Ford Edge Complaints (2007)

989 consumer complaints on file.

#10515424June 6, 2013
POWER TRAIN
I HAD PULLED INTO MY DRIVEWAY, TURNED OFF MY CAR, GRABBED SOMETHING FROM MY HOUSE AND THEN TURNED MY CAR BACK ON. I PUT MY CAR INTO REVERSE AND THEN PUT IT IN DRIVE. MY CAR ACTED LIKE IT WAS IN NEUTRAL AND WOULD NOT ACCELERATE AND THE ENGINE REVVED. I DIDN'T THINK MUCH OF IT UNTIL IT HAPPENED AGAIN ABOUT 3-4 WEEKS LATER AFTER I HAD JUST PUMPED GAS INTO MY CAR. I THEN TOOK IT TO THE FORD DEALERSHIP WHERE I PAID $100 FOR THEM TO TELL ME THEY COULD NOT DUPLICATE THE PROBLEM AND DID NOT FIND ANYTHING WRONG WITH THE TRANSMISSION OR COMPUTER SYSTEM. THEY SAID 'MAYBE IT WAS A COMPUTER GLITCH'. SINCE THEN IT HAS HAPPENED 6 MORE TIME, ONE OF WHICH WAS ON A BUSY STREET WHICH ALMOST CAUSED AN ACCIDENT. MY POWER TRAIN WARRANTY WILL END IN SEPTEMBER AND I NEED TO HAVE THIS ISSUE RESOLVED BEFORE IN ORDER FOR IT TO BE FULLY COVERED. I HAVE READ MULTIPLE REPORTS ON NHTSA OF THIS SAME ISSUE. HOW CAN WE RESOLVE THIS?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515151June 5, 2013
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE EMITTED FUEL FUMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT DUE TO A FUEL LEAK, THE FUEL TANK NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 109,000 AND THE CURRENT MILEAGE WAS 115,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515353June 5, 2013
VISIBILITY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF BROKE! WON'T CLOSE! $2500 REPAIR! READ UP ON IT AND A LOT OF PEOPLE ARE HAVING THIS PROBLEM!! IT IS A SAFETY ISSUE!!!!!! FIRE HAZARD!!!!!! *TR -WATER DAMAGE -ELECTRICAL DAMAGE -GAS MILEAGE -HEATING/COOLING LESS EFFECTIVE RECALL NEEDED!!!!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10512147April 11, 2013
SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES, HYDRAULIC:POWER ASSIST
MY BRAKES ALL OF A SUDDEN BECAME VERY SPONGY WITH NO WARNING. WITH A HIGH PITCH SQUEALING NOISE WHEN I PRESSED THE PETAL TO THE FLOOR. THEN THE PETAL BECAME VERY HARD TO PRESS. MECHANIC TOLD ME I NEEDED NEW REAR BRAKE PADS AND ROTORS. AFTER REPLACING I AM STILL HAVING SAME PROBLEMS WITH NEARLY CRASHING INTO THE BACK OF ANOTHER VEHICLE. NOW I AM TOLD I NEED TO REPLACE POWER BRAKE BOOSTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10506027April 11, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
REAR BRAKE/TAIL LIGHT SOCKET ON BOTH THE LEFT AND RIGHT REAR OF VEHICLE HAVE OVERHEATED AND MELTED THE PLASTIC AROUND LAMP. LAMP WAS BURNT OUT. NOT SURE WHAT CAUSED THE HIGH HEAT PROBLEM. NO FUSE WAS BLOWN, NEW BULB WORKED IN SOCKET. THIS PROBLEM HAS HAPPENED TWICE IN THE LAST TWO MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505520April 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHUTTERED AND THERE WAS A LOSS OF ACCELERATION POWER. THE CONTACT ALSO STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE IGNITION COIL, SPARK PLUGS AND THE ECM SYSTEM NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 74,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504388March 25, 2013
SERVICE BRAKES
I HAD MY FRONT AND BACK BRAKE PADS CHANGED, THEY BLED THE LINE AND I NOTICED THAT THE BRAKES WERE EXTREMELY SOFT - PEDAL WENT ALL THE WAY TO THE FLOOR. HAD THE LINE REBLED AND SAME THING. TOOK IT IN TO MY MECHANIC AND THE POWER BRAKE BOOSTER HAD GONE OUT. CALLED DEALERSHIP AND THEY HAD NONE IN STOCK AND THEY WERE ON BACK ORDER - ONLY 3 DEALERSHIPS IN HOUSTON AREA HAD ONE. FOUND ONE AT A DEALERSHIP ON THE OTHER SIDE OF TOWN, BOUGHT IT AND HAD THE MECHANIC INSTALL IT, REBLEED THE BRAKE LINE. NOW THE PEDAL WOULD BE STIFF AND HARD TO PRESS DOWN TO GET TRUCK TO STOP. TOOK IT BACK IN AND HAD THE LINE REBLED AND THE ROTORS RE-TURNED. THAT DID THE TRICK AND IT HAS WORKED FINE SINCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504381March 25, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM
I WAS DRIVING ON A BUSY FREEWAY IN MORNING TRAFFIC AND WENT TO ACCELERATE TO CHANGE LANES B/C EXIT WAS COMING UP - NOTICED TRUCK JUST DIDN'T SOUND RIGHT. I FLOORED IT AND THE RPM'S SHOT UP TO OVER 4,000 BUT MY SPEED STAYED AT AROUND 70. I TAPPED THE BRAKES AND THE RPMS DROPPED TO RIGHT ABOVE 0 AND MY TRUCK STARTED SLOWING WAY DOWN QUICK AND I TRIED GIVING IT MORE GAS BUT WOULDN'T GO. THEN IT STARTED SHAKING AND CHECK ENGINE LIGHT CAME ON. LUCKILY I WAS ONLY IN THE 2ND LANE FROM OUTSIDE SHOULDER AND WAS ABLE TO MANEUVER MY TRUCK TO THE SHOULDER AND TURN IT OFF TO WAIT FOR THE TOW TRUCK. HAD MY MECHANIC CHECK IT OUT AND HE SAID THE COMPUTER HAS MALFUNCTIONED (POSSIBLY COMPLETELY GONE OUT - WAITING ON HIM TO CHECK IT OUT TODAY) AND CAUSED THE #4 CYLINDER NOT TO HAVE ANY POWER AND THAT COIL IS BURNED. I HAVE NO WARRANTY ON MY TRUCK AS I BOUGHT IT A LITTLE OVER 2YRS AGO AS CERTIFIED PRE-OWNED. CALLED THE DEALERSHIP WHERE I BOUGHT AND TOLD THEM THERE WAS A TSB ISSUED FOR THIS AND THEY ACTED DUMB AND SAID THERE HAVE BEEN NO REPORTED INCIDENTS OF THIS HAPPENING - THEY ARE AWARE OF A THROTTLE ISSUE BUT NOT WHAT I DESCRIBED WITH THE CHECK ENGINE LIGHT COMING ON (SUPPOSEDLY IT SHOULD HAVE BEEN THE WRENCH LIGHT). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504225March 23, 2013
SERVICE BRAKES
WHILE DRIVING I NOTICES THAT WHEN PRESSING ON THE BRAKES THAT THE BRAKE PEDAL WOULD GO ALL THE WAY TO THE FLOOR MAKING IT VERY DIFFICULT TO STOP. I HAD TO PUMP THE BRAKES SEVERAL TIMES JUST TO SLOW DOWN AND THE BRAKE PEDAL WOULD STILL GO TO THE FLOOR. GOT THE CARD TO A SERVICE CENTER AND AFTER A COMPLETE CHECK BY THE SERVICE TECHNICIAN I WAS TOLD THAT THE BRAKE BOOSTER WAS BAD AND THAT IT WAS PREVENTING BRAKE FLOOD TO FLOW THE BRAKES. I COST ME $680.00 TO FIX THE PROBLEM. I WENT ONLINE AND IT SEEMS TO BE A PROBLEM WITH 2007 FORD EDGE VEHICLES AND THAT MANY OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM. LUCKILY I WASN'T DRIVING FAST AND NO ONE WAS IN FRONT OF ME WHILE DRIVING OR I COULD HAVE CRASHED WITHOUT THE USE MY BRAKES. FORD NEEDS TO ADDRESS THIS PROBLEM IF THEY HAVEN'T ALREADY. HAS THERE BEEN A FORD RECALL TO ADDRESS THE BRAKE PROBLEMS WITH THE 2007 FORD EDGE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503825March 20, 2013
POWER TRAIN
MY 2007 FORD EDGE HAD BEEN HAVING WHAT PEOPLE REFER TO AS A SLIPPED TRANSMISSION. AT FIRST IT WOULD NOT ACCELERATE, AND IT WOULD ONLY GO IN REVERSE NOT FORWARD. I TURNED IT OFF AND ON TWICE AND THEN IT SEEMED TO OPERATE NORMALLY. I TOOK IT INTO THE DEALERSHIP THE NEXT DAY AND I WAS FIRST TOLD THERE WAS NO ISSUE, THEN IT HAPPENED AGAIN, THIS TIME IT WOULD ALSO DO A VIOLENT JERK AS IF I'D BEEN REAR-ENDED. THE SERVICE DEPT REPLACED THE COMPUTER CHIP (NOT SURE WHICH ONE BUT SOMETHING TO DO WITH THE TRANSMISSION). A COUPLE OF WEEKS LATER IT AGAIN FAILED TO ACCELERATE BUT THIS TIME IT WOULD NOT RESTART WITHOUT A LOUD GRINDING NOISE. AFTER TOWING IT TO THE DEALERSHIP, THE TRANSMISSION WAS COMPLETELY REPLACED. HOWEVER IT HAS SINCE STARTED DOING THE EXACT SAME THING, BUMPING AS IF THE CAR HAD BEEN REAR-ENDED AS THE CAR IS IN MOTION, IN VARIOUS CIRCUMSTANCES. THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE ON DIFFERENT FORUMS. PLEASE SEE HTTP://WWW.FORDFORUM.COM/FORUM/FORD-EDGE-73/EDGE-TRANSMISSION-PROBLEMS-7525/ AND HTTP://WWW.MYFORDEDGE.COM/FORUMS/VIEWTOPIC.PHP?F=6&T=553 I HAVE ALREADY FILED A COMPLAINT WITH FORD CUSTOMER RELATIONS BUT THEY GAVE THE IMPRESSION THAT I WAS THE ONLY PERSON WITH THIS PROBLEM, FURTHER MY COMPLAINT WOULD BE SENT TO FORD MARKETING BUT NOT ENGINEERING, WHICH I FIND COUNTERINTUITIVE. THE ABOVE FORUMS ARE FILLED WITH FORD EDGE OWNERS WHO ALSO FEEL UNSAFE IN THIS VEHICLE. I HOPE IF ENOUGH OF US REGISTER OUR COMPLAINTS AN INVESTIGATION WILL BE INITIATED BEFORE THERE ARE SERIOUS INJURIES AS A RESULT OF THIS FAULTY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10499682February 22, 2013
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL, THE BRAKES WOULD NOT RESPOND. THE FAILURE RECURRED INTERMITTENTLY. ADDITIONALLY, THE HORN WOULD NOT SOUND WHEN ACTIVATED AND THE HEADLIGHTS WOULD NOT ILLUMINATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE BRAKE FAILURE. THE INSTRUMENT PANEL WAS REPLACED HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498254February 15, 2013
EXTERIOR LIGHTING
TAIL LIGHTS REPEATEDLY BURN OUT. LIGHT SOCKET IS BLACKENED. APPEARS THE BULB IS RUNNING TOO HOT. THIS OCCURS ON BOTH SIDES OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496065February 1, 2013
POWER TRAIN
FORD DEALER REPLACED PTU (POWER TAKE OFF UNIT) ON MY AWD FORD EDGE AFTER 3 OTHER INCIDENT OF LEAKING OIL. THIS PTU LEAKING PROBLEM HAS BEEN DOCUMENTED PREVIOUSLY 07-16-10 HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/769-2007-FORD-EDGE-TECHNICAL-SERVICE-BULLETINS-TSB/. OTHER PREVIOUS OIL LEAKING PROBLEMS OCCURRED WHEN VEHICLE HAD 10,000, 15,000 AND 20,000 MILES. SAFETY CONCERN IS CAR CATCHING FIRE WHEN OIL LEAKING. DEALER CHARGE ME $500.00 EVEN THOUGH REPAIRS SHOULD HAVE BEEN DONE DURING THE WARRANTY PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495154January 29, 2013
ENGINE, ELECTRICAL SYSTEM
WHILE DRIVING MY FIVE OLD SONS TO SCHOOL YESTERDAY MORNING, I START NOTICING THE CAR STOPS CHANGING SPEED AND START SHAKING ALL THE SUDDEN THEN THE ENGINE SERVICE LIGHT START BLINKING. I HAVE SLOWED DOWN AND KEEP DRIVING MY SOON TO SCHOOL BUT IT WAS BAD EXPERIENCE DRIVING WITH MORNING TRAFFIC. I AM GLAD THAT I AM NOT DRIVING ON THE BIG HIGHWAYS THE CONSEQUENCE COULD BE DIFFERENT. THE DEALER TOLD ME THE IGNITION COMPUTER (RPM) IS CAUSING ONE OF THE IGNITION COIL TO MELT AND CRACK. FOR SURE THIS IS A BIG SAFETY CONCERN ON THIS CAR THAT REQUIRES RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494966January 28, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT A BURNING PLASTIC ODOR WAS EMITTED FROM UNDER THE HOOD AREA. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE POWER TRAIN CONTROL MODULE (PCM) WAS CAUSING THE COILS THAT LEAD TO THE TRANSMISSION TO OVERHEAT AND CATCH ON FIRE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 115,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10492115January 10, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE CONTINUED MOVING FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKE POWER BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND ADDITIONALLY, ADVISED THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492056January 9, 2013
POWER TRAIN
WHEN WE DROVE OUR EDGE AT ABOUT 40 MPH IT WOULD MAKE A GROWLING SOUND, JUST PUT ON NEW TIRES SO THOUGHT THEY WERE THE PROBLEM, DECIDED THAT WASN'T IT, LOOKED IN THE OWNERS MANUAL SAW THAT IT HAD A POWER TRANSFER UNIT THAT HELD FLUID CHECKED THAT, IT WAS EMPTY, FILLED IT, THE NOISE DIDN'T GO AWAY, IT GOT WORSE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE WE BOUGHT IT NEW. THEY CALLED SAID THE PTU WAS WORN OUT NEEDED REPLACED. SAID IT WILL COST OVER $1000. WHEN I FOUND THE PROBLEM I DID AN ONLINE SEARCH AND FOUND MANY REPORTS ON PTU FAILURES. IN YOUR DATA BASE I'VE FOUND A GREAT NUMBER ALSO. WHO DETERMINES WHAT IS BAD ENOUGH FOR A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487929December 10, 2012
SERVICE BRAKES
HEARD NOISES WHEN BRAKING UP,BRAKE PEDAL SPONGE,PUMP BRAKE PEDAL A COUPLE TIMES TO GET SOLID BRAKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486468November 29, 2012
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT SHE STARTED THE IGNITION AND SHIFTED INTO DRIVE HOWEVER, THE VEHICLE DID NOT RESPOND. AFTER SEVERAL ATTEMPTS, THE VEHICLE OPERATED NORMALLY. LATER IN THE DAY WHILE THE CONTACT WAS ATTEMPTING TO ACCELERATE, THE VEHICLE WAS EXTREMELY HESITANT TO RESPOND. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS THEN TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT TO NO AVAIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND INFORMED THE CONTACT THAT THERE WAS NOT A RECALL RELATED TO THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 12/31/12 *BF UPDATED 01/03/13*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486051November 26, 2012
SUSPENSION
I WAS GOING APPROXIMATELY 15 MPH WHILE TURNING RIGHT WHEN I HEARD A CLUNKING NOISE AND THE RIGHT SIDE OF MY CAR DIPPED MORE THAN IT SHOULD. THE RIGHT WHEEL (LOOKING OUT FROM THE VEHICLE) SEEMED TO "GIVE" WHEN IT TURNED. I TOOK IT INTO A BODY SHOP AND THEY SAID THAT THE BALL JOINT WAS LOOSE AND NEEDED REPLACEMENT. AT THE TIME OF THE INCIDENT THE MILEAGE ON MY CAR WAS APPROXIMATELY 48K. I HAVE ONLY HIGHWAY MILES AND DO NOT DO ANY OFF-ROADING. THE CLUNKING NOISE AND "GIVE"OF THE RIGHT BALL JOINT CONTINUES TO HAPPEN AND A FLOATING SENSATION IS CAUSED, WHICH FEELS LIKE THE CAR WILL TIP OVER WHEN MAKING RIGHT TURNS ON THE HIGHWAY AT MORE THAN 30 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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