Ford Edge Complaints (2007)

989 consumer complaints on file.

#10460862June 6, 2012
SUSPENSION, POWER TRAIN
APPROXIMATELY 6 WEEKS AGO I FOUND OUT THAT I HAD A BIG PROBLEM WITH MY CAR. I WAS TOLD I WAS NOT TO DRIVE IT BECAUSE IF THE PTO UNIT WENT OUT MY REAR WHEELS WOULD NOT FUNCTION BECAUSE IT IS ALL WHEEL DRIVE AND IT WOULD BE DANGEROUS TO DRIVE THE VEHICLE. WELL FORD MOTOR COMPANY WAS TO SHIP PARTS OUT IN 2 WEEKS, WELL THAT DIDN'T HAPPEN. THEN AGAIN I WAS TOLD THE PARTS WOULD BE HERE LAST WEEK AND THEY TOOK ME OFF BACK ORDER AND SAID MY PARTS WOULD BE HERE BY MONDAY JUNE 4TH. WELL GUESS WHAT MY PART DIDN'T MAKE IT. THE LIST OF BACK ORDERS ACCORDING TO [XXX] AT FORD MOTOR COMPANY IS 1700 AS OF YESTERDAY. SO HOW MANY ORDERS HAVE THEY ALREADY FILLED? THEY ONLY USED THIS TRANSMISSION IN 2 VEHICLES FOR EITHER 1 OR 2 YEARS. I KNOW THAT SOME PEOPLE HAVE BEEN WAITING FOR MONTHS. AT LEAST 3 TO 4 ALREADY. I KNOW THIS IS A SAFETY PROBLEM AND WOULD APPRECIATE IF YOU COULD LOOK INTO THIS FOR ME AND ALL THE 1700+ CONSUMERS. THANK YOU, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460719June 5, 2012
ENGINE, ELECTRICAL SYSTEM
THE 2007 FORD EDGE STARTED TO HAVE A PROBLEMS, SHAKING, STALLING. 6/1/12 TOOK VEHICLE TO PEP BOYS THINKING IT WAS A SENSOR OR SOMETHING SIMILAR. THE IGNITION COILS WERE MELTED FROM A ENCLOSE EXPLOSION OF THE PART.. UPON REPLACING THE PARTS, THE CAR FAIL TO RUN PROPERLY. PEP BOYS CALLED THE LOCAL FORD DEALERSHIP TO INQUIRE FORD DEALERSHIP KNEW RIGHT AWAY WHAT THE PROBLEM WAS. THEY OPENLY ADMITTED THAT THIS WAS A SERIOUS FIRE DANGER AND THE CAR HAD TO BROUGHT TO THEM TO FIX. HAS SOMETHING TO WITH THE ENGINE COMPUTER BUT..... NO RECALL FOR YEAR 2007 WAS TOLD HOW LUCKY I WAS THAT THE CAR DID NOT EXPLODE OR CATCH FIRE. THE FORD SERVICE DEPT HAS RUN INTO THE PROBLEM SEVERAL TIMES AND SEEM TO AWARE OF THE DANGER OF THIS PROBLEM. I WAS FORCED TO PAY FORD DEALERSHIP PRICES FOR 6 FORD IGNITION COILS AT THEIR PRICE, NEW ENGINE COMPUTER AT FORD PRICE PLUS LABOR AT FORD LABOR PRICES, PLUS TUNE UP. AND NO ASSURANCE THAT MY CAR WOULD NOT CATCH FIRE OR EXPLODE FOR THAT FACT I WOULD SAY THAT THIS IS A CONSUMER SAFETY ISSUE, WOULDN'T YOU? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10459359May 23, 2012
SERVICE BRAKES
THIS IS MY DAUGHTERS VEHICLE. SHE COMPLAINED OF A NOISE IN THE FRONT END WHILE BRAKING AND SOMETIMES WHILE JUST DRIVING AT MODERATE SPEEDS. UPON INSPECTION I DISCOVERED THAT THE INNER BRAKE PADS ON BOTH FRONT BRAKES WERE TOTALLY WORN OUT AND GRINDING ON THE METAL WHILE THE OUTER PADS HAD PLENTY OF BRAKE MATERIAL LEFT. THE ROTORS WERE RUINED! THE REAR BRAKE PADS ALSO HAD PLENTY OF MATERIAL LEFT. THIS IS TOTALLY UNACCEPTABLE AND DANGEROUS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458724May 16, 2012
POWER TRAIN
THE VEHICLE STARTED PERFORMING BADLY AND HAVING TROUBLE SHIFTING, WHICH AFFECTED ACCELERATION AND DECERATION IN TRAFFIC. DROVE VEHICLE DIRECTLY TO FORD DEALER FOR SERVICE. THEY STATED THE VEHICLE NEEDED TO HAVE THE PTU SEAL REPLACED. I WAS ORIGINALLY TOLD THIS ITEM WAS BACKORDERED 2 WEEKS, BUT THEY CAN NO LONGER GIVE ME AN ESTIMATED DATE. THEY STATED IT COULD BE 2 DAYS, 2 WEEKS, OR 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458354May 8, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
2007 FORD EDGE. CONSUMER STATES PTU UNIT BROKE AT 85, 0000 MILES *TGW THE CONSUMER STATED THERE WAS A GRINDING NOISE EMITTING FROM THE VEHICLE AND IT BARELY MADE IT INTO THE GARAGE. THE CONSUMER WAS INFORMED THAT FORD DIDN'T HAVE A SUPPLIER TO MAKE THE PART. ON APRIL 25, 2012, THE CONSUMER RECEIVED A CALL STATING THE PART WOULD BE MANUFACTURED IN LATE MAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457695May 7, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT NOTICED BLACK SPOTS ON THE GROUND UNDER THE VEHICLE DUE TO FLUID LEAKING FROM AN UNKNOWN SOURCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE TRANSFER CASE WAS FRACTURED FROM OVERHEATING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE REPLACEMENT FOR THE TRANSFER CASE WAS NOT AVAILABLE BECAUSE THE PART WAS ON A NATIONAL BACKORDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455999April 21, 2012
EXTERIOR LIGHTING:BRAKE LIGHTS
I DISCOVERED BOTH OF MY REAR BRAKE LIGHT BULBS MELTED IN THEIR SOCKETS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456001April 21, 2012
EXTERIOR LIGHTING
THE REAR TURN SIGNAL BULBS ON MY 2007 FORD EDGE ARE BURNING OUT ON A REGULAR BASIS OF APPROX EVERY 4-5 MONTH. THE BULBS AND ASSEMBLY BOTH SHOW SIGNS OF BLACKENING AND MELTING. THE ISSUE ONLY SEEMS TO BE WITH THE REAR TURN SIGNALS. I HAVEN'T HAD TO REPLACE ANY OTHER EXTERIOR LIGHTS SINCE I PURCHASED THE CAR IN APR 2011. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455670April 18, 2012
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THE DEALER DIAGNOSED A LEAK AT THE POWER TRANSFER UNIT. THE VEHICLE WAS NOT REPAIRED BECAUSE THE TRANSFER CASE WAS ON BACK ORDER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 66,000. UPDATED 06/05/12*LJ UPDATED 06/06/12*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455266April 14, 2012
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
THE REAR TURN SIGNAL BULBS ARE BURNING OUT ON A REGULAR BASIS OF APPROX EVERY 4-5 MONTH. THE BULBS AND ASSEMBLY BOTH SHOW SIGNS OF BLACKENING AND MELTING. THE ISSUE ONLY SEEMS TO BE WITH THE REAR TURN SIGNALS. I HAVEN'T HAD TO REPLACE ANY OTHER EXTERIOR LIGHTS SINCE I PURCHASED THE CAR IN MAY 2009. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452925March 25, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR TAIL LIGHT BULBS REQUIRE FREQUENT REPLACING. BULBS AND SOCKETS ARE DISCOLORED AND SHOW MINOR MENTING OF PLASTIC SOCKET MATERIAL. THE CORRECT 4157K BULBS ARE BEING USED AS PER THE OWNER'S MANUAL. THIS VEHICLE WAS PURCHASED BY US NEW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10452567March 21, 2012
EXTERIOR LIGHTING
AS PER OTHER COMPLAINTS, DRIVER'S SIDE BRAKE LIGHT BURNS OUT AND LIGHT SOCKET BURNED AND PARTIALLY MELTED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449233February 24, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN OVERPOWERING GASOLINE ODOR WITHIN VAPORS THE VEHICLE WHICH BECAME EXTREMELY WORSE OVER TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED TO THE CONTACT THAT THE FUEL CELL WOULD NEED TO BE REMOVED IN ORDER FOR THE VEHICLE TO BE DIAGNOSED. THE DEALER NOTICED THAT THE FUEL CELL WAS LEAKING THROUGH THE SEAMS. THE DEALER ALSO STATED THAT ADVISED HAVING THE FUEL TANK REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS UNKNOWN. ..UPDATED 03/28/12 *BF THE CONSUMER STATED THE FUEL CELL WAS REPLACED WITH NO ASSISTANCE FROM FORD. UPDATED 06/15/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448320February 17, 2012
TIRES, POWER TRAIN, SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING
THERE ARE THREE MAIN ISSUES WITH MY 2007 FORD EDGE. FIRST THE BRAKES MAKE NOISES AND SOMETIMES WORK AND SOMETIMES DON'T. THE TIRES KEPT GOING FLAT. I HAVE REPLACED ALL 4 FOUR TIRES AND ONE FRONT AND ONE BACK TIRE TWICE NOW. THE TRANSMISSION SLIPS FREQUENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448102February 15, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC
WE OWN A 2007 EDGE SEL AND THE DRIVER'S SIDE BRAKE LIGHT CONSTANTLY BURNS OUT. THE BULB HAS BEEN REPLACED COUNTLESS TIMES AND THE SOCKET IS MELTED. I JUST WANTED TO SHARE THIS WITH EVERYONE. A CLICKING NOISE HAS ALSO DEVELOPED ON THE DRIVER'S SIDE FRONT WHEEL RECENTLY, HOWEVER WE HAVEN'T SEEN ANYTHING RELATED TO OTHER COMPLAINTS ABOUT THIS. THE VEHICLE CURRENTLY HAS VERY LOW MILES (24,000) AND THIS SEEMS ODD. I HOPE THIS INFORMATION HELPS OTHERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447523February 11, 2012
POWER TRAIN
OK, ENOUGH IS ENOUGH. I HAVE A 2007 FORD EDGE AND IT IS HAVING HARD ENGAGEMENT ISSUES WHEN SHIFTING GEARS. ALSO, A COUPLE OF TIMES I HAVE BEEN READY TO PULL OUT INTO TRAFFIC AND IT'S AS IF MY CAR IS SITTING IN NEUTRAL. I HAVE TO PUT THE CAR IN PARK, TURN IT OFF, START AND PUT BACK INTO DRIVE FOR IT TO START GOING AGAIN. VERY UNSAFE AND WORRIES ME DRIVING MY KIDS AROUND IN THE CAR WITH THESE PROBLEMS. I HAVE TAKEN MY CAR TO THE DEALERSHIP ON A COUPLE OF OCCASIONS WITH THESE PROBLEMS AND WAS TOLD THAT THE DIAGNOSTIC TEST WAS NOT "THROWING A CODE" SO BASICALLY THERE IS NOT A FIX. THEY DO HOWEVER ACKNOWLEDGE THAT THERE ARE A LOT OF THESE COMPLAINTS AND A DEFINITE ISSUE BUT THEY COULD DO NOTHING UNLESS A RECALL WAS DONE. IT'S GETTING WORSE AND THE OTHER DAY I TOOK SOMEWHERE ELSE AND WAS TOLD FORD HAS AN UPDATE NOW TO HELP SOME OF THE ISSUES PCM UPDATE TO THE COMPUTER. GUESS WHAT...IT DIDN'T HELP MINE AND THEY SAID I FOR SURE NOW HAVE SOME TRANSMISSION PROBLEMS DUE TO THE HARD SHIFTING PROBLEMS I HAVE BEEN EXPERIENCING. WELL, NO KIDDING! OK, WHEN YOU HAVE YOUR DEALERSHIPS TELLING YOU THEY KNOW THERE IS A PROBLEM BUT THEY CAN'T DO ANYTHING ABOUT IT, THAT'S JUST CRAZY. WE NEED FOR THERE TO BE SOME AWARENESS AND ACTION TO THESE PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447409February 10, 2012
WHEELS
FORD EDGE WHEEL BEARINGS BROUGHT VEHICLE IN TO DAVID SELF FORD IN ORANGE, TEXAS DUE TO NOSE COMING FROM REAR OF VEHICLE IN NOVEMBER 2010 - WAS TOLD WHEEL BEARING WAS OUT, AND I HAD DAVID SELF FORD REPLACE FOR AROUND $500. NOW FEBRUARY 2012 THIS IS HAPPENING AGAIN AND NOW I'M BEING TOLD BOTH BEARINGS ARE OUT, AND OF COURSE WILL BE AROUND $1000 TO FIX. RESEARCHING THIS VIA GOOGLE, AND THERE IS A LOT OF COMPLAINTS ABOUT FORD EDGE WHEEL BEARINGS GOING OUT ON FORD EDGE MODELS BETWEEN 2007-2010 MAKES. TALKING WITH OTHERS THEY ARE SAYING IF THESE BEARINGS GO OUT COMPLETELY THIS WILL LOCK UP THE BACK WHEELS AND WILL STOP ROLLING COMPLETELY. TO ME THIS IS A MAJOR SAFETY ISSUE, HOWEVER REPORTING THIS TO FORD THEY ARE SAYING THERE IS NO RECALL AT THIS POINT. PLEASE LET ME KNOW SOME FEEDBACK ON THIS DUE TO FORD HAS REDESIGNED WHEEL BEARINGS, HOWEVER IS STATING THERE IS NO RECALL ON THESE, AND REPAIRS ARE PASTED OFF TO THE CUSTOMER (2ND TIME FOR ME AND OTHERS VIA GOOGLE)- I FEEL THIS IS A BAD DESIGN FROM FORD, AND RECALL NEEDS TO BE DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446850February 6, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
BOTH REAR BRAKE LIGHT SOCKETS ARE BURNT AND MELTED. THIS HAS BEEN REPORTED IN COMPLAINT NUMBERS 10439124, 10380902, 10372008, AND 10307462 AS WELL . A QUICK SEARCH ON THE INTERNET WILL REVEAL NUMEROUS OWNERS HAVE AND ARE EXPERIENCING THIS EXACT ISSUE. THE SOCKET THAT PLUGS INTO THE BRAKE LIGHT PIGTAIL (ON BOTH SIDES) IS BURNT AND ACTUALLY MELTED. THE DRIVERS SIDE HAS BEEN HOT ENOUGH TO MELT THE TAILLIGHT HOUSING ITSELF. AND THIS IS HAPPENING WITHOUT CAUSING A FUSE TO BLOW OR ANY TYPE OF WARNING THAT THERE IS A SERIOUS ELECTRICAL ISSUE. WITH THE RECALL ON THE 2012 REGARDING THE FUEL TANK ISSUE YOU MIGHT THINK SHORTING TAILLIGHTS IN THE SAME VICINITY WOULD BE A NASTY COMBINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445721January 28, 2012
SERVICE BRAKES, HYDRAULIC
THE FIRST TIME WAS ON JAN 14, 2012. THE SWITCH UNDER THE BRAKE PEDAL WENT OUT, LEFT ME STRANDED. NOW THE BRAKE BOOSTER IS BAD. WITH NO WARNING, THE BRAKES GOT ROCK HARD AND THEN GO TO THE FLOOR AFTER AWHILE WITH A WHISTLING NOISE. IT TAKES ALOT OF EFFORT TO STOP VEHICLE. I CAME EXTREMELY CLOSE TO CRASHING . I TOOK MY VEHICLE TO THE DEALER AND THEY TOLD ME THAT THE BOOSTER WAS BAD. . I AM VERY UNHAPPY THAT FORD DON'T SEE THIS AS A PROBLEM THAT SHOULD TO BE RECALLED. MY WIFE LOVES HER EDGE, BUT IM AFRAID THAT SOMETHING MAY HAPPEN TO MY WIFE AND 2 YEAR LITTLE GIRL WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445579January 27, 2012
VISIBILITY
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT TOXIC WHITE FLAKES WERE BEING EMITTED FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS AWARE THAT THE WHITE FLAKES WERE TOXIC. THE FAILURE MILEAGE WAS 38,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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