Ford Edge Complaints (2007)

989 consumer complaints on file.

#10444787January 22, 2012
POWER TRAIN
OWN A 2007 EDGE SE , PURCHASED NEW ON AUGUST 2008. LAST YEAR I TOOK THE CAR TO DEALER FOR TRANSMISSION ISSUE AND THEY RECOMMEND TO REPLACE THE TRANSMISSION FLUID AS A REGULAR MAINTENANCE, BUT JUST RECENTLY NOTICED THAT THE 4TH GEAR HAVE STRONG ENGAGE ISSUE."SHEEHY FORD" DEALERSHIP IN SPRINGFIELD VA IS NOT DOING ANYTHING TO FIX THIS PROBLEM. NOW MY WARRANTY EXPIRED AND THE DEALER WANTS TO CHARGE ME $150-200 TO DIAGNOSTIC THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444085January 17, 2012
POWER TRAIN, SERVICE BRAKES, HYDRAULIC
I HAVE A 2007 FORD EDGE. I HAVE HAD BRAKE PROBLEMS EVER SINCE I BOUGHT IT. BY BRAKE PROBLEMS, I MEAN THEY SOMETIMES GRIND AND SOMETIMES FEEL LIKE I CAN'T STOP AS WELL AS I SHOULD BE ABLE TO. I HAD THEM CHECKED SEVERAL TIMES AND WAS TOLD THEY WERE FINE. I FINALLY HAD THEM REPLACED BUT THEY STILL GRIND AT TIMES. I'VE LEARNED TO DEAL WITH THIS PROBLEM. I'VE ALSO EXPERIENCED A LOUD ROARING NOISE. I'M NOT SURE WHAT THIS IS BUT I'VE ALSO LEARNED TO DEAL WITH IT AS WELL. EVERYTIME SOMEONE RIDES WITH ME THEY ASK WHAT THE NOISE IS AND TELL ME IT SOUNDS LIKE MY CAR HAS NOT SHIFTED INTO THE RIGHT GEAR. THE MAJOR PROBLEM I HAVE DEALT WITH IS THE JERKING TRANSMISSION. IT STARTED THIS ABOUT A YEAR AFTER BUYING IT. IT STARTED DOING IT A FEW TIMES HERE AND THERE UNTIL IT GOT TO WHERE IT DID IT ALL THE TIME. I HAD MENTIONED IT WHEN I TOOK MY CAR TO GET THE OIL CHANGED BUT THEY ALWAYS TOLD ME THEY DIDN'T FIND ANYTHING WRONG. I FINALLY TOLD THEM THEY HAD TO DO SOMETHING. THEY KEPT IT FOR A FEW DAYS AND FINALLY CALLED AND SAID THE VALVE BODY NEEDED TO BE REPLACED. LUCKILY IT WAS STILL UNDER WARRANTY. THEY REPLACED IT AND IT WAS FINE UP UNTIL SEVERAL MONTHS AGO. IT STARTED THE JERKING ALL OVER AGAIN. IT STARTED OUT SLOW BUT NOW DOES IT ALL THE TIME. I CAN'T AFFORD TO HAVE IT FIXED AGAIN AS IT'S NOT UNDER WARRANTY ANY LONGER. IT'S STILL ONLY 4 YEARS OLD AND SHOULD NOT BE HAVING ALL OF THESE PROBLEMS. I AM REALLY SURPRISED THERE HAVE BEEN NO RECALLS AS I'VE READ OF OTHER PEOPLE HAVING THE SAME PROBLEMS. I AM VERY UPSET AS I STILL OWE ON THIS VEHICLE BUT REALLY WISH I COULD GET RID OF IT. I HAVE NEVER HAD SO MANY PROBLEMS WITH A VEHICLE....EVEN A CAR I BOUGHT THAT WAS FOUR YEARS OLD.....IT WAS A TOYOTA....GUESS I SHOULD HAVE NEVER WENT TO A FORD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443426January 11, 2012
SEAT BELTS
SEATING AT STOP LIGHT A CAR IN FRONT OF ME WAS STOP AT A STOP LITE, I WAS REAR END AT 35 TO 40 MPH AND PUSH IN TO THE. CAR IN FRONT OF ME. THE CAR THAT REAR ENDED ME SUBMARINE UNDER MY REAR END CAUSING THE INTERIOR FORCE TO PROPELL ME IN TO THE ROOF , DUE TO THE FORCE MY SEAT BELT BECAME UNLATCHED SENDING ME IN TO ROOF MY LEGS WHERE STRUCK BY THE BOTTOM OF THE STEERING WHEEL MY HEAD HIT THE ROOF ON THE WAY DOWN MY LEFT SHOULD HIT THE DRIVER'S DOOR MY HEAD HIT HIT DRIVER'S WINDOWS. IS THERE A PROBLEM WITH SEAT BELT LATCHES? *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10440389December 19, 2011
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 25 MPH, A LOUD NOISE EMITTED FROM THE REAR OF THE VEHICLE. THE CONTACT STATED THE FAILURE WAS CONTRIBUTED TO BOTH REAR WHEEL BEARINGS. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 55,000 . UPDATED 01/13/12*LJ UPDATED 01/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439124December 9, 2011
EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
DRIVERS SIDE REAR BRAKE/SIGNAL LIGHT BULB BURNT OUT. SOCKET BULB GOES INTO WAS BLACKENED & SEMI-MELTED. NEXT MONTH PASSENGER SIDE SAME THING. NEXT MONTH BEARINGS IN FRONT PASSENGER WHEEL WENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438722December 6, 2011
ELECTRICAL SYSTEM
THE PTU IS COMPLETELY GONE AND BROKEN AND MUST BE REPLACED, COSTING $2,000 AT MY DEALER. I HAVE GONE ON-LINE AND SEE THAT OTHERS HAVE HAD THE SAME ISSUE WITH THIS MAKE AND YEAR. I FEEL THERE SHOULD BE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438499December 4, 2011
VISIBILITY
THE MIRRORS ON THE EDGE ARE PLACED SO THAT THEY CONTINUALLY BLOCK ,SIGNIFICANTLY, VISION ON EITHER SIDE OF THE VEHICLE. THEY ARE PLACED VERY HIGH AND ARE LARGE ENOUGH TO INTERFERE WITH LEFT AND RIGHT VISION. THIS PROBLEM SEEMS TO BE SIGNIFICANT ENOUGH TO HAVE RESULTED IN A LOWERING ON THE FORD 150 TRUCKS WITH THE SAME HIGH MIRROR PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10436023November 16, 2011
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE TRACTION CONTROL SYSTEM WOULD INTERMITTENTLY ENGAGE WHILE DRIVING AT VARIOUS SPEEDS ABOVE 30 MPH AND THE VEHICLE WOULD DECELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE STEERING ANGLE SENSOR WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430833October 19, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT WAS DRIVING 25 MPH WHEN A NOISE WAS HEARD FROM THE REAR TIRES. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT THE WHEEL BEARINGS WERE BURNED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 36,002. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10426792September 22, 2011
SUSPENSION
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE REAR PASSENGER SIDE HUB ASSEMBLY WOULD EXHIBIT A WINING NOISE WHEN DRIVING 25 MPH. THE REAR BEARINGS HAD ALSO FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE REAR HUB ASSEMBLY NEEDED TO BE REPLACED AND IF THE HUB WAS REPLACED, THE TENSION BAR WOULD ALSO HAVE TO BE REPLACED. THEY DEALER ADVISED THAT THEY WOULD COVER THE COSTS OF THE REAR HUB ASSEMBLY REPAIRS BUT NOT FOR THE TENSION BAR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425677September 15, 2011
WHEELS
I BEGAN TO HEAR A ROARING NOISE IN THE REAR WHILE DRIVING. THE DEALER SAID THAT IT WAS THE REAR HUB, BEARINGS , AND ATTACHMENT ARM AND NEEDED TO BE REPLACED THAT IT COULD LEAD TO A WHEEL COMING OFF , A SAFETY ISSUE. I WAS TOLD FORD KNEW THERE WAS A PROBLEM WITH THESE PARTS AND IS REFERRED TO AS "OF CUSTOMER INTEREST" BUT WAS NOT A RECALL. IF FORD KNOWS OF THE DEFECTIVE PART WHY ARE THEY NOT ISSUING A RECALL? THIS REPAIR COST ME $800. MORE IMPORTANTLY IF THIS IS A SAFETY ISSUE FORD SHOULD TELL ITS CUSTOMERS AND PAY FOR REPLACEMENT PARTS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425458September 14, 2011
SERVICE BRAKES, HYDRAULIC
THE BRAKES GROWL AND GRIND NO MATTER WHAT. I KEEP BEING TOLD BY FORD DEALERS THAT THIS IS JUST THE SOUND OF THE EDGE! I HAVE NEVER HEARD BRAKES LIKE THESE THAT DO NOT HAVE A PROBLEM BUT FORD FAILS TO ADMIT THERE IS A PROBLEM. IT TAKES FOREVER TO GET THE CAR TO STOP. I LOOKED IT UP ONLINE AND ALOT OF PEOPLE ARE COMPLAINING OF THE SAME THING EVEN ON THE NEWER YEAR MODELS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423856September 6, 2011
SERVICE BRAKES, HYDRAULIC
THE FIRST TIME WAS IN FEB. 2010 THE SWITCH UNDER THE BRAKE PEDAL WENT OUT, LEFT ME STRANDED. NOW THE BRAKE BOOSTER IS GOING BAD. NO WARNING, THE BRAKES GET ROCK HARD AND THEN GO TO THE FLOOR WITH A HORRIBLE WHISTLING NOISE. YOU MAY OR MAY NOT STOP. DON'T DO ANY SUDDEN STOPS YOU WILL CRASH. I AM VERY UNHAPPY THAT FORD DON'T SEE THIS AS A PROBLEM THAT NEEDS TO BE RECALLED. LOVE THE CAR LOOKS AND RIDES, BUT WONT BUY ANOTHER DUE TO THE SAFETY ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422783August 31, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD HUMMING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN AN INDEPENDENT MECHANIC WHO INFORMED THE HUB BEARING ASSEMBLY WOULD NEED TO BE REPLACED. AS A RESULT OF THE DEFECT, THE VEHICLE REQUIRED AN ALIGNMENT AND THE REAR PASSENGER'S TIRE HAD PREMATURELY WORN. THE MANUFACTURER WAS NOTIFIED AND THEY ADVISED THE SERVICE WARRANTY EXPIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418498August 11, 2011
SUSPENSION:FRONT:WHEEL BEARING
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE WOULD MAKE A LOUD NOISE AND THE WHEELS WOULD FEEL LIKE THEY WERE SEIZING. A LOCAL MECHANIC DIAGNOSED THAT THE WHEEL BEARINGS WERE RUSTING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND A COMPLAINT WAS FILED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 106,108. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414389July 20, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
CPSC# I1170124A 2007 FORD EDGE AIR CONDITIONING DOESN'T COOL PASSENGER CABIN. *LN 07/25/2011 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413616July 19, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT A NOISE COULD BE HEARD COMING FROM THE BRAKES WHENEVER THEY WERE APPLIED, AND THE BRAKE PEDAL WAS VERY STIFF AND DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER FAILED AND WAS LEAKING PREMATURELY. A NEW PART WAS ORDERED AND INSTALLED ON THE VEHICLE, BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408752June 24, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR ROUTINE MAINTENANCE. THE CONTACT WAS INFORMED THAT THE ROTORS WERE CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 12,500. UPDATED 08/01/11*LJ UPDATED 3/05/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405625June 8, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 FORD EDGE WILL ROLL BACKWARD WHEN ON THE SLIGHTEST INCLINE WHILE VEHICLE IS IN DRIVE. THE VEHICLE WILL NOT STOP ROLLING UNTIL THE BRAKE IS DEPRESSED OR IT SETTLES ON FLAT GROUND. IT ALSO DOES THIS IN REVERSE AND YOU ARE POINTED DOWNHILL. I RECENTLY WAS PARKED IN A DOWNHILL POSITION, RELEASED THE PARK BRAKE, PLACED THE VEHICLE IN REVERSE AND HAD TO SLAM ON THE BRAKES TO STOP THE EDGE FROM SLAMMING INTO A CAR IN FRONT OF ME. THE EDGE STARTED TO QUICKLY GO DOWNHILL AND I HAD TO ACCELERATE QUICKLY TO GO IN REVERSE AND MISS THE OTHER VEHICLE. THIS PROBLEMS SEEMS TO GETTING WORSE AS THE MILEAGE BUILDS. I CURRENTLY HAVE 72,000 MILES ON THE EDGE. I TOOK THIS VEHICLE TO GREENWOOD FORD IN BOWLING GREEN, KY AND WAS TOLD THAT THIS WAS NORMAL AND THAT THERE WAS NOTHING THEY COULD DO. THEIR SERVICE MANAGER TOOK ME FOR A DRIVE IN A 2010 EDGE AND IT DID THE SAME THING. I CALLED FORD CUSTOMER RELATIONS AND WAS TOLD THAT THEY HAD NEVER HEARD THIS COMPLAINT BEFORE. THIS IS A SEVERE SAFETY ISSUE AND NEEDS TO BE CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10391688March 14, 2011
AIR BAGS
I WAS STOPPED AT A STOP SIGN FACING SOUTH WITH A FRONT SEAT PASSENGER WHEN AN ON COMING VEHICLE TRAVELING SOUTH RAN THROUGH THE NORTHBOUND STOP SIGN AND CROSSED INTO THE SOUTHBOUND LANE STRIKING MY VEHICLE HEAD ON. AT THE TIME OF IMPACT NEITHER AIR BAG DEPLOYED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Edge