPARATED AT CONNECTION. REASSEMBLED FUEL LINE CONNECTION, BELIEVING THE CONNECTION TO BE SECURE. SUCCESSFULLY RESTARTED VEHICLE AND RE-SECURED COVER PANEL. PROCEEDED TO DESTINATION, BUT WITH APPROXIMATELY FUEL LEVEL, INDICATING THAT APPROXIMATELY FUEL LEVEL LOST DURING FUEL LINE SEPARATION. UPON REACHING DESTINATION, REMOVED LH COVER PANEL TO RE-ACCESS FUEL LINE CONNECTIONS. PULLED AND RELEASED FUEL LINE CONNECTION, REASSEMBLED CONNECTION, PRESSED THE GREEN LOCKING TAB AND PULLED CONNECTION TO ENSURE IT WAS SECURE. UPON RETURN HOME 28 JULY 2016 DEALER SERVICE TECHNICIAN INSPECTED FUEL LINE CONNECTIONS, FOUND THEM SECURE, ADDED TIE WRAPS TO BOTH FUEL LINE CONNECTIONS TO PREVENT GREEN LOCKING TAB FROM DISENGAGING UNLESS TIE WRAPS ARE REMOVED. 29 JULY 2016 CALL TO FORD CUSTOMER SERVICE STATED THIS WAS A NON-ISSUE SINCE SERVICE RETURNED VEHICLE TO USER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889205July 28, 2016
ENGINE, VEHICLE SPEED CONTROL
THE VEHICLE WAS IN MOTION IN MODERATE TRAFFIC GOING APPROXIMATELY 45MPH WHEN THE ENGINE UNEXPECTEDLY SHUTOFF AND THE ACCELERATOR BECAME NON-RESPONSIVE. WAS ABLE TO CAREFULLY COAST THE VEHICLE TO THE SHOULDER, PUT IN PARK, AND RESTART THE VEHICLE. EXTREMELY CONCERNED THAT THIS HAPPENED AS I'M TRAVELING OUT OF STATE WITH MY FAMILY ON VACATION. WE PURCHASED THIS VEHICLE BRAND NEW WITHIN THE LAST 60 DAYS AND IT HAS LESS THAN 2,000 MILES ON IT. WE THOUGHT WE WERE GETTING RID OF A LEMON VEHICLE WHEN WE TRADED IN FOR THIS, BUT ALTHOUGH OUR LAST VEHICLE HAD A LOT OF ISSUES IT WASN'T NEARLY AS CONCERNING OR DANGEROUS AS THIS 1 ISSUE WITH THE FORD EDGE. THERE SHOULD BE AN IMMEDIATE NATIONWIDE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882512July 5, 2016
FUEL/PROPULSION SYSTEM
VEHICLE HAS REPEATED DELAYS WHEN PRESSING ACCELERATOR PETAL FOLLOWED BY SUDDEN BURSTS OF POWER. WHILE CHANGING LANES ON AN INTERSTATE HIGHWAY THERE WAS NO RESPONSE IN ACCELERATION AND POWER WAS LOST. RAPID, AGGRESSIVE PETAL PRESSURE RESTORED POWER AFTER 10-14 SECONDS. CRASH NARROWLY AVERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10877001June 27, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
DRIVING DOWN THE ROAD AND THE VEHICLE SUDDENLY WENT TO IDLE. HAD TO COAST TO A STOP ON THE SIDE OF THE ROAD. THE CAR WAS STILL IDLING BUT WHEN I TRIED TO GIVE IT GAS, NOTHING HAPPENED. I SHUT THE CAR OFF, RESTARTED AND IT WORKED FINE. APPROX. 10 MILES LATER, DID THE SAME THING. CAR ONLY HAS 9,200 MILES. I DRIVE THE INTERSTATE DAILY AND THIS IS GOING TO BE VERY DANGEROUS IF IT HAPPENS THERE. WILL BE AT THE DEALER AT 9:00AM SHARP TOMORROW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872256June 2, 2016
VEHICLE SPEED CONTROL
I WAS DRIVING A RENTAL FORD EDGE AND SLOWED DOWN FOR A TRAFFIC SIGNAL. WITHOUT WARNING, THE ACCELERATOR WOULD NOT WORK AND SUV WAS MOVING AT < 10 MILES/HR WITHOUT ANY ACCELERATION. ON CONTACTING THE ROADSIDE ASSISTANCE FROM RENTAL COMPANY, I WAS TOLD THAT THIS CAN HAPPEN WITH THIS VEHICLE AT 10-12,000 MILE MARK. I WAS TOLD TO TURN OFF THE IGNITION AND TURN OFF AFTER FEW SECONDS AND IT SHOULD WORK. ON DOING SO, I WAS ABLE TO DRIVE FOR FEW BLOCKS BUT THE VEHICLE STALLED AGAIN. THERE WAS NO WARNING ON SUV'S SCREEN. I WAS ALSO TOLD BY THE TOW TRUCK OPERATOR THAT HE HAS TOWED FEW VEHICLES WITH SIMILAR ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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