Ford Edge Complaints (2007)

989 consumer complaints on file.

#10268914May 16, 2009
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
SUDDEN DEFLATION OF FRONT DRIVERS TIRE. UPON INSPECTION THREE OF THE FOUR TIRE VALVE STEMS ON THE VEHICLE ARE CRACKED. ALSO THE SCISSOR TYPE JACK PROVIDED IN THE FORD EDGE COLLAPSED UNDER THE WEIGHT OF THE SUV. HAD TO CALL 911 FOR A TOW TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267712May 4, 2009
STRUCTURE
I HAD THE SAME PROBLEMS WITH OUR 2007 FORD EDGE I TOOK IT IN THEY SPRAYED SOME KIND OF SEALANT ON THE BRACKETS AND I DON'T GET THE RUST STAINS ANY MORE (THE AC WAS DRIPPING ON THE BRACKETS AND CAUSING RUST STAINS.) *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10266230April 21, 2009
STRUCTURE:FRAME AND MEMBERS
MY HUSBAND WAS TRAVELING I-40E AT THE FT. SMITH JUNCTION ABOUT 50MPH WHEN HE HEARD A VERY LOUD BANG IN THE RIGHT FRONT. THINKING IT WAS A BLOWOUT, HE BRACED AND THEN A VERY LOUD REPETITIVE THUMPING STARTED, HE SAID HE WAS KIND OF FLOATING AROUND THE ROAD UNCONTROLLABLY WHILE THIS WAS HAPPENING, THEN HE HEARD ANOTHER LOUD BANG AND THE VEHICLE STOPPED AS THOUGH HE HIT SOMETHING THAT ALLOWED HIM TO CONTINUE MOVING AT A SLOW RATE OF SPEED THE WAS PULLED INTO THE BARRICADE WALL OF THE BRIDGE. UPON INSPECTION, THE TIRE HAD COM;LETELY FALLEN OFF AND LAID DOWN ON ITS SIDE AND THE VEHICLE, JUST BETWEEN THE PASSENGER FRONT FOR AND WHEEL WELL, HAD LANDED ON THE WHEEL. THE HIGHWAY PATROL WAS CONTACTED AND I WAS CALLED TO THE SCENE. I OBSERVED A LONG METAL BAR SNAPPED IN TWO, AS WELL AS THE STRUT. THE SPRING WAS ALSO LAYING THERE. THE COLLISION WAS ON THE RIGHT FRONT CORNER INFRONT OF THE WHEEL WELL. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10263876April 1, 2009
SEAT BELTS:REAR/OTHER
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE REAR SEAT BELTS IN THE VEHICLE DO NOT RETRACT. THE VEHICLE HAS BEEN TO THE DEALER TWICE FOR THE FAILURE. THE FIRST TIME, THE MECHANIC REPLACED THE RETRACTOR, BUT IT CONTINUED TO FAIL. SHE TOOK THE VEHICLE BACK AND THEY STATED THAT IT WAS NORMAL AND THE SEAT BELT WAS DESIGNED TO OPERATE IN THAT MANNER. THE CONTACT IS CONCERNED THAT HER CHILDREN WILL NOT BE PROTECTED PROPERLY IN THE EVENT OF A CRASH. THE CURRENT AND FAILURE MILEAGES WERE 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263919April 1, 2009
POWER TRAIN
PTU SEALS LEAKING A TOTAL OF SEVEN DIFFERENT TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263193March 26, 2009
POWER TRAIN
PTU SEAL HAS BEEN REPLACED 7 TIMES, AXLE SHAFT ONCE, PTU ASSEMBLY 3 TIMES THEY THINK THEY GOT IT FIXED THIS TIME, HAS NOT LEAKED IN 100 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262101March 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN I AM ON AN INCLINE AND I TAKE MY FOOT OFF OF THE GAS MY CAR WILL ROLL BACKWARDS. I TOOK IT TO THE DEALERSHIP TO BE FIXED BECAUSE I HEARD THERE WAS A TSA FOR IT. THEY SAID IT WAS NORMAL TO ROLL BACKWARDS AND THAT I NEEDED TO KEEP MY FOOT ON THE BRAKE. I HAVE ALMOST HIT ANOTHER VEHICLE BECAUSE OF IT ROLLING BACKWARDS. THIS SHOULD NOT BE DOING THIS IN AN AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262067March 16, 2009
SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 FORD EDGE WITH PERSISTING PULSATING BRAKE PROBLEM. THE BRAKES MAKE A GRINGING NOISE. I HAVE BROUGHT TO THE FORD DEALERSHIP ABOUT 5 TIMES FOR THE SAME PROBLEMS AND THEY STATE THAT THE SOUND AND GRIND IS "NORMAL" AND NOTHING TO WORRY ABOUT. I ALMOST GOT INTO AN ACCIDENT THE FIRST TIME AS THE CAR DELAYS, KICKS BACK, THEN USUALLY THE ABS LIGHT COMES ON. THIS OCCURS USUALLY WHEN MAKING TURNS OR GOING UP A HILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259920February 25, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2007 FORD EDGE IS NOW IN THE PROCESS OF HAVING A TRANSMISSION LEAK REPAIRED DUE TO FAULTY AXLE SEALS (SO I'M TOLD) FOR THE FOURTH TIME IN 18 MONTHS. I WAS INFORMED BY A SERVICE MANAGER THAT MY EDGE IS NOT THE FIRST HE HAS SEEN TO HAVE THIS PROBLEM. ALSO FORD HAS STOPPED SHIPPING REPLACEMENT SEALS BECAUSE THEY ARE NO BETTER THAN THE ORIGINALS. FORD'S STANCE SEEMS TO BE THAT THERE IS NO MAJOR PROBLEM, THE VEHICLE WAS JUST REPAIRED IN JANUARY OF THIS YEAR FOR THE SAME PROBLEM. THE PROBLEM FIRST APPEARED IN DECEMBER OF 07, I TOOK DELIVERY IN AUGUST OF 07. THE VEHICLE WAS ALSO REPAIRED IN 08 FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259188February 18, 2009
INTERIOR LIGHTING
THE DASH LIGHTS ARE TOO DIM IN LOW LIGHT SITUATIONS. CANNOT SEE THE SPEED AT THOSE TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255407January 17, 2009
SERVICE BRAKES, HYDRAULIC
ON 7/30/2007 I PURCHASED A 2007 FORD EDGE 4DR AWD SEL PLUS FROM GARY CROSSLEY FORD OF KANSAS CITY, MO. ON 1/22/2008 WITH 9,581 MILES ON VEHICLE I TOOK CAR TO DEALER ACCOUNT A ROTATIONAL RUBBING NOISE. WHICH I ASSUMED WAS A BRAKE PROBLEM. ON 2/22/2008 WITH 10,271 MILES RETURNED TO DEALER FOR ADDITIONAL FOLLOW UP ON BRAKE(?) NOISE. ON 2/26/2008 WITH 10,710 MILES RETURNED VEHICLE TO DEALER FOR ADDITIONAL WORK TO CORRECT ROTATIONAL RUBBING NOISE. ON 2/29/2008 RETURNED VEHICLE TO DEALER WITH SAME COMPLAINT AND AT THIS TIME THEY REPLACED ALL FOUR (4) BRAKE ROTORS AND ALL BRAKE PADS. THIS REPAIRED PROBLEM UNTIL APPROX. 21,918 MILES ON VEHICLE WHEN THE ROTATIONAL RUBBING SOUND RETURNED. I NOTIFIED DEALER BUT WAS GOING ON A VACATION AND COULD NOT HAVE REPAIR WORK DONE AT THAT TIME. ON 1/8/2009 WITH 23,918 MILES ON VEHICLE I RETURNED TO DEALERSHIP WITH SAME PROBLEM. THEY ADVISED AT THAT TIME THAT THE BRAKES HAD 12,000 MILE WARRANTY AND I WAS OUT OF LUCK. I CALLED 1-800-392-FORD AND THEY PLACED A COMPLAINT WITH THE FORD CUSTOMER CARE SERVICE TEAM AND WHEN SABRINA OF THE CUSTOMER CARE SERVICE TEAM RESPONDED TO ME SHE ADVISED THAT SHE HAD TALKED WITH GARY CROSSLEY FORD OF KANSAS CITY, MO AND COULD NOT HELP ADDITIONALLY. I DO NOT THINK THAT IT IS SAFE DRIVING A VEHICLE WITH THE AMOUNT OF BRAKE NOISE THAT IS PRESENT. AT THE PRESENT TIME THERE HAS NOT BEEN AN ACCIDENT AND I WANT TO AVOID AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255012January 14, 2009
POWER TRAIN, EQUIPMENT
BURNING SMELL ORIGINATING FROM FAILED SEAL (NOW ON NATIONAL BACKORDER THIS PAST YEAR) IN PTU ASSEMBLY ON MOST FORD EDGE AND MERCURY MKX MODELS. I'VE HAD MY VEHICLE IN THE SHOP 3 TIMES OVER THE PAST YEAR AND THEY DO NOT HAVE REPLACEMENT PTU ASSEMBLIES IN STOCK AS THE COMPANY WHO MADE THEM ARE NOW OUT OF BUSINESS. TRANSMISSION FLUID LEAKS FROM PTU ASSEMBLY ONTO EXHAUST, INTO VENTS AND INTO OUR LUNGS. VEHICLE IS STILL IN THE SERVICE AREA AT MIDWAY FORD IN ROSEVILLE, MN. THEY SAY I CAN DRIVE IT UNTIL THEY FIND A PART, HOWEVER IT IS WINTER AND THAT IS NOT AN OPTION AS THE WINDOWS MUST REMAIN OPEN. MORE INFO AT -> HTTP://WWW.FORDEDGEFORUM.COM/INDEX.PHP?SHOWTOPIC=1654&ST=140. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252838December 26, 2008
TIRES
2 TIRES ON 2007 EDGE- 1ST FAILURE WAS 'VALVE STEM PROBLEM' SUDDEN LOSS OF PRESSURE- JULY, 2008 NEAR SHEBOYGAN, WI. 2 HOURS LATER, 1 TIRE -BLOW OUT ON INTERSTATE IN MILWAUKEE. LUCKY TO HAVE MAINTAINED CONTROL OF VEHICLE. BOUGHT 4 NEW TIRES THAT AFTERNOON AS A RESULT OF BEING ON VACATION, AND NEAREST FORD DEALER DID NOT HAVE MATCHING HANKOOK TIRES AVAILABLE. AS NOT HAVING 4 EXACTLY SAME TIRES CAN LEAD TO OTHER DRIVING PROBLEMS, I BOUGHT 4 NEW TIRES TO AVERT ANY FURTHER HARROWING EXPERIENCES ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252702December 24, 2008
TIRES, TIRES:VALVE
I HAVE A 2007 FORD EDGE AND HAVE HAD TWO BLOWOUTS ON THE HIGHWAY. BOTH CAUSED BY A FAULTY VALVE STEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10252625December 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
POWER TRANSFER UNIT LEAKING ONTO EXHAUST CAUSING A BURNING RUBBER SMELL INTO THE CABIN WHEN STOPPED. OCCURS AFTER DRIVING VEHICLE FOR 10-15MIN. TOOK VEHICLE TO DEALERSHIP SEALS REPLACED APPROXIMATELY 2 WEEKS AGO(12-8-08). SMELL RESOLVED. YESTERDAY SMELL RETURNED (12-22-08). BELIEVE SMELL IS FROM LEAKING SEALS AGAIN. LEAKING ONTO EXHAUST GIVING OFF BURNING RUBBER SMELL/FUMES INTO THE CABIN AREA. SOMEWHAT OF A NOXIOUS SMELL, VERY PUTRID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251711December 14, 2008
POWER TRAIN
MY 2007 FORD EDGE ALL WHEEL DRIVE HAS A LEAKING PROBLEM FROM THE TRANSFER CASE. IT HAS HAD THIS PROBLEM SINCE THE DAY IT WAS NEW. SEVERAL VISITS TO THE DEALER I WAS TOLD IT IS NOT LEAKING ALTHOUGH THERE WAS ALWAYS OIL ON MY DRIVE. I OWN AN AUTO REPAIR SHOP SO I HAD IT IN THE SHOP AND KNEW WITHOUT A DOUBT IT WAS LEAKING. WHAT MAKES IT DANGEROUS IS THE LEAK DRIPS DIRECTLY ON THE EXHAUST PIPE WHICH IS RIGHT BELOW THE TRANSFER CASE. YOU CAN SMELL BURNING OIL AND IT SMOKES A LOT OF TIMES WHEN STOPPING AT STOP SIGNS. THE DEALER HAS WENT AS FAR AS REPLACING THE TRANSFER CASE. THAT FIXED THE PROBLEM FOR A FEW MONTHS BUT THE LEAK ALWAYS COMES BACK. I HAVE RESEARCHED THE PROBLEM AND ON FORDEDGEFORUM.COM HAVE FOUND MANY OWNERS HAVING THE SAME PROBLEM. I AM AFRAID FORD IS NOT ABLE TO FIND A PERMANENT FIX FOR THE PROBLEM AND SOMEONE IS GOING TO GET BURNED. I HAVE READ OF THESE VEHICLES CATCHING ON FIRE BUT HAVE NOT HEARD THE CAUSE. THIS LEAK COULD BE CAUSING IT. IN MY OWN REPAIR SHOP I HAVE NOTICED CUSTOMER VEHICLES HAVE THE SAME LEAK AS MINE. SOMETHING NEEDS TO BE DONE ABOUT IT. THIS AFFECTS THE 2007 AND 2008 FORD EDGE AND LINCOLN MKX MODELS THAT ARE ALL WHEEL DRIVE AND HAVE A TRANSFER CASE OR "PTU UNIT." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251434December 10, 2008
TIRES, TIRES:VALVE
THREE VALVE STEMS HAVE GONE BAD ON OUR 2007 FOR EDGE IN THE PAST TWO WEEKS. FORD REFUSES TO CHANGE REMAINING STEMS UNTIL A LEAK OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10251074December 8, 2008
TIRES, TIRES:VALVE
FLAT TIRE WITH MY 2007 FORD EDGE. SAME VALVE WAS REPLACED EARLIER THIS YEAR. FLAT AGAIN, FORD DEALERSHIP WANTS ME TO REPLACE TIRE. VALVE WAS CAUSE OF FLAT. TIRE IS HANKOOK DYNAPRO AS// DOT 5M7C DJNH// P235 65R17103T. SAME COMPLAINTS AS ON INTERNET. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10248361November 10, 2008
TIRES, TIRES:VALVE
MY TIRE VALVE STEMS WERE CRACKED AND LEAKING ON ALL FOUR TIRES OF MY 2007 FORD EDGE AND THE TIRE PRESSURE DROPPED DRAMATICALLY IN ONE DAY. WHEN I CALLED MY FORD DEALER THEY HAD NO IDEA WHAT I WAS TALKING ABOUT. I HAD TO HAVE THE VALVE STEMS REPLACED ON TWO TIRES AND REPLACE TWO ENTIRE TIRES AT MY OWN EXPENSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246807October 27, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:VALVE
VALVE STEMS WERE LEAKING..CONTINUALLY..REPLACED ALL FIVE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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