Ford Edge Complaints (2012)

1,134 consumer complaints on file.

#10692328March 5, 2015
ELECTRICAL SYSTEM
DRIVER'S DOOR SENSOR NOT WORKING PROPERLY. DRIVER'S DOOR AJAR WARNING STAYS ON EVEN WHEN DOOR IS CLEARLY CLOSED. BECAUSE OF THIS, THE INSIDE DOME LIGHT STAYS ON. WHEN FIRST ENTERING VEHICLE IN THE MORNINGS, INTERIOR LIGHT DOES NOT COME ON. BECAUSE OF THIS I AM UNABLE TO LOCK THE DOORS WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692110March 4, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT CONTINUOUSLY ILLUMINATED WHEN THE DOOR WAS SECURED. THE FAILURE CAUSED THE INTERIOR AND THE HEAD LIGHTS TO ILLUMINATE CAUSING THE BATTERY TO DRAIN. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE DOOR LOCK MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692153March 4, 2015
ELECTRICAL SYSTEM
THE SENSOR FOR THE DOOR AJAR ON THE DRIVER SIDE IS BAD AND I CANNOT LOCK MY DRIVER DOOR DUE TO THE ALARM SOUND FROM MY DISPLAY PANEL. THE DOOR AUTOMATICALLY UNLOCKS PUTTING MY SAFETY AT RISK IN PARKING LOTS, DANGEROUS AREAS, AND WHEN I AM DRIVING. THE FORD DEALER TELLS ME THIS HAS HAPPENED TO HUNDREDS OF THESE VEHICLES AND IS AN OBVIOUS MANUFACTURER ISSUE BUT THERE IS NO RECALL AS OF YET. THIS IS A MAJOR SAFETY HAZARD DUE TO THE INABILITY TO LOCK THE DOOR WHEN THE VEHICLE IS IN MOTION OR LOCK THE DOOR WHEN YOU ENTER THE VEHICLE FOR PERSONAL SAFETY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691819March 3, 2015
ELECTRICAL SYSTEM
THE SENSOR IN MY DRIVERS DOOR DOES NOT RECOGNIZE THE DOOR IS CLOSED. AS I'M DRIVING THE DOORS WILL NOT LOCK AND THE INTERIOR LIGHTS FLASH ON AND OFF BECAUSE THE ELECTRICAL SYSTEM THINKS THE DOOR IS OPENING. ALSO THE VEHICLE ALERTS ME WITH EVERY BUMP I HIT IN THE ROAD THAT THE DOOR IS AJAR WITH A SCREEN ALERT AND RINGING BELL. I BROUGHT THIS TO THE DEALERSHIP AND SPENT $150 TO HAVE IT CLEANED WHICH HELPED FOR 6 MONTHS AND NOW IT IS ACTING UP AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691911March 3, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT AFTER STARTING THE ENGINE, THE DOOR AJAR WARNING LIGHT ILLUMINATED HOWEVER, THE DOOR WAS CLOSED IN A SECURE POSITION. IN ADDITION, THE INTERIOR LIGHTS ACTIVATED. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS OPERABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. UPDATED 04/13/15*LJ UPDATED 6/29/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691353March 1, 2015
SERVICE BRAKES
DRAMATIC AND SUDDEN LOW PRESSURE IN BRAKES. PITCH SOUND WHEN YOU PUT THE BRAKE TO END. HIGH RISK OF COLLUSION! FORD SAID NO RECALL RELATED EXIST, BUT MORE THAN THAT FORD DEALER FORMERLY SAID IS NO PROBLEM. I WENT TO PEP BOYS (FOR A THIRD VERIFICATION) AND THE CONCLUSION ISSUE WAS THE BOOSTER REPLACEMENT NEEDED. A LOT OF PEOPLE HAVING SIMILAR COMPLAINT IN THE SAME VEHICLE/MODEL/YEAR AS I EVIDENCED HERE IN THE NHTSA WEB PAGE. AN INVESTIGATION ON THIS IS SUGGESTED. BRAKES ARE SECURITY!!!! THANKS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691253February 28, 2015
ELECTRICAL SYSTEM
THE DRIVER SIDE DOOR AJAR WARNING SENSOR STAYS ON. THIS CAUSED INTERIOR AND EXTERIOR LIGHTS TO REMAIN ON. TOOK HOURS TO "FOOL" THE SYSTEM TO GET WARNING SENSOR TO DEACTIVATE, CONSEQUENTLY ALL LIGHTS WENT OUT. FORD DEALERSHIP SERVICE DEPARTMENT SWORE THEY NEVER HEARD OF THIS YET OWNER COMPLAINTS ARE ALL OVER THE INTERNET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691159February 27, 2015
ELECTRICAL SYSTEM
DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED, INTERIOR LIGHTS STAY ON, INABILITY TO LOCK DOORS WHEN IN VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691162February 27, 2015
STRUCTURE:BODY:DOOR
DOOR AJAR LIGHT KEEPS COMING ON, TELLING ME THAT MY DOOR IS OPEN WHEN IT IS NOT. THIS IS THE SECOND TIME HAPPENING IN A 6 MONTH PERIOD.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690929February 26, 2015
UNKNOWN OR OTHER
THE DOOR AJAR WARNING COMES ON EVEN THOUGH THE DOOR IS SHUT COMPLELELY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690784February 26, 2015
STRUCTURE:BODY:DOOR, INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WARNING LIGHT ILLUMINATED EVEN THOUGH THE DOOR WAS CLOSED SECURELY. IN ADDITION, THE INTERIOR DOME LIGHTS REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE DOOR AJAR SENSOR WAS REPLACED. THE FAILURE RECURRED TWO YEARS LATER. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10689531February 20, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. THE CONTACT STATED THAT THE FOUR INTERIOR DOORS FAILED TO LOCK. IN ADDITION, THE FRONT DRIVER SIDE DOOR WARNING INDICATOR ILLUMINATED EVEN WHEN THE DOORS WERE CLOSED SECURELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO SPRAYED A LUBRICANT TO THE FRONT DRIVER SIDE DOOR BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683890February 17, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD EDGE. WHILE DRIVING AT NIGHT, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND THE INTERIOR LIGHTING REMAINED LIT. ALSO, THE CONTACT STATED THAT THE DOORS WERE NOT ABLE TO BE LOCKED FROM THE INSIDE DUE TO A FAULTY DOOR LATCH. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683653February 16, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY 2012 FORD EDGE HAS BEEN EXPERIENCING SOME ELECTRICAL ISSUES. ONE OF THEM BEING THE "DOOR AJAR" WARNING LIGHT. THIS WARNING LIGHT WILL KEEP MY INSIDE LIGHTS ON IF I AM NOT ABLE TO CLEAR THE WARNING. I USUALLY NEED TO SLAM THE DOOR A COUPLE OF TIMES AND IF THAT DOESN'T WORK THEN I NEED TO RESTART THE CAR AND CLOSE THE DOOR AND THEN TURN THE CAR OFF AND USUALLY THIS WILL CLEAR IT. I HEAR THIS IS HAPPENING TO QUITE A FEW FORD VEHICLES AND THINK THIS SHOULD BE LOOKED INTO FOR A RECALL. IF YOU DON'T REALIZE THAT YOUR CARS INSIDE LIGHTS STAY ON THEN IT COULD DRAIN YOUR BATTERY AND LEAVE YOU STRANDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683428February 14, 2015
ELECTRICAL SYSTEM
DOOR AJAR LIGHT GOES ON AT INSTRUMENT PANEL SHOWING DRIVER'S DOOR IS AJAR. ACTUALLY THE DOOR IS SECURE AND CLOSED. THIS HAPPENS AT CERTAIN TIMES AND NOT ALL THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10683253February 13, 2015
ELECTRICAL SYSTEM
DOOR AJAR WARNING CONSTANTLY ON EVER AFTER OPENING AND CLOSING DOOR SEVERAL TIME. TOOK IT TO DEALER AND REPAIR MADE, BUT IN JUNE 2014 THE ISSUE BEGAN AGAIN (APPROX 21000 MILES). RETURNED TO DEALER SECOND TIME AND THEY REPLACED THE PART. NOW AT 32000 MILES THE ISSUE CONTINUES CAUSING SAFETY CONCERNS WITH DOORS NOT LOCKING WHEN DRIVING WITH THIS ISSUE. WHEN MANUALLY PUSHING DOWN THE DOOR LOCKS, THE DOORS WILL IMMEDIATELY UNLOCK AUTOMATICALLY. EVERY TIME I BRAKE THE INTERIOR LIGHTS TURN ON AND THE WARNING CHIME SOUNDS. THIS IS A MAJOR SAFETY CONCERN WITH MY FIVE YEAR OLD IN MY CAR. NOW THE WARRANTY IS EXPIRED AND IT WILL COST NEARLY $500 TO FIX SINCE FORD REFUSES TO RECALL THE DEFECTIVE DOOR SWITCHES/LATCHES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682750February 11, 2015
LATCHES/LOCKS/LINKAGES, STRUCTURE:BODY:DOOR
THE DRIVER DOOR LATCH SENSOR WENT BAD. IT KEEPS SAYING THAT THE DOOR IS AJAR. WHEN IT IS NOT. THIS IS A REAL SAFETY ISSUE. FOR EXAMPLE, WHAT IF I DON'T CLOSE MY DOOR COMPLETELY, I WOULD EXPECT THIS WARNING TO COME ON. BUT RIGHT NOW THE DOOR WARNING IS ALWAYS ON. SO I REALLY DON'T KNOW IF MY DOOR IS PROPERLY CLOSED OR NOT. SO FAR I AM "SLAMMING MY DOOR SHUT" TO ENSURE THAT IT IS PROPERLY CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682755February 11, 2015
STEERING
IT BEGAN SUDDENLY WHEN TURNING THE CAR ON WITH A HIGH PITCHED WHINING SOUND. UPON TAKING IT TO THE DEALER IT WAS SAID THAT THE POWER STEERING LINES WERE CRIMPED AND NEEDED TO BE REPLACED. (IT SEEMS TO ME TO BE A DEFECT BELONGING TO FORD), HOWEVER NOT THE CASE. HAD IT FIXED FOR $700. NOW IN FEBRUARY 2015 , THEY SAY THE POWER STEERING PUMP IS GOING BAD AND NEEDS TO BE REPLACED ALONG WITH A NEW RESERVOIR AND FLUSHING OF THE LINES. AGAIN NOT COVERED BY FORD. THIS CAR HAS BEEN WELL MAINTAINED BY THE OWNER FOR OIL CHANGES AND REGULAR MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682848February 11, 2015
ELECTRICAL SYSTEM
DRIVER DOOR OPEN SENSOR WENT OFF CAUSING INTERIOR LIGHTS TO COME ON AND ALARM START GOING OFF. THIS WAS AT 8:30 PM ON A RURAL ROAD. I LOST MY NIGHT VISION AND SWERVED OFF THE SIDE OF THE ROAD CAUSING MY 11 YEAR OLD TO STRIKE HER HEAD ON THE SIDE WINDOW OF THE VEHICLE AND DAMAGE TO THE FRONT SPOILER. THIS SENSOR HAS BEEN REPLACED UNDER WARRANTY AND TSB WAS ISSUED BY FORD 6 MONTHS AGO. THE POLICE OFFICER THAT CAME SAID HIS BROTHER HAS A FORD F-150 THAT THE SAME THING HAPPENED TO HIM AND HE TOTALED HIS TRUCK AT NIGHT. AFTER DOING AN INTERNET SEARCH FOR FORD DRIVER DOOR OPEN WHILE DRIVING AND FOUND NUMEROUS WEBSITES DEDICATED TO THE PROBLEM AND IMMENSE NUMBER OF ACCIDENTS. HOW LONG CAN FORD GET AWAY WITH THIS SAFETY ISSUE BEFORE SOMEONE DIES IF THEY HAVEN'T ALREADY? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10682324February 9, 2015
FUEL/PROPULSION SYSTEM
THE FUEL FILLER DOOR DID NOT CLOSE CORRECTLY AND THE EMISSION SYSTEM SENT A WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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