Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10876103June 23, 2016
ELECTRICAL SYSTEM
AFTER SHIFTING INTO PARK, A WARNING FLASHES ON THE SCREEN TO SHIFT INTO PARK. REPEATED ATTEMPTS FINALLY WILL ALLOW THE SHIFT TO SHUT DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876105June 23, 2016
AIR BAGS
TAKATA AIR BAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876252June 23, 2016
STRUCTURE:BODY
DOOR AJAR LIGHT STARTED COMING ON FOR DRIVER'S SIDE REAR DOOR. YOU COULD GET OUT AND SLAM THE DOOR AND IT WOULD GO OUT. THIS HAS BEEN STEADLY GETTING WORSE. NOW ANYTIME YOU GET IN THE CAR, YOU DO NOT HAVE TO OPEN THE REAR DOOR AND THE DOOR AJAR LIGHT COMES ON AND THE INSIDE DOME LIGHTS COME ON. I CAN SAY "OK" TO THE NOTICE AND THE MESSAGE WILL DISAPPEAR BUT THE SMALL CAR INDICATOR WILL STAY ON ON THE DASH. THE REAL PROBLEM IS THE INSIDE DOME LIGHTS WILL NOT GO OUT UNTIL THE CAR PICKS UP SOME SPEED. THIS IS A REAL PROBLEM AT NIGHT ESPECIALLY IF YOU ARE TRYING TO BACK OUT OF A PARKING SPACE AND THE LIGHTS ARE ON INSIDE THE CAR. I AM NOT SURE OF THE EXACT DATE THAT THIS STARTED, BUT IT HAS BEEN GOING ON FOR SEVERAL MONTHS. I JUST PICKED A DATE BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876266June 23, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT STAYS ON WHEN CLEARING DOOR IS SHUT. SLAMMING DOOR OR GENTLY SHUTTING IT LIKE A FORMAL DOOR DOES NOT FIX IT. SOME LIGHTS STAY ON AND WILL DRAIN BATTERY. HAS LEFT ME STRANDED TWICE. DRIVER DOOR AJAR LIGHT WILL EVENTUALLY GO AWAY WHEN I SIT IN PASSENGER SEAT AND OPEN AND CLOSE DOOR UNTIL LIGHT GOES AWAY. THEN I EXIT THE CAR AND LOCK IT WITH REMOTE TO ENSURE LIGHT IS OFF. FORD PLZ DO SOMETHING ABOUT THIS THANK YOU. MILES ON CAR 90K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875869June 22, 2016
POWER TRAIN
WHEN I PLACE THE CAR IN PARK, THE P IN THE DASHBOARD DOES NOT TURN RED AND I GET AN ERROR MESSAGE IN THE DASH THAT THE CAR IS NOT IN PARK. IF YOU ARE UNABLE TO GET THE GEAR SHIFT TO SHOW THE P IN RED, IT RUNS YOUR BATTERY DOWN. THIS IS A COMMON ISSUE WITH THE FORD EDGE; HOWEVER, THE ONLY ONES COVERED TO BE FIXED BY THE DEALER ARE 2012 THRU 2016. WHY WAS THE 2011 FORD EDGE NOT INCLUDED IN THE CORRECTION REQUIRED OF FORD DEALERS? WILL IT BE ADDED TO THE LIST SOON?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875701June 21, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD EDGE. ONCE THE CONTACT ENTERED THE VEHICLE ON THE DRIVER'S SIDE, THE DOOR AJAR WARNING LIGHT ILLUMINATED AND WOULD NOT DIM. THE CONTACT STATED THAT THE DOOR SENSOR WAS REPLACED TWICE BY THE DEALER, BUT THE FAILURE RECURRED SEVERAL TIMES SINCE. THE FAILURE OCCURRED WHEN THE VEHICLE WAS IN MOTION AND WHILE PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875578June 21, 2016
ELECTRICAL SYSTEM
AFTER USING THE PASSENGER DOOR, THE DOOR AJAR LIGHT COMES ON EVEN THOUGH THE DOOR IS CLEARLY CLOSED. THE DOOR NEEDS TO BE OPENED AND CLOSED FOR THE LIGHT TO TURN OFF. WHEN YOU TURN THE CAR OFF AND THE DOOR AJAR LIGHT IS ON, THE DOME LIGHT WILL STAY ON AND DRAIN THE BATTERY AND THE DOOR DOES NOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875221June 20, 2016
STRUCTURE:BODY
DRIVER'S DOOR WILL NOT SHUT COMPLETELY. DOOR AJAR SENSOR ON. HAVE TO SLAM DOOR TO GET THE LIGHT TO GO OFF. TOLD IT WAS A "BAD LATCH" BY FORD DEALERSHIP. WILL NEED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875239June 20, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
THE DOOR AJAR SENSOR KEEPS ALERTING - ALTHOUGH DOOR IS NOT AJAR - WHEN CAR SITS FOR ANY PERIOD OF TIME THIS DRAINS THE BATTERY. HAVE HAD TO REPLACE BATTERY TWICE. TOO EXPENSIVE TO HAVE DEALER REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875315June 20, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
ON OCCASION, WHEN BREAKING AT SLOW SPEEDS (LIKE PULLING INTO A PARKING SPACE) WHILE DEPRESSING THE BRAKE PEDDLE, THE CAR WILL ACCELERATE AND LURCH FORWARD. MY FOOT WAS NOWHERE NEAR THE ACCELERATOR PEDDLE. THIS HAPPENS ABOUT ONCE EVERY FEW WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875339June 20, 2016
ELECTRICAL SYSTEM
ON MY 2011 FORD EDGE, THE DRIVER'S DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. THIS IS CAUSING MY INTERIOR LIGHTS TO STAY WHILE OPERATING THE VEHICLE OR WHEN I EXIT THE VEHICLE, UNNECESSARILY DRAINING THE BATTERY. ADDITIONALLY, THIS IS A MAJOR SAFETY ISSUE AS I AM UNABLE TO LOCK THE DOORS FROM MY DRIVER CONTROL PANEL (FOR EXAMPLE, IF ONE OF MY CHILDREN HAPPENS TO OPEN THEIR LOCK, I CANNOT LOCK IT AGAIN ELECTRONICALLY). IF I HAPPEN TO NOT NOTICE THAT THEY HAVE OPENED THEIR DOOR, THEY COULD ACCIDENTALLY OPEN IT AND FALL OUT. OR, SAY I RUN UP ON A BAD SITUATION, I AM UNABLE TO LOCK THE DOORS AUTOMATICALLY IN A QUICK INSTANCE. FORD, PLEASE DO THE RIGHT THING AND RECALL THIS ITEM FOR A FIX. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874834June 17, 2016
ELECTRICAL SYSTEM
THE REAR DOOR SENSOR HAS FAILED CAUSING THE CAR TO THINK THAT THE REAR DOOR IS NOT CLOSED. THE DRIVER HAS NO WAY OF KNOWING FOR SURE IF THE DOOR IS TRULY OPEN OR CLOSED MAKING IT A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874882June 17, 2016
ENGINE
SATURDAY JUNE 4, I WAS DRIVING ALONG CITY STREET AT 50KPH, WHEN THE VEHICLE LOST POWER, THE WRENCH AND "AWD OFF" ILLUMINATED. IT WAS STILL RUNNING, LIMPING ALONG AT 5KPH MAX. PUT ON FLASHERS AND PULLED TO SIDE OF THE ROAD, PUT TRANSMISSION INTO NEUTRAL AND TRIED REV'ING THE ENGINE, NO RESPONSE, BUT ENGINE WAS STILL RUNNING. GOOGLED THE PROBLEM, WHICH SUGGESTED TURNING THE VEHICLE OFF AND ON. LOOKS LIKE EVERYTHING RESET AND VEHICLE OPERATED NORMALLY. SEVERAL HOURS LATER, I WAS ON MAJOR (4 LANE) CITY STREET, TRAVELLING AT 80KPH, WHEN SAME PROBLEM OCCURRED. PUT ON FLASHERS AND COASTED TO SIDE OF THE ROAD, TURNED VEHICLE OF/ON, AND CONTINUED TO HOME. DEALER COULD NOT DUPLICATE AND DIAGNOSE THE PROBLEM. I SUGGESTING THEY DIG FURTHER AND MAYBE CHECK THE INTERNET.....THROTTLE BODY MIGHT BE THE PROBLEM. THE VEHICLE HAS 80,000 KM AND IS OUT OF EXTENDED WARRANTY BY 6 MONTHS. AFTER 3 DAYS IN THE SHOP, THE DEALER TECHNICIAN SUGGESTED MAYBE THE THROTTLE BODY. I'M CURRENTLY WAITING ON DEALER TO RECEIVE PART. I CALLED FORD CUSTOMER CARE AND THEY ARE PROVIDING A RENTAL, AND ARE EXPEDITING THE PART AS WELL AS OFFERING A REDUCED COST. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE DOCUMENTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874927June 17, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE PASSENGER DOOR SENSOR DOES NOT WORK AND IS CAUSING THE BATTERY TO DRAIN. I HAVE BEEN STRANDED TWICE. THE DOORS WILL NOT LOCK WHEN THE CAR IS IN MOTION. I AM AFRAID WHEN DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874640June 16, 2016
ELECTRICAL SYSTEM
DRIVER DOOR AJAR LIGHT CAME ON WHEN DOOR WAS CLOSED SECURELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874706June 16, 2016
UNKNOWN OR OTHER
DOOR AJAR LIGHT, ON. I WENT ONLINE AND FOUND OUT THAT A LOT OF FORD VEHICLES HAVE THIS ISSUE. THE DOOR AJAR LIGHT KEEPS GOING ON. APPARENTLY I NEED TO REPLACE THE DOOR AJAR SWITCH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10874283June 14, 2016
ELECTRICAL SYSTEM
REAR DOOR AJAR WARNING COMES ON INTERMITTENT. IT WILL NOT DOORS DURING DRIVING. DOME LIGHTS STAY ON AFTER CAR IS TURNED OFF AND DRAINS BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873911June 13, 2016
SERVICE BRAKES
I OWN A 2011 FORD EDGE. ON JUNE 2, 2016, MY HUSBAND AND I WERE DRIVING ON A HIGHWAY, WHEN WE NOTICED A SUDDEN PROBLEM WITH THE CAR BRAKING PERFORMANCE; UNEXPECTEDLY, WE STARTED HEARING A HISSING NOISE COMING FROM THE PEDAL AND THE CAR WOULD NOT STOP; THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. FORTUNATELY, THE ROAD WAS NOT CONGESTED AT THE TIME, AND WE WERE ABLE TO SLOW DOWN WITHOUT CAUSING AN ACCIDENT. REGARDLESS, THIS COULD HAVE CAUSED A SERIOUS ACCIDENT; IT'S A MIRACLE THAT NO ONE WAS INJURED. THIS IS NOT THE FIRST TIME WE HAVE EXPERIENCED BREAK PROBLEMS WITH OUR FORD EDGE. LAST YEAR, DURING OCTOBER, WE NOTICED THE SAME PROBLEM, PARTICULARLY AN EXCESSIVE EFFORT NEEDED TO STOP, ADDITIONAL TO THE HISSING NOISE. BACK THEN, WE TOOK THE CAR TO AN INDEPENDENT PRIVATE MECHANIC TO GET IT FIXED, WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED, SO WE SPENT A SIGNIFICANT AMOUNT OF MONEY FOR THE REPLACEMENT. I'M CERTAIN THIS IS A DESIGN OR MANUFACTURING FLAW. A RECALL IS DEFINED AS ANY WIDESPREAD VEHICULAR PROBLEM THAT RESULTS IN A RISK FOR THOSE IN THE CAR. DOING ONLINE RESEARCH, I REALIZED THAT MANY FORD EDGE OWNERS HAVE EXPERIENCED THE SAME RISKY SITUATION. THROUGH THE FORD WEBSITE ' SPECIFICALLY THE FIELD SERVICE ACTIONS PAGE ' I WAS ABLE TO IDENTIFY THAT OUR VEHICLE WAS ELIGIBLE FOR AN 'EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER'. QUITE HONESTLY, I WAS HORRIFIED! HOW COME FORD NEVER NOTIFIED ME? WHY DISGUISE THIS SAFETY ISSUE AS AN EXTENDED WARRANTY WHEN IT SHOULD HAVE BEEN A RECALL? THIS IS SIMPLY NEGLECTFUL. I SENT FORD'S CUSTOMER SERVICE A COMPLAINT EMAIL, AND A REPRESENTATIVE CALLED ME TO VAGUELY EXPLAIN THE EXTENDED WARRANTY TERMS AND TO APOLOGIZE FOR MY INCONVENIENCE, BUT REFUSED TO RESPOND IN WRITING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873733June 12, 2016
ELECTRICAL SYSTEM
THIS IS THE UBIQUITOUS 'DOOR AJAR' ALARM ISSUE THAT FORD REFUSES TO ACKNOWLEDGE. THE DOOR AJAR LIGHT ALONG WITH ITS ASSOCIATED WARNING CHIME AND INTERIOR LIGHTS WILL TURN ON RANDOMLY. SOMETIMES I HAVE TO OPEN AND SHUT THE DOOR FOR SEVERAL MINUTES TO GET THE LIGHTS OFF SO THE BATTERY WILL NOT RUN DOWN AND LEAVE ME STRANDED. ON SEVERAL OCCASIONS I HAVE HAD TO OPEN AND SHUT THE DOOR WHILE DRIVING IN ORDER TO GET THIS ALARM TO GO OFF. THERE ARE YOUTUBE VIDEOS WITH THOUSANDS OF HITS ON THIS ISSUE AS WELL AS HUNDREDS OF ONLINE COMPLAINTS; YET FORD WILL NOT VOLUNTARILY RECALL AND FIX THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10873611June 10, 2016
ELECTRICAL SYSTEM
THE "DOOR AJAR" ALERT AND THE INTERIOR CABIN LIGHTS STAY ON EVEN THOUGH THE DOOR IS FIRMLY CLOSED. THIS HAPPENS WHEN THE CAR IS STATIONARY AND MOVING. THIS IS A DANGER AT NIGHT AS THE INTERIOR LIGHTS MAKE IT DIFFICULT TO SEE. THE DOORS ALSO DO NOT LOCK DUE TO THIS ISSUE. I WOULD ALSO IMAGINE THE BATTERY WILL WEAR DOWN AS A RESULT OF THE LIGHTS STAYING ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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