Ford Edge Complaints (2011)

1,803 consumer complaints on file.

#10887955July 23, 2016
ELECTRICAL SYSTEM
DOOR AJAR SWITCH FAILURE WHICH CAUSES ERROR NOTIFICATION AND THE INTERIOR LIGHTS TO REMAIN ON WHICH CAN LEAD TO BATTERY DRAINAGE, FAILURE, OR DAMAGE. ULTIMATELY, THIS BECOMES A SAFETY HAZARD DUE TO POSSIBILITY OF BECOMING STRANDED IN AN UNSAFE LOCATION OR UNPOPULATED AREA. THIS INCIDENT OCCURS WHENEVER YOU OPEN AND CLOSE THE DRIVERS SIDE FRONT DOOR. THERE APPEAR TO BE MANY COMPLAINTS ABOUT THIS AND SHOULD BE CONSIDERED FOR A SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887884July 22, 2016
ELECTRICAL SYSTEM
DOOR AJAR WARNING ON DASHBOARD: THE DASHBOARD SAYS " DOOR IS AJAR" ON THE DRIVER SIDE EVEN IF ALL DOORS ARE LOCKED AND THAT MADE THE ALARM SOUND TELLING ME THAT THE DOOR IS OPEN. THE DOME LIGHT IS CONTINUOUSLY ON. IF THE CAR KEY IS IN THE IGNITION, I CAN'T MANUALLY LOCK THE DOORS IT STAYS IN UP POSITION. ALL THESE PROBLEMS ARE EITHER THE CAR IS IN MOTION OR STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886232July 20, 2016
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
CAR WIL GRADUALLY SLOW DOWN LEADING TO A COMPLETE STOP. POWER TO THE ENGINE SEEMS TO DECREASE AND SPEED SLOWS. HAPPENED 4 TIMES OVER SEVERAL WEEKS. IT WOULD HAPPEN THEN AN HOUR LATER CAR WOULD BE COMPLETELY FINE AND DRIVE OK FOR A FEW DAYS AND THEN HAPPEN AGAIN. HAPPENED WHEN THE CAR WAS DRIVING AT 30-50 MPH ON NORMAL CITY STREETS (NOT HIGHWAY) WE TOOK IT TO THE DEALER, WHERE THEY IDENTIFIED THE THROTTLE BODY AS THE CAUSE OF THE ISSUE. OUR VIN IS NOT ELIGIBLE FOR THE REPLACEMENT PROGRAM THOUGH; WHICH WE DO NOT UNDERSTAND - MEETS THE YEAR/MAKE/MODEL AND CHARACTERISTICS OF ISSUE. EVER SINCE WE PURCHASED THE CAR WE HAVE ALSO HAD LINGERING ELECTRICAL ISSUES - SEPARATE OF THE THROTTLE BODY, THAT NO ONE HAS BEEN ABLE TO IDENTIFY -- DRIVE DOOR LIGHT SAYS OPEN AND IT'S NOT, TAILLIGHTS RANDOMLY FLASH WHEN CAR IS OFF AND NO ONE IS IN CAR, ETC. WE ARE THINKING THIS ONE WAS JUST A DUD. WE ALSO OWN ANOTHER FORD EDGE 2014 MODEL - NO ISSUES. CAR IS CURRENTLY BEING REPAIRED FOR THE THROTTLE BODY ISSUE. WE CAN PROVIDE RECEIPTS / INFO ONCE WE PICK IT UP. CALLED FORD AND THEY SAID THAT VEHICLES IDENTIFIED FOR THE RECALL WERE BASED ON DATE OF MANUFACTURE AND LOCATION - THEY MUST'VE MISSED US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886170July 20, 2016
STRUCTURE:BODY
AT ABOUT 75,000 MILES MY DOOR ADJAR LIGHT FOR MY DRIVER DOOR WOULD NOT TURN OFF. IT TURNS OUT THE SENSOR OF THE DOOR LATCH ASSEMBLY IS BAD. THIS CAUSES SAFETY HAZARDS BECAUSE MY INTERIOR LIGHTS WILL NOT TURN OFF WHEN THE DOOR IS SHUT AND IT WILL NOT ALLOW ME TO LOCK THE DOORS FROM THE INTERIOR WHEN THE CAR IS IN MOTION. I'VE SPOKEN WITH FORD REPRESENTATIVES AND THIS IS A KNOWN, COMMON PROBLEM BUT THEY HAVEN'T DONE ANYTHING ABOUT THE ISSUE. I THINK A RECALL OF THE FAULTY PRODUCT THAT CAUSES SAFETY HAZARDS WOULD BE APPROPRIATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885367July 17, 2016
UNKNOWN OR OTHER
TAKATA RECALL: DRIVER DOOR AJAR WARNING LIGHT COMES ON WHEN TRYING TO LOCK MY VEHICLE BY REMOTE OR MANUALLY AFTER PARKING. DOES NOT MATTER IF I AM ENTERING OR EXITING THE VEHICLE. THIS WARNING LIGHT IS ON WHILE I AM DRIVING, AND IT TURNS ON WHEN STARTING ENGINE. IT WILL HAPPEN CONSISTENTLY AT VARIOUS TIMES SUCH AS, THERE ARE TIMES THAT THE INTERIOR LIGHTS WILL COME ON WHILE THE VEHICLE IS PARKED FOR AT LEAST AN HOUR AND THE DRIVER DOOR IS LOCKED, ONCE I AM FINALLY ABLE TO LOCK IT. WHENEVER THE INTERIOR LIGHTS COMES ON FOR NO APPARENT REASON (OTHER TIMES THE INTERIOR LIGHTS WOULD TURN ON AND OFF AGAIN AFTER A MINUTE), AND I WOULD HAVE TO WORK ON GETTING MY DOOR AJAR LIGHT OFF AGAIN. VERY, VERY ANNOYING, AND I HAD TO REPLACE MY BATTERY DUE TO THIS ISSUE. I BOUGHT THIS VEHICLE USED SEPTEMBER 2015, AND IT ALL STARTED A WEEK AFTER PURCHASING IT. I LOVE MY CAR, BUT I HATE TO DRIVE IT BECAUSE OF THIS ISSUE. PLEASE ISSUE A RECALL, I SHOULD NOT HAVE TO PAY FOR A FAULTY ISSUE THAT I DID NOT CAUSE. THIS HAS BEEN HAPPENING TO ME EVERY SINGLE DAY, EVERY TIME I USE MY VEHICLE. I TOOK IT TO THE SERVICE DEPARTMENT AND WAS TOLD THAT THERE IS NO RECALLS. THIS HAS BECOME WORSE, AND I AM STARTING TO DISTRUST ANY FORD VEHICLES. SOMETHING REALLY HAS TO BE DONE ABOUT THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885394July 17, 2016
ELECTRICAL SYSTEM
DRIVER SIDE DOOR AJAR ALWAYS PRESENT. CAUSES A VARIETY OF ISSUES FROM NOT BEING ABLE TO LOCK/UNLOCK CAR HANDS-FREE, AUTOLOCK WHEN DRIVING DOESN'T WORK, AND RECENTLY, THE ALARM GOES OFF RANDOMLY. THIS REALLY IS A PROBLEM. WOULDN'T BUY A FORD AGAIN BASED ON THE ELECTRICAL ISSUES WITH THIS CAR THAT DON'T SEEM TO BE WILLING TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885406July 17, 2016
ELECTRICAL SYSTEM
FAULTY DRIVER DOOR LATCH MICROSWITCH KEEPS SHOWING DOOR IS OPEN EVEN THOUGH THE DOOR IS CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885269July 16, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DUE TO THE LATCH MECHANISM ON THE DOORS, THE COMPUTER THINKS THE DOORS ARE STILL OPEN AND THE LIGHTS INSIDE DO NOT TURN OFF WHICH MAKES IT VERY DIFFICULT TO SEE AND DRIVE WHEN THE INTERIOR LIGHTS OF THE CAR ARE ON. COMPUTER KEEPS SAYING "DOOR AJAR". THE DEALERSHIP WANTS TO CHARGE $600 TO REPLACE THE LATCH MECHANISM AND THEY DON'T GUARANTEE THAT THE PROBLEM DOESN'T HAPPEN AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885006July 15, 2016
FUEL/PROPULSION SYSTEM
VEHICLE SLOWED AND SHUT-DOWN. DEALER STATED THROTTLE BODY HAD AN ELECTRICAL SHORT . UNSAFE DRIVING CONDITION TO SAY THE LEAST. VEHICLE SHUT DOWN ON PUBLIC STREET..VEHICLE MILEAGE WAS 52,964.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885022July 15, 2016
STRUCTURE:BODY
DRIVER DOOR ADJAR WARNING / INTERIOR LIGHTS WOULD NOT SHUT-DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884856July 14, 2016
UNKNOWN OR OTHER
THE FOLLOWING THREE BULLET POINTS ALL HAPPEN IN CONJUNCTION WHEN I CLOSE THE DRIVER SIDE DOOR. HAPPENS WHILE DRIVING AND THE INTERIOR LIGHT STAY IN EVEN WHEN THE VEHICLE IS PARKED AFTER EXITING THE VEHICLE. *THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS CLOSED. *THE INTERIOR LIGHTS STAY ON IN THE VEHICLE WHILE STARTING TO DRIVE AND STAY ON UPON EXITING THE VEHICLE. * I AM UNABLE TO LOCK THE DOORS WHILE THE VEHICLE IS IN MOTION I HAD THE DOOR LATCH REPLACED ONCE A FEW YEARS AGO FOR THE SAME ISSUE.... THIS IS A HUGE SAFETY ISSUE. WHEN DRIVING AT NIGHT , THE INTERIOR LIGHTS STAY ON FOR A WHILE AFTER STARTING TO DRIVE. AND IT IS A HUGE SAFETY HAZARD THAT THE DOORS WILL NOT LOCK WHILE DRIVING ESPECIALLY WITH KIDS IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884944July 14, 2016
ELECTRICAL SYSTEM
THE DRIVERS SIDE DOOR LATCH SENSOR DOES NOT RECOGNIZE THE DOOR BEING CLOSED. "DOOR AJAR" COMES ON, INTERIOR LIGHTS STAY ON, CAN'T LOCK THE DOORS. I SLAM THE DOOR REPEATEDLY TO GET THE LIGHT TO OCCASIONALLY TURN OFF. IVE HAD IT FIXED TWICE, ONCE AT MY OWN COST AND IT IS HAPPENING AGAIN FOR A THIRD TIME. IT IS NOT SAFE AND IT IS FRUSTRATING FORD REFUSES TO HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884507July 13, 2016
VEHICLE SPEED CONTROL
I HAVE 2011 FORD EDGE LIMITED WITH 54K MILEAGE. IM GOING THROUGH SAME SITUATION RIGHT NOW. CAR STARTS TO DECELERATE ALL OF A SUDDEN AND IT COMES WITH MESSAGE ALL WHEEL DRIVE OFF AND A RANCH SIGN. FIRST TIME I HAD THIS ISSUE WAS ON 2/20/16 WHEN I WAS 7 MONTH PREGNANT AND ON MY WAY TO MY BABY SHOWER. I CALLED MY DEALER AD THEY SAID THEY CAN CHECK THE CAR BUT UNLESS THEY CAN REPLICATE THE ISSUE THEY MIGHT NOT BE ABLE TO HELP AT ALL. MY HUSBAND STARTED DRIVING THE CAR AND IT SEEMED PROBLEM JUST WENT AWAY. WELL WE WERE WRONG BECAUSE THE PROBLEM CAME BACK AGAIN FROM LAST WEEK AND THIS TIME WE WERE IN HIGHWAY AND WE HAD OUR 12 WEEKS OLD SON IN THE CAR. THE CAR IS AT THE DEALER CURRENTLY AND APPARENTLY THEY THINK THE ISSUE IS RELATED TO THROTTLE BODY AND ITS GOING TO COST ME AT LEAST $700.00 AND NOT COVERED BY ANY TYPES OF WARRANTY. I'M SURPRISE FORD HASN'T BEEN SUED MULTIPLE TIMES ALREADY SINCE ITS A KNOWN ISSUE AND LOTS OF FORD OWNER BEEN AFFECTED BY IT. THE SERVICE AND CUSTOMER SATISFACTION DEPARTMENT ARE NOT WILLING TO HELP OR ACKNOWLEDGE THAT ITS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884583July 13, 2016
STRUCTURE:BODY
DRIVER DOOR SHOWS A "DOOR AJAR" WARNING WHEN THE DOOR IS ACTUALLY FULLY CLOSED. WARNING REMAINS WHEN VECHICLE IS STATIONARY AND IN MOTION. CURRENTLY SLAMMING THE DOOR VERY HARD WILL PREVENT THE MESSAGE FROM COMING ON, BUT IS BECOME LESS EFFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10884374July 12, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER, EXTERIOR LIGHTING
HAD PROBLEMS WITH DOOR SIDE SENSOR SAYING THE DOOR WAS OPEN WHEN IT WASN'T. NOW THE PASSENGER SIDE DOOR IS DOING THE SAME THING. THE DOORS WILL NOT LOCK WHILE DRIVING IF THE DOOR SENSOR IS SAYING THE DOOR IS OPEN. THIS IS A SAFETY HAZARD. ALSO, IF THE DOOR OPEN SENSOR IS SAYING THE DOOR IS OPEN ONCE YOU HAVE GOTTEN OUT OF YOUR VEHICLE AND SHUT THE DOOR, THE INTERIOR LIGHT WILL STAY ON AND THIS DRAINS YOUR BATTERY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883209July 7, 2016
UNKNOWN OR OTHER
THE DRIVE SIDE DOOR KEEPS SAYING AJAR NO MATTER HOW MANY TIMES YOU CLOSE IT. THIS CAUSES A VARIETY OF ISSUE BECAUSE IT IS A SENSOR PROBLEM. THE CAR WILL DING THINKING THAT KEYS ARE NOT IN THE IGNITION AND AT TIMES HAVE CAUSED THE DOOR NOT CLOSE. THIS ALSO CAUSE THE INTERIOR LIGHTS TO STAY ON WHEN ALL DOORS ARE CLOSED. THIS HAPPENS BOTH WHEN THE VEHICLE IS IN MOTION AND IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883284July 7, 2016
ELECTRICAL SYSTEM
DOOR DOES NOT LOCK AND THE "DOOR AJAR" LIGHT STAYS ON. WHEN I START THE CAR, IT SEEMS TO THINK THE DOOR IS OPEN WHEN IT IS CLOSED. BECAUSE OF THIS, WHEN YOU TRY TO LOCK THE DOOR, IT WON'T LET YOU. THE DOME LIGHT WILL STAY ON FOR ABOUT 30 SECONDS AND THE DASHBOARD WILL READ "DOOR AJAR". (EVEN THOUGH THE DOOR IS CLOSED) THIS REALLY BECAME A PROBLEM WHEN WE WERE IN A SEEDY SIDE OF TOWN AND SOMEONE CAME UP TO THE CAR AND WE TRIED TO LOCK THE DOOR BUT COULDN'T. THE ACTUAL DOOR OPENS AND CLOSES FINE BUT BECAUSE THE CAR DOESN'T RECOGNIZE THAT THE DOOR IS CLOSED, IT WILL NOT LET YOU LOCK THE DOOR. IT DOESN'T MATTER IF YOU ARE DRIVING OR IF YOU ARE STATIONARY. WE DO FIND THAT WE CAN LOCK THE DOOR FROM THE OUTSIDE AFTER THE CAR IS OFF BUT THAT DOESN'T HELP WITH THE SAFETY WHILE IN THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883313July 7, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER DOOR AJAR LIGHT WILL NOT GO OUT ALTHOUGH THE DOOR IS SHUT COMPLETELY. THIS CAUSES THE DOME LIGHT TO STAY ON WHEN PARKED AND CAUSES OTHER LIGHTS TO BEGIN BLINKING ON AND OFF, ALSO HAS CAUSED CAR ALARM TO GO OFF FOR SHORT PERIODS OF TIME AND THAN STOP BY ITSELF. THE DOOR AJAR LIGHT IS ALWAYS ON WHEN OPERATING THE VEHICLE, AND ALWAYS WHEN STARTING THE CAR AFTER ENGINE OFF AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883391July 7, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ILLUMINATED WHETHER THE DOOR IS CLOSED HARD OR SOFT, AND COMPLETELY CLOSED. ONCE I REACH SPEEDS OF 10MPH WHILE DRIVING, THE AUTOMATIC LOCKING FEATURE DOES NOT WORK. IF I PUSH THE LOCK BUTTON WHILE DRIVING, THE DOORS AUTOMATICALLY UNLOCK. THE WARNING LIGHT IS CONSTANTLY ILLUMINATED AND MY INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES AFTER MY CAR IS TURNED OFF EVEN THOUGH THE DOOR IS CLOSED WHICH IS DEPLETING MY BATTERY. THIS IS A SAFETY CONCERN BECAUSE I HAVE 2 YOUNG KIDS BEHIND THESE DOORS I CANNOT LOCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882926July 6, 2016
UNKNOWN OR OTHER
VEHICLE KEEPS SAYING DOOR AJAR. DOOR SEEMS TO BE SHUT BUT CONSTANTLY SAYS THAT IT IS STILL OPEN. THIS KEEPS MY LIGHTS ON AND I AM SCARED THE DOOR IS REALLY MESSED UP AND MY CHILDREN MAY FALL OUT OF THE DOOR OR MY PASSENGERS. ITS STARTING TO POP UP EVEM WHEN I HAVE NOT USED THE DOOR IN DAYS. THEN I HAVE TO OPEN AND CLOSE THE DOOR OVER AND OVER AGAIN UNTIL IT TELL THE THAT IT IS FINALLY SHUT. THE OTHER NIGHT FOR EXAMPLE I WAS OUTSIDE FOR 25 MINUTES TRYING TO GET THE DOOR TO FINALLY SAY IT WAS SHUT. PLEASE RECALL THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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