Ford Edge Complaints (2007)

989 consumer complaints on file.

#10384032February 22, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2007 FORD EDGE ONE MONTH AGO. THE CAR HAS BEEN IN THE SHOP 3 OUT OF 4 WEEKENDS.THE CAR WAS IN DRIVE AND WAS STOPPED AT A STOP SIGN AFTER TRYING TO TAKE OFF THE CAR WOULDN'T MOVE. I BROUGHT THE CAR TO THE FORD DEALERSHIP IN MAITLAND AND WAS TOLD THAT NOTHING WAS WRONG WITH THE CAR. THE SAME THING HAPPENED 1 WEEK LATER AND I AM NOW BEING TOLD THAT IT IS AN ENGINE SENSOR THAT IS THE PROBLEM. LOOKS LIKE FORD IN MAITLAND LIKES TO MAKE THINGS UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383885February 21, 2011
SERVICE BRAKES, HYDRAULIC
MY 2007 FORD EDGE BEGAN TO HAVE ERRATIC BRAKING. THE PEDAL WOULD GO ALMOST TO THE FLOOR AND BRAKING WAS VERY POOR DURING THOSE TIMES. AT OTHER TIMES THE PEDAL BECAME ALMOST ROCK HARD AND COULD HARDLY BE PRESSED AND LITTLE OR NO BRAKING OCCURRED. THIS HAPPENED ON THE HIGHWAY DURING EXITING THE FREEWAY AND I HAD TO LET OFF AND PUMP THE BRAKE PEDAL AND WAS ABLE TO STOP. VERY DISCONCERTING AND THE PROBLEM WAS GETTING WORSE SO TOOK TO THE DEALERSHIP. THE PROBLEM WAS A LEAKING BRAKE BOOSTER WHICH REQUIRED $400 TO REPLACE. MY CAR HAD 3.5 YEARS OF SERVICE AND ABOUT 53,000 MILES ON IT. I HAVE DRIVEN FOR OVER 50 YEARS AND NEVER HAD A BRAKE BOOSTER GO OUT. I FEEL THAT THIS PROBLEM IS A SAFETY ISSUE BUT FORD APPARENTLY DOES NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10382410February 10, 2011
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
THE SPEEDOMETER WENT TO ZERO AND ALL THE MILEAGE INFORMATION WENT BLANK. THE FRONT AIRBAG LIGHT, SERVICE WRENCH AND SHORTLY THERE AFTER THE TIRE PRESSURE MONITOR LIGHT CAME ON. I EXITED THE FREEWAY AND AFTER STOPPING FOR THE TRAFFIC LIGHT THE VEHICLE WOULD NOT ACCELERATE, BUT MOVED SLOWLY APPARENTLY STUCK IN THE HIGH GEARS. THE VEHICLE WOULD NOT SHIFT UP OR DOWN. THE NEXT STOP LIGHT THE SAME PROBLEM. I PARKED IN A PARKING LOT AND RECYCLED THE IGNITION AND THE MILEAGE INFORMATION RETURNED. HOWEVER WHEN I PUT THE VEHICLE INTO REVERSE THE TRANSMISSION BEGAN TO CLUNK VIOLENTLY! I THEN SWITCHED TO DRIVE AND AGAIN IT CLUNKED VIOLENTLY! I RECYCLED THE IGNITION AGAIN AND PUT IT INTO REVERSE AGAIN CLUNKING VIOLENTLY. I AGAIN RECYCLED THE IGNITION AND PUT INTO REVERSE THE VEHICLE TRANS CLUNKED MOVING BACKWARDS. I THEN PULLED FORWARD SHIFTING TO DRIVE AGAIN WITH A CLUNK THE VEHICLE MOVED FORWARD AS IF STILL IN HIGHER GEARS. I DROVE ACROSS THE PARKING LOT TO ABOUT 30 MPH AND BRAKED TO A STOP IT DOWN SHIFTED HARD. AFTER THAT THE TRANS WORKED TO GET US HOME, HOWEVER THE CRUISE CONTROL WOULD NOT LIGHT UP ON THE DASH OR WOULD NOT FUNCTION PERIOD. I HAVE TAKEN IT TO HEMBORG FORD IN NORCO, CA TO CHECK WITH 59,175 MILES ON THE VEHICLE. JUST TWO WEEKS EARLIER THE RIGHT REAR AXLE BEARING WAS WINING AND FORD REPLACED THE BEARING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10380902February 6, 2011
EXTERIOR LIGHTING
ONE OF THE REAR BLINKERS WENT BAD TWICE SINCE I HAD THE CAR AND WHEN I WENT TO REPLACE IT THE SOCKET THAT THE BULB GOES INTO WAS BLACK AND MELTED. THE FIRST TIME THE BLINKER WENT OUT THE CAR WAS UNDER WARRANTY SO THE DEALER REPLACED THE BULB. I FEEL THAT THIS ISSUE NEED TO BE ADDRESSED SOON BECAUSE OTHER THAN BEING ANNOYING HAVING TO REPLACE THE BULB IT SEEMS LIKE A FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10372008December 21, 2010
EXTERIOR LIGHTING
2007 FORD EDGE, BOTH REAR TURN SIGNAL LIGHTS SHORTED OUT WITHIN A FEW WEEKS OF EACH OTHER. IN BOTH CASES, THE BASE OF BULB THAT PLUGS INTO SOCKET HAS A BURNED BLACK APPEARANCE LEADING ME TO BELIEVE THIS COULD BE A FIRE SAFETY HAZARD IN THIS MODEL. I HAVE REPLACED BOTH BULBS AND MY HUSBAND IS REPORTING TO OUR LOCAL DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363756November 2, 2010
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 60 MPH WHEN THE REAR AXLE HUB BEARING BEGAN EXHIBITING A LOUD, ABNORMAL ROAR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE DEALER REPLACED BOTH REAR HUBS. THE FAILURE RECURRED WITHIN EIGHTEEN MONTHS. HE CONTACTED BOTH THE DEALER AND THE MANUFACTURE AND THEY ADVISED HIM TO HAVE THE HUBS REPLACED AGAIN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,189 AND THE CURRENT MILEAGE WAS 71,573.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358721October 1, 2010
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE FRONT CALIPER CAUSED WEAR AND TEAR TO THE FRONT ROTOR AND BRAKE PAD DUE TO THE CALIPERS GRINDING ON THEM. HE STATED THAT THE LEFT REAR CALIPERS WERE REPLACED IN 2008. FORD WAS CONTACTED AND STATED THAT THERE WAS NOTHING THEY COULD DO. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 26,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10356226September 18, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION VIOLENTLY SHIFTS. SOMETIMES, IT DOES NOT SHIFT INTO FIRST OR SECOND GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349974August 17, 2010
STEERING, ENGINE AND ENGINE COOLING:ENGINE, EQUIPMENT
FOR THE LAST YEAR OR MORE MY CAR (2007 FORD EDGE SEL) HAS BEEN STALLING. I BROUGHT MY VEHICLE INTO FORD WHILE IT WAS STILL UNDER WARRANTY AND WAS TOLD THEY DIDN'T FIND ANYTHING. IT CONTINUED TO HAPPEN ON AND OFF SO WE BROUGHT IT BACK TO FORD IN JUNE 2010 AND THEY COULD NOT FIND ANYTHING THEY HOOKED IT UP TO THE COMPUTER AND DID AN UPDATE, THEY THOUGHT THIS WOULD SOLVE IT. A WEEK LATER IT STARTED AGAIN BUT THIS TIME STARTED STALLING WHILE DRIVING. IT HAPPENED WHILE I WAS DRIVING DOWN A WINDING HILL, I LOST COMPLETED CONTROL OF THE CAR AND HAD NO STEERING, I QUICKLY SHIFTED INTO NEUTRAL AND RESTARTED WHILE TRYING TO KEEP THE CAR ON THE ROAD. IT WAS VERY SCARY AS I HAD MY 2 CHILDREN IN THE CAR. THE CAR IS CURRENTLY BACK AT FORD AND HAS BEEN FOR THE LAST 2 WEEKS AS THE VEHICLE IS NO LONGER SAFE TO DRIVE. THEY SAY THEY CAN'T FIND ANYTHING WRONG. AFTER SEARCHING THE INTERNET I FOUND 6 OR MORE CASE OF THE SAME COMPLAINT WITH THE FORD EDGE 2007 AND 2008 BUT YET FORD DOESN'T KNOW WHAT IS CAUSING THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349189August 13, 2010
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THEY THOUGHT THE BRAKES WERE GOING BAD BECAUSE THE PEDAL WAS GOING TO THE FLOOR AND WOULD TAKE SEVERAL ATTEMPTS BEFORE THE BRAKES WOULD ENGAGE. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE BRAKE BOOSTER WAS PREVENTING BRAKE FLUID FROM GOING THROUGH THE BRAKE SYSTEM. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 53000 AND THE CURRENT MILEAGE WAS 54000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345646July 27, 2010
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE ACCELERATING AFTER STOPPING AT A STOP SIGN THE VEHICLE WOULD NOT MOVE FORWARD. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE DEALER PERFORMED A DIAGNOSTIC BUT NO FAILURE CODES GENERATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 23,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345008July 24, 2010
ENGINE AND ENGINE COOLING
OUR 2007 FORD EDGE HAS EXPERIENCED THE ENGINE CUTTING OFF WITHOUT WARNING THREE TIMES. THE DEALER REPROGRAMS THE PCM MODULE BUT THE PROBLEM CONTINUES. IT WAS REPROGRAMMED ON 7/20/2010 AND IT CUT OFF AGAIN ON 7/23/2010 AT 50 MPH AGAIN WITHOUT ANY WARNING. THIS IS AN UNNERVING ,UNSAFE CONDITION. THIS HAS HAPPENED OVER A 13 MONTH PERIOD, TWICE NOW WITHIN A MONTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341630July 6, 2010
EQUIPMENT
MY HUSBAND & I OWN A 2007 FORD EDGE. WE ARE A MILITARY FAMILY WITH MY HUSBAND SERVING IN THE USAF. NEEDLESS TO SAY WE TRAVEL VERY OFTEN BY CAR TO VISIT FAMILY MEMBERS ALL OVER THE COUNTRY. SINCE HAVING OUR FIRST BABY 8 MONTHS AGO ON THIS LATEST CAR TRIP WE DECIDED TO USE OUR CARGO ROOF RACK FOR THE FIRST TIME. THIS ROOF RACK IS THE RACK THAT CAME ON THE FORD EDGE FROM THE MANUFACTURER. WE DECIDED TO BUY A SMALL 36"X30"X18" CARGO BAG (CLOTH) TO PUT A FEW ITEMS IN & CARRY ON THE ROOF. FIVE MINUTES INTO THE TRIP ON THE HIGHWAY IN THE HOV LANE WE HEARD A LOUD SNAP NOISE & THE ENTIRE ROOF RACK BROKE OFF WITH OUR CARGO BAG & WENT FLYING OFF BEHIND US IN EARLY AM RUSH HOUR TRAFFIC NEARLY CAUSING A CAR ACCIDENT. NO SHOULDER ON THE HIGHWAY MY HUSBAND AND I HAD TO GET A POLICE OFFICER TO HELP US BLOCK THE HOV LANE SO WE COULD GET THE CARGO BAG & BROKEN ROOF RACK. THE CARGO HAD NO MORE THAN 60 LBS. WORTH INSIDE SO WE KNOW WE DIDN'T EXCEED ANY WEIGHT LIMIT. I MYSELF @ 130LBS & 5'2" COULD PICK UP THE CARGO BAG MYSELF. WE DROVE STRAIGHT TO FORD DEALERSHIP WHERE WE WAITED THREE HOURS TO HEAR THAT FORD WOULD NOT REPLACE THE ROOF RACK BECAUSE IT WAS DAMAGED BY OUTSIDE CAUSES. I SHOULD MENTION THAT MY EDGE IS STILL COVERED UNDER THE 36,000.00 MILE BUMPER TO BUMPER WARRANTY. TO MAKE MATTERS WORSE THERE ISN'T A STITCH OF INFORMATION IN THE OWNERS MANUAL AS TO WHAT THE ROOF RACK WEIGHT LIMITS ARE OR HOW CARGO SHOULD BE STRAPPED TO IT. I WILL BE FILING AN APPEAL COMPLAINT TODAY & IF I HAVE TO I WILL GO STRAIGHT TO ALLAN MULALLY MYSELF. I CAN'T BELIEVE THAT FORD WOULD NOT STAND BEHIND THEIR PRODUCT ESPECIALLY WHILE UNDER WARRANTY THAT COULD HAVE CAUSED A FATAL ACCIDENT. EVEN MORE DESPICABLY TREAT A FAMILY SERVING THIS COUNTRY WHO PUT THEIR TRUST IN THE FORD MOTOR VEHICLE COMPANY & THEIR "WARRANTY" COMMITMENT SO POORLY. WE HAD STRONGLY CONSIDERED BEING FORD OWNERS FOR LIFE, ESPECIALLY AS OUR FAMILY GREW BUT TO HAVE TO PUT UP A FIGHT OVER A ROOF RACK UNDER WARRANTY HAS CHANGED OUR MINDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10341261July 2, 2010
VISIBILITY, STRUCTURE
2007 FORD EDGE WITH VISTA ROOF GLASS TOP. WHILE DRIVING AT HIGHWAY SPEED MY FRONT GLASS PANEL EXPLODED AND SCATTERED GLASS SHARDS DOWN THE BACK OF THE VEHICLE. SINCE DEALING WITH THE FORD DEALER AND COMPANY THERE IS NO INDICATION THAT THIS IS A COMMON PROBLEM. HOWEVER, AFTER DOING SOME RESEARCH ON THE INTERNET, I HAVE FOUND SEVERAL INSTANCES OF THIS REPORTED (HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0FD566) SINCE WE HAD THE INSIDE PANEL CLOSED NO ONE WAS HURT. BESIDES THE NOISE SCARING THE DRIVER I IMAGINE THAT IF THE PANEL IS OPEN THIS COULD BE VERY DANGEROUS. THE CAR IS STILL IN FOR REPAIR AND AM TOLD REPLACEMENT PART(S) IS ON ORDER FROM OUT OF STATE. THIS PROBLEM SEEMS TO CONTINUE INTO AT LEAST THE 2008 MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340914July 1, 2010
TIRES, TIRES:VALVE
1. WAS DRIVING TO WORK IN MY 2007 FORD EDGE SEL WITH HANKOOK TIRES, WHEN THE LOW TIRE PRESSURE INDICATOR LIGHT TURNED ON. 2. AT WORK, I FOUND A TIRE WAS AT 20 PSI AND LEAKING FROM A CRACK AT THE BASE OF THE VALVE STEM. I INSPECTED THE THREE OTHER STEMS AND FOUND THEM WITH CRACKS AT THE BASE OF THE VALVE STEM. 3. I TOOK THE CAR INTO THE LOCAL FORD DEALERSHIP. THEY CHARGED ME FOR THE REPLACEMENT OF THE LEAKING VALVE STEM. THEY DID NOT TOUCH THE OTHER THREE VALVE STEMS. THE VERY NEXT DAY, ANOTHER VALVE STEM FAILED AND BEGAN TO LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335831June 11, 2010
SERVICE BRAKES, HYDRAULIC
AFTER HAVING THE REAR BRAKE ROTORS AND PADS ON MY 2007 FORD EDGE REPLACED AT JACK SAFRO FORD IN OCONOMOWOC,WI ON 5/24/10, I NOTICED THAT THE BRAKE WARNING LIGHT, THE ABS WARNING LIGHT, AND THE TRACTION WARNING LIGHT WERE ON. ALSO NOTED THAT THE ABS BRAKING SYSTEM WAS INOPERABLE AT THAT TIME. MADE ANOTHER APPOINTMENT ON 6/2/10 AT DEALER TO HAVE PROBLEM DIAGNOSED. DEALER INFORMED ME THAT BOTH REAR WHEEL ABS SENSORS WERE INOPERABLE AND RECOMMENDED REPLACING BOTH SENSORS, THE REAR WHEEL BEARING AND TRAILER ARM ON THE RIGHT REAR SIDE. DEALER ALSO INFORMED ME THAT PROBLEM WAS UNRELATED TO THE BRAKE WORK DONE JUST PRIOR. WHILE THE CAR WAS AT THE DEALER THAT DAY I CALLED FORD CUSTOMER SERVICE RELATIVE TO THE PROBLEM AND WAS INFORMED THAT FORD WOULD NOT OFFER ANY ASSISTANCE ON THE REPAIR AS THE VEHICLE HAD 39,696 MILES AND WAS OUTSIDE THE 36,000 MILE WARRENTY.I DECLINED TO HAVE THE WORK DONE AT THAT TIME IN ORDER TO GET MORE INFORMATION. ON 6/7/10 I TOOK THE CAR TO AN INDEPENDENT REPAIR SHOP SPECIALIZING IN ABS BRAKES, WHERE THEY TOLD ME THE RIGHT REAR ABS BRAKE SENSOR HAD BEEN DAMAGED BY THE RIGHT REAR SENSOR RING, WHICH ITSELF WAS DAMAGED AND PARTIALLY SHREDDED. PER THE MANUFACTURER'S SERVICE BULLETIN, THAT SHOP THEN REPLACED BOTH REAR WHEEL SENSORS, AND THE RIGHT REAR WHEEL HUB WITH BEARING AND SENSOR RING. I WAS GIVEN THE OLD HUB WHICH I HAVE RETAINED AND WAS SHOWN THE FAILED SENSOR RING WHICH CAUSED THE ABS PROBLEM. BRAKES OPERATED PROPERLY WITH WARNING LIGHTS OFF AFTER THAT REPAIR. I HAD THE REPAIR DONE AT THAT SHOP RATHER THAN THE DEALER BECAUSE I WAS GIVEN A VERY SPECIFIC DESCRIPTION OF THE PROBLEM, AS OPPOSED TO JUST BEING TOLD "BOTH REAR WHEEL SENSORS WERE NOT WORKING", WITH NO MENTION OF THE DAMAGED SENSOR RING. I AM NOT PERSUADED THAT THE SENSOR PROBLEM WAS UNRELATED TO THE EARLIER REAR BRAKE JOB SINCE THE TECHNICIAN AT THE SECOND SHOP SHOWED ME WHERE SOMEONE HAD ATTEMPTED TO GLUE THE RIGHT REAR SENSOR UNIT TOGETHER. I ALSO HAVE THAT PART WHICH WAS REPLACED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329334May 7, 2010
LATCHES/LOCKS/LINKAGES
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHENEVER THE CONTACT LOCKED THE DOORS THE LOCKS FAILED TO ENGAGE AND THE DOORS REMAINED UNLOCKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO BE REPAIRED; HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE CURRENT MILEAGE WAS 15,701. THE FAILURE MILEAGE WAS 15,464.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327594April 26, 2010
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT SHE NOTICED THE SMELL OF GAS FUMES FOR SEVERAL DAYS AFTER FILLING THE FUEL TANK. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE SEALS WERE LOOSE AND THE ENTIRE FUEL TANK NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER WHO MADE A NOTE OF THE FAILURE AND REFERRED HER TO NHTSA. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10324622April 9, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:OTHER:LABELS
MY 2007 FORD EDGE TRANSMISSION FAILED AND NEEDED TO BE COMPLETELY REPLACED AT UNDER 63,000 MILES. THE TRANSMISSION THAT NORTH COUNTY FORD IN VISTA CALIFORNIA INSTALLED TO REPLACE THE ORIGINAL TRANSMISSION, ALSO FAILED THE SAME DAY THEY DELIVERED THE VEHICLE TO MY HOME. NOW I AM IN THE PROCESS OF HAVING A 3RD TRANSMISSION INSTALLED AT A DIFFERENT FORD DEALER IN SAN DIEGO. THUS FAR, I HAVE RECEIVED EXCELLENT CUSTOMER SERVICE AT MOSSY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10321025March 19, 2010
VEHICLE SPEED CONTROL
CRUISE CONTROL ON 2007 FORD EDGE DOES AN UNEXPECTED ACCELERATION WITHOUT WARNING. HAS BEEN CHECKED BY FORD DEALERSHIP WHO IS UNABLE TO DUPLICATE. HAPPENS ON LONG TRIPS WHEN CRUISE CONTROL HAS BEEN IN USE FOR SEVERAL MILES. CAR WILL AUTOMATICALLY ACCELERATE WITHOUT ANY WARNING OR CHANGES BY DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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